ITunes installation on a PC

I tried to reinstall iTunes on my PC and get an error message that I'm missing a file MSVCR80.dll

Try the following user tip:
Troubleshooting issues with iTunes for Windows updates

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Problems with iTunes installation

Hello,
I am having problems with installing iTunes 10.4. I am running an Acer Aspire M1640 running Windows Vista (32) v 6.0.6002 SP2 and updated.
When trying to update my old version of iTunes I got the following error
"Bonjour: The feature that you are trying to use is on a network resource that is unavailable. Click OK or enter an alternate pathway to a folder containing the installation package 'Bonjour msi' in the box below."
When I tried OK I got a repeat of the error and when I tried "Browse" this produced an unintelligble list of files.
I then went to the Apple iTunes installation problems and followed the instructions there.
Firstly I managed to delete the majority of the files in the Tenp folder and then uninstalled the old iTunes and made sure that Windows was updated.
I tried downloading a new version of iTunes from the Apple download site but on attempting to install it I ended up with the same error.
Can anybody out there offer any help with this as I am currently without my iTunes

Hi again,
I have just posted an answer to my problem on a "more like this" discussion that I found on Apple Support Communities. So far I have managed to install iTunes and QuickTime in the way b noir suggests on this post.
It is early days but so far so good.
Uninstalling iTunes/Quicktime "The feature you are trying to use is on..."

ITunes installer installs wrong folder.

Installer installs iTunes.msi in folder IXP729.TMP in Local Settings/Temp on XP SP3 English, then complains it can't find Local Settings/IXP694.TMP/iTunes.msi, which doesn't exist. I navigate to iTunes.msi in the folder it just created, IXP729.TMP but it comes up with some sort of error, then when the installer cancels it deletes that folder. I tried copying the folder while it did exist, then running iTunes.msi directly from it, but it still stops with the same error, that it can't find the non-existant folder. This is a continuing problem--I tried updating to the previous version a couple of months ago and the same thing happened. Plus, the installer and errors are in Japanese, although my OS is English and I selected to install the program in English in a stage of installation before the problem.
Any suggestions?

Thanks, turingtest2. That didn't work, but it helped. You made me realize I had the problem backwards--the new installer wasn't looking for something it had just created and misplaced, it was looking for the previous installer, which had been deleted (if the error message had been in English I'd have been able to read it). MS Program Install and Uninstall Utility also didn't work--gave the exact same error message, that it couldn't find the previous iTunes.msi installer, so it couldn't uninstall the previous version. Once I knew the problem, I found the solution online--Microsoft's old Windows Installer CleanUp Utility, which they discontinued but is still available at Major Geeks. Used that to uninstall the old (along with all the obvious ancillary files, plus bonjour and quicktime), deleted the program folders from Program Files, rebooted, then the iTunes installer worked (oddly, it even kept my old settings and playlists somehow).
If anyone at Apple is reading this, PLEASE give us the option to choose the language of the installer we download. I went to the English apple.com site and entered my country as USA, but because I'm in Japan at the moment the installer was in Japanese.

ITunes installation error: does not have program associated with it for performing this action

Repeated tries to install iTunes continues to fail. Installing on Acer laptop using Windows 7.
Error: does not have program associated with it for performing this action
We have done the following: open Default programs, clicked associate a file type, clicked on change program button and selected a program to open with and clicked OK/enter.
The installation continues. we get to the finish window; click finish.
Next error: iTunes has been installed incorrectly.
So, what do we do to get iTunes working?
Thank you.

Hi normeagle,
Welcome to Apple Support Communities.
You may find this article helpful for troubleshooting your iTunes installation:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Best,
Jeremy

This ipod cannot be used because the required software is not installed. Run the Itunes installer to remove Itunes, then install the 64-bit version of Itunes.

I'm not sure if the error message is related but smart friend was using my computer started deleting Quicktime & Safari and told me that they shouldn't be on my computer as they are not windows product & I can't use them on my laptop. With trepidation but acknowledging I don't know any of the stuff they were talking about, I allowed them to raid my laptop thinking it could be for the best. Now I'm not sure if it is related or not but depsite me having the most recent Itunes updates on both my Ipod 4TH GT, I am getting the following message everytime I connect my Ipod to the computer...and the timing would be about right too:
this ipod cannot be used because the required software is not installed. Run the Itunes installer to remove Itunes, then install the 64-bit version of Itunes.
If it helps I am running the 10.7.0.21 on the Sony Vaio & remember checking last week I do have the latest update on the Ipod but it is a different version from the Itunes on the laptop (which may be normal, I wouldn't know) but as I am away from home & Wifi I can't tell u the version on that though.
My problem is I cannot find an apple installer on the laptop to uninstall & I have searched Apple & Google for help and have seen others posts with the same issue but alot of the answers unfortunately I can't follow. I would greatly appreciate it if you can you answer any of these questions for me?
*Will add & remove totally uninstall Itunes so that I can reinstall?
*Will I lose my apps, music & data?
*If the apps, music & data is recoverable, how do I do that?
Sadly I can't find the installer & would love to add my new Mumford & Sons cd to my Ipod collection but don't know how to fix this. I love my Ipod & google but I have spent hours tryign updates, downloads, searches & feedback to Apple. A few months ago I had an Itunes billing problem & there was a webpage where you could email an apple support worker & rhe replied to my credit card problem within a day or 2 but I can't find that help for this problem..I couldn't express my graditude enough if you could help me with this, but thank you.

dorygirl2009 wrote:
I'm not sure if the error message is related but smart friend was using my computer started deleting Quicktime & Safari and told me that they shouldn't be on my computer as they are not windows product & I can't use them on my laptop.
This "smart friend" really sounds like a collosal moron.
Follow the instructions here: http://support.apple.com/kb/HT1925 to remove and reinstall all Apple products on your computer.
Once you get everything working, the next time your "smart friend" wants to touch your computer, tell them firmly NOT A CHANCE IN ****!
None of your data (media, podcasts, apps) will be affected by removing and reinstalling iTunes.

This iphone can not be used because the required software is not installed. Run the itunes installer to remove itunes, then install the 64bit version of itunes

This iphone can not be used because the required software is not installed. Run the itunes installer to remove itunes, then install the 64bit version of itunes
I keep getting the above error everytime I plug in my iphone.
I am not daft, I do have the 64bit version of iTunes installed already. When I installed itunes 10.5 and more recently 10.5.1 I got an error message that rolls back a section of the installation (The updater I think) before finishing off installing iTunes.
After the installation iTunes will work normally apart from when I try to connect a device. At which point I get the title error message and I can not sync my phone.
It's probably down to Itunes not installing properly however no matter what I try I can not sort the problem out. I've tried uninstalling all apple programmes followed by a registry clean, then reinstall. I've tried the same again but in a specific order. I've tried repairing iTunes, repairing the updater etc etc. Nothing seems to work. I'm out of ideas.
Has anybody had this problem? Please can somebody tell me how to fix it!
Getting an iPad this Christmas and if I can't sync that up to my PC I may just have to go over to ANDROID!!!

Is there a way to install this on its own?
Yeah, let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunes64Setup.exe installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunes64Setup.exe, and select "Extract to iTunes64Setup". WinRAR will expand the contents of the file into a folder called "iTunes64Setup".
Go into the folder and doubleclick the AppleMobileDeviceSupport64.msi to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport64.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, does an iTunes install go through properly now?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.)

How do I move my iPhone to a new iTunes installation?

Hi folks,
I have a new Windows 7 computer and want to sync my iPhone with it, but iTunes says it's going to delete all of my data. My old computer that I used to sync with is gone; the drive has been reformatted.
I don't care about the music on the phone; I have all of that on my server. However, I'm worried sick about my apps and the data stored within them!! I have years worth of life data, journals, etc, in apps on this phone. How do I tell iTunes, "This is my new computer now; back up and sync here from now on?"
Here's what I've done so far:
1. I authorized the new iTunes installation with my iTunes account.
2. I right-clicked on the phone within iTunes and selected "Transfer Purchases." It appeared to work, said it was copying all of my apps. But when I go to the Apps tab and click "Sync Apps", it tells me it's going to replace all of the apps on my phone with the apps in iTunes. However, I only see two (out of dozens) of my apps there! Did "Transfer Purchases" not do what I expected it to? How can I fix this?
Thank you!

It has always been very basic to always maintain a backup copy of your computer for just such an occasion.
Use your backup copy to put everything back.
The iphone will sync pics and itunes content with one and only one computer at a time. If you sync to another, it will indeed erase the current content and replace with content from the new computer.
Also if you sync contacts/calendars to a blank computer, they will be erased as well. Another reason a backup is critical.
If you have failed to maintain a backup ( not good)then, transfer purchases will transfer itunes purchases. Make sure you have authorized the computer for your itunes account(s).
About iTunes Store authorization and deauthorization
Backup your iphone:
Backing up, updating, and restoring iPad, iPod touch, and iPhone software
Enter one unique contact and calendar entry on the new computer. When you first sync you should get the option to merge the data.
Than make a backup copy of your computer and always maintain it.

I want 2 separate itunes installations - how to do it?

I want to have a 2nd complete itunes with all my music on an external drive as backup or to take to another computer but when I try to run itunes setup on the external drive it just wants to repair or replace the itunes on my boot drive - how do I make it make me a 2nd itunes on the external drive. I REALLY do not want to mess up the original itunes as there is too much music in to get it all organized again.
JOhn

You cannot install two iTunes programs as you describe. Very few programs nowadays allow one to perform what you want.
There is another way to get what you want. It may be a bit involved to set up, but will work. Managing the syncing between the two 'Libraries' will take some diligence on your part.
Here's what I would do. With a complete and functioning iTunes Library, music files and metadata:
- Close iTunes
- Make a copy of both the Library database file located in the 'My Music\iTunes' folder
- Store the files in a safe folder
- Attach the ExHD to the PC making sure it is a drive letter well down the alphabet ('M', 'N' or 'O') - formally change this if not
- Open iTunes
- Perform a 'move' of your Library to the ExHD as described in this post: http://discussions.apple.com/click.jspa?searchID=-1&messageID=1836529
- Do not delete the original music files on the Root Drive
- Close iTunes
- Make a copy of both the Library database file located in the 'My Music\iTunes' folder - label them so you know they are from the ExHD
- Store the ExHD Library files on the ExHD
- Swap the original Library files with the current ones
- Open iTunes - your original Root Drive Library will be back
What you have just done is to store the music files and Library database files on the ExHD. You can attach the ExHD to any other PC with iTunes installed (Keep a copy of the iTunes Installer files on the ExHD so you can install it easily).
As long as the ExHD is attached to any PC as the same drive as you did initially, you can copy those Library files to the iTunes folder, open iTunes and have a replica of your music, Playlists and metadata.
Of course, changes made to the main iTunes music file will not be reflected in the ExHD file unless you sync the changed music files and the Library databases. It’s a bit more involved, but as a start -- there it is.

Which is better? 2 iTunes installs wl one logon -or- One iTunes install with configured sync parameters?

First, I'm on Windows Vista ... not a mac ... and I do not own MobleMe ... my wife and I are already users of iTunes ... so we're talking about going from where we are now to where we want to be - which will involve changes. Thanks in advance for sharing ...
Currently, my wife and I have separate Windows Logons (on the exact same desktop machine) ... and we each have our own respective iTunes software installed on our separate desktops. She syncs her iTunes with her iPhone, and I sync my iTunes with my iPad and iPhone.
I'm interesting in merging our separate iTunes accounts into one for the purpose of not having to purchase duplicate apps that we each will be wanting in the future. (She doesn't know it yet, but she's going to get her own iPad for a surprise present.)
Looks like we are going to repurchase all her paid apps and place those into my account ... (she has fewer paid apps than I have, and that seems to be the least expensive way to start off.)
So... Here's my question:
Is it better to have her sign off permantly from her installed iTunes Account, and sign back on as "me" ... then download all the apps I have already bought that she wants? ( I.e. have two separate iTunes installations - both using the same login ID and password ... but personally configured to our liking).
... OR ...
Is it better to delete her installation of her iTunes Account and just start using mine ... again configured to her liking by checking which apps should install her her devices and which should be installed to my devices?
=============
Right now, she has her own music and I have mine ...
I'm open to any suggestions about PROs and CONs of each method ...
Thanks for sharing

I've done some more reading around and found posts talking about disconnect issues and that some of them were able to fix their issues with a newer router.
I started thinking about my setup... I have a fairly old Linksys WRT54G-L v1 router and the latest firmware is 4.3.0.12. I had previously been running 4.3.0.5 and last night before more tests I upgraded my router.
After upgrading the router I restored and re-upgraded Apple TV. Connected to iTunes and synced a movie. The streaming worked even if I rebooted Apple TV. I could close iTunes on the computer and restart it and the Library title would go gray and then turn back to white when iTunes comes back up.
Sounds like its working ...
However, when I restarted the computer... relaunched iTunes... the library title / link stays grayed out and no streaming...
SO after reading those posts about the potential for routers to be incompatible it got me thinking about how old mine is, 5 or 6 years old I think... and now I'm thinking about a Time Capsule or AirPort Extreme...
But before I do that, I'm going to update my Windows computer that hosts iTunes to XP SP3 and see what comes out of it. I have been putting that off long enough (actually thought I had already done it but I guess it just slipped me).
After that I will see how everything is behaving.
IF anyone has XP SP3 and still has this issue I'd be interested to know what kind of router you are using.

Single iTunes Installation with Multiple iPods?

I have 2 daughters with iPods and one computer. Is it possible to sync 2 different iPods with a single iTunes installation?

Actually now that I think about it, I believe it is viable. Check out this article i found on google. http://ipod.about.com/od/introductiontotheipod/ht/mult_ipods.htm
If that doesn't completely help, just type in a google search "can two ipods work with one computer". There's plenty of helpful articles. So, scratch my last post. Sorry!
Message was edited by: MetalGuitar42

During iTunes installation "Registering iTunes automation server"... I am getting following error messag from "Microsoft visual C runtime Library"... Runtime Error! Program: C:\program files (x86)\iTunes\iTunes.exe

During iTunes installation, when it comes to installation phase "Registering iTunes automation server"... I am getting following error message:
"Microsoft visual C++ runtime Library"...
"Runtime Error! Program: C:\program files (x86)\iTunes\iTunes.exe"
"R6034
An application has made an attempt to load the C runtime library incorrectly. Please contact the application's support team for more information."
My system is Windows 7 Enterprise - Service Pack1

Check the user tip below.
https://discussions.apple.com/docs/DOC-6562

Itunes installer stopped working.... "APPCRASH" ...Windows 7

I recently changed to Windows 7 from Vista...Could someone please help me as I am unable to install itunes now ?
Itune installer has stopped working
Problem signature:
Problem Event Name:    APPCRASH
Application Name:    iTunesSetup.exe
Application Version:    10.5.1.42
Application Timestamp:    4ebfa332
Fault Module Name:    modemInst.dll
Fault Module Version:    0.0.0.0
Fault Module Timestamp:    49c4ba1b
Exception Code:    c0000005
Exception Offset:    000013dd
OS Version:    6.1.7600.2.0.0.256.48
Locale ID:    16393
Additional Information 1:    0a9e
Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
Additional Information 3:    0a9e
Additional Information 4:    0a9e372d3b4ad19135b953a78882e789

Try to uninstall & reinstall iTunes.
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7.
BEFORE YOU DO..... see if this link below is any help.
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues.

I plug in my iPhone and this message showed. "This iPhone cannot be used because the required software is not installed. Run the iTunes installer to remove iTunes, then install the 64-bit version of iTunes." I did this but still not working. Please advise

I have a problem with connecting my iPhone to iTunes. I uninstalled one of the computer program and restart my laptop. After restart my laptop and a message said that iTunes might not working because one of the component is missing and request to reinstall the iTunes. Hence I remove iTunes from my laptop and I reinstall iTunes to my laptop but still not working.
Before this the iTunes will automatically launch when I plug in my iPhone. But after I reinstall iTunes, it's not working. When I try to plug in my iPhone after iTunes launched and message "This iPhone cannot be used because the required software is not installed. Run the iTunes installer to remove iTunes, then install the 64-bit version of iTunes." popped out. I did this twice but it's not working as well.
Please advise what should I do to fix this.

First make sue you are installing the 64 bit version of iTunes.
Second make sure it is iTunes 10.7 or later.
I would download a fresh copy of the 64 bit version of iTunes 11. After installation reboot your computer.
Before connecting your phone reset your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider should one appear until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.

Apple Mobile Device Service (AMDS) won't install with iTunes,either V10.7 or V11. The service can't be started b/c the software is not there. Windows 7 with latest service pack. V11 iTunes installs

Apple Mobile Device Service (AMDS) won't install with iTunes,either V10.7 or V11. The service can't be started b/c the software is not there. Windows 7 with latest service pack. V11 iTunes installs fine, iPod found, no iPhone 5 b/c no AMDS. Error "insufficient premissions to install AMDS" Tried numerous uninstall / reinstall combinations, installed iTunes as administrator, etc. Somethings not right. What the Heck ?

See the following article for dealing with Apple Mobile Device Services: http://support.apple.com/kb/TS1567
Downloading and installing iTunes will not fix this problem. If the other troubleshooting steps do not work, go to the Control Panel and uninstall iTunes, Apple Mobile Device Services, Quicktime and any other Apple program that might be present. Reboot your computer, then download and install the latest version of iTunes.

After download itunes installation began in windowx xp near the end of the installation the message says: it was not possible to write the value to the key Software / Classes / .mpg / OpenWithList / iTunes / .exe. Already reinstalled 3 times and always sa

After download itunes installation began in windowx xp near the end of the installation the message says: it was not possible to write the value to the key Software / Classes / .mpg / OpenWithList / iTunes / .exe.
Already reinstalled 3 times and always says the same message.
thank you

Only two had virus on windows XP this week and wiped them with Avast. The itunes asked me to install the update, and so I did. but it always gives me that message.

This iPad cannot be used because the required software is not installed. Run the iTunes installer to remove iTunes then install the 64-bit version of iTunes

I have seen others post this same question but the answers provided does not resolve my problem. My iPad Air is running iOS 7.1.2. I have been using this same computer for three years. It has Windows 7 home premium, service pack 1, 64-bit Operating System, Intel 3.4GHZ computer and 16.0 GB . I used this same computer with my iPad2 for several years. I purchased an iPad Air a year ago. I never had a problem with either iPad using iTunes. About a week ago, my computer would no longer recognize the iPad Air. I thought it must be a driver problem or iTunes somehow became corrupted. I uninstalled all of the Apple products except for iCloud and deleted any Apple software left in my Program Files and Program Files (x86). I then downloaded from Apple, iTunes64Setup.exe which is a 110,833 KB program. I installed the program without a problem. It installed Bonjour, Apple Software Update, Apple Application Support and iTunes. These programs I had previously uninstalled. I then brought up iTunes. I now plugged in my iPad Air and a popup message appeared "This iPad cannot be used because the required software is not installed. Run the iTunes installer to remove iTunes then install the 64-bit version of iTunes". OK, I did as instructed. I used the iTunes installer to remove iTunes then ran iTunes64Setup.exe. I brought up iTunes and got the same message. "This iPad cannot be used because the required software is nt installed. Run the iTunes installer to remove iTunes then install the 64-bit version of iTunes" In general, I have found the Apple software to be robust and reliable. This situation however is very disappointing. I am hoping that someone has an answer that I can use to resolve my problem.

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if one component, such as Apple Mobile Device Support, won't install normally.
In your case I suggest you start with a clean download of the setup file using the direct link. If reinstalling AMDS alone doesn't work try tearing everything down again.
tt2

ITunes installation on a PC

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