ITunes installation could not be completed because "A DLL required for this install to complete could not be run."
I have windows 8 - 64 bit operating system. Successfuly downloaded the itunes 11. but when i press install this shows;
Can anyone help me out?
Thanks.
Try the following user tip:
" ... A DLL required for this installation to complete could not be run ..." error messages when installing iTunes for Windows
Similar Messages
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I am trying to install iTunes on my PC (using Windows 8.1), but I get this error: "There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor." The iTunes file (64-bit) I am trying to install, is named "iTunes64Setup.exe". What seems to be the problem? Help!
Hey madnest,
Thanks for the question. After reviewing your post, it sounds like you are having difficulty installing iTunes in Windows. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
Issues installing iTunes or QuickTime for Windows
Thanks for using Apple Support Communities.
Have a nice day,
Mario -
Can't install itunes - "There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run."
Using Windows 7Hi Acedrvr48,
I found an article that explains steps to take if you are having trouble installing iTunes:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
I hope this helps!
- Ari -
Completely removing iTunes, QT, etc. made no difference. Win7 32 bit SP1, Home Premium. My user account is Administrator; running the installer "as Administrator" (r-click..) also fails. The error text is less than helpful... anyone else seen this one?
First try removing and reinstalling all the Apple software using the following or the link within it that applies to XP.
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
Then try the other items in:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows -
I used to have iTunes 4.3.1, something like that, it kept asking me to upgrade but i had an older ipod so i couldnt. I recently broke my ipod so now i have one for itunes 10.5.3.3 because my ipod came shipped with ios5.0 installed. So i tried to update itunes, didnt work. I uninstalled it, didnt work. I disabled firewall and antiviurs, didnt work. Ive called tech support, as soon as the person hung up thinking that it was working, it stopped working. I REALLY LOVE MUSIC and want songs on my new ipod. Please someone help....
First try removing and reinstalling all the Apple software using the following or the link within it that applies to XP.
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
Then try the other items in:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows -
i am not able to download the latest version of itunes because it show me this "There is a problem whith this windows installer package. A program required for this install to complete could not be run. Contact your support personnel package vendor" And so i cannot put new songs or videos in it...
Repair your Apple software Update.
Go to START/ALL PROGRAMS/Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
If you don't find ASU in All programs, go to control panel/
XP- add n remove Programs/highlight ASU, CHANGE then REPAIR.
Vista or Win7 - Programs n features/highlight ASU and click REPAIR -
I am trying to install itunes 10.5, but during the download I get the following message, "There is a problem with this Window Installer Package. A program required for this install to complete could not be run. Contact your support personanal or package vendor." If this is my personal computer and was able to upgrade to the previous version (pre 10.5), why not now? What is my "package vendor"? And what is it I need to do to fix this? The message is unclear. Unfortunately, I deleted my itunes program, thinking that in doing so, 10.5 would finally load. Now I have no itunes on my computer and unable to sync my iphone. Help!
Thanks - RickHi Rick,
by "repair" I mean I went to the control panel, option - programs and features, and in the list of all my installed programs I selected "Apple Software Update". On top of the screen you find the options Uinstall, Change and Repair. I clicked the repair button and that did the trick. After the repair I could uninstall the program. I also uninstalled iTunes, Apple Application Support, Apple Mobile Device Support en Bonjour, thus all Apple programs. Then I installed iTunes 10.5 again and everything went fine.
Success,
Peter -
when trying to setup itunes on my pc i get the following message: there is a problem with this Windows installer package. A program required for this install to complete could not be run. How could I solve this problem?
Repair your Apple software update.
Go to START/ALL PROGRAMS/Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
If you don't find ASU, go to Control Panel:
START/CONTROL PANEL/Programs n Features/highlight ASU and click REPAIR, -
Not able to access Itunes store anymore. Just quit working for no reason. I've tried deleting Itunes and related components from the Control Panel, but when I try to remove Apple Software Update, I get a message that states "There is a problem with this Windows installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor". Not sure what this message means. Am I suppose to contact Apple ? What is meant by package vendor ?
Apparently it's an itunes issue. I just tried to update and got the same issue. Called att to activate my iphone 4s and they say they can do the swap but apple is telling them itunes is down atm. So will have to wait
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Hi,
I just try to install the setup download from apple website for iTune and iCloud.
During the installation, there was error message prompt out "There is a problem with this Windows installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor."
I am using Window 7 32 bit. I have try several time for install, but the result is getting same error message.
Anyone can help on this??????
Thanks.
JustinI have also tried extracting the individual components to the temp file and attempting to install them individually despite being unable to remove the previous install of Apple Software Updater. The outcome, both Apple Software Updater and itunes encountered the same error message during the install process.
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when I installed iTunes 10.6 to windows 7, during the process i got this message -" There is a problem with this windows installer package. A program required for this install to complete could not be run" and after that the setup closed automatically. Plaese tell me if any setting up of windows is in order.
Try looking at the two previous discussions listed on the right side of this page with your same question.
Also, try searching/posting in the iTunes forum since you do not have an iPod problem. -
I am trying to update my iPhone software but to do so I needed to update iTunes. When I try to do that, I keep getting this error message" "There is a problem with this Windows Installer Package. A program required for this install to complete could not....
Try the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
Has anybody had the following error while trying to download iTunes 10.5? There is a problem with Windows Installer package. A program required for this install to complete could not be run.
Go to "control panel" then "add or remove programs". Highlight "Apple software update" Choose "change" click "Repair" This should do the trick. Then download and install iTunes 10.5 again.
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I tried to install iTunes 10.5 this morning but an error appeared saying "problem with windows installer package. A program required for this install to complete could not be run." Can someone please help
Firstly, are you installing iTunes for the first time or are you updating your current version of iTunes?
If you're installing iTunes for the first time have you tried redownloading the installer package? Perhaps the file you downloaded originally is corrupted...
http://www.apple.com/itunes/
If you've tried that, then try installing iTunes as your computer's administrator. To do this right-click the install package and choose "Run as administrator".
If you're updating iTunes to the most recent version try repairing the Apple Software Update program on your computer. It's under the add/remove programs.
1. Open the control panel
2. Open Add/Remove programs (called "Programs and Features" in Windows 7)
3. Navigate to "Apple Software Update" in the list and click on it
4. Click on "Change" then select "Repair" (or just select the repair option in Windows 7)
Once you repair this, try running iTunes and the update again.
Fingers crossed! -
How to update ITunes on my PC (Windows XP)?? Repeated attempts produce this messsage: "There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor." I have an older version of ITunes on the computer. Why can't I update it?
MMettlerRepair your Apple software update.
Go to START > ALL PROGRAMS > Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
If you don't find ASU, go to Control Panel:
START > CONTROL PANEL/ > Add n Remove Programs, highlight ASU and click CHANGE then REPAIR
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