Itunes icon is apps instead of itunes store

when clicking itunes icon, i get apps store instead?? why can't i access itunes store instead, i can't purchase music.

It seems to be a problem everywhere. In australia we cannot access anything but the US store.

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Gray inactive app icon without app name after update iOS 8.1

Hi! I want to report you about one issue on my iPhone 5s (iOS 8.1)
Problem appears at next case:
1. Open App Store, when there is new version of any app.
2. Tap "update" button.
3. Close App Store, scroll to page with updating app.
4. There's no progress indicator on icon of app, instead it appears second icon of this app with this indicator and without app name.
5. When update is complete, second icon become gray and inactive - see screenshot (first icon works correctly and opens updated app). This second gray icon disappears after reboot device or reinstall app.
I've met this problem twice: on iOS 8.0 (with Instagram app) and on iOS 8.1 (with Twitter app). Automatic downloads is off.
Can you give me some advice to solve this issue? Thank you.

Iphone 6 tells me that "Item not available" in my country UK, when i click on the itunes store icon for the app to open the music, movies or tv shows section of the app. is this a bug?

I am based in the UK and have just got a new iphone 6, everything works well except when i try to turn on the itunes store app - i can do a search and buy music etc that way, within the app, however, if i go to Music, Movies or the TV shows section within the Store app, i get a message come up saying "Item Not Available" - This item you've requested is not currently available in the UK Store, but it is available in the US store. Tap Change Store to view this item". I therefore cannot browse the music, movies or tv shows sections at all, nothing shows up except that message. All my previous itunes purchases have downloaded ok, and i can access them. My apple ID works fine and restrictions on the iphone are turned OFF. The App Store app works normally. Connection etc is all fine and I can access itunes in the normal way on my ipad and laptop, so this is just an iphone problem. Any ideas? is this a bug? I cant find anyone else with exactly the same problem. By the way, the same message comes up when i click on the red Music icon, on the iphone (situated next to the Safari icon) and then go to the "Store" via that app. my playlists are in tact, but as soon as i click that Store button, I am told that the Item is unavailable - not that i have chosen any Item lol, I just want to access the store in the normal way. Thank you in advance for any suggestions you can give

It is working now. I no longer get the message about the item not being available in the US and I can access the store.

I just updated to iOS 7 on my iphone 4 and now my iTunes Store doesn't work. The App Store works fine, but the iTunes comes up blank whenever I touch the icons. It doesn't even seem like it loads at all. Can anyone help?

I just recently updated the software on my ihpone 4 to the iOS 7 and now my iTunes Store does not work. All of my other apps work perfectly fine except iTunes. Whenever I open the app, the icons for music and movies and tv shows come up, but when I touch them, nothing happens. The screen is just blank. And I already tried updating again, updating iTunes on my computer, turning my iphone off and on, and resetting my ihpone, and nothing works. Can anyone help?

I searched this site for ios 7 and itunes store and found numerous others with the same problem, and several suggested solutions. One said that they had blocked all cookies and that was apparently the problem. I had done the same thing - blocked all cookies. So I set cookies back to "third parties and advertisers" and that solved the problem. Now the itunes store is working.

I have an iPad mini, 16GB, running on the 7.1.2 iOS system, my App Store icon is no longer on my home screen and neither is my iTunes Store icon. They are listed in my settings but I can't access any unless through other games, or songs on iPad.

I Have an iPad mini operating on 7.1.2 iOS. My App Store icon as well as my iTunes Store icon are missing from my home scree. They are still listed under my settings, but I can't access them unless it's through an app that already exists. Where can I go to reinstall these? I use the same Apple ID on my iPhone 5c as well and they are on the iPhone, but I don't know how or why they just disappeared from my iPad and want to know how to get them back without having to reset my iPad and lose what I have on it. Thanks, Karla

Thanks so much! My grandaughters played games on the iPad over Xmas and one of their moms said shed restricted their access! Guess they forgot to enable again. Thank you again! Karla

I don't see music and video icons in the iTunes app that I have in my iPad. How can I do to see the complete iTunes store?

How can I do to see all the icons inthe iTunes store? I only see podcast and u iTunes?

To buy Apps or to check out the Apps available via your iPad use the App Store App.
On your iPad your Music is kept in the iPod App and the movies are on the Movie App after you have synced the Music and Movies from iTunes on your computer to your iPad.
S.

ITunes icon and App Store missing from my MacBook Pro

Hi,
I just changed my MacBook Pro hard drive but I now have a problem with iTunes and the App Store.
iTunes is opening and working correctly but the icon for it is a notepad with a pen. I tried to download the new version and install it but it is still the same.
The App Store has a question mark as an icon and doesn't open at all. When I clic on it, the icon is not even bouncing.
Please help me resolve this problem.
Thanks
Julie

this might or might not work for you...i had something similar happened to me once when my icons and apps got switched around word became excel and excel became itunes.....etc....
what i did was verify my disk permissions - errors were found - i repaired them and when the repair was done, i restarted my macbook and everything was back to normal.
again, not sure it will work for you but it's worth a shot...
good luck - hope you get it sorted out.

HT1368 My wishlist is not working on the app store i can not find the add to wishlish icon but it is working fine with the itunes store so i am able to add films and music but not apps does anyone know how to fix this

My wishlist is not working in the app store on my ipad it is woking fine in itunes store so i can add films and music but the icon "add to wish list" is not available on the app store so does anyone know how to fix this

The wish list only works on apps you have to pay for. To get it tap the icon of the app you want to save. After it opens at the upper right corner is a box with a arrow. Tap that then tap add to wish list list in the box that opens.

Lost my iPhone 5S icons for App Store and iTunes Store

I was syncing my iPhone 5S to iTunes on my laptop when I noticed that suddenly two important icons were missing from my iPhone's Home Page: the App Store icon as well as the iTunes Store icon. I need them back but don't know what to do. I've tried powering down my phone for two minutes then turning back on, no luck. I have no idea how to get these icons back. When I click on a link that is supposed to take me to either place, nothing happens. Please help!

See: Home Screen: Missing App Store, FaceTime, iTunes or Other Icon.
(Note that I am affiliated with that site, and some pages contain ads).

Broken link icons appearing instead of artwork in iTunes store

Hi,
For some odd reason, I see "broken link" icons, which look like a chain made up of three links, with the center link broken, instead of music album artwork in iTunes store.
Initially I see the album artwork, but then they begin to get replaced by the odd looking "broken link" icons ! quite strange.... this began happening after I upgraded to OSX 10.5.6, but I am not sure this is the main reason I'm having this issue, I tested some macs at the Apple store, which were running 10.5.6. to access the iTunes store, and this problem did not appear, so it might be something else on my Mac Pro that is causing this odd behavior.
Any other Mac users encountering the "broken link" icon when visiting the iTunes store ? Any clues ? or ways to solve this ? what could be causing this ? Any help/feedback would be appreciated.
Thanks.

The Cooks,
Have you installed Quicktime 7.1.5 update?
Dual 2.3 GHz PowerPC G5 Mac OS X (10.4.8)

Why does the itunes store show the apps I have downloaded Free or the price instead of "downloaded"?

I have encountered this problem since Christmas. When I open the itunes and want to search the apps I have downloaded, and it keeps showing these apps free or with a price instead of downloaded. However, I have not encountered this problem in my iphone. This problem makes me confused that whether I have downloaded the app if I do not check the "Purchased".
Like the following one, even though I have downloaded the app, it shows the price to me instead of "downloaded".
p.s I have logined in to my acct.

Are you really running Mac OS 10.4.8?
jpmyers wrote:
I hadn't used visited the iTunes store looking for books for many months. When I went this afternoon I found it stupid, offensive and frustrating how hard it is to find books instead of audiobooks. What am I doing wrong? The main menu in the store doesn't even list books anymore. Just audiobooks. The only way I could get a link to a book download was by searching for the author. That then gave me a choice of book or audiobooks.
I see plenty of books (in the U.S. store).
iTunes store content varies by country.
See this -> What can I buy from the iTunes Store in my country? - Apple Support

Cannot go to iTunes store using my iPhone 6 plus. I click on App Store and it opens up iTunes U. Even when I open iPhones video app and try to purchase a movie which is suppose to take me to iTunes store, it instead opens up iTunes U.

Cannot go to iTunes store using my iPhone 6 plus. I click on App Store and it opens up iTunes U. Even when I open iPhones video app and try to purchase a movie which is suppose to take me to iTunes store, it instead opens up iTunes U. Any feedback would be greatly appreciated. Thanks..

There isn't currently any music, films or TV programmes available in the South Korean store, so you will only see iTunes U in the iTunes store app. You can't use the US store unless you are in the US, you have to be in a country to use its store (that is in the Store's terms) - so whilst you are in South Korea you can only use the South Korean store.
Are there other music purchase download sites in South Korea that you could use ? You can also copy your CDs via your computer's iTunes

HT1338 I have down loaded an App from the Apple store. I see the icon in the the finder folder as an Itune app. Problem: an not open the

I have down loaded an App from the Apple store. I see the icon in the the finder folder as an Itune app on my mini Mac. Problem: can not open the App-Need assistance please? The app resides in the Finder application folder.
Works with ease on my Ipad.

bobbydunn21@gmailcom wrote:
Thanks
You're Welcome.

HT201359 Why was my Gifted App charged to my Card instead of iTunes Store credit balance?

Why was my Gifted App charged to my Card instead of iTunes Store credit balance?
I purchased 2 apps.
One for myself which was billed to existing iTunes account Credit, and the second one (same app) was gifted to my girlfriend, but that was billed to my card, even though there was plenty of funds left on iTunes store credit.
Why?

You cannot use your balance for gifting content, that can only be used for buying items for yourself - your credit card will be charged for any gifting that you do

My father accidentally sent me an APPLE (not App or iTunes) Store gift card instead of iTunes, is there any way I can transfer the money to my iTunes? I've tried almost everything.

My father accidentally sent me an APPLE (not App or iTunes) Store gift card instead of iTunes, is there any way I can transfer the money to my iTunes? I've tried almost everything.

Buy an iTunes card with your Apple card.
-> http://store.apple.com/us/personalize/itunes?product=ITUNES_GIFT_CARDS-101703
or go to an Apple store.

Itunes icon is apps instead of itunes store

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