ITUNES ICON bounces as if if is opening and won't

please help. suddenly my computer wont open itunes or safari. the icon bounces and then closes out completely. i downloaded virus scans and it claims i dont have any. tried uploading new cds and they wont open at all. plugged in ipod and it wiped it out entirely. i am desperate. any ideas????

it still does not show up and i cannot get it out of disk mode?
i have made an appointment at the mall apple sotre to get it fixed but at this point i just want a new one or to get my money back this makes now sense why someone elses ipod shows up in my itunes when no one has ever linked with my computer.

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