Itunes installation error "Installation package could not be opened"
SOMEONE PLEASEEEE HELP ME
I HAVE BEEN AT THIS FOR ALMOST 6 HOURS NOW
I AM ON THE VERGE OF HAVING A MENTAL BREAKDOWN
My iphone 4 was stolen 4 weeks ago... Ive been waiting this long for my insurance to send me a new one.. I finaly received this today.. during those 4 weeks my laptop got a virus and crashed.. I am trying to install itunes so i can actually use my phone again and im getting the below error message..
it says.."This installation package could not be opened. Verify the package exists and that you can access it, or contact the application vendor to verify that this is a valid windows installer package"
Someone please tell me what to do...
itunes isnt already on the laptop-never has been
I havent got Quicktime on the laptop-never have
Someone please please please help me
Hello JAH1961,
I recommend following the steps in the article below when getting an error message trying to install iTunes:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thank you for using Apple Support Communities.
Best,
Sheila M.
Similar Messages
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Error message when trying to install iTunes on my Pc:
Using Windows 7, had to replace hard drive. HELP!!
This installation package could not be
opened. Verify that the package exists
and that you can access it, or contact
the application vendor to verify that
this is a valid Windows installer packageHello JAH1961,
I recommend following the steps in the article below when getting an error message trying to install iTunes:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Please help
I am trying to download itunes on windows 7 32 bit, everytime I go to open download it comes up with a green screen then a error message.
This installation package could not be opened. Verify that the package exist.
Please help MeHi gump68,
Thanks for visiting Apple Support Communities.
You may find the steps in this article helpful if iTunes is not installing on your PC:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
All the best,
Jeremy -
While installing itunes i am getting error "this installation package could not be opened.verify that the package exists and that you can access it,or contact the appliacation vendor to verify that this is a valid windows installer package"
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer? -
New itunes install error - Installation package could not be opened. Verify
I Just bought a brand new computer last night. I am trying to install Itunes and get the following error. "This installation package could not be opened. Verify that the package exists ad that you can access it, or contacnt the applicaiton vendor to verify that this is avalid windows installer package"
I am running windows 7 64 bit home premium. I have verified that i have downloaded the correct itunes version itunes64setup.exe
So far i have tried
-downloading and installing all microsoft updates
-disabled all anti virus and firewall software,
-rebooting and re-downloading
-tried installing quicktime first. (gives me the same error)
-stopping and restarting windows installer
-deleted all items from the temp folder
-tried running itunes64setup.exe as admin and also in compatibility mode
-verified i have downloaded itunes64setup.exe with IE 64 bit
I am at a loss. I can not find any real solution for this problem. I am now 5 hours into trying to find an answer. This is a brand new computer and I have installed no other programs on it than what came out of the box.
Any help would be greatly appriciated!!Well if anyone else runs into this problem, this is how i got it fixed.
I did a complete system restore to the origional factory default on the computer. I would not have thought that this would have been needed as it was brand new out of the box with nothing downloaded/changed on it.
However it worked. The only thing I can thing of, is that on the origional factory install of the software there may have been a corrupt or missing file that when I did a new install corected itself.
If you have the origional windows disk that came with the computer I would use that to completely reinstall windows. If you are like me and they didnt provide you a disk, I made a complete backup of the system to disk and made a recovery disk just to be safe before restoring the system.
Hopefully this is helpfull to someone. -
Trying to uninstall itunes 11.0.4 in order to update to the most recent itunes. I get an error message that say..."This installation package could not be opened. Contact the application vender to verify that this is a valid windows installer package.
Hello JAH1961,
I recommend following the steps in the article below when getting an error message trying to install iTunes:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thank you for using Apple Support Communities.
Best,
Sheila M. -
While trying to download Itunes on my lenovo laptop it tells me in an error box the following : " this installation package could not be opened verify that it exsist or contact the vendor for more info" what did i do?
Perhaps the answer provided for this problem in Microsoft's forums will help.
Good luck. -
mI am trying to download iTunes to my Sony PC, but I keep getting the following error after initial download attempt:
"This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer Package."
I have Windows 7 Home Premium, Service Pack 1.
Any help is greatly appreciated.Hi gump68,
Thanks for visiting Apple Support Communities.
You may find the steps in this article helpful if iTunes is not installing on your PC:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
All the best,
Jeremy -
Everytime I try to download iTunes I get this error message saying, "This Installation package could not be opened. Verify that the package exists and that you can access it.or contact the vendor to verify that this is a valid windows Installer package.
I had this same issue occur today during update, searched and finally tracked to problem with windows registry. Used online version of windows registry tool "Fix It" (can also download portable version for offline check. I selected Apple updater utility from list to fix and it did it's thing. Returned to my downloaded 10 iTunes adn isntalled perfectly fine.
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Good luck. Worked for me back up and running. -
please help!!. I cannot download the itunes 7.4.2 (?) i get the error
"this installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid windows installer package."
I am so frustrated. I tried everything and cannot download the new itunes. I got the new nano video and can't even use it!no, I never have resolved it. I spent 1 1/2 hrs on the phone with apple and couldn't figure it out. they finally said it must be something with my windows installer - but I have no problem downloading/installing any other programs.
go figure. -
TS3212 Installation package could not be opened. error message. Windows 7 64 bit
iTunes failed to run after using it successfully for over a year on this laptop running Windows 7 64 bit. Numerous attempts to download after uninstalling iTunes results in the error message below. Unable to install Safari as well, same error message.
Receiving the following message:
"This installation package could not be opened. Verify that the package exists and that you have access to it, or contact the application vendor to verify that this is a valid Windows Installer Package."Nope, that's not it. I've got the same issue, or close to it. The update downloads, a message box opens stating that the file has an invalid signature, and the installer file is deleted. 10.6.3 has attempted to update numerous times, all with the same result. Update is up-to-date, downloading the file always produces the same result and every so often iTunes update comes up to repeat this process. With the volume of posts regarding this issue, why is it that the assumption is always to 'reinstall (repair) the software.' Why doesn't anyone take a look at whether something's broken with the upgrade? Too much trouble? You should try attempting to repair installs once a week or so, now _that's_ a hassle.
-
whem installing itunes on my mums new computer which is windows 7 i get this message everytime "this installation package could not be opened. Verifiy that the package exists and that you can access it, or contact the application vendor to verify that this is a valid windows installer package"
Let's check your Windows system.
1. Have you done all the important windows updates and service Packs on your system. If not do it now. START button, type in Windows Update and ENTER. Select 'CHECK FOR UPDATES'
2. Let's check your Windows system files for possible file corruption
SCAN and repair possible Windows system file corruption:
Go to command prompt (START/ALL PROGRAMS/ACCESSORIES right mouse click "command prompt" and choose "Run as Administrator"
type in
sfc /scannow
let Windows fix any system files that need to be repaired.
Restart the computer if it did actually repair any files.
3. Check your system for possible Malware. But you have to do it in WIndows Safe Mode.
Start your computer in "Safe mode with networking", go to this link download a free version of Malwarebyte.
http://www.malwarebytes.org/products/malwarebytes_free
Install and perform update immediately, then do a full SCAN. Remove malware if it indeed finds any. Restart computer to regular windows to let Malwarebyte complete the removal.
To start your computer in safe mode
Press and hold the F8 key as your computer starts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you'll need to try again by waiting until the Windows logon prompt appears, and then shutting down and restarting your computer.
On the Advanced Boot Options screen, use the arrow keys to highlight the "safe mode with networking" option, and then press Enter. Log on to your computer with a user account that has administrator rights.
When your computer is in safe mode, you'll see the words Safe Mode in the corners of your screen. To exit safe mode, restart your computer and let Windows start normally. -
I have had to take my pc back to factory settins, so lost my itunes, tried to install again getting message saying
the installation package could not be opened verify the package exists and that you can access it or contact the vendor to verify that this is a valid windows package,Hi
Try the following:
Uninstall iTunes and Quicktime
Reboot
in the task tray right click the quicktime icon and click exit.
navigate to the folder in program files and remove the quicktime directory and all its files.
Reboot.
Now try install iTunes and quicktime and it should work
Hope this helps. Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. -
Each time I try to install itunes I get a windows installer message telling me that the installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid windows installer package.....
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer? -
I have a new Dell computer running windows 7 and am unable to download itunes. The message I recieve after trying to run the download is: This installation package could not be opened. Verify that the package exists and that you can access it. Any ideas?
Hello tcampbell1549,
Thank you for using Apple Support Communities.
For more information, take a look at:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Have a nice day,
Mario
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