Itunes incredibly slow

I changed my laptop and I downloaded Itunes 8.0. It takes very very long to open it (I even wonder if shortcuts work) and it takes even longer to Itunes to recognize my Ipod. It works... but so long. It was not the case with my previous laptop. What can I do? Thanks. I am really in trouble...

This is also happening to me... tried re-installing iTunes. Initially it seemed better but after two days I can say that nothing has changed. The "killer colour ball" keeps appearing everytime I try to modify something, specially - but not exclusively - on the "album view" grid. Takes forever to import music or even change a "genre" for a single song!
Hope they fix it soon. As I've posted elsewhere... these kind of things simply didin't happened before! I don't know what is going on with Apple. Also iOS 7 has a series of bugs related to the screen being fixed on a determined position.
"bugs", "bugs"... I've been a mac user since 2008 and never had these kind of problems before.

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  • My iMac is running incredibly slow

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    Click the [Click for details] links for more information about that line.
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        iMac (27-inch, Mid 2011) (Technical Specifications)
        iMac - model: iMac12,2
        1 2.7 GHz Intel Core i5 CPU: 4-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 0/DIMM1
                Empty  
            BANK 1/DIMM1
                Empty  
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
        AMD Radeon HD 6770M - VRAM: 512 MB
            iMac 2560 x 1440
    System Software: ℹ️
        OS X 10.10 (14A389) - Time since boot: 4 days 12:46:44
    Disk Information: ℹ️
        ST31000528AS disk0 : (1 TB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 999.35 GB (49.58 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        OPTIARC DVD RW AD-5690H 
    USB Information: ℹ️
        Apple Internal Memory Card Reader
        Apple Computer, Inc. IR Receiver
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
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        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Library/Application Support/MacKeeper/AntiVirus.app
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        [loaded]    net.kromtech.kext.Firewall (2.3.7 - SDK 10.9) [Click for support]
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        ChmodBPF: Path: /Library/StartupItems/ChmodBPF
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        [killed]    com.apple.CallHistoryPluginHelper.plist
        [killed]    com.apple.coreservices.appleid.authentication.plist
        [killed]    com.apple.EscrowSecurityAlert.plist
        [killed]    com.apple.Maps.pushdaemon.plist
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        [killed]    com.apple.AssetCacheLocatorService.plist
        [killed]    com.apple.ctkd.plist
        [killed]    com.apple.emond.aslmanager.plist
        [killed]    com.apple.findmymac.plist
        [killed]    com.apple.ifdreader.plist
        [killed]    com.apple.installd.plist
        [killed]    com.apple.nehelper.plist
        [killed]    com.apple.periodic-monthly.plist
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        [running]    com.rim.BBLaunchAgent.plist [Click for support]
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        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.autodesk.adlm.plist [Click for support]
        [running]    com.autodesk.backburner_manager.plist [Click for support]
        [running]    com.autodesk.backburner_server.plist [Click for support]
        [loaded]    com.autodesk.backburner_start.plist [Click for support]
        [running]    com.autodesk.dl_mpd.plist [Click for support]
        [running]    com.autodesk.sw_bwmgr.plist [Click for support]
        [running]    com.autodesk.sw_dbd.plist [Click for support]
        [running]    com.autodesk.sw_ifffs.plist [Click for support]
        [running]    com.autodesk.sw_probed.plist [Click for support]
        [running]    com.autodesk.sw_server.plist [Click for support]
        [loaded]    com.autodesk.sw_start.plist [Click for support]
        [running]    com.autodesk.wiretapgateway.plist [Click for support]
        [loaded]    com.autodesk.wiretapgateway_start.plist [Click for support]
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        [running]    com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist [Click for support]
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        [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
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        [running]    com.zeobit.MacKeeper.Helper.plist [Click for support]
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        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        Dropbox    Application  (/Applications/Dropbox.app)
        NETGEARGenie    Application  (/Applications/NETGEARGenie.app)
        AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
        Spotify    Application Hidden (/Applications/Spotify.app)
    Internet Plug-ins: ℹ️
        GameFacePlugin: Version: GameFacePlugin 1.8.0.1 - SDK 10.5 [Click for support]
        OVSHelper: Version: 1.1 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        AmazonMP3DownloaderPlugin101750: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 [Click for support]
        DivX Plus Web Player: Version: 2.3 - SDK 10.5 [Click for support]
        Unity Web Player: Version: UnityPlayer version 4.5.3f3 - SDK 10.6 [Click for support]
        AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 [Click for support]
        Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
        QuickTime Plugin: Version: 7.7.3
        SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 [Click for support]
        AdobePDFViewer: Version: 11.0.09 - SDK 10.6 [Click for support]
        JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
    User internet Plug-ins: ℹ️
        NPRoblox: Version: 1, 2, 8, 25 - SDK 10.10 [Click for support]
        ATTConnectEventEntry: Version: 10.7.111 - SDK 10.9
        Google Earth Web Plug-in: Version: 6.0 [Click for support]
    Safari Extensions: ℹ️
        Add To Amazon Wish List
        iMedia Converter Deluxe 
        DivX Plus Web Player HTML5 <video>
        Pin It Button
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
             6%    discoveryd
             3%    WindowServer
             3%    Activity Monitor
             2%    ReportCrash
             2%    RimAlbumArtDaemon
    Top Processes by Memory: ℹ️
        206 MB    Finder
        155 MB    MacKeeper
        86 MB    Safari
        69 MB    com.apple.iTunesLibraryService
        64 MB    mds_stores
    Virtual Memory Information: ℹ️
        54 MB    Free RAM
        939 MB    Active RAM
        784 MB    Inactive RAM
        1.09 GB    Wired RAM
        71.74 GB    Page-ins
        2.56 GB    Page-outs
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        Mar 18, 2015, 07:23:25 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 72325_[redacted].crash
        Mar 18, 2015, 07:23:15 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 72315_[redacted].crash
        Mar 18, 2015, 07:23:05 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 72305_[redacted].crash
        Mar 18, 2015, 07:22:56 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 72256_[redacted].crash
        Mar 17, 2015, 11:51:56 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-17-1 15156_[redacted].crash
        Mar 17, 2015, 11:51:41 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-17-1 15141_[redacted].crash
        Mar 17, 2015, 11:51:27 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-17-1 15127_[redacted].crash
        Mar 17, 2015, 11:51:16 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-17-1 15116_[redacted].crash
        Mar 17, 2015, 11:51:04 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-17-1 15104_[redacted].crash
        Mar 17, 2015, 11:50:53 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-17-1 15053_[redacted].crash
        Mar 17, 2015, 11:50:41 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-17-1 15041_[redacted].crash
        Mar 17, 2015, 11:50:27 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-17-1 15027_[redacted].crash
        Mar 17, 2015, 11:50:15 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-17-1 15015_[redacted].crash
        Mar 17, 2015, 11:49:58 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-17-1 14958_[redacted].crash
        Mar 17, 2015, 11:49:46 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-17-1 14946_[redacted].crash
        Mar 17, 2015, 11:49:25 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-17-1 14925_[redacted].crash
        Mar 17, 2015, 11:49:14 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-17-1 14914_[redacted].crash
        Mar 17, 2015, 11:49:03 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-17-1 14903_[redacted].crash
        Mar 17, 2015, 11:48:48 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-17-1 14848_[redacted].crash
        Mar 17, 2015, 11:48:31 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-17-1 14831_[redacted].crash
        Mar 17, 2015, 11:48:17 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-17-1 14817_[redacted].crash
        Mar 17, 2015, 11:48:03 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-17-1 14803_[redacted].crash
        Mar 17, 2015, 11:47:52 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-17-1 14752_[redacted].crash
        Mar 16, 2015, 01:07:34 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-16-1 30734_[redacted].crash
        Mar 16, 2015, 01:07:19 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-16-1 30719_[redacted].crash
        Mar 16, 2015, 01:07:09 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-16-1 30709_[redacted].crash
        Mar 16, 2015, 01:06:57 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-16-1 30657_[redacted].crash
        Mar 16, 2015, 01:06:47 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-16-1 30647_[redacted].crash
        Mar 16, 2015, 01:06:36 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-16-1 30636_[redacted].crash
        Mar 16, 2015, 01:06:25 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-16-1 30625_[redacted].crash
        Mar 16, 2015, 01:06:14 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-16-1 30614_[redacted].crash
        Mar 16, 2015, 01:06:02 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-16-1 30602_[redacted].crash
        Mar 16, 2015, 01:05:52 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-16-1 30552_[redacted].crash
        Mar 16, 2015, 01:05:42 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-16-1 30542_[redacted].crash
        Mar 16, 2015, 01:05:31 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-16-1 30531_[redacted].crash
        Mar 16, 2015, 01:05:21 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-16-1 30521_[redacted].crash
        Mar 16, 2015, 01:05:11 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-16-1 30511_[redacted].crash
        Mar 16, 2015, 01:04:58 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-16-1 30458_[redacted].crash
        Mar 16, 2015, 01:04:48 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-16-1 30448_[redacted].crash
        Mar 16, 2015, 01:04:37 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-16-1 30437_[redacted].crash
        Mar 16, 2015, 09:33:24 AM    /Library/Logs/DiagnosticReports/discoveryd_2015-03-16-093324_[redacted].crash

    When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.  
    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.
    Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
    Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
    Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name, may appear in the log. Anonymize before posting.

  • My Mac desktop is incredibly slow after I installed Yosemite - any suggestions?

    My Mac desktop is incredibly slow after I installed Yosemite - any suggestions?  Thanks

    Problem description:
    After installing Yosemite, my MAC desktop is incredibly slow - particularly when using the internet.
    EtreCheck version: 2.0.11 (98)
    Report generated November 9, 2014 at 6:37:47 PM EST
    Hardware Information: ℹ️
      iMac (27-inch, Late 2009) (Verified)
      iMac - model: iMac10,1
      1 3.06 GHz Intel Core 2 Duo CPU: 2-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      empty empty empty empty
      BANK 1/DIMM0
      empty empty empty empty
      BANK 0/DIMM1
      2 GB DDR3 1067 MHz ok
      BANK 1/DIMM1
      2 GB DDR3 1067 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      ATI Radeon HD 4670 - VRAM: 256 MB
      iMac 2560 x 1440
    System Software: ℹ️
      OS X 10.10 (14A389) - Uptime: 6:47:56
    Disk Information: ℹ️
      Hitachi HDE721010SLA330 disk0 : (1 TB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Macintosh HD (disk0s2) /  [Startup]: 999.35 GB (792.07 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      OPTIARC DVD RW AD-5680H 
    USB Information: ℹ️
      Apple Inc. iPod 79.82 GB
      S.M.A.R.T. Status: Verified
      disk2s1 (disk2s1) <not mounted> : 254 KB
      David L. Medeck’s iPod (disk2s2) /Volumes/David L. Medeck’s iPod : 79.82 GB (66.57 GB free)
      Apple Inc. Built-in iSight
      Apple Internal Memory Card Reader
      Iomega External HD 250.06 GB
      S.M.A.R.T. Status: Verified
      Iomega_HDD (disk1s1) /Volumes/Iomega_HDD : 250.06 GB (198.93 GB free)
      Apple Computer, Inc. IR Receiver
      Apple Inc. BRCM2046 Hub
      Apple Inc. Bluetooth USB Host Controller
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /System/Library/Extensions
      [not loaded] com.devguru.driver.PTUMWDrv (10.5.24) Support
      [not loaded] com.novatelwireless.driver.3G (3.0.7) Support
      [not loaded] com.novatelwireless.driver.DisableAutoInstall (2.0.6) Support
      [not loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.40) Support
      [not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.40) Support
      [not loaded] com.sierrawireless.driver.SierraDevSupport (2.0.2) Support
      [not loaded] com.sierrawireless.driver.SierraFSCSupport (2.0.2) Support
      [not loaded] com.sierrawireless.driver.SierraFSRSupport (2.0.2) Support
      [not loaded] com.sierrawireless.driver.SierraHSRSupport (2.0.2) Support
      [not loaded] com.smithmicro.driver.SMSIWirelessModem (3.2.7) Support
      /System/Library/Extensions/NovatelWireless3G.kext/Contents/PlugIns
      [not loaded] com.novatelwireless.driver.3GData (3.0.7) Support
      /System/Library/Extensions/PTUMWDrv.kext/Contents/PlugIns
      [not loaded] com.devguru.driver.PTUMWCDFree (10.5.24) Support
      [not loaded] com.devguru.driver.PTUMWCSP (10.5.24) Support
      [not loaded] com.devguru.driver.PTUMWDIAG (10.5.24) Support
      [not loaded] com.devguru.driver.PTUMWMdmControl (10.5.24) Support
      [not loaded] com.devguru.driver.PTUMWMdmData (10.5.24) Support
      [not loaded] com.devguru.driver.PTUMWUSBMergeNub (10.5.24) Support
      /System/Library/Extensions/SMSIWirelessModem.kext/Contents/PlugIns
      [not loaded] com.smithmicro.driver.SMSIWirelessCDC (3.2.7) Support
      [not loaded] com.smithmicro.driver.SMSIWirelessSerial (3.2.7) Support
    Launch Agents: ℹ️
      [running] com.epson.Epson_Low_Ink_Reminder.launcher.plist Support
      [running] com.epson.eventmanager.agent.plist Support
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist Support
      [loaded] com.macpaw.CleanMyMac2.Agent.plist Support
    User Launch Agents: ℹ️
      [not loaded] com.macpaw.CleanMyMac.helperTool.plist Support
      [not loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist Support
      [not loaded] com.macpaw.CleanMyMac.volumeWatcher.plist Support
      [loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist Support
      [loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
      [loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
      [loaded] ltcm.plist Support
    User Login Items: ℹ️
      Garmin Express Service Application (/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)
      vzwwirelessd Application (/Applications/VZAccess Manager.app/Contents/PlugIns/vzwwirelessd.app)
      HPEventHandler Application (/Library/Printers/hp/hpio/HPEventHandler.app)
      HP Scheduler UNKNOWN (missing value)
    Internet Plug-ins: ℹ️
      JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
      FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
      QuickTime Plugin: Version: 7.7.3
      Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
      Default Browser: Version: 600 - SDK 10.10
      GarminGpsControl: Version: 4.0.4.0 Release - SDK 10.6 Support
      Silverlight: Version: 4.0.60531.0 Support
      iPhotoPhotocast: Version: 7.0
    User Internet Plug-ins: ℹ️
      WebEx64: Version: 1.0 - SDK 10.5 Support
    Safari Extensions: ℹ️
      Adblock Plus
    3rd Party Preference Panes: ℹ️
      Flash Player  Support
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          3% WindowServer
          0% fontd
          0% AppleSpell
          0% askpermissiond
    Top Processes by Memory: ℹ️
      163 MB iTunes
      159 MB Safari
      146 MB softwareupdated
      133 MB Finder
      129 MB Quicken Essentials
    Virtual Memory Information: ℹ️
      58 MB Free RAM
      1.90 GB Active RAM
      1.85 GB Inactive RAM
      487 MB Wired RAM
      6.16 GB Page-ins
      2 MB Page-outs

  • Mac desktop running incredibly slow.

    Hi I have a 2010 Imac which is running incredibly slow!
    3.06 GHz processor, 4GB memory running OS X Yosemite
    I was hoping someone could please help me get to the bottom of what is wrong with it - i did wonder does it need a new hard drive? The original hard drive was replaced by Apple under warranty in summer 2013.
    It was running really slow and then last week I upgraded to Yosemite 10.10.3 which seemed to give it a new lease of life. however yesterday there was a power cut and since I have restarted it it is taking forever to do the smallest task. It takes about a minute to open up mail and then you have to wait around 30 secs to see the messages, then wait even longer to click and write.
    Having looked up common faults I have tried looking at the utilities section but there is nothing showing a high percentage and I really don't know what else to do?
    I have done an Etrecheck as recommended by support and have attached it below:
    Can anyone advise why it is going so slow and what do all the red bits on the etre check results actually mean?
    Many Thanks
    Catriona
    Problem description:
    Mac running incredibly slow…
    EtreCheck version: 2.2 (132)
    Report generated 4/28/15, 9:22 AM
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Click the [Click to remove] links for help removing adware.
    Hardware Information: ℹ️
        iMac (21.5-inch, Mid 2010) (Technical Specifications)
        iMac - model: iMac11,2
        1 3.06 GHz Intel Core i3 CPU: 2-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                Empty  
            BANK 1/DIMM0
                Empty  
            BANK 0/DIMM1
                2 GB DDR3 1333 MHz ok
            BANK 1/DIMM1
                2 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
        ATI Radeon HD 4670 - VRAM: 256 MB
            iMac 1920 x 1080
    System Software: ℹ️
        OS X 10.10.3 (14D136) - Time since boot: 12:23:15
    Disk Information: ℹ️
        ST3500418AS disk0 : (500.11 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 499.25 GB (281.76 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        PIONEER DVD-RW  DVRTS09 
    USB Information: ℹ️
        Seagate BUP Slim Mac SL 1 TB
            EFI (disk1s1) <not mounted> : 210 MB
            Seagate Backup Plus Drive (disk1s2) /Volumes/Seagate Backup Plus Drive : 999.86 GB (729.29 GB free)
        Apple Internal Memory Card Reader
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
        Lexmark 9300 Series
        Apple Computer, Inc. IR Receiver
        Apple Inc. Built-in iSight
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Adware: ℹ️
        Genieo, InstallMac Adware! [Click to remove]
        More adware files Adware! [Click to remove]
    Kernel Extensions: ℹ️
            /System/Library/Extensions
        [not loaded]    com.Huawei.driver.HuaweiDataCardDriver (4.0.6) [Click for support]
        [not loaded]    com.ZTE.driver.ZTEUSBCDCACMControl (1.2.1) [Click for support]
        [not loaded]    com.ZTE.driver.ZTEUSBCDCACMData (1.2.1) [Click for support]
        [not loaded]    com.nike.sportwatch (1.0.0) [Click for support]
        [not loaded]    com.novatelwireless.driver.3G (2.2.9) [Click for support]
        [not loaded]    com.novatelwireless.driver.DisableAutoInstall (1.2) [Click for support]
        [not loaded]    com.option.driver.OptionMSD (1.11.0) [Click for support]
        [not loaded]    com.option.driver.OptionQC (1.11.0) [Click for support]
        [loaded]    com.seagate.driver.PowSecDriverCore (5.2.6 - SDK 10.4) [Click for support]
            /System/Library/Extensions/NovatelWireless3G.kext/Contents/Plugins
        [not loaded]    com.novatelwireless.driver.3GData (2.2.9) [Click for support]
            /System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
        [not loaded]    com.seagate.driver.PowSecLeafDriver_10_4 (5.2.6 - SDK 10.4) [Click for support]
        [loaded]    com.seagate.driver.PowSecLeafDriver_10_5 (5.2.6 - SDK 10.5) [Click for support]
        [not loaded]    com.seagate.driver.SeagateDriveIcons (5.2.6 - SDK 10.4) [Click for support]
    Problem System Launch Agents: ℹ️
        [killed]    com.apple.CallHistoryPluginHelper.plist
        [killed]    com.apple.CallHistorySyncHelper.plist
        [killed]    com.apple.cloudphotosd.plist
        [killed]    com.apple.cmfsyncagent.plist
        [killed]    com.apple.coreservices.appleid.authentication.plist
        [killed]    com.apple.EscrowSecurityAlert.plist
        [killed]    com.apple.gamed.plist
        [killed]    com.apple.icloud.fmfd.plist
        [killed]    com.apple.photolibraryd.plist
        [killed]    com.apple.telephonyutilities.callservicesd.plist
        10 processes killed due to memory pressure
    Problem System Launch Daemons: ℹ️
        [killed]    com.apple.ctkd.plist
        [killed]    com.apple.ifdreader.plist
        [failed]    com.apple.mtrecorder.plist
        [killed]    com.apple.nehelper.plist
        [killed]    com.apple.periodic-daily.plist
        [killed]    com.apple.softwareupdate_download_service.plist
        [killed]    com.apple.wdhelper.plist
        [running]    com.seagate.TBDecorator.plist [Click for support]
        6 processes killed due to memory pressure
    Launch Agents: ℹ️
        [running]    com.activemindtechnology.GameGolfLauncher.plist [Click for support]
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.coupons.coupond.plist [Click for support]
        [running]    com.nike.nikeplusconnect.plist [Click for support]
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
        [running]    com.teamviewer.teamviewer.plist [Click for support]
        [running]    com.teamviewer.teamviewer_desktop.plist [Click for support]
        [running]    de.novamedia.VodafoneDeviceObserver.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [failed]    com.apple.spirecorder.plist
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
        [loaded]    com.teamviewer.Helper.plist [Click for support]
        [running]    com.teamviewer.teamviewer_service.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [running]    com.amazon.music.plist [Click for support]
        [loaded]    com.genieo.completer.download.plist  Adware! [Click to remove]
        [loaded]    com.genieo.completer.ltvbit.plist  Adware! [Click to remove]
        [running]    com.genieo.completer.update.plist  Adware! [Click to remove]
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [loaded]    com.leadertech.PowerRegister.SEA1.01c7753a54241bf391ca341389d3ef14.plist [Click for support]
        [running]    com.seagate.dashboard.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        Dropbox    Application  (/Applications/Dropbox.app)
        TuneupMyMac    UNKNOWN  (missing value)
        AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
        Knowhow Cloud    Application  (/Applications/Knowhow Cloud.app/Contents/Resources/Knowhow Cloud.app)
    Internet Plug-ins: ℹ️
        DirectorShockwave: Version: 11.6.6r636 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 [Click for support]
        FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
        AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
        Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
        Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        iPhotoPhotocast: Version: 7.0
        AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
        CouponPrinter-FireFox_v2: Version: 5.0.6 - SDK 10.6 [Click for support]
        JavaAppletPlugin: Version: Java 8 Update 45 Check version
    User internet Plug-ins: ℹ️
        CitrixOnlineWebDeploymentPlugin: Version: 1.0.79 [Click for support]
    Safari Extensions: ℹ️
        AdBlock
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Java  [Click for support]
        MacFUSE  [Click for support]
        Seagate Dashboard for Mac OSX  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Mobile backups: OFF
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 499.25 GB Disk used: 217.49 GB
        Destinations:
            Seagate Backup Plus Drive [Local]
            Total size: 999.86 GB
            Total number of backups: 49
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    If you haven't already done so, try this simple step first. Probably there will be no change. In that case, see below.
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    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
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    When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

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    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    The title of the Console window should be All Messages. If it isn't, select
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    The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name, may appear in the log. Anonymize before posting.

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    Try resetting it: hold the on/off and home buttons until you see the Apple logo (ignoring the off slider that appears first), and release.  If that doesn't work, connect to iTunes, go to the Summary tab and Restore.

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    Try:
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