ITunes install issues (registry settings not installed)

Question

After getting the errors (I think 1290) where it couldn't start the bonjour service I got that fixed. The install went forward and I would see the itunes short cut appear on the desk top. Then it would disappear and so would the folders ipod and itunes from the program files folder. I could watch them appear, once the install finished they would disappear. Finally I looked in services and saw the bonjour servicing was in a stopping state. I tried to look at the properties and recieved this...
"Error 1060: specified service does not exist as an installed service" Clicking ok got me to this error
"Configuration Manager: A required entry in the registry is missing or an attempt to write to the registry failed"
Also, their initial attempts to install iTunes 5 currupted the CD-ROM drives.
*NOTE this is not my computer... stupid winbl... windows As always my iBook works perfectly!
Can anyone tell me how to fix this problem, it seems to be the installer is corrupt... also need advice how to fix the cd-rom, the lite-on drivers will not reinstall.

Answer 1

the_wrench,
I've never seen that error, so why don't we get a log file from the installer and send that to the Apple engineers.
1. Turning on some advanced logging by creating a new file in your "Documents and Settings\<username>\Local Settings\Temp" folder with the name "QTInstallerLauncher.log". You might have to turn on "show hidden files" to find this folder. (Right click "my computer", select open, select Tools menu -> Folder Options. Select View tab, "show hidden files" radio button is in the center scrolling panel.)
2. Start menu -> Run... In the text field of the dialog that comes up, type in "cmd" and hit return.
3. In the command prompt dialog that comes up, find the Quicktime standalone installer on your desktop and drag it to this window. Then on the same line type in a space and then the following:
/Verbose"c:\log.txt"
There is no space between the e in Verbose and the double quote (").
4. Hit return.
5. The installer will create a log file:
C:\log.txt
and a file called:
"Documents and Settings\<username>\Local Settings\Temp\QTPluginInstaller_9999.log" (number may differ). You may have multiple files like this..... Send them all, or at least the most recent ones.
Find those files and send them to the apple moderator. Tell her Toonz sent you. It doesn't hurt to put the URL to this discussion thread, so that whoever gets it has some context.
And it's perfectly reasonable to just have UpperFilters and not LowerFilters, but you need to tell me what's in the UpperFilters.