ITunes home sharing and store unable to open due to errors
For some reason I am unable to connect to home sharing (error -2146885613) , the iTunes store (error 0x80092013) and basically anything else that involves internet off iTunes. I also can't update to the latest version of iTunes (yet another error occours). Help!
Hey Raie Chel,
Thanks for the question, and welcome to Apple Support Communities! There are a few documents that go over troubleshooting steps I think you should try out.
I'd try this one out first:
Troubleshooting Home Sharing
http://support.apple.com/kb/ts2972
Since you're experiencing a lot of general connection issues while trying to execute varied tasks, this one might also apply:
iTunes for Windows: Connection issues when using Internet filters, accelerators, or firewalls
http://support.apple.com/kb/TS1379
Also, lastly, if neither of the above two resolve the issue, this document includes general troubleshooting for iTunes Store:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
All the best,
David
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ITunes Home Sharing and the Actiontec MI424WR
I have a MacPro Desktop that holds a pretty huge iTunes library (35,500+ items). It's the mothership and is connected to my home network via ethernet. I have a Dell Media Center machine (Vista; also ethernet) hooked to the TV and basic home theater system. It's the number one player for Home Sharing. On them, Home Sharing works flawlessly.
My wife's HP laptop (Vista; wireless connection) and my MacBook Pro on the other hand are a little quirky. If hooked up via ethernet, everything is fine. When using them wirelessly however, Home Sharing (as well as the Shared links in Finder on the MBP) disappear. In fact, I can have iTunes up and running and watch the Home Share appear and disappear as I connect the MBP to the network one way or the other. The most bizarre thing is, it's worked wirelessly before. Nothing changed as far as I know, it just decided one day that it wasn't going to play nicely anymore, or something. After dwelling on this for a bit, I came to the conclusion it had to be the wireless router (Actiontec MI424WR for Verizon FIOS) that was causing the issue. It was the only common denominator.
Opening the interface, I went to Wireless Settings then Advanced Security Settings. Everything there was innocuously fine. At the bottom of the Advanced screen, however, is a link called Other Advanced Wireless Options. Inside this menu are a number of settings probably better off left alone. The one that struck me was the second one down called "Network". It was set to "Network (Home/Office)". Seemed logical but what were the other options? Of course I checked.
Whatever selecting "Broadband" actually did (I have yet to find it described in documentation in any detail) it solved ALL of my problems. The floodgates have reopened. From the laptop I can now see the entire mixed network as well as access the iTunes library on the MacPro. What was originally thought by the Apple Care Tech to be related to the size of the library ("I've never heard of one being so large") turned out to be nothing more than a setting in the router's wireless settings menu.
Now if I can just find out what it did, exactly....#1 Do you have only one router OR least two?
#2 If at least two routers, what is the brand and model of the other router?
Oryoki wrote:
Whatever selecting "Broadband" actually did (I have yet to find it described in documentation in any detail) it solved ALL of my problems. The floodgates have reopened. From the laptop I can now see the entire mixed network as well as access the iTunes library on the MacPro. What was originally thought by the Apple Care Tech to be related to the size of the library ("I've never heard of one being so large") turned out to be nothing more than a setting in the router's wireless settings menu.
Now if I can just find out what it did, exactly....
#3 Odd.
After selecting "Broadband", what else did you do?
For example, setting up a Static IP.
^^
If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button. -
Apple iTunes Home Sharing, and using an external AP with new GigE Wireless "N" Router
I just upgraded to the Verizon FiOS (Actiontec) GigE Wireless "N" Router (from the old megabit wireless A/B/G router) last week. So far, almost everything has been working okay. Before I get to the issue, let me make another statement...
My house is kind of a funny shape, so I have had to add on an additional access point to the router to help more fully cover the house. So, I have an additonal AP (Amped Wireless part # AP20000G) plugged into one of the ports on the Verizon Fios GigE Router.
However, I ran into a bit of a stumbling block when trying to do Home Sharing to the devices on my network. Initially, I found that Home Sharing wouldn't work at all. I found that disabling the IGMP Proxy seemed to fix this, so long as I was connecting only to the wireless AP that's in the Verizon FiOS router. However--when I connect to my additional AP, home sharing will not work.
Long story short, it seems like the Verizon router is blocking traffic between my iTunes server and any device that's connected to the external access point. What could be causing this, and how can it be fixed?'But can I both create the wireless network and remain connected to the city-wide wireless?'
Yes I think so. To answer in more detail, can I draw parallels with my set-up?
I've an Extreme wired to a router (a house-wide, not city-wide network).
From this there are three computers that can all connect to the internet (one wired, two wireless)
As well as this I have four Expresses connected to various sound systems around the house.
The comparison I'm trying to make lies with my daughters PC laptop which, whilst always connected to the internet (via the Extreme) can be taken around the house and via Airtunes, play her iTunes library through any of the expresses.
Steve
iMac (ALS) G5 (2GB ram) Mac OS X (10.4.7) BondiG3 (10.3.9) extreme/express and an ipod -
Difference between iTunes Home Sharing and Tune Ranger
Could someone describe the differences between the Home Sharing feature in iTunes and the product Tune Ranger? I guess I'm trying to find out if the Tune Ranger product is worth having if I've got Home Sharing enabled on all my iTunes machines.
TIA
-JPHome Sharing just makes the tracks available for copying. It does not do the actual copying itself; you have to select what you want to copy. It's in principle no different than using a CD, USB flash drive or other external media, just more convenient. Utilities such as Tune Ranger are designed to keep two iTunes libraries identical, so it will identify and copy any changes automatically. Which you choose will depend on what you want, identical libraries or just the ability to copy some content from one computer to another.
For more information on Home Sharing, see:
http://support.apple.com/kb/HT3819
Regards. -
Upgraded to iTunes v7.02 and now unable to open iTunes
I've recently bought a 30GB iPod Video and have had to upgrade to the latest version of iTunes. The download seemed to work OK, but iTunes simply won't open. I've uninstalled, reinstalled several times, but no success. We now have 3 iPods in the family which can no longer connect up to iTunes. I notice lots of similar messages, but no solutions coming out. Grateful for any positive suggestions though
There are several things this could be. The most common in my experience is either a corrupt project file or Final Cut is having problems reading a media file.
If it's the project file I would suggest going through your autosave vault and working your way back in time opening versions.
If it's a media file, the way to check is to move or rename your capture scratch folder and all other media files so that Final Cut doesn't automatically reconnect to them. It's important to include your other media files, I've been snagged by a corrupt .JPG or .PCT file that would prevent me from opening the project at all.
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Itunes just updated and now won't open due to a msvcr issue. Help?
I allowed iTunes to perform an update this afternoon. Eventually, I noticed that there was an error message for the update. After several failed attempts to restart and complete the update, a message window suggested reloading iTunes, which I did. Now iTunes will not open. I get an error message that the problem is due to MSVCR80.dll. Several reboots have accomplished nothing. How can I fix the problem? This is in Windows XP. Thanks.
The first thing to do when something was working and suddenly stops is to reset the preferences: How to Reset Photoshop CS6’s Preferences File | The Complete Picture with Julieanne Kost | Adobe TV
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I have a new computer that we set up with itunes home sharing and I need some assistance. I also have my own apple id and would like to make the new computer the one I use for my music. Should I set up a whole new itunes library/account or still work with the home sharing?
Correct. When you update via iTunes all synced media that is not in your iTunes library will be lost.
As IO said before:
You can redownload most iTunes pruchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
I do not think it included audio books. -
I have the latest version of itunes. I turned on the home sharing, and it asked for my ID and everything and it said it loaded. Then I went to open another library up and I don't know if the library is available to me. How do I get to the other library from my computer? I'm using the same home sharing username and password, but i don't see it. The other library has the latest version as well.
If you click View, Show Sidebar you will see the other libraries under Shared in the left hand column. Click on the Library you want and you can expand it to select Music, Movies etc. Select whatever items you want and click import if you want to move them to your Library.
You will have to have all computers authorised with the relevant Apple ID's
Store > Authorise this computer...
This is separate from the Home Sharing username and password and is to allow playing of DRM Movies, TV shows etc from the other computer.
If both Computers use the same apple id this step is not required. -
I purchased an album from the itunes store on my Ipad2 thinking i could access it from my windows laptop where I sync my ipod. I turned on Home Sharing and can see my laptop libraries from my ipad but not vice versa. Is there any way to fix this so I can transfer the album to the itunes on my laptop?
Yes I tried that. I finally turned off all home sharing settings, shut down my desktop and found them in my account settings in the store on the cloud. So at that point I just had it download everything. But I suspect that with the ipad somehow being on, the store was saying I had already received them? Regardless, my trip today whilst running errands, I was rocking out to vintage Police music! Thank you so much for responding.
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I have a new computer and I want to make it my home device for I tunes. I have home sharing, and all of the music and files are on the new computer. Now what do I do to make the new computer the home computer for Itunes?
The computer (windows platform) where I initially began using Itunes has four other computers/devices that are shared with it. All four of the other computers show up in my account, and can be managed. Or I can remove them. But on the new computer that I want to be my base computer (home if you will). The computer I want it to replace, when ITunes is open, has a tool bar, with various functions. All of the other devices are linked to that computer in ITunes, under Home SHaring. The new computer, shows the downloads via Home Sharing, but it does not show/have any tool bar.
I want to activate the new computer to be the computer via ITunes where all of the devices are linked to it as the base for ITunes. And, I don't know how to make that happen.
I hope that makes sense. -
Can't sign in in to iTunes (home sharing) after reset and update apple tv3
can't sign in in to iTunes (home sharing) after reset and update apple tv3
I'm experiencing the exact same thing. Netflix, Youtube and everything else works perfectly, but I'm unable to wirelessly stream anything from my Mac, iPad, or iPhone. All on same wireless channel, all new updates, all have home sharing turned on. Never had a problem the last 2 years.
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Dear all, and dear Apple - as you know flagged trouble regarding Home Sharing to devices and to APTV has grown exponentially this fall and it is high time Apple calmly regained control over the situation. Get a grip, this is a fundamental "it just works" reputational issue.
Having read lots of community posts I am struck by how many crosschecks I have done and still cannot get Home Sharing to ´just work´ anymore.
Symptoms of my troubles include:
(1) In iTunes the Home Sharing house icon is nowhere to be found on the left hand side even though I have turned it on several times.
(2) Airplay icon was visible in the lower right corner of iTunes for about two minutes last night but then vanishes.
(3) My iPhone4S cannot find my shared library (under "More" or anywhere else).
(4) And APTV will occationally load my Mac library to play a purchased tv episode but is highly unstable. 1 in 4 attempts succesful.
Ah, you say, "this all sounds like your home network is either faulty or the signal is not strong enough", or "you have not set up Home Sharing right".
OK, let´s see...
The Airport Extreme station is right next to APTV, and is itself connected via ethernet to my router - and besindes my Mac can still find a strong signal via wifi. I access internet on my wifi-only iPad2 easily throughout the house, nice and strong signal. The APTV menu tells me the signal strength is excellent, and, most importantly - it worked a couple of weeks ago with no change in settings. I played my iTunes Library on my iPhone via Home Sharing, and I watched APTV TV episodes streamed from my Mac upstairs.
So far I have triple-checked the following settings:
Home Sharing on my Mac turned on under Advanced? yes. (House icon appears - until I press the "Done" button, then it vanishes).
Even though the House icon is nowhere to be found, is Home Sharing still "On" under iTunes Advanced setting? yes.
Under Preferences, Sharing, all ticks are carefully turned on? yes.
APTV Home Sharing: the same ID details, correctly entered? yes. And for a little while, or on occation we have access to my library on APTV (but not the other mobile devices). Then it vanishes again (Computer menu on APTV telling me to turn on Home Sharing with ID etc.)
Mobile devices, under Settings/Music, are the Home Sharing details the same as those on your Mac/iTunes? yes.
All software on APTV, iTunes, OIS and Lion up to date? yes, as of 18/12 2011. For iTunes I have 10.5.2 (11)
I also reset Factory Settings on my APTV, which enabled us to watch a TV episode last night, but this morning it is gone again.
Within limits of how many devices I can share my library or iTunes with ? yes, 2 computers are authorised on my ID, and 3 devices are authorised on iCloud (iPad2, iPhone 4S and this Mac).
Have you tried the degrading, not-up-to-Apple-standard way of unplugging APTV/Airport Extreme/Mac power, and restarting your iPad/iPhone4S? Yes.
Does Airplay work from devices to e.g. APTV? yes it does.
Can I access the internet or rent a movie on APTV? yes.
Is this a strength issue with my Mac? Is my Mac fast/strong enough? Yes; it is a 3.06Ghz Intel Core 2 Duo, running 8GB/1067 MHz/DDR3. 100GB of available harddrive space.
Dear community - what have I forgotten to do, please? Any ideas?
And Apple: please help your repeat customers with these issues - clearly there are some room for improvement here!?
Regards and best wishes for the Season.I seem to have a similar problem. I have a Macbook and a PC, both running the current version of iTunes. On the APTV (also running the current software version), only my Macbook library shows up under "computers". Home Sharing is turned on for both and my Macbook library shows up under "Shared" on the PC, but the PC iTunes library doesn't show up on the Macbook or the APTV.
My question then is: How is it that my Macbook iTunes library can show up on the PC and on the APTV, but the PC iTunes library doesn't show up on either? If the PC can see the shared libraries, doesn't that mean it's on the same network? Along those same lines, "Shared" libraries do NOT show up on the Macbook. Again I ask, how is it that I can see the Macbook library on the PC, but the Macbook doesn't show any Shared libraries?
All of this worked just fine before the upgrade to iOS 5 by the way. I had no issues seeing any library on any devices and the APTV found both computers.
Please help. This is really annoying! -
How do I retrieve my iTunes library from a broken computer onto another computer?? I've clicked on home sharing and also authorized the new computer to my account but still nothing!
It would help if you would describe what a 'broken' computer is. Did a truck run over it? Does it just not turn on? etc.
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I downloaded a widget from apple and was unable to open it because a window appeared telling me that the developer was unidentified. How do I change the security preferences that allow me to only install apps from the Mac App Store?
go to system preferences - security and privacy - under allow applications downloaded from - click on anywhere.
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I used to look my photos in my tv using apple tv, now i can't when i access through apple tv/ computer/ my library photo option is not available, i check home sharing and which photos i'm sharing from my mac/itunes but i still can share photos w/apple tv
Morning JJFH,
Thanks for using Apple Support Communities.
If after setting up Home Sharing, you cannot access your shared iTunes library over your home network from your Apple TV, take a look at this article:
Troubleshooting Home Sharing
http://support.apple.com/kb/ts2972
Best of luck,
Mario
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