ITunes insists that my "Computer Is Not Authorized" for certain songs
Several weeks ago whenever I attempted to sync my iPod up to my computer, I would get an error message that my computer was not authorized to play certain songs that were on the iPod and that if I were to sync them, the songs would be deleted from the iPod.
I had purchased these songs some time ago through iTunes on this computer, so I know the message is not legit. Out of curiosity, I tried to go ahead and authorize the computer again and got an error message that the request could not be completed and I should try again later.(An unknown error occurred (-42408)).
I have the latest versions of OSX and iTunes - though I think the last iTunes upgrade might have caused it - so updating software isn't an option.
So right now, I have 100 songs that I've purchased through iTunes that I cannot play. The selection of songs seems to be random. In one case I purchased two songs that I bought from the same artist and album - iTunes will play one and then give me the error message with the other.
Does anyone have a fix for this?
thanks,
Mike
Same deal here....been getting the whole shmear...."this computer is not authorized", then when I authorize it....the error message thing....have done the admin thing...restarted iPod, iPhone, iTunes, iMac...and iMad!!! Apple's iTunes support is trying to help me...but everything they suggest has been posted in your threads. This morning, I got an email from Apple telling me the problem had been resolved. WRONG!!! Same old stuff....very un-Apple-like....but at least with many others experiencing the same problem....I know it's an Apple issue.
My suggestion is for as many of you who are having the problem to contact the support people, tell them the problem and the shear numbers will generate a fix. I have 400 purchased songs I can't play!!!!!!!! Good luck....brick
Similar Messages
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iTunes says that my computer is not authorized.
I recently installed a new computer.
How do I authorize it?If the computer's running Mac OS X, move the cursor to the very top of the computer's screen, click on Store, and choose Authorize this Computer.
If the computer's running Windows, press the Alt and S keys and choose Authorize this Computer, or click here, follow the instructions, click on Store in the menu bar, and choose Authorize this Computer.
(103238) -
Itunes states that my computer is not authorized to download an audio book I purchased from itunes. No problem with purchased songs however.
Hello susanserio
Try Deauthorize your account and then Authorize the account to see if any changes occur. Also there may a resolution in the second article that can be helpful as well.
iTunes Store: About authorization and deauthorization
http://support.apple.com/kb/HT1420
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
ITunes says that my computer is not authorized to make changes to my ITunes library
I tried to download an album that I had previously purchased from ITunes. It is listed in my ITunes library. But ITunes states that my computer, this computer, is not authorized to download my albums. How am I able to get the authority I need for my computer to be able to take this action.
Hi Shneg1,
Thanks for visiting Apple Support Communities.
You can use these steps to authorize your computer for iTunes purchases:
Open iTunes on the computer you want to authorize.
Choose Store > Authorize This Computer from the menu bar.
You might need to show the menu bar to see this option in Windows. In earlier versions of iTunes, you can access this option from the Advanced menu.
Enter your Apple ID and click Authorize.
If your Apple ID uses an expired MobileMe account, you can still use it to authorize your computer.
You can find these steps and more information on authorizing your computer here:
Authorize your computer using iTunes
If you've followed these steps and your computer still isn't authorized, these links may help:
iTunes keeps asking me to authorize when I try to play my content.
I need to deauthorize a computer or deauthorize all computers.
All the best,
Jeremy -
Everytime I try to watch a tv show on my itunes i GET A MESSAGE THAT MY COMPUTER IS NOT AUTHORIZED. iT IS AUTHORIZED.
See here http://support.apple.com/kb/TS1389
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How do I authorize my 100+ previously purchased itunes music that is in protected aac form? It prompts that my computer is not authorized even though it is.
are you saying that your computer is autharized from guessing, or do you know it is becuase it says it. in itunes, go to the advanced tab and the last option in that tab should be either aurhorize, or de-authorize. What does it say?
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I am unable to sync all my selected songs to my iphone. The error message is that the computer is not authorized. However, I have authorized the computer and iTunes confirms that. Any ideas what can be done to fix this. My phone is an iPhone 4S.
Were some of the songs purchased from a different itunes account?
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I cannot sync my iPhone with iTunes for Windows. Even if the computer is authorized, it keeps on displaying an error message that tells that this computer is not authorized. I already tried to do the resolutions you have given in case this situation happens.
It's an endless circle.
See if these instructions help: iTunes repeatedly prompts to authorize computer to play iTunes Store purchases -
My macbook pro is already authorized, but a purchased song from iTunes keeps stating that my computer is not authorized to play it. I enter my apple ID and password, upon which a window confirms that my computer is already authorized. Yet the song still won't play and continues to state that my computer is not authorized.
If you live in a country in which you are allowed to re-download purchased music delete the track from the library and the HDD and re-download it.
-
When I try to transfer the songs (that I've purchased from iTunes) on my iPod to my computer
I get an eerro that my computer is not authorized, but I've already authorized it. What am I doing wrong?Try deauthorizing the computer, logging out of the iTunes store, rebooting your PC, logging back into the iTunes store, and reauthorizing your computer.
Any luck there?
B-rock -
iTunes tells me that my computer is not authorized to play the movie that I downloaded a few years ago, on an older computer. What do I have to do to play it?
In iTunes from the Store menu select Authorize This Computer.
Read here > http://support.apple.com/kb/HT1420
Not for iTunes 11: Press Alt to show the Menu Bar
Hope that helps -
I hook up my iPad to my PC and it will stop right in the middle and tells me that my computer is not authorized. I've repeatedly authorized this computer, but it still won't sync.
See iTunes repeatedly prompts to authorize computer to play iTunes Store purchases.
-
I need help because I recently purchased my Macbook Pro and I am trying to open a book that I purchased in Ibooks on my sons computer. We share an icloud account and my computer keeps saying that my computer is not authorized to open the Ibooks. How do I authorize my computer to be able to do that?
Heidijomiranda wrote:
I need help because I recently purchased my Macbook Pro and I am trying to open a book that I purchased in Ibooks on my sons computer.
did you use your sons Apple ID..? If so... those items are tied to that Apple ID.
If your issue is with the Authorization of your New Mac...
On your Computer... Open iTunes...
If you're using iTunes 11 click on the box icon in the top-left corner to see the " Show Menu Bar "
and from the Menu Bar select Store...
From the Store menu, choose Authorize This Computer.
When prompted, enter your Apple ID and password, then click Authorize.
See Here for full details...
About authorization and deauthorization -
Itunes says my computer is not authorized to play songs on the nano.
I connected my Nano( 2nd gen) synched it with my itunes and transferred some songs a few days ago.
Today, I wanted to add some songs I missed but now Itunes is saying my computer isn't authorized to play songs on it. When I try to authorize it (the window pops up for my itunes store password) I get an error from the itunes store. Specifically it says unknown error (-42408).
What does it mean and how do I make it stop?Hello Sesquipedelianne,
And welcome to Apple Discussions!
Have you upgraded to the latest version of iTunes? This error message was common for people who were just upgrading to version 9, but it was resolved as of 9.1.
http://support.apple.com/kb/TS3258
Otherwise, if that is not the case, you might find a few more possible solutions in this older thread.
http://discussions.apple.com/thread.jspa?threadID=2321090&tstart=0
Hope this helps.
B-rock -
I just downloaded an album but one song won't play instead a message that "This computer is not authorized" to play the song. The prompt has a log in and when I log in it tells me the computer is already authorized. What gives? Specifically the album is Flying Lotus - Until the Quiet Comes and the song is DMT Song (feat. Thundercat). I purchased the entire album and it even played fine the first listen through.
Hi,
If you are in a country that permits redownloads, delete track and go to iTunes Store > purchased and redownload. http://support.apple.com/kb/HT2519
Jim
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