ITunes Install won't restart Windows

Since installing iTunes 7, I cannot restart my PC, other than in Safe Mode, and choosing "Last known good configuration". If I uninstall iTunes 7, then I can restart. I have Windows 2000.

It is not a major brand PC. It is from local PC store and was custom built to my specifications. I have no problems running any other software on this PC. It has 256k RAM, over 100 gig free space on the hard drive. The only thing I can think of is there seems to be some conflict between iTunes and the drivers for the CD burner. Thanks.

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  • Please Please help me. I have been trying to install Itunes 11 for 3 months. I deleted my old version and can not for the life of me get Itunes installed . I have Windows 7 Home. The message is " Could not open key: UNKNOWN\Components\DA42BC89BF25F5BDOAF1

    Please Please help me. I have been trying to install Itunes 11 for 3 months. I deleted my old version and can not for the life of me get Itunes installed . I have Windows 7 Home. The message is " Could not open key: UNKNOWN\Components\DA42BC89BF25F5BDOAF1

    Try the following user tip:
    "Could not open key: UNKNOWN\Components\[LongStringOfLettersAndNumbers]\[LongStringOfLettersAndNumbe rs]" error messages when installing iTunes for Windows

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    I updated ITunes today (I have Vista) and it seemed to download fine.  When I restarted my computer to finish the install, my computer would not reboot.  I had to sut-it down manually.  I had to go back-up and restore my computer to get it to boot up.  Not ITunes will not open.  Do I need to reinstall it, and if so, will I lose my content if I do.
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    I started to have issues with itunes when itunes 7.3 came out. Now that I have itunes 7.5, I can not even open it up. It seems that when I click on it, the itunes icon changes for a few seconds to an unrecognized program. I don't know what to do. Any advice?

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    Gents,
    I am using Windows 7, had iTunes for years no issues I couldn't solve myself, this time I need help.
    When the last update of iTunes came on, I tried to update my version but couldn't do the update (I don't remember the error message details, it just said that I had to re-install iTunes).
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    - I had 2 Apple Mobile Device services, so after a complete un-install and reboot, I manually (command prompt) remove the last service
    - In all my un-install attempts I went on the C: drive and made sure ALL folders were cleared of apple / iTunes traces. Delete ITunes setup file, empty the recycle bin of course, reboot etc)
    - Windows is up-to-date - No viruses (using Malwarebyte/ AVG & Spybot).
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    I would greatly appreciate your help, this is getting on my nerves and I really need to change the music on my iphone ! (lol)
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    If the above hasn't helped then for general advice see Troubleshooting issues with iTunes for Windows updates.
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    The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for performance issues or compatibility with third party software.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    Disabling your AV during installation may sometimes help.
    tt2

  • IPod isn't recognized by iTunes and won't let Windows format it

    I have an iPod classic that won't do much of anything. It won't turn on and rarely gets past the apple logo. It it does get past the apple logo though it asks as if you just bought it and asks your language and has nothing on it. If you go into settings though it says that all of the memory it used up. It also has the games on it but if you try to play them the iPod crashes. If I plug it into the computer iTunes won't recognize and and Windows will not format it.
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    Hi Pigwarts5ever,
    If you are having issues with your iPod Classic not being recognized by iTunes on your Windows machine, you may find the following article helpful:
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    http://support.apple.com/kb/ts1369
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    http://support.apple.com/kb/ht1339
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    - Brenden

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    You've possibly tried all of this, but just in case there is something that you've missed that I've noted down somewhere...
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  • During Itunes install I keep receiving windows error 2 message

    I am trying to install itunes on my new HP Pavilion laptop and I keep getting an error message. Windows error 2 message

    With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
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  • 10.9.2 won't complete install, won't restart stops at grey screen, multiple attempts, last overnight, have to shut off my holding power switch, when back on, says computer needs to restart in updates.

    I cant get the update to complete, keeps hanging with a grey screen and have to manually restart, completely frozen at this point 3 times now.

    Having the same exact problem on my iMac 2010 21.5".  Tried countless time and different ways to try installing the update and still ending up with the same result (grey screen with software updater at top and it just stalls out on doing anything).  Now my computer with not shutdown or restart without holding the power button.

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    Hi
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    E.

    Apple have this help article of troubleshooting freezes:
    XP
    http://support.apple.com/kb/TS1421
    Vista version
    http://support.apple.com/kb/TS1717

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    The computer is current on Windows update. I originally had iTunes installed and it worked fine, but would absolutely NOT update-- it would download the first 25.50 MB, then never finish downloading the rest of it, time out, and give me an error message. I just got an iPhone 5, so I can't connect my iPhone to my computer anyway, because it requires iTunes 10.7 to work.
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    I just ran across another suggested fix that suggested I extract the files and try installing the individual components separately. When I tried doing that, I got this error message:
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    So. What the **** is going on? I am downloading directly from Apple. If I could download the entire ~300+ MB file directly to see if it would work, I would, but I can't find it anywhere. I am really frustrated with how much time this has taken. Otherwise, my computer runs fine.
    I've downloaded iTunes on Mozilla Firefox and Google Chrome, I also tried deleting all cookies and temporary internet files in between installations. I've tried a lot of stuff. This is driving me absolutely bonkers.
    Thanks for any help you've got.
    I'd be happy to share any other computer information that might be pertinent, just ask.

    Hi sahgin,
    The issue eventually resolved itself, I still don't really know why. I kept up with Windows update, and attempted downloading iTunes again from the Apple website, and it just... worked. It now works fine. I don't know why it took approximately 4 months to work, though.
    I'm sorry I don't have any more helpful information. Posting here was my last resort, and clearly Apple never bothered to reply.

  • Installed iTunes on my laptop Windows 7 64 bit and I now have the following problems 1) iTunes volume won't adjust with the laptop volume control, only within iTunes, 2) playback doesn't work unless I click play twice and 3) the iTunes Store won't open

    Installed iTunes on my laptop Windows 7 64 bit and I now have the following problems 1) iTunes volume won't adjust with the laptop volume control, only within iTunes, 2) playback doesn't work unless I click play twice and 3) the iTunes Store won't open

    Installed iTunes on my laptop Windows 7 64 bit and I now have the following problems 1) iTunes volume won't adjust with the laptop volume control, only within iTunes, 2) playback doesn't work unless I click play twice and 3) the iTunes Store won't open

  • I had iTunes installed on my windows desktop computer and it suddently disappeared. I tried to reinstall it but get an error message and it won't reinstall

    I had iTunes installed on my windows desktop computer and it suddently disappeared. I tried to reinstall it but get an error message and it won't reinstall

    Try the following user tip:
    Troubleshooting issues with iTunes for Windows updates

  • After installing ITunes 64 bit in my Windows 8 laptop, it won't launch

    I just upgraded to Itunes 64 bit in my Windows 8 64 bit laptop. I've downloaded and installed it but it's not working. I've uninstalled and installed again and again, still ITunes 64 bit won't launch. Help!

    Windows 8 or Windows RT? iTunes won't run on Windows RT. It should run on Windows 8. Use the appropriate installer from an account with administrator privileges.
    Windows System Requirements
    PC with a 1GHz Intel or AMD processor and 512MB of RAM
    Windows XP Service Pack 2 or later, 32-bit editions of Windows Vista, Windows 7, or Windows 8
    64-bit editions of Windows Vista, Windows 7, or Windows 8 require the iTunes 64-bit installer
    400MB of available disk space
    Broadband Internet connection to use the iTunes Store
    tt2

  • Why won't itunes install, update or function on a windows pc? two machines, windows 7 sp3

    Itunes hasn't functioned for months, I have installed all updates, removed and reinstalled on two different computers. Still crashes on start

    'There is a problem with this Windows Installer package.
    A program required for this install to complete could not be run. Contact your support personnel or package vendor'.
    Perhaps let's first try updating your Apple Software Update.
    Launch Apple Software Update ("Start > All Programs > Apple Software Update"). Does it launch and offer you a newer version of Apple Software Update? If so, choose to install just that update to Apple Software Update. (Deselect any other software offered at the same time.)
    If the ASU update goes through okay, try another iTunes install. Does it go through without the errors this time?

  • Itunes 7.0.2 Won't Open after install - Got it working (Windows XP SP2)

    The Symptom
    I spent the whole day yesterday trying to fix this problem. Could install Itunes 7.0.2 and Quicktime ok, but like others on this forum, once installed it flashed up the license screen for a couple of seconds and then nothing!! Very frústrating. This was on my father-in-laws PC and the same install had worked fine on my PC at home.
    At the sametime, I had been trying to install Yahoo Messenger 8.x, this too was behaving oddly, in that it installed ok, but did not produce any short cuts or program executables.. so you couldn't run it... and yet, you could install v7.5 of Messenger ok, as you could with Itunes 6.5 and both would ran perfectly well. Got the old versions from www.oldapps.com by the way.
    What I tried first, but failed for me.
    I tried other suggestions on this forum as well as from other places:
    1) Turning off my virus checker and firewall, I was using F-Secure. I didn't believe it was this as I had used the same software on my PC at home and the install was ok there. Still didn't run after the install.
    2) Tried uninstalling Itunes and QuickTime several times and rebooting. Still didn't run after the install!
    3) Tried installing 6.x of Itunes which worked, and then upgrading to v7 of Itunes, which upgraded ok but of course then wouldn't run!
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    On browsing the net for a few hours, which is really what you want to do on New Years eve!?!? I happened to skim read a short piece by someone who had mentioned that their installation of Yahoo Messenger 8.x had failed due to their installation of Internet Explorer v6.x - their IE worked ok, but some install errors for Messenger had seemed to point to it anyway - read that here: http://www.winehq.org/pipermail/wine-bugs/2006-August/036969.html
    So, with this in mind, I decided to upgrade the version of I.E. to v 7, as my father-in-law was running v6.x.
    So:
    1) I uninstalled Itunes and Quicktime using Add/Remove programs, nothing else.
    2) (You may not get this issue as I did whilst trying to install IE7 so you maybe able to skip this step)
    When trying to install IE7, it came up with the error "Setup could not verify the integrity of the file update.inf. Make sure the Crytopgraphic service is running on this computer", so I had to follow Methods 1-5 in this MS Article in order just to install IE7: http://support.microsoft.com/kb/822798/en-us once those methods had been followed IE7 installed a-ok.
    My Father-in-laws machine is a little knackered so you may not have any issues in installing IE7, so I suspect you'll be able to Step 2.
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    4. Reinstalled Yahoo Messenger 8.0 and Itunes 7.0.2 and both ran up without an issue just before midnight so I was able to go off and enjoy new year with some booze and fireworks
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    So, my conclusion, and i'm no expert, is that both Yahoo Messenger 8.x and Itunes 7.0.2 rely on Internet Explorer, which I think is a given!.. If something in IE isn't to it's liking it'll fail to run, i.e. a registry entry not quite right - or maybe some port settings, I don't know.
    Of course it may have also been the cryptography service error that I resolved in step 2 above.
    My advice, would be to either remove Itunes/Quicktime as in Step 1 and then upgrade to v7 of IE or try reinstalling v6.x of IE before attempting the Itunes install again.
    Good luck.
    Oh, and seperate to the above issue, if anyone received a vbscript error when trying to install Itunes, I had to enter the following command at an MSdos command prompt:
    regsvr32 vbscript.dll
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    Hope something in the above helps,
    Marcus

    If re-starting doesn't help, it could be iTunesHelper that prevents installing.
    Locate it in System Preferences>Accounts>Login Items.
    Select the item and remove it by clicking on the minus sign.
    Log out and in again and try installing iTunes again.
    M

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