Itunes icon and a USB cable is all that shows on my new Ipad.
I hooked it up to my PC, but it isn't recognized. The manual doesn't explain what to do. Isn't an Ipad supposed to be easy to use? It won't even come on :-(
something simple I'm sure - but what?
First, download and install the latest version of iTunes on your PC: http://www.apple.com/itunes/download/
Then connect the cable directly to a computer USB port, not a USB hub.
Save a lot of time by downloading and reading the manuals: http://support.apple.com/manuals/ipad/
Similar Messages
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iPad is not responding. It ONLY shows an iTunes icon and a USB cable in the middle of an all black screen. I have tried to reset it manually and via iTunes (not responsive), linked it to iTunes (not recognized), etc. Nothing works. This happened after an iTunes updated, after I was asked to "restore" my iPad to factory settings.
Thanks, King_Penguin. Yes, I tryied putting the iPad into recovery mode. It freezes in the black screen with the iTunes and USB cable. When I followed the instructions and then started iTunes, I received the following message: "A required iTunes component is not installed. Please repair or reinstall iTunes (-424040)".
I have unistalled iTunes three times already and donloaded and installed three new versions. No luck.
Thanks a billion once again! -
My Apple TV does not work after trying to install the new software update. The main light keeps blinking rapidly and on the screen it shows the itunes icon and a USB cable. What does that mean?
The Apple TV is in recovery mode. Try to restore the Apple TV. Follow the link for instructions on the restore process.
http://support.apple.com/kb/HT4367 -
So just like last time I tried to update my iPhone software...MY PHONE IS FROZEN. Displaying iTunes icon and a USB cable I pressed the Power button and the menu botton together until the apple icon appeared held them down for 10 secs & NOTHING Now what? Do I just wait for the battery to run out?
Hi Careesa,
Your iPhone is in recovery mode-- you need to connect it to your computer and, most likely, iTunes will ask you to restore it. If you recently backed up this shouldn't be too much of a problem. -
I have a picture of the itunes icon and a usb cable on my screen and cant seem to get rid of it as it is frozen with this on. Can any one help please
Connect the iPod to your computer and restore via iTunes
iTunes: Restoring iOS software -
I am trying to restore my Iphone but get a message that reads "The Iphone "Iphone" could not be restored. The device cannot be found.
Can anyone help?
Thank you.That screen indicates that you need to connect the iPhone to your computer with the USB cable and restore from iTunes
Allan -
All i see is an itunes icon and a usb wire
when i plug in appletv, all i see on the tv is a round itunes icon with a usb cable undernieth. can't change the screen and reset does nothing. any idea what this means?
I have the same issue and it's really upsetting that it was such a cryptic message. Couldn't they just display: "you need a micro usb cable to update your firmware" go to this URL "helpuful URL" for instructions. This product has been really annoying in that it doesn't feel; apple. The serial number required a microscope to read and is black on black. I know you can use TV to get the serial number but not if it's displaying the itunes logo and usb info-image. Apple! this waisted 2hrs of my life and likely another two hrs to get the micro USB from a computer store and figure the rest of this out.
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When i plug in my iPhone to itunes so i could restore because i found it, itunes gives me error code 2009. on my iPhone, all that is displayed on the screen is the itunes logo and a usb cable saying to connect it to itunes. Help please?
Error 2000-2009 (2001, 2002, 2005, 2006, 2009, and so on)
If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that does not resolve the issue, try the USB issue-resolution steps and articles listed for Error 1604 above. If the issue persists, it may be related to conflicting security software. -
I bought an iPhone 3 from eBay and when my husband tried to update it all that comes up on the screen is the imei and iccid numbers along with the iTunes icon and a USB. I can only use it for emergency calls as that is all that happens when I slide it on. Have I paid $250 for a dud phone or what can I do to fix it. Any help would be appreciated .
Sounds like your iPhone was hacked to unofficially unlock it. You can put it in Recovery mode, connect it to iTunes and Restore it in iTunes. Then you will need to call AppleCare, give them the model and serial numbers and find out which cell provider it is locked to. After you get that information contact that cell provider and see if you can get it officially unlocked.
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i have an itunes icon and a usb cord on my screen... cant switch phone on HELP... i have an iphone 4s.....how do i do a factory reset if it wont turn on at all
I'd say you have a better chance of not loosing anything if you connect to your home computer-- but it's not certain. Yeah, I'd imagine it's very frustrating. I'm surprised Apple allows these huge updates outside of iTunes.
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My ipod when i cut it on shows the ITunes icon and the usb plug icon on my ipod screen. so I plugged it into my computer and when it took me to the Itunes menu it says I needed to reinstall the proram to the manufactures settings and upgrade. My Ipod appears to be whiped clean. I does nothing now. It didnt reinstall or upgrade at all. I have 2 Ipods and I think things got crossed up with them.
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Featurs appin the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
- Try on another computer to help determine if computer or iPod problem -
My iPhone 3gs has frozen while doing update 5.0.1 I think it was. All it shows is the iTunes logo and the usb cable on the screen. I will not turn on or off. I have tried reconnecting to iTunes but nothing happens. Have held both buttons for 10 seconds etc and nothing is working! What can I do?
Here are Apple Steps: http://support.apple.com/kb/HT1808
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My mini is freezed only Itunes icon and the USB icon is showing even when i restart, pls advise
The USB cable and iTunes logo is telling you to connect your iPad to the computer you normally sync with. Something has gone wrong and you need to restore your iPad.
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My iphone is no longer working I have black screen with a picture of the itunes logo and a USB cable. When I try to connect my iphone to itunes the device is not detected, can anyone help me? I desperatley need my phone back
I have had a 3GS for 2+ years. After upgrading to IOS 4 (now 4.3.5) I began having problems. In the past week, my screen went to the itunes logo and USB cable twice -- unprovoked -- just found it sitting there like that! I connected to itunes and it did restore from a backup but it is a major inconvenience. I am also searching for answers, but better back-up regularly!
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i was updating my iphone 3gs software on my pc and it came up with an error and since then i have just had the itunes symbol and a usb cable on my screen. i cant do anything with it what can i do?
The only thing you can do is what the picture is telling you to do: plug it into iTunes and restore it.
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