ITunes ID has been locked?

I just got an email stating that my iTunes ID has been locked and that I need to confirm my account information within 48 hours. It asks me for all the usual information that would be very helpful in getting my identity stolen. Is this a bogus email? It does not tell me why it has been locked. The email is address that sent it is:
[email protected]
I don't want to enter in all of this information and I have no idea why my account would even be locked.

We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple
If it's been locked, not disabled, then try contacting iTunes Support and see if they can/will unlock it : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

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ITunes account has been locked

I forgot my security questions and now I can't purchase anything, can anyone help me to unlock it without paying?
Thanks

Hello, Startroy1.
Thank you for visiting Apple Support Communities.
I would need clarification on the issue to provide a better answer. However, this could be a permission issue with your iTunes Library folder. Here is an article that will help you troubleshoot this issue.
iTunes: Missing folder or incorrect permissions may prevent authorization
http://support.apple.com/kb/ts1277
If the Apple ID for your iTunes account is disabled or locked, see the article below.
If your Apple ID has been locked
http://support.apple.com/en-us/HT204106
Cheers,
Jason H.

My email account that I registered for my iTunes account has been locked by Microsoft and cannot unlock. What now?

When registering for a new iTunes account you have to fill in an existing email account.
The problem is that my account has been suspended by Microsoft and I have no way to recover it,
which mean if I want to do something with my account, I cannot.
What should I do?

Have you looked here:
iOS: Hotmail, Live, or MSN email accounts

My ipod touch has been locked,it now says "connect to itunes" i have done this but my itunes says to insert a passcode on my ipod touch so that it can conecct to itunes.But how can i when it wont let me?HELP!

my ipod touch has been locked,it now says "connect to itunes" i have done this but my itunes says to insert a passcode on my ipod touch so that it can conecct to itunes.But how can i when it wont let me?HELP!

just219, note that terms of use of this forum includes:
Do not ask for points. If you feel the system is not clear to users, please provide feedback to Apple; do not instruct other users unless they ask.
For peterevs169
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

HT1212 Mar 26, 2013 10:06 AM my ipod touch has been locked,it now says "connect to itunes" i have done this but my itunes says to insert a passcode on my ipod touch so that it can conecct to itunes.But how can i when it wont let me?HELP!

my ipod touch 5th generation has been locked out. it now says on itunes that i need to know my passcode in order to sign in with itunes on the computer..but i dont know my passcode so i cannot get on my itunes to reset my ipod because it said i need to know my psscode, but i dont know it. please help me

If you're unable to do the Restore, go into Recovery Mode per the instructions here.

I had my iphone 4 locked to vodafone uk carrier. I connected the phone to itunes on my pc and tried to update the version to ios 6 through itunes. But it has been locked and asks for sim of previous carrier. how can i return to previous state?

I had my iphone 4 locked to vodafone uk carrier. I connected the phone to itunes on my pc and tried to update the version to ios 6 through itunes. But it has been locked and asks for sim of previous carrier. how can i return to previous state?

You cannot return to previous state. The update re-locked the iPhone
to the original carrier. You must contact the original carrier to see if
they offer unlocking and if you qualify.
What does it say when you look at Settings=>General=>Carrier?
Be advised that if your iPhone had previously been hacked/modified/
jailbroken to work with other than original carrier, it may be impossible
for the original carrier to unlock it properly.

I have a ipod touch that has been locked by itunes and it says i must reset the data before i unlock it. Is there a way to back it up before i reset it or to avoid reseting it at all?

I have a ipod touch that has been locked by itunes and itunes says i must reset the ipod to unlock it. Is there a way to back it up on a hard drive or icloud before I reset it or avoid reseting it all? thanks

If you previous synced to the computer then you may be able to recovery use of the iPod without erasing the iPod by following the instructions here:
Disabled Recovery-must use syncing computer.
Otherwise y have to erase the iPod
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

My Apple ID has been locked, no outstanding payments, lots of apps so a new Apple ID is not an option. How do I unlock it?

My apple acout has been locked for about a year or longer now because clickandbuy tried to withdraw money from my account but it rejected automatic transfers so I ended up having to pay it through my bank. It has been paid for a long time but my account is still locked so I can´t even purchase FREE apps. This is a real hassle for me since making a new apple ID is not an option (I have a lot of epensive apps on my account).
TL;DR: Is it possible to get my account unlocked?
Kind regards & happy holidays,
Nick Wiliams

Contact iTunes Support
Use this Link > Apple Support iTunes Store Contact

I have an ipad that has been 'locked up' since 10 a.m. central time this morning. It is stuck on the web site that I was looking at

I have an ipad that has been 'locked up' since 10 a.m. cent. time this morning! I cannot do anything to get it to shut off or reset. What do I need to do?

First try a Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least Ten seconds... (But can take Longer)... until the Apple logo appears. Release the Buttons
If no joy... Try a Restore...
1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
Restoring > http://support.apple.com/kb/HT1414

How come my itunes acount has been deactivated

my itunes acount has been deactivated and i can not download anything i reset my password and even changed to credit card number and it is not working i have money on it and have been trying to buy music but i cant

mcgahagan wrote:
I had some charges that showed up on my itunes account that we did not authorize. I disputed the charges and now my Apple ID has been deactivated. How can I reset it?
Since you disputed the charges with your credit card company, the CC company reversed the charges and Apple (correctly) locked the AppleID.
You will need to contact Apple -> http://www.apple.com/support/appleid/contact/
and explain what happened.

HT1267 I need to reset my phone to it's original settings after backing it up, but it has been locked for months and I can NOT remember the password. What do I do??? It's an iPhone 4

I need to reset my phone to it's original settings after backing it up. It has been locked for several months and I do not remember the passcode. How do I do this??? HELP!!!

-Options for when an iOS device gets locked because of forgotten password-
Restore (and reset password) on your device by connecting it to the last computer to which it was connected:
iTunes: Backing up, updating, and restoring iOS software - http://support.apple.com/kb/HT1414
If you cannot connect it to the computer to which the device was last connected you will have to use recovery mode to completely reset the device, losing all data:
iOS: Unable to update or restore - http://support.apple.com/kb/HT1808 - recovery mode (e.g., cannot connect to computer last used to sync device)

Please help. "You cannot sign in because your account has been locked apple"

Hi,
Today i've tried to login to App Store but i've got this notice message : "You cannot sign in because your account has been locked apple".
please help.
thanks you

Try contacting iTunes Support (these are user-to-user forums) and see if they can tell you why it's locked and if they can/will unlock it : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

I can't login because my account has been locked

Good morning! I used my account more than 3 years.And i have lots of apps and musics on my account I'm of your company I have iPhone iPad and iPod. And today, i can't sign in to my account. When i sign in to my account, I have message: "you can not login because your account has been locked" Why i can't connect my account? I have just back to my home durning the vacation. And my friend used my computer.My apple ID:**************@gmail.com
please help me as soon as you can thank you so much

For info we are fellow users here on these forums, you're not talking to iTunes Support nor Apple.
You might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
You might then need to log out of your account on your iOS device by tapping on your id in Settings > iTunes & App Store (Settings > Store on iOS 5 and below) and then log back in so as to 'refresh' the account on them.
If that doesn't fix it then contact iTunes Support and see if they can/will unlock it : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

HT1212 have tried everything to unlock ipad mini that has been locked and cant remember the passcode please help very frustrated

Hi there anyone, I have a ipad mii that has been locked with a code and cant remember what it is I have tried a recovery but still nothing but aa ipad disabled connect to itune message please help.

Forgotten passcode
http://support.apple.com/kb/HT1212

My iPad has been locked because I forgot my passcode and now I can't do Restore because I need to open the iPad first. What to do?

My iPad has been locked because I forgot my passcode and now I can't do Restore because I need to open the iPad first. What to do?

You may need to put the iPad into recovery mode : http://support.apple.com/kb/ht1808 - you should then be able to reset it via your computer's iTunes and restore your last backup to it

ITunes ID has been locked?

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