ITunes icon issue
My iTunes icon is red and I don't know why. I don't own a Mac or anything. Is it because I'm using a Windows laptop? I downloaded on this laptop before and it was blue. I don't understand. Anyone know how I can change it back to blue? Or should I just leave it alone?
My second issue is that inside iTunes, I can't see the sidebar. Did they get rid of that feature?
Someone please help asap.
Thanks
The app has to be on the main drive.
I don't know your starting place and what you are actually doing is the wrong way to go about managing media with iTunes no matter what your starting point.
If you already have an iTunes library, copy the entire iTunes folder to the external drive. Start iTunes while holding down the option/alt key and when it asks, select the iTunes folder on the external drive.
If you don't have a library post back and we can work from there. What is happening is your preferences settings are for iTunes to copy anything your add to iTunes to your media folder on your computer's drive. Simply dragging the media folders to the external drive does not get iTunes to use them there.
Similar Messages
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I have not had any issue with Itunes on my PC until very recently. Every now and then my Itunes library appears on my screen? I have not clicked the itunes icon beforehand nor plugged in my Ipod Touch? Why does this happen please as it is driving me crazy!.
What's the precise text of the message, please? (There's a couple of different ones I can think of that you might be getting.)
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ITunes 10.3.1 download issue - desktop icons becom iTunes icons!
I downloaded the latest version of iTunes (10.3.1) on my new ASUS laprop with Windows 7, and all my desktop icons turned into iTunes icons!! So I went and uninstalled it and they all restored to normal after I re-booted. What's up with this??
fromlondonwithkisses wrote:
Nope, not working, it says "invalid file".
there must be something wrong with the files. do they play in quicktime ?
in the finder, highlight one of them then hit space on your keyboard. if QT can't play them, iTunes won't.
or you might want to try if Max can convert the MP3s to AAC. -
My screen is frozen with a picure of a plug trying to connect to an iTunes icon. I can't reboot my phone or sign on to iTunes. When I callmy cell phone number the call goes straight to voice mail! What happened? How do I get rid of the screen on my iPhone? Help please.
Thanks for any advice.There are multiple reasons why the update failed, unless you can provide an error message/code that came up then nodbody will know.
Now your iPhone is in recovery mode and will now need to be connected to a computer with iTunes and restored to factory settings. This will install the update at the same time.
If you have a back up of the iPhone before the issue occurred then after the restore to fqactory settings you can restore the back up to the iPhone. If there was no back up then I'm sorry your data is gone. -
Ipod touch 4th generation is stuck in "plug into itunes" icon.
I have plugged it in to different cords and ports on computer as well as in the wall with same results. I have try to restore it with the computer saying it is not connected. It will not let me turn off or on but does turn off and on when plugging it in gives my apple icon then back to same itunes icon. I try to put change it to whatever mode with black screen and restore it. I have changed settings on computer. Nothing is working any ideas. My son split a cup of water did not get directly on the ipod but it was on the stand and was sitting in it. Please help. Thank you
Very likely hardware since Apple say:
Check for hardware issues
Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
These errors mean that your device or computer may have a hardware issue that's preventing the update or restore from completing.
Check that your security software and settings aren't preventing your device from communicating with the Apple update server.
Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
Confirm that your security software and settings are allowing communication between your device and update servers.
If you still see the error message when you update or restore, contact Apple support. -
Am in the process of installing ios 7.0.4 for my ipad 2 however, all I see on the screen is the USB cable and an arrow pointing to iTunes icon. It has remained so for more than 1 hour. When I put it off and switch it on again, I see the same thing appearing again. what sholud I do?
This is the solution to your issue.
I wish you the best of luck.
http://support.apple.com/kb/ht1808?locale=en_AU&viewlocale=en_AU -
I tried to update my 4s to the latest ios6. itunes came back and said there was an unexpected error. the screen on the phone is hung showing a usb cable and an arrow pointing to the itunes icon. itunes does not see the phone as being plugged into my computer. I restarted itunes, no difference. I can't seem to reset the phone. It comes up with the apple icon and then goes back to the usb plug screen. I'm totally hosed right now!!!
Error 1604:
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
From Apple Support page >
iTunes: Specific update-and-restore error messages and advanced troubleshooting -
I have totally "uninstalled" what I had and then reinstalled the newest
version of itunes. Still......
First, when I click on the itunes icon to load it takes the program anywhere
from two to three minutes to load. None of my other programs take this
long.
When in the itunes program I can be moving around in my library and itunes
when choosing a song or songs, choosing file, edit, etc,. whatever command I
choose it just suddenly stops. I can issue five commands and watch each one
respond in 30 second to two minute intervals. I can issue several commands,
even shutting down, and it will do all but takes several minutes to do so.
My itunes program was working fine when this problem suddenly arose.
TerryClick here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99436) -
Why does the Iphone4 freeze up after downloading the IOS7.6 patch showing an ITUNE icon? The phone will not change screens for 4 hours.
I Turn it off/on and nothing changes.Hello bigboza,
Thank you for using Apple Support Communities.
For more information, take a look at:
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
If the device remains unresponsive or does not turn on (or power on), reset your device.
If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
Let it charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more aboutrestoring iOS software.
Have a nice day,
Mario -
Why do all of my icons on my desktop get replaced with itunes icons?
Seriously, this is annoying. every time i install itunes, every single program/shortcut on my desktop and start menu is replaced with an itunes icon. please help me?
Hi Guido,
I did the following steps more than 3 times, always getting the same result:
Import a picture of my libary (import resolution set to 4MP)
duplicate the picture layer, and set the top one to invisible
extracting a part of the lower picture using the lasso tool and the refine edge tool
setting the extracted part as a new layer above the old one
(editing contrast or bluring the lower layer, I was not always getting as far, sometimes it already deleted the layers one step above)
The tool selected when the issue occurred was nearly always either the boxed selection or the lasso selection tool. I had 3-5 layers at the moment it occurred. One of them set to invisible the others to full opacity.
Also I noticed, that when selecting or extracting the part of a picture, it takes far longer to load and the application sometimes gets unresponsive during that time (after this, sometimes also the layers disappeared).
Thanks for the quick answer!
Florian -
My Ipad 2 have frozen with itunes icon alot , I bring to apple store fix it alot , but bring home use only a week , ipad have same broblem again , I very tired and mad because I pay alot money for apple but they give me bad ipad , future I thing about samsung tablet . Now my ipad still have a problem I am very upset this ****.
For what it's worth, you posted this in 2011, and here in 2014 I am still having this same issue. Over the last two days, I have had to unlock my apple account 8 times. I didn't get any new devices. I haven't initiated a password reset. I didn't forget my password. I set up two factor authentication and have been able to do the unlocking with the key and using a code sent to one of my devices.
That all works.
It's this having to unlock my account every time I go to use any of my devices. And I have many: iMac, iPad, iPad2, iPad mini, iPhone 5s, iPod touch (daughter), and my old iPhone 4 being used as an ipod touch now. They are all synced, and all was working just fine.
I have initiated an incident with Apple (again) but I know they are just going to suggest I change my Apple ID. It's a simple one, and one that I am sure others think is theirs. I don't want to change it. I shouldn't have to. Apple should be able to tell me who is trying to use it, or at least from where.
Thanks for listening,
Melissa -
Download of 8.2 ios on iPhone 5s caused phone to lock up
with iTunes icon and cable icon on screen .Will not reboot. How to fix?Hello jh901,
After reviewing your post, it sounds like you have not been able to update the iPhone. I would recommend that you read this article, it may be able to help the issue.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Have a nice day,
Mario -
I just tried to update my iPhone 4 and it said it was successful, but now I have a message (USB icon - arrow- iTunes icon) that is frozen? I have turned off the phone, unplugged USB and reconnected and closed out of iTunes and back in. Any suggestions?
Hello, Spedellen.
Thank you for visiting Apple Support Communities.
When experiencing issues restoring an iPhone, here are the best articles to go through. If you received a specific error number when restoring, see the section labeled Get more help in the second article below.
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/ts1275
Cheers,
Jason H. -
After doing the IOS 7.1.1 update on my iPad 4 the screen just shows the iTunes icon and a cable with an arrow. I can't get the device to open. Can someone help me with this issue? Thanks!!
Yes. The phone will be back to default settings.
Once the phone is up and running you can try and restore your backup again.
http://support.apple.com/kb/ht1414 -
All i see is an itunes icon and a usb wire
when i plug in appletv, all i see on the tv is a round itunes icon with a usb cable undernieth. can't change the screen and reset does nothing. any idea what this means?
I have the same issue and it's really upsetting that it was such a cryptic message. Couldn't they just display: "you need a micro usb cable to update your firmware" go to this URL "helpuful URL" for instructions. This product has been really annoying in that it doesn't feel; apple. The serial number required a microscope to read and is black on black. I know you can use TV to get the serial number but not if it's displaying the itunes logo and usb info-image. Apple! this waisted 2hrs of my life and likely another two hrs to get the micro USB from a computer store and figure the rest of this out.
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