Itunes installation quits immediately

i had an older version of itunes and i couldnt install the new version
i downloaded the new version from apple.com (v 7.7)
i open the installer and click through. but after i agree to its license and click next, the installation immedately quits and jumps to the page that says "the installer encountered errors before itunes could be configured". i tried uninstalling everything like the help forum says but to no avail!
please help me!

Peter hello,
1st things to check are permissions and the file structure on your hard disk...
Shut down and restart holding down command and 's' keys
At the prompt type (or cut and paste) (don'r forget the space)
/sbin/fsck -fy
hit return
when all checks are done type
reboot
hit return.
Check the pemissions are set correct on the Apple installed software...
use 'Disk Utility' from Applications > Utilities > select HD... select 1st aid. repair permissions... if repairs are needed run again until none are repaired... do not worry about messages 'we are using special permissions etc... they are OK Quit when finished.
Use BatChmod to set correct permissions on your home ~ Music folder
This compact GUI will perform the same tasks as a 'terminal command line'
drag the complete Music folder with libraries and iTunes Music folder inside to the BatChmod Icon and drop....
check path is correct.... tick if not already.... Owner=R W X, Group=R, Others=R,
then tick 'Apply ownership and privileges' tick 'Unlock" ... click Apply...
provide password... all done very quick...
let's know how it goes now Peter .... TP
iMac 800MHz PowerPC G4 17 Flat Screen Mac OS X (10.4.3)

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please tell me your solution so i can use my itunes again.
sorry, i'm not sure exactly what toonz's easy solution is. but here are some harder-to-implement suggestions that seem to have been having success with the "vanishing installation" (or "the lady vanishes"):
b noir, "ITunes install issues (registry settings not installed)" #1, 10:16pm Sep 19, 2005 CDT
keep us posted.
love, b

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katkeys12 wrote:
I also unistalled the itunesbabd quicktime and now I can't get it to download. It keeps sticking. I am concerned that my library is gone. I have no way of backing my files, laptop.
I was finally able to make it work. I did the following steps:
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2. Delete itunes folder if its still there.
3. open MSCONFIG->General->check off 'Load Startup Items'->click 'ok'
4. Reboot
5. Install iTunes
6. You can turn on Load Startup Items after iTunes installs.
Hope this help. Thanks for all the help. It sure was annoying!!!!

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I recently changed to Windows 7 from Vista...Could someone please help me as I am unable to install itunes now ?
Itune installer has stopped working
Problem signature:
Problem Event Name:    APPCRASH
Application Name:    iTunesSetup.exe
Application Version:    10.5.1.42
Application Timestamp:    4ebfa332
Fault Module Name:    modemInst.dll
Fault Module Version:    0.0.0.0
Fault Module Timestamp:    49c4ba1b
Exception Code:    c0000005
Exception Offset:    000013dd
OS Version:    6.1.7600.2.0.0.256.48
Locale ID:    16393
Additional Information 1:    0a9e
Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
Additional Information 3:    0a9e
Additional Information 4:    0a9e372d3b4ad19135b953a78882e789

Try to uninstall & reinstall iTunes.
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7.
BEFORE YOU DO..... see if this link below is any help.
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues.

ITunes unexpectedly quit message comes up every time since the last update! Please help can anyone explain?

After updating the latest on my MacBook OS X Version 10.6.8 I started experiencing several issues.
iTunes will not open and continues to leave an error message on the screen. This is happening repeatedly for about 2 days. The error message looks like this
Process:         iTunes [320]
Path:            /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier:      com.apple.iTunes
Version:         10.6 (10.6)
Build Info:      iTunes-10604001~1
Code Type:       X86 (Native)
Parent Process: launchd [85]
Date/Time:       2012-03-13 17:44:55.357 -0400
OS Version:      Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report:          73264 sec
Crashes Since Last Report:           121
Per-App Crashes Since Last Report:   32
Anonymous UUID:                      7294E1AD-BFAD-4062-B651-F450B00E27C2
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_PROTECTION_FAILURE at 0x00000000bf7fffdc
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread\
Has anyone else had the same or similar issues? I also experienced problems with Safari, loading certain web pages. Please help!!

Hi there navicin79,
You may find the troubleshooting steps in the articles below helpful. The first thing I would try is reinstalling iTunes as outlined in the first article.
Troubleshooting iTunes installation on Mac OS X
http://support.apple.com/kb/ht2311
OS X Mavericks: If an app freezes or quits unexpectedly
http://support.apple.com/kb/PH13975
-Griff W.

ITunes will quit unexpectedly

I had a late 2008 13 inch macbook pro and just upgraded to the 15 inch intel i5. I used the migration assistant to move all of my settings over. When I open iTunes none of my music is visible at the bottom it reads how many movies I have the length and size as if I were on the movie tab. I have tried to uninstall and reinstall iTunes, then tried to import the library again. Now iTunes will not even open. It gives the following error.
Process: iTunes [620]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 9.2.1 (9.2.1)
Build Info: iTunes-9210501~4
Code Type: X86 (Native)
Parent Process: launchd [87]
Date/Time: 2010-08-06 14:37:00.363 -1000
OS Version: Mac OS X 10.6.3 (10D2063a)
Report Version: 6
Interval Since Last Report: 9230 sec
Crashes Since Last Report: 30
Per-App Interval Since Last Report: 5032 sec
Per-App Crashes Since Last Report: 30
Anonymous UUID: 513063AB-4178-4E06-8885-75980D7F8802
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x0000000000000de2
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.iTunes 0x000a2745 0x1000 + 661317
1 com.apple.HIToolbox 0x92e27109 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1567
2 com.apple.HIToolbox 0x92e263d0 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
3 com.apple.HIToolbox 0x92e2622f SendEventToEventTargetWithOptions + 58
4 com.apple.HIToolbox 0x92e4c222 HIView::SendVisibilityChanged() + 146
5 com.apple.HIToolbox 0x92e4c27c HIView::AncestorBecomingVisible() + 60
6 com.apple.HIToolbox 0x92e4c2b3 HIView::AncestorBecomingVisible() + 115
7 com.apple.HIToolbox 0x92e3da2e HIView::Show(unsigned char) + 150
8 com.apple.HIToolbox 0x92e4c0c7 WindowData::PrepareForVisibility() + 93
9 com.apple.HIToolbox 0x92e4b6b6 _ShowHideWindows + 291
10 com.apple.HIToolbox 0x92eae3a1 ShowWindow + 79
11 com.apple.iTunes 0x000e8113 0x1000 + 946451
12 com.apple.iTunes 0x000a14a0 0x1000 + 656544
13 com.apple.iTunes 0x000a0138 0x1000 + 651576
14 com.apple.iTunes 0x000a00c3 0x1000 + 651459
15 com.apple.iTunes 0x001b877a 0x1000 + 1800058
16 com.apple.iTunes 0x0000c8de 0x1000 + 47326
17 com.apple.iTunes 0x0000c76c 0x1000 + 46956
18 com.apple.iTunes 0x00004a6d 0x1000 + 14957
19 com.apple.iTunes 0x000036fb 0x1000 + 9979
20 com.apple.iTunes 0x00003629 0x1000 + 9769
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x933dfb42 kevent + 10
1 libSystem.B.dylib 0x933e025c dispatch_mgrinvoke + 215
2 libSystem.B.dylib 0x933df719 dispatch_queueinvoke + 163
3 libSystem.B.dylib 0x933df4be dispatch_workerthread2 + 240
4 libSystem.B.dylib 0x933def41 pthreadwqthread + 390
5 libSystem.B.dylib 0x933ded86 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x933debd2 _workqkernreturn + 10
1 libSystem.B.dylib 0x933df168 pthreadwqthread + 941
2 libSystem.B.dylib 0x933ded86 start_wqthread + 30
Thread 3:
0 libSystem.B.dylib 0x933b92fa machmsgtrap + 10
1 libSystem.B.dylib 0x933b9a67 mach_msg + 68
2 com.apple.CoreFoundation 0x963ec00f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x963eb0f4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x963f1034 CFRunLoopRun + 84
5 com.apple.iTunes 0x00360870 0x1000 + 3537008
6 libSystem.B.dylib 0x933e6a19 pthreadstart + 345
7 libSystem.B.dylib 0x933e689e thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x933b92fa machmsgtrap + 10
1 libSystem.B.dylib 0x933b9a67 mach_msg + 68
2 com.apple.CoreFoundation 0x963ec00f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x963eb0f4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x963f1034 CFRunLoopRun + 84
5 com.apple.DesktopServices 0x93ccee1f TSystemNotificationTask::SystemNotificationTaskProc(void*) + 643
6 ...ple.CoreServices.CarbonCore 0x9371aeb6 PrivateMPEntryPoint + 68
7 libSystem.B.dylib 0x933e6a19 pthreadstart + 345
8 libSystem.B.dylib 0x933e689e thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x933debd2 _workqkernreturn + 10
1 libSystem.B.dylib 0x933df168 pthreadwqthread + 941
2 libSystem.B.dylib 0x933ded86 start_wqthread + 30
Thread 6:
0 libSystem.B.dylib 0x933debd2 _workqkernreturn + 10
1 libSystem.B.dylib 0x933df168 pthreadwqthread + 941
2 libSystem.B.dylib 0x933ded86 start_wqthread + 30
Thread 7:
0 libSystem.B.dylib 0x933d8286 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x9642b82d __CFSocketManager + 1085
2 libSystem.B.dylib 0x933e6a19 pthreadstart + 345
3 libSystem.B.dylib 0x933e689e thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x933e7262 _semwaitsignal + 10
1 libSystem.B.dylib 0x93412e44 nanosleep$UNIX2003 + 188
2 libSystem.B.dylib 0x93412d82 usleep$UNIX2003 + 61
3 com.apple.AppKit 0x90b78859 -[NSUIHeartBeat _heartBeatThread:] + 2039
4 com.apple.Foundation 0x9653f8dc -[NSThread main] + 45
5 com.apple.Foundation 0x9653f88c _NSThread__main_ + 1499
6 libSystem.B.dylib 0x933e6a19 pthreadstart + 345
7 libSystem.B.dylib 0x933e689e thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x933b9342 semaphorewait_signaltrap + 10
1 libSystem.B.dylib 0x933e6eb8 pthread_condwait + 1089
2 libSystem.B.dylib 0x9342f42f pthreadcondwait + 48
3 com.apple.iTunes 0x0000b9c1 0x1000 + 43457
4 com.apple.iTunes 0x0001cae5 0x1000 + 113381
5 libSystem.B.dylib 0x933e6a19 pthreadstart + 345
6 libSystem.B.dylib 0x933e689e thread_start + 34
Thread 10:
0 libSystem.B.dylib 0x933b92fa machmsgtrap + 10
1 libSystem.B.dylib 0x933b9a67 mach_msg + 68
2 com.apple.iTunes 0x0011537b 0x1000 + 1131387
3 com.apple.iTunes 0x005b75c8 0x1000 + 5989832
4 com.apple.iTunes 0x005b7742 0x1000 + 5990210
5 com.apple.iTunes 0x00119aa3 0x1000 + 1149603
6 com.apple.iTunes 0x00149835 0x1000 + 1345589
7 com.apple.iTunes 0x002dee27 0x1000 + 3005991
8 com.apple.iTunes 0x005b7090 0x1000 + 5988496
9 libSystem.B.dylib 0x933e6a19 pthreadstart + 345
10 libSystem.B.dylib 0x933e689e thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000dde ebx: 0xbfffc868 ecx: 0x00000001 edx: 0x00000000
edi: 0xffffd96e esi: 0x02168a08 ebp: 0xbfffc888 esp: 0xbfffc850
ss: 0x0000001f efl: 0x00010246 eip: 0x000a2745 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000de2
Binary Images:
0x1000 - 0xc8efc3 com.apple.iTunes 9.2.1 (9.2.1) <BE631E2D-9B61-B478-E1AA-4F48253675D3> /Applications/iTunes.app/Contents/MacOS/iTunes
0xee5000 - 0xeedff7 com.apple.ipodsynchronization 3.0 (116) <B41B2240-34E9-4A5E-A210-F02D99E3C00E> /System/Library/PrivateFrameworks/iPodSync.framework/Versions/A/iPodSync
0xef5000 - 0xefaff7 com.apple.iPod 1.6 (17) <4CCD2720-D270-C0D2-1E14-1374779C2401> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0xf00000 - 0xf87fe7 com.apple.iTunes.iPodUpdater 9.2 (9.2) <E1F7F978-79CB-CF0E-681C-4B914732457A> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0xfd6000 - 0x1016ff7 com.apple.vmutils 4.2 (106) <7AAF9FDA-AC1E-09FD-889E-68FFB5F94BA8> /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x16e3000 - 0x1798fe7 libcrypto.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <2E52683A-7E8E-68D5-5AC6-09962C37CB98> /usr/lib/libcrypto.0.9.7.dylib
0x13000000 - 0x14121fef com.apple.CoreFP 1.8.23 (1.8) <DE13B6FE-EB73-475C-7F7C-3DC57B7B6CEC> /System/Library/PrivateFrameworks/CoreFP.framework/CoreFP
0x1476e000 - 0x14771fef com.apple.LiveType.component 2.1.3 (2.1.3) /Library/QuickTime/LiveType.component/Contents/MacOS/LiveType
0x14776000 - 0x147dbfde com.apple.LiveType.framework 2.1.3 (2.1.3) /System/Library/PrivateFrameworks/LiveType.framework/Versions/A/LiveType
0x1a018000 - 0x1a397fe3 com.apple.RawCamera.bundle 3.0.3 (529) <68958A8F-F1AC-A73C-3172-BC17F18EC5FC> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x1a42e000 - 0x1a4a1fff com.apple.iLifeMediaBrowser 2.1.5 (368) <30261504-7533-5424-DD15-32739DED6FB0> /System/Library/PrivateFrameworks/iLifeMediaBrowser.framework/Versions/A/iLifeM ediaBrowser
0x1acd5000 - 0x1acd6ff7 com.apple.textencoding.unicode 2.3 (2.3) <78A61FD5-70EE-19EA-48D4-3481C640B70D> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x1acdf000 - 0x1ace3ff3 com.apple.audio.AudioIPCPlugIn 1.1.2 (1.1.2) <62FB7131-7CCC-A773-8D45-DF7B95B45DA1> /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugI n.bundle/Contents/MacOS/AudioIPCPlugIn
0x1ace8000 - 0x1aceeffb com.apple.audio.AppleHDAHALPlugIn 1.8.4 (1.8.4fc2) <52A6B7E8-024C-18CA-99F8-849260D79C97> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x1acf6000 - 0x1ad59feb com.apple.mobiledevice 392.8 (392.8) <F6DE13AA-4BBD-0492-18BF-F411EACE9596> /System/Library/PrivateFrameworks/MobileDevice.framework/MobileDevice
0x1ad86000 - 0x1adacfff libssl.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <73B10885-F9AF-5B9D-A91C-D96869959EA5> /usr/lib/libssl.0.9.7.dylib
0x1adbb000 - 0x1adc0ff7 com.apple.QuartzComposer.iTunesPlugIn 1.2 (16) <8511A037-AFDE-5D1A-67DA-1B4837432D85> /Library/iTunes/iTunes Plug-ins/Quartz Composer Visualizer.bundle/Contents/MacOS/Quartz Composer Visualizer
0x1c8df000 - 0x1cafffeb com.apple.audio.codecs.Components 2.0.1 (2.0.1) <3B1071C3-1AB4-0F6A-2CFC-7A258A0C2C46> /System/Library/Components/AudioCodecs.component/Contents/MacOS/AudioCodecs
0x1d000000 - 0x1d0b0fe3 com.apple.QuickTimeImporters.component 7.6.6 (1742) <76B0E668-214A-AB71-AAB8-E39E7F227C9B> /System/Library/QuickTime/QuickTimeImporters.component/Contents/MacOS/QuickTime Importers
0x70000000 - 0x700caffb com.apple.audio.units.Components 1.6.1 (1.6.1) <0E7E5B62-94E2-F6D6-E35D-683D48CC3EDA> /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <6C9B2A0B-632C-A651-A9CF-719C5E7B936F> /usr/lib/dyld
0x90003000 - 0x90006ff7 libCGXType.A.dylib 543.33.0 (compatibility 64.0.0) <F18A7DFC-7FA9-FC63-785C-426AE122745C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x90007000 - 0x9020dfeb com.apple.AddressBook.framework 5.0.1 (868) <082B34B2-2FBF-3283-82AB-AA9F37F9188A> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x9020e000 - 0x9020eff7 com.apple.Cocoa 6.6 (???) <EA27B428-5904-B00B-397A-185588698BCC> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x9022f000 - 0x903ebff3 com.apple.ImageIO.framework 3.0.2 (3.0.1) <11AC358A-879A-9F68-C273-F0B974C083E2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x9045b000 - 0x904caff7 libvMisc.dylib 268.0.1 (compatibility 1.0.0) <5C3D7DA5-29EB-A745-E32B-26DBF547D532> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x904cb000 - 0x904f1fff com.apple.DictionaryServices 1.1.1 (1.1.1) <00C1B034-5AE7-996C-CDD3-5A21DA1DBAC9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x90529000 - 0x90754ff3 com.apple.QuartzComposer 4.1 (156.13) <564B8831-02AC-CD9D-D315-EF74CA6B807A> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x907d8000 - 0x907e2ffb com.apple.speech.recognition.framework 3.11.1 (3.11.1) <6E3481DF-645E-6095-0CD7-9BEBEC2ED9D1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x9086a000 - 0x908d8ff7 com.apple.QuickLookUIFramework 2.2 (327.4) <C98C26D1-C609-1CC0-9351-680129078C4C> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
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0x96adb000 - 0x96c1dfe3 com.apple.QTKit 7.6.6 (1729) <ECB11513-A6CF-0B41-EB0B-C54C38F02728> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
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0x970fd000 - 0x9713cff7 com.apple.ImageCaptureCore 1.0.1 (1.0.1) <A03C5D7E-54CD-D56D-E120-9B35EBC9D8F1> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x9713d000 - 0x9713dff7 liblangid.dylib ??? (???) <B99607FC-5646-32C8-2C16-AFB5EA9097C2> /usr/lib/liblangid.dylib
0x9719b000 - 0x971abff7 libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) <C8744EA3-0AB7-CD03-E639-C4F2B910BE5D> /usr/lib/libsasl2.2.dylib
0x97316000 - 0x97335ff7 com.apple.CoreVideo 1.6.1 (45.5) <2FB7F93F-39C8-6ACE-EDFD-C843965842CD> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x97336000 - 0x97387ff7 com.apple.HIServices 1.8.0 (???) <BE4D9BC1-B527-D416-F4EB-FFB66EDA5DBB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x97388000 - 0x973a9fe7 com.apple.opencl 12.1 (12.1) <C3E87DE8-8D11-41C3-6C76-6BD82C740BBD> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x973aa000 - 0x973aaff7 com.apple.quartzframework 1.5 (1.5) <CEB78F00-C5B2-3B3F-BF70-DD6D578719C0> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x973ab000 - 0x973e9ff7 com.apple.QuickLookFramework 2.2 (327.4) <098B29B3-9DDD-86DF-C950-0602CA5BC37A> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x973ea000 - 0x97422ff7 com.apple.LDAPFramework 2.0 (120.1) <C324E71E-17DE-A3E3-4EBC-99F4730FB99A> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x97423000 - 0x97454ff7 libGLImage.dylib ??? (???) <D8305C56-3C0F-FC15-6D2D-ABB291E30117> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x97455000 - 0x97489ff7 libssl.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <C185A2D5-508E-0337-86A0-DB124BE14D06> /usr/lib/libssl.0.9.8.dylib
0x9748a000 - 0x97495ff7 libCSync.A.dylib 543.33.0 (compatibility 64.0.0) <5A00AB61-1172-05E5-7B05-942D871B7B65> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x97496000 - 0x9749bff7 com.apple.OpenDirectory 10.6 (10.6) <92582807-E8F3-3DD9-EB42-4195CFB754A1> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x9749c000 - 0x974a7ff7 com.apple.CrashReporterSupport 10.6.3 (250) <E573829B-1E46-D9FE-5069-D5D0AFBBD5D2> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x974a8000 - 0x978ddff7 libLAPACK.dylib 219.0.0 (compatibility 1.0.0) <5E2D2283-57DE-9A49-1DB0-CD027FEFA6C2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x978de000 - 0x979b9ff7 com.apple.DiscRecording 5.0.3 (5030.4.2) <AE3C3048-74BE-92C3-5A72-2149E83A15F3> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x979ba000 - 0x979d2ff7 com.apple.CFOpenDirectory 10.6 (10.6) <1537FB4F-C112-5D12-1E5D-3B1002A4038F> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x979d3000 - 0x979d6ff7 libCoreVMClient.dylib ??? (???) <ADCA7D46-631F-BC06-8C74-C50C565F9964> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x97af9000 - 0x97b72ff7 com.apple.PDFKit 2.5.1 (2.5.1) <2B62428D-0738-B499-C47C-3194B2967BD9> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x97b73000 - 0x97caaff7 com.apple.CoreAUC 6.04.00 (6.04.00) <00EE905B-F174-F409-106B-29C8C61E4936> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x97cab000 - 0x97cdcff3 libTrueTypeScaler.dylib ??? (???) <ADB44F5B-4D7E-E5AB-C0E2-493A2D072496> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
0x97d1e000 - 0x97d5bff7 com.apple.SystemConfiguration 1.10.2 (1.10.2) <BD51473D-5F8F-F38F-768C-59738F27A1B6> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x97d5c000 - 0x97e9eff7 com.apple.syncservices 5.2 (578.3) <C57BBAC9-B7CC-88BF-DEDD-9C43711655DC> /System/Library/Frameworks/SyncServices.framework/Versions/A/SyncServices
0x98000000 - 0x98077ff3 com.apple.backup.framework 1.2.2 (1.2.2) <7F360AB7-6F4C-167B-4C28-A69A55ECE433> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x98078000 - 0x98085ff7 com.apple.NetFS 3.2.1 (3.2.1) <E483137C-8239-E4DE-821C-05A9C22726AB> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x98fd8000 - 0x99086ff3 com.apple.ink.framework 1.3.3 (107) <0AFEBD7C-D83C-7847-C075-9B427505F7F0> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x99087000 - 0x99091fe7 com.apple.audio.SoundManager 3.9.3 (3.9.3) <5F494955-7290-2D91-DA94-44B590191771> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x990da000 - 0x99134fe7 com.apple.CorePDF 1.1 (1.1) <843DBF62-02D7-5661-C5AB-08D8783E8235> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x99135000 - 0x99176ff7 libRIP.A.dylib 543.33.0 (compatibility 64.0.0) <D1DA661B-AC42-DBC0-E98F-2FB75F78A201> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x99177000 - 0x991f1fef com.apple.audio.CoreAudio 3.2.2 (3.2.2) <BCED691A-F85F-F2C5-C1A2-F07C647D0686> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x991f2000 - 0x991f8fff com.apple.CommonPanels 1.2.4 (91) <2438AF5D-067B-B9FD-1248-2C9987F360BA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x991f9000 - 0x99234fe7 com.apple.DebugSymbols 1.1 (70) <1D0447CB-C221-A112-AA68-372951672A3D> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x9928f000 - 0x9929bff7 libkxld.dylib ??? (???) <595DBB0E-02B1-F758-A1FE-26BE7BD823C1> /usr/lib/system/libkxld.dylib
0x9929c000 - 0x99595fef com.apple.QuickTime 7.6.6 (1729) <4C99ED7D-5A4B-E41E-602D-2D01A99168CD> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x99596000 - 0x9964ffe7 libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <16CEF8E8-8C9A-94CD-EF5D-05477844C005> /usr/lib/libsqlite3.dylib
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <DEC6C669-EBBB-A533-6F97-A016BDBF9E6D> /usr/lib/libSystem.B.dylib
Model: MacBookPro6,2, BootROM MBP61.0057.B05, 2 processors, Intel Core i5, 2.53 GHz, 8 GB, SMC 1.58f15
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.14.7)
Bluetooth: Version 2.3.2f4, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD10TPVT-00HT5T0, 931.51 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa130000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0xfa120000
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8218, 0xfa113000
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0xfd110000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000
FireWire Device: unknown_device, OWC Mercury Elite, Up to 800 Mb/sec

Hi there navicin79,
You may find the troubleshooting steps in the articles below helpful. The first thing I would try is reinstalling iTunes as outlined in the first article.
Troubleshooting iTunes installation on Mac OS X
http://support.apple.com/kb/ht2311
OS X Mavericks: If an app freezes or quits unexpectedly
http://support.apple.com/kb/PH13975
-Griff W.

Had itunes then one day it quit working, now all i get when i open is this:itunes has quit working box

My son received a laptop for christmas last december..Itunes has worked on it up until about a month ago. Now the program states this: Itunes has quit working- we have uninstalled and reinstalled earlier verions as well as the new version. they all go through the process but when it finalizes and we open it says the same thing. under the details of the error we get all this stuff:
Problem signature:
problem Event Name:
APPCRASH
Application Name:itunes.exe
Application Version: 10.6.3.25
It goes on forever with a list of code. We have even tried to the the winsock reset and nothing. Does anyone have any suggestions as to what we need to do? We have done everything the apple support site has stated but nothing seems to work. I hate to think we has lost all his purchased music etc over this. HELP!

'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* On Windows you can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac you can open Firefox 4.0+ in Safe Mode by holding the '''option''' key while starting Firefox.
* On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
[[Image:FirefoxSafeMode|width=520]]
''Once you get the pop-up, just select "'Start in Safe Mode"''
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
Please report back soon.

CS6 Dreamweaver and InDesign quit immediately on startup.

I have installed CS6 Design and Web Premium on a MacBookPro OS10.9.4 that also has CS5 Design and Web Premium installed. Photoshop, Illustrator, Bridge, Fireworks and Flash all open without problem. BUT CS6 Dreamweaver and InDesign quit immediately on startup. CS5 programs all still open without problem.

Yes! I beleive this is a bug in the Installer where it leaves ~/Library/Preferences/Adobe InDesign/Version 8.0 marked read-only, and then InDesign crashes early in the startup process (in the "AdobeBIB" component) when it tries to write its preferences and it fails to do so.
This is a longstanding bug and nobody understands why the installer messes it up.
So the answer is to either trash the above folder, or to hit Cmd-I (File Info) on it in the Finder and make sure it is set to read-write under Sharing and Permissions.
I just got done complaining a lot about this to Adobe, actually, last night. Bugs 3478250, 3478260, 3478263, 3478267, and 3424687.
(Of course, I might be wrong and it could be somethign totally different).
If the above doesn't work, try a new user account on your machine.
Oh, and also, you'll need to hit Cmd-Shift-G in the Finder and type in ~/Library to get to the hidden library folder (though there are other ways).

The Application Installer quit unexpectedly error when reinstalling Safari

My Safari no longer functions as it was removed from my Powerbook and I no longer have the installation disk.   I am attempting to manually install Safari3.2.3Ti.dmg. The installation stops and I receive "The Application Installer quit unexpectedly". I've tried the disk first aid and searched countless blogs but I am at a loss now. Please help - thank you in advance - Gary
Here is the most recent Report:
Date/Time:      2011-06-28 10:23:20.457 -1000
OS Version:     10.4.11 (Build 8S165)
Report Version: 4
Command: Installer
Path:   /Applications/Utilities/Installer.app/Contents/MacOS/Installer
Parent: WindowServer [57]
Version:        2.1.9 (104)
Build Version: 36
Project Name: Installer
Source Version: 1040000
PID:   372
Thread: Unknown
Link (dyld) error:
Symbol not found:__ZN3JSC6JSCell14toThisJSStringEPNS_9ExecStateE
Referencedfrom:/System/Library/Frameworks/WebKit.framework/Versions/A/Framework s/WebCore.framework/Versions/A/WebCore
Expected in:/System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCor e
/System/Library/Frameworks/WebKit.framework/WebKit
Model: PowerBook5,6, BootROM 4.9.1f3, 1 processors, PowerPCG4 (1.2), 1.5 GHz, 512 MB
Graphics: ATI Mobility Radeon 9700, ATY,RV360M11, AGP, 64 MB
Memory Module: SODIMM0/J25LOWER, 512 MB, DDR SDRAM,PC2700U-25330
AirPort: AirPort Extreme, 405.1 (3.90.34.0.p18)
Modem: Jump, V.92, Version 1.0
Bluetooth: Version 1.9.5f4, 2 service, 1 devices, 1 incomingserial ports
Network Service: AirPort, AirPort, en1
Network Service: Built-in Ethernet, PPP (PPPoE), ppp0
PCI Card: TXN,PCIXXXX-00, cardbus, PC Card
Parallel ATA Device: MATSHITACD-RW CW-8123
Parallel ATA Device: FUJITSU MHT2080AH, 74.53 GB
USB Device: Bluetooth USB Host Controller, Apple, Inc., Upto 12 Mb/sec, 500 mA
USB Device: Apple Internal Keyboard/Trackpad, AppleComputer, Up to 12 Mb/sec, 500 mA

Not clear to me why you want to replace an out of date version of Safari with another out of date version?
If your Safari keeps crashing, or if you are updating Safari (or just have) and it is misbehaving:
N.B. Never delete Safari, never run it under Rosetta, don't use proxy settings, and don't change the application's name or move it from the top level of the Applications Folder to a sub-folder.
(If you prefer to download updates via Software Update in the Apple menu (which would ensure that the correct version for your Mac was being downloaded), it is not recommended to allow SU to install major (or even minor) updates automatically. Set Software Update to just download the updater without immediately installing it. There is always the possibility that the combined download and install (which can be a lengthy process) might be interrupted by a power outage or your cat walking across the keyboard, and an interrupted install will almost certainly cause havoc. Once it is downloaded, you can install at a time that suits you. You should make a backup copy of the updater on a CD in case you ever need a reinstall. Alternatively you can download Safari directly:
Safari 4.1.3 for Tiger can be downloaded here:
http://support.apple.com/kb/DL1069
Safari 5.0.5 for Leopard (and Snow Leopard) can be downloaded from here:
http://support.apple.com/kb/DL1070
Make sure you download the correct version for your system.
Also, observe the recommended procedure for installing software: repair permissions and close all applications, install, then repair permissions again.)
Input Managers and other plug-ins from third parties can do as much harm as good. They use a security loophole to reach right into your applications' code and change that code as the application starts up. If Safari is crashing, the very [i]first[/i] thing to do is clear out your InputManagers folders (both in your own Library and in the top-level Library), log out and log back in, and try again.
So, disable all third party add-ons before updating Safari, as they may not have been updated yet for the new version. Add them back one by one. If something goes awry, remove it again and check on the software manufacturer's website for news of an update to match your version of Safari. Remember: Tiger up to 10.4.10 used Safari 2.0.4 or, if you downloaded it, Safari 3.0.3 beta. Safari 10.4.11 used Safari 3.0.4 which was not a beta and which was updated to v.3.1.2, and now Tiger uses Safari 4.1.3 and Leopard uses Safari 5.0.5, as does Snow Leopard albeit a different version. If these latest versions of Safari are not the fastest browser you have ever used, then something is wrong!
(Trying to revert to a previous version of Safari can have repercussions, as previous versions of Safari used a completely different webkit on which other applications like iChat, Mail, Dashboard Widgets etc also rely, but if you really want to do this post back for instructions on the safe way to do so.)
Most errors reported here after an update are due to an unrepaired or undetected inherent fault in the system, and/or a third party ad-on. Add-ons that have been frequently mentioned here, among others, for causing such problems are Piclens, Saft, AcidSearch and Pithhelmet, and the dreaded CT Toolbar. If you have them, trash them and go the developer's sites to see if new versions are available for the latest version of Safari on your current operating system.
You must also ensure that you have downloaded and installed all the correct version for your Mac of Security Updates. These require a restart and a permission repair.
To reiterate, Input Managers reach right into an application and alter its code. This puts the behavior of the affected application outside the control and responsibility of its developers: a recipe for problems. That's not to say that issues absolutely will ensue as a result of Input Managers, but you, as a user, must decide. If the functionality of a specific Input Manager or set thereof is really important to you, you may well choose to assume the associated risk.
Again, the advice is to remove all Input Managers from the following directories:
Hard Disk/Library/InputManagers
Home/Library/InputManagers
especially prior to system updates and updates to Safari (they can always be added back one-by-one later).
Lastly, the Safari updates require a restart of your Mac, and sometimes even a double restart is required.

Strange iTunes Installer Problem, Need Serious Help

I just recently had no choice but to do a destructive recovery of my pc. I am now re-downloading all of my old software and I got to iTunes. I can download the installer just fine. But when I try to run the installer, after opening it and clicking run, I get the hour glass for about 40 seconds, then I get "iTunes Installer has encountered a problem and needs to close. We are sorry for the inconvenience." iTunes is a necessity for me, so can someone please help me?

But when I try to run the installer, after opening it and clicking run, I get the hour glass for about 40 seconds, then I get "iTunes Installer has encountered a problem and needs to close. We are sorry for the inconvenience."
Yes, that's quite a rare one conor. It seems to be associated with "silent" installer failures, and the "invalid signature" and "unknown publisher" error messages. In those cases, most often the installers seem to have been getting damaged during the download to the PC.
Checking on simpler possibilities first. Have you been downloading the installer from the Apple website?
http://www.apple.com/itunes/download/
If so, does it make any difference if you do the download with (say) Firefox rather than IE (or vice versa)?

TS1717 iTunes shuts down immediately after opening (Windows 7)

I'm having trouble with iTunes shutting down immediately after opening. I've tried reinstalling iTunes and QuickTime, but I'm still having the same problem. Any suggestions? I have a 64 bit version of Windows 7, and the iTunes installer file has "64" in the name, so I think it's a 64 bit version as well.

Do you get an error message when iTunes shuts down? If so, what does it say? (Precise text, please.)

Itunes installation quits immediately

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