Itunes install incorrectly and won't let me uninstall it
I installed a new version of iTunes for my Windows 7 PC and now it won't let me run iTunes movies and it won't let me uninstall it so I can try to reinstall it. Help!
try this discussion article https://discussions.apple.com/thread/3504919?start=0&tstart=0
Similar Messages
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ITunes keeps crashing and won't let me update to ios 5 + many more problems with iTunes
Here is alist of all my problems:
Whenever I try and sync my iPhone to my computer it doesn’t work and then my iTunes crashes, there are no error messages it just freezes and crashes.
After I have done this my iTunes doesn’t even open and crashes strait away.
My iTunes also crashes sometimes when I am just trying to move from (for example) music to movies.
My iTunes also refuses to access iTunes store (no errors it just doesn’t work).
Sometimes I can get past the backup issue by cancelling the back up and letting it sync, but no it won’t even let me do that it freezes and crashes before it can even transfer my purchases.
All thishappens if I can even open up my iTunes.
I amcurrently running ios 4.3.4 as I can even update to ios 5 I am running (tryingto) iTunes 10.5.
I have trieduninstalling and reinstalling iTunes about a 1000 time and it hasn’t doneanything (done as instructed on http://support.apple.com/kb/HT1923). I havebeen trough tones of pages on the community and on the other support pages thatapple has but I have found no answers. I have also tried to install an olderversion of iTunes but it just comes up with an error message saying all myfiles are configured to iTunes 10.5 and noting work on that either.
This hasbeen going on for ages and I know there is a lot to deal with in this post butplease if anyone has any ideas, knows, or has dealt with any of the above please help.
Thank youI am having the same problem. I'm wanting to update to iOS 7, the 'Update Now' button is available, but it says I can't download due to no Internet connection. I DO have an Internet connection, but either way it won't let me update. Help!
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Why does my IPad 2 keep saying that my icl;oud account user and passwork are not correct but won't let me verify it? I've tried to change my password but it still won't let me verify it!
Why does my IPad 2 keep saying that my icl;oud account user and passwork are not correct but won't let me verify it? I've tried to change my password but it still won't let me verify it!
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My iTunes hates me and won't upgrade or uninstall??
So I went to upgrade my itunes the other day because my itunes store hasn't been working. Every time I start the upgrade it downloads something then says run or open file so I click run then a box pops up that says repair or remove. So I click repair then it loads some stuff then it says:
Error writing to file C:\Program
Files\iTunes\iTunes.Resources\iTunes.dll Verify that you have access to that directory.
So then I click Retry and it doesn't work so then I click cancel and it doesn't work. So I got mad and removed the link off my desktop. Then I went to my computer and tried to uninstall it, and it won't even let me do that! It does the same exact thing. I have noooooo idea what to do.Presumably you are using an account with admisitrator rights.
Was the error number 2330 by any chance?
Anyway as a first step try running a disk check. In XP, you would go to My computer, then right click on the c: drive and select Properties>Tools>>Error Checking.
The check takes place when you next restart your computer and can take a while.
I am not sure if it is the same in Vista.
Anyway once you have done that, try the following for cleanup and reinstall:
Download a fresh copy of iTunes and the stand alone version of Quicktime
http://www.apple.com/quicktime/download/win.html
http://www.apple.com/itunes/download/
Download and install Microsoft Installer cleanup utility, there are instructions on the page as well as the download. Note that what you download is the installer not the program – you have to run it to install the program
http://support.microsoft.com/kb/290301/
Now use the following method to remove iTunes and its components:
XP
http://docs.info.apple.com/article.html?artnum=93698
Vista
http://docs.info.apple.com/article.html?artnum=305409
If you hit a problem with one of the uninstalls don't worry, carry on with the deleting of files and folders as directed in the method.
Restart your PC.
Run the Microsoft Installer Cleanup Utility. (Start > All Programs > Windows Install Clean Up)
Remove any references you find to the programs you removed - strictly speaking you only need to worry about those programs where the uninstall failed.
restart your PC
Install the stand alone Quicktime and check that it works.
If it does, install iTunes. -
My Iphone 4 Itunes keeps crashing and won't let me play anything. I can't even see my library.
Recently my recently added playlist would not load, but the rest of my library preceded to load. Now my whole iTunes on my iPhone keeps crashing, and wont open it at all. I just restored it, and it did nothing. Any Help ? Please!!
try a reset, hold down the home/power button together until you see the apple logo and then release, then wait for your phone to boot back up. See if that helps.
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Installing new iTunes version and won't let me advance past QuickTime
SOMEONE PLEASE HELP!
ok so I'm attempting to update my iPhone 3G to the new 3.0 software and I CANNOT install new iTunes version 8.2.0.23 because as soon as installation begins it starts running the QuickTime install and says "A newer version of QuickTime is already installed. This installation cannot proceed while the newer version of QuickTime is installed". Funny thing is....it won't let me uninstall QuickTime because it gives me the same error as mentioned before...someone PLEASE HELP ME! my phone is stuck on the "connect to iTunes" screen and so i'm without a phone currently. PLEASE REPLY SOON!!as installation begins it starts running the QuickTime install and says "A newer version of QuickTime is already installed. This installation cannot proceed while the newer version of QuickTime is installed". Funny thing is....it won't let me uninstall QuickTime because it gives me the same error as mentioned before
Okay. Let's try removing your existing QuickTime by other means than the "Uninstall a program" control panel.
Download and install the Windows Installer CleanUp utility:
Description of the Windows Installer CleanUp Utility
Now launch Windows Installer CleanUp ("Start > All Programs > Windows Install Clean Up"), find any QuickTime entries in the list of programs in CleanUp, select those entries, and click “remove”.
Next, we'll manually remove any leftover QuickTime program files:
(1) Open Local Disk (C:) in Computer or whichever disk programs are installed on.
(2) Open the Program Files folder.
(3) Right-click the QuickTime folder and select Delete and choose Yes when asked to confirm the deletion.
(4) Delete the QuickTime and QuicktimeVR files located in the C:\Windows\system32\ folder. Click Continue if Windows needs confirmation or permission to continue.
(5) Right-click on the Recycle Bin and on the shortcut menu, click Empty Recycle Bin.
(6) Restart your computer.
Now try another iTunes install. Does it go through properly now? -
I am trying to download Itunes to my new Toshiba computer and it keeps saying Apple Application Support suspended and won't let me "undo" so I say no and it doesn't install....any options or a?
I suspect that you are saying that you can't download/install the latest version of iTunes.
All I can say is try removing and reinstalling the Apple software using the following:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
If you have further problems with installing Itunes I suggest you post in the iTunes forum since you have an iTunes problem, not an iPod problem. Also report the wording of any error messages. What they say is importent on resolving them. -
Tried to update my itunes and it says "iTunes installed incorrectly" now i cannot access my library
tried to update itunes and it says after download "iTunes installed incorrectly" now I cannot access my library.....HELP!!
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
BIG QUESTION!!!!
My mini ipad has frozen and won't let me restore showing 3014 error code. I have tried all suggestions to correct error and now is frozen saying connect to itunes which just shows the error message.. Can't i just reboot it somehow?Hi annababs,
This article has troubleshooting specific for error 3014:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/ts3694
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software and ensure that communication to gs.apple.com is allowed. Follow these stepsfor assistance with security software.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow theadvanced iTunes Store troubleshooting steps to edit the hosts file or revert to a default hosts file. See "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information."
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.
If that does not work, this article may be able to help:
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
Take care,
- Ari -
So I just updated to the newest update that was available for safari and iTunes but now it won't let me go on the Internet using safari and it also won't let me sync my songs ,,,,,(it takes forever to backup my iPad AND my iPod) so what can I do ?
If you're on windows try the following:
This worked for me an hour ago and has allowed me to sync ok. Still haven't tried downloading the new version 5 to the phone yet as I'm still backing up photos etc just in case.
1. Quit itunes
2. Start an elevated command prompt (Start Menu -> All Programs -> Accessories -> right click Command Prompt -> Run as Administrator)
3. Once in the command prompt type the following 3 words starting where your cursor is flashing: netsh winsock reset
4. press ENTER
5. Reboot your machine
6. Restart itunes & connect device to sync
7. Good luck -
Prompted to upgrade iTunes on computer. Won't let me and get error message MSVVR80.dll not found. Attempted to reinstall, won't let me. Can you have iTunes and iCloud on the same computer?
Try following the instructions of tt2 in https://discussions.apple.com/thread/5822086
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My iPod touch 4G 8GB, lets me download apps on iTunes, but when I go to my iPod, and then apps, the entire selection is grey and won't let me click my new apps to add to my iPod. Usually I just restore my ipod and re-download everything, but thats time consuming, and after I unplug my ipod from the cord connected to my computer, I can replug it right after and this will pop up again. I'm getting tired of doing this.
Like I said, it will let me download the apps off iTune, just when I come to my apps page on my ipod, it won't let me add it to my iPod. I can't download it straight from my ipod either, but iTunes doesn't work on my ipod, and when I update my apps, when they're in waiting they never move. What can I do?I would say that you are not connected to the iTunes library you last synced with. You can only sync with one iTunes library. If you connect the iPod to another computer/another iTunes library then you get what you see.
You can only manually manage music and videos among different libraries, not apps. -
I have downloaded music on my iPhone but when I go onto iTunes to update my iPod its not in my library and won't let me redownload. Any suggestions?
Skippy2121 wrote:
I have downloaded music on my iPhone but when I go onto iTunes to update my iPod its not in my library
Sync your iPhone to iTunes to copy the iTunes purchases to the computer.
Or iTunes prefs > Store.
Tick Show iTunes in the Cloud purchases then click the Cloud icon after the song names to download them. -
My iPod iTunes thing is be a pain in the you know what and won't let download anything cause my account verified thing keeps popping up and I put my security code in but it won't work and I have my iTunes redeem card and it wo t let me use it.please help
Maybe heresince yu proviced little informatin about what security code yu are talking about.
iTunes Store: My credit card's security code or zip code does not match my bank's records
Contact iTunes:
Apple - Support - iTunes - Contact Us -
I have deleted a song from my library and want to re-download it. When I access my purchased items in the iTunes store, the song has the 'purchased' button next to it and won't let me re-download. Any suggestions for things to try?
While you can redownload most past purchases without charge, you can't redownload movies without paying again. See Downloading past purchases from the App Store, iBookstore, and iTunes Store: http://support.apple.com/kb/HT2519
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