Itunes installation, uninstallation
just downloaded the most recent version of itunes, but upon installation i get a box saying "the feature you are trying to use is unavailable. click ok to try again, or enter an alternate path to a folder containing the installation package "itunes.msi" in the box below"
in the drop down menu there are two options:
a) C:\Documents and Settings\NetworkService\Local Settings\Application Data\Apple\Apple Software Update\
b) C:\Documents and Settings\All Users\Application Data\Apple Computer\Installer Cache\iTunes 7.6.1.9\
i've searched my computer, and neither of these folders exist, and clicking ok takes me back to the same box.
i have the same problem trying to uninstall the version of itunes already on my computer. clicking on any itunes thumbnail anywhere leads a pop up box saying "problem with shortcut - this action is only valid for products that are currently installed" yet when i go into the add/remove programs/ looks in the itunes folder in the system files everything appears to be still there.
any one help?
thanks,
wil
bump
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I am using the following systems:
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I was trying to install iTunes on the weekend and was having trouble, so Apple suggested I delete my Local Temp Files and all Apple apps, which I did.
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Thank you.NO, just a windows pop-up with the message:
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program from the saved download on my desktop, directly through a website or any other method I've tried.
Thanks -
I tried yesterday to install iTunes on a XP Services Pack 3 Pc, It said that it couldn't install it. So after much reading last night, i downloaded Revo Uninstaller Pro, and uninstalled all apple software, included Bonjour, Quicktime and Apple Support along with iTunes. I then, used Ccleaner to double check that nothing apple related was left in the registry.
After doing all the above, i rebooted the PC, and downloaded a fresh copy of iTunes from the website, and installed it. I installed the first time of asking. I then pulged in my Son's new iPod, and it detected it as a scanner/Camera, and behind that was a message that said the following:" This iPod cannot be used because the required software is not installed. Run the iTunes installer to remove iTunes then install iTunes again"
I've tried doing this, and it keeps coming up with the same message
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I'm baaaaaack...
Woke up this morning to a Flash Player update, performed the update and got this error message for my troubles. I thought you had this problem fixed.
Copied from cf48_appcompat.txt:
<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="InstallFlashPlayer.exe" FILTER="GRABMI_FILTER_PRIVACY">
<MATCHING_FILE NAME="InstallFlashPlayer.exe" SIZE="16363960" CHECKSUM="0x332B4225" BIN_FILE_VERSION="11.5.502.135" BIN_PRODUCT_VERSION="11.5.502.135" PRODUCT_VERSION="11,5,502,135" FILE_DESCRIPTION="Adobe® Flash® Player Installer/Uninstaller 11.5 r502" COMPANY_NAME="Adobe Systems Incorporated" PRODUCT_NAME="Adobe® Flash® Player Installer/Uninstaller" FILE_VERSION="11,5,502,135" ORIGINAL_FILENAME="FlashUtil.exe" INTERNAL_NAME="Adobe® Flash® Player Installer/Uninstaller 11.5" LEGAL_COPYRIGHT="Copyright © 1996 Adobe Systems Incorporated" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xF9F321" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="11.5.502.135" UPTO_BIN_PRODUCT_VERSION="11.5.502.135" LINK_DATE="11/30/2012 05:56:28" UPTO_LINK_DATE="11/30/2012 05:56:28" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
<EXE NAME="SASSEH.DLL" FILTER="GRABMI_FILTER_THISFILEONLY">
<MATCHING_FILE NAME="SASSEH.DLL" SIZE="113024" CHECKSUM="0xFCD43806" BIN_FILE_VERSION="1.0.0.1014" BIN_PRODUCT_VERSION="1.0.0.1014" PRODUCT_VERSION="1.0.0.1014" FILE_DESCRIPTION="ShellExecuteHook" COMPANY_NAME="SuperAdBlocker.com" PRODUCT_NAME="SuperAntiSpyware" FILE_VERSION="1, 0, 0, 1014" ORIGINAL_FILENAME="SASSEH.DLL" INTERNAL_NAME="SASSEH.DLL" LEGAL_COPYRIGHT="(c) Copyright 2004-2008 SuperAdBlocker.com " VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x1E0CA" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.0.0.1014" UPTO_BIN_PRODUCT_VERSION="1.0.0.1014" LINK_DATE="07/18/2011 23:22:05" UPTO_LINK_DATE="07/18/2011 23:22:05" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
<EXE NAME="kernel32.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
<MATCHING_FILE NAME="kernel32.dll" SIZE="989696" CHECKSUM="0x2D998938" BIN_FILE_VERSION="5.1.2600.5781" BIN_PRODUCT_VERSION="5.1.2600.5781" PRODUCT_VERSION="5.1.2600.5781" FILE_DESCRIPTION="Windows NT BASE API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.5781 (xpsp_sp3_gdr.090321-1317)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xFE572" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.5781" UPTO_BIN_PRODUCT_VERSION="5.1.2600.5781" LINK_DATE="03/21/2009 14:06:58" UPTO_LINK_DATE="03/21/2009 14:06:58" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
</DATABASE>
From Dr. Watson:
Microsoft (R) DrWtsn32
Copyright (C) 1985-2001 Microsoft Corp. All rights reserved.
Application exception occurred:
App: C:\DOCUME~1\KEITHA~1.DUN\LOCALS~1\Temp\{AB857A0A-32D6-44DB-9A26-2FF8EEEADB17}\InstallFlas hPlayer.exe (pid=2840)
When: 12/18/2012 @ 07:31:26.125
Exception number: c000001d (illegal instruction)
*----> System Information <----*
Computer Name: KD5
User Name: Keith A. Duncan
Terminal Session Id: 0
Number of Processors: 2
Processor Type: x86 Family 15 Model 2 Stepping 9
Windows Version: 5.1
Current Build: 2600
Service Pack: 3
Current Type: Multiprocessor Free
Registered Organization: Keith's Custom PC
Registered Owner: Keith A. Duncan
*----> Task List <----*
0 System Process
4 System
420 smss.exe
476 csrss.exe
500 winlogon.exe
544 services.exe
556 lsass.exe
720 svchost.exe
832 svchost.exe
872 MsMpEng.exe
932 svchost.exe
960 svchost.exe
1056 AvastSvc.exe
1192 Explorer.EXE
1324 spoolsv.exe
1624 MSASCui.exe
1636 avastUI.exe
1728 sgmain.exe
1760 FlashUtil32_11_5_502_110_Plugin.exe
108 SASCORE.EXE
152 svchost.exe
224 sgbhp.exe
1720 svchost.exe
1776 alg.exe
2840 InstallFlashPlayer.exe
3044 firefox.exe
3748 NOTEPAD.EXE
672 drwtsn32.exe
*----> Module List <----*
(0000000000400000 - 000000000139d000: C:\DOCUME~1\KEITHA~1.DUN\LOCALS~1\Temp\{AB857A0A-32D6-44DB-9A26-2FF8EEEADB17}\InstallFlas hPlayer.exe
(0000000001c60000 - 0000000001c67000: C:\WINDOWS\system32\oleaccrc.dll
(0000000010000000 - 000000001001f000: C:\Program Files\SUPERAntiSpyware\SASSEH.DLL
(0000000022200000 - 000000002221f000: C:\Program Files\SpywareGuard\spywareguard.dll
(000000003dfd0000 - 000000003e1bb000: C:\WINDOWS\system32\iertutil.dll
(000000003e1c0000 - 000000003ec5c000: C:\WINDOWS\system32\ieframe.dll
(000000004fdd0000 - 000000004ff76000: C:\WINDOWS\system32\d3d9.dll
(0000000059a60000 - 0000000059b01000: C:\WINDOWS\system32\dbghelp.dll
(000000005ad70000 - 000000005ada8000: C:\WINDOWS\system32\uxtheme.dll
(000000005b860000 - 000000005b8b5000: C:\WINDOWS\system32\netapi32.dll
(000000005f800000 - 000000005f816000: C:\PROGRA~1\WIFD1F~1\MpShHook.dll
(0000000061880000 - 00000000618ba000: C:\WINDOWS\system32\OLEACC.dll
(0000000064d00000 - 0000000064d3c000: C:\Program Files\AVAST Software\Avast\snxhk.dll
(0000000068000000 - 0000000068036000: C:\WINDOWS\system32\rsaenh.dll
(000000006d990000 - 000000006d996000: C:\WINDOWS\system32\d3d8thk.dll
(0000000071bf0000 - 0000000071c03000: C:\WINDOWS\system32\SAMLIB.dll
(0000000073000000 - 0000000073026000: C:\WINDOWS\system32\WINSPOOL.DRV
(0000000073420000 - 0000000073573000: C:\WINDOWS\system32\MSVBVM60.DLL
(0000000073b30000 - 0000000073b45000: C:\WINDOWS\system32\mscms.dll
(0000000073f10000 - 0000000073f6c000: C:\WINDOWS\system32\dsound.dll
(0000000074ad0000 - 0000000074ad8000: C:\WINDOWS\system32\powrprof.dll
(0000000076380000 - 0000000076385000: C:\WINDOWS\system32\Msimg32.dll
(00000000769c0000 - 0000000076a74000: C:\WINDOWS\system32\userenv.dll
(0000000076b20000 - 0000000076b31000: C:\WINDOWS\system32\atl.dll
(0000000076b40000 - 0000000076b6d000: C:\WINDOWS\system32\winmm.dll
(0000000076bf0000 - 0000000076bfb000: C:\WINDOWS\system32\psapi.dll
(0000000076f60000 - 0000000076f8c000: C:\WINDOWS\system32\WLDAP32.dll
(0000000076fd0000 - 000000007704f000: C:\WINDOWS\system32\CLBCATQ.DLL
(0000000077050000 - 0000000077115000: C:\WINDOWS\system32\COMRes.dll
(0000000077120000 - 00000000771ab000: C:\WINDOWS\system32\OLEAUT32.dll
(00000000773d0000 - 00000000774d3000: C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.6028_x- ww_61e65202\comctl32.dll
(00000000774e0000 - 000000007761e000: C:\WINDOWS\system32\ole32.dll
(0000000077690000 - 00000000776b1000: C:\WINDOWS\system32\ntmarta.dll
(0000000077920000 - 0000000077a13000: C:\WINDOWS\system32\SETUPAPI.dll
(0000000077a80000 - 0000000077b15000: C:\WINDOWS\system32\crypt32.dll
(0000000077b20000 - 0000000077b32000: C:\WINDOWS\system32\msasn1.dll
(0000000077b40000 - 0000000077b62000: C:\WINDOWS\system32\Apphelp.dll
(0000000077c00000 - 0000000077c08000: C:\WINDOWS\system32\version.dll
(0000000077c10000 - 0000000077c68000: C:\WINDOWS\system32\msvcrt.dll
(0000000077dd0000 - 0000000077e6b000: C:\WINDOWS\system32\ADVAPI32.dll
(0000000077e70000 - 0000000077f03000: C:\WINDOWS\system32\RPCRT4.dll
(0000000077f10000 - 0000000077f59000: C:\WINDOWS\system32\GDI32.dll
(0000000077f60000 - 0000000077fd6000: C:\WINDOWS\system32\SHLWAPI.dll
(0000000077fe0000 - 0000000077ff1000: C:\WINDOWS\system32\Secur32.dll
(0000000078130000 - 00000000781cb000: C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.6195_x-ww_44262b86\MS VCR80.dll
(000000007c420000 - 000000007c4a7000: C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.6195_x-ww_44262b86\MS VCP80.dll
(000000007c800000 - 000000007c8f6000: C:\WINDOWS\system32\KERNEL32.dll
(000000007c900000 - 000000007c9b2000: C:\WINDOWS\system32\ntdll.dll
(000000007c9c0000 - 000000007d1d7000: C:\WINDOWS\system32\SHELL32.dll
(000000007e410000 - 000000007e4a1000: C:\WINDOWS\system32\USER32.dll
(000000007e720000 - 000000007e7d0000: C:\WINDOWS\system32\SXS.DLL
*----> State Dump for Thread Id 0xb1c <----*
eax=7ffdf000 ebx=00000000 ecx=00000000 edx=fffffe8d esi=100126e3 edi=0012f728
eip=100126e4 esp=0012f6c4 ebp=0012f6ec iopl=0 nv up ei pl nz na pe nc
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00200202
*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Program Files\SUPERAntiSpyware\SASSEH.DLL -
function: SASSEH
No prior disassembly possible
100126e4 feff ??? bh
100126e6 ffff ???
100126e8 8b45e4 mov eax,[ebp-0x1c]
100126eb e85d9cffff call SASSEH+0xc34d (1000c34d)
100126f0 c3 ret
100126f1 8bff mov edi,edi
100126f3 56 push esi
100126f4 57 push edi
100126f5 33ff xor edi,edi
FAULT ->100126e4 feff ??? bh
100126e6 ffff ???
100126e8 8b45e4 mov eax,[ebp-0x1c]
100126eb e85d9cffff call SASSEH+0xc34d (1000c34d)
100126f0 c3 ret
100126f1 8bff mov edi,edi
100126f3 56 push esi
100126f4 57 push edi
100126f5 33ff xor edi,edi
100126f7 8db7e0a00110 lea esi,[edi+0x1001a0e0]
100126fd ff36 push dword ptr [esi]
*----> Stack Back Trace <----*
*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINDOWS\system32\USER32.dll -
WARNING: Stack unwind information not available. Following frames may be wrong.
*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINDOWS\system32\MSVBVM60.DLL -
ChildEBP RetAddr Args to Child
0012f6ec 7e418816 100126e3 000201da 00000113 SASSEH+0x126e4
0012f754 7e4189cd 00000000 100126e3 000201da USER32!GetDC+0x14f
0012f7b4 7e4196c7 0012f7dc 00000001 0012f804 USER32!GetWindowLongW+0x127
0012f7c4 7342a6b0 0012f7dc ffffffff 02223714 USER32!DispatchMessageA+0xf
0012f804 7342a627 00000002 0222373c 02220000 MSVBVM60!_vbaStrToAnsi+0x2f1
0012f848 7342a505 0222380c 00000002 00000b18 MSVBVM60!_vbaStrToAnsi+0x268
7343a3b8 73426c73 7342756a 734e7ee7 734e7f12 MSVBVM60!_vbaStrToAnsi+0x146
734e6754 0c2474ff ff0c408b 8b0c2474 11ff5008 MSVBVM60!BASIC_CLASS_QueryInterface+0x17
0424448b 00000000 00000000 00000000 00000000 0xc2474ff
*----> Raw Stack Dump <----*
000000000012f6c4 34 87 41 7e da 01 02 00 - 13 01 00 00 00 00 00 00 4.A~............
000000000012f6d4 00 00 00 00 e3 26 01 10 - cd ab ba dc 00 00 00 00 .....&..........
000000000012f6e4 28 f7 12 00 e3 26 01 10 - 54 f7 12 00 16 88 41 7e (....&..T.....A~
000000000012f6f4 e3 26 01 10 da 01 02 00 - 13 01 00 00 00 00 00 00 .&..............
000000000012f704 00 00 00 00 e4 f7 12 00 - dc f7 12 00 f8 1b 58 01 ..............X.
000000000012f714 14 00 00 00 01 00 00 00 - 00 00 00 00 00 00 00 00 ................
000000000012f724 10 00 00 00 00 00 00 00 - f8 f7 12 00 00 00 00 00 ................
000000000012f734 00 00 00 00 00 00 00 00 - 08 f7 12 00 f0 f2 12 00 ................
000000000012f744 a4 f7 12 00 8f 04 44 7e - 30 88 41 7e 00 00 00 00 ......D~0.A~....
000000000012f754 b4 f7 12 00 cd 89 41 7e - 00 00 00 00 e3 26 01 10 ......A~.....&..
000000000012f764 da 01 02 00 13 01 00 00 - 00 00 00 00 00 00 00 00 ................
000000000012f774 0c 1c 58 01 01 00 00 00 - 40 a3 42 7e 3c 37 22 02 [email protected]~<7".
000000000012f784 00 00 00 00 b4 f7 12 00 - 3b a4 42 7e dc f7 12 00 ........;.B~....
000000000012f794 00 00 00 00 00 00 00 00 - 7c f7 12 00 f0 f2 12 00 ........|.......
000000000012f7a4 ec f8 12 00 8f 04 44 7e - f0 89 41 7e ff ff ff ff ......D~..A~....
000000000012f7b4 c4 f7 12 00 c7 96 41 7e - dc f7 12 00 01 00 00 00 ......A~........
000000000012f7c4 04 f8 12 00 b0 a6 42 73 - dc f7 12 00 ff ff ff ff ......Bs........
000000000012f7d4 14 37 22 02 00 00 00 00 - da 01 02 00 13 01 00 00 .7".............
000000000012f7e4 00 00 00 00 00 00 00 00 - 30 c4 02 00 ad 02 00 00 ........0.......
000000000012f7f4 85 01 00 00 00 00 22 02 - 00 00 00 00 94 1e 22 02 ......".......".
Reference: http://forums.adobe.com/thread/990060?tstart=0 -kd5-Contents of FlasInstall.log (remember, 12-18 is the date in question. I've since updated Flash for Firefox as well - tried updating it via Secunia's online Software Inspector (12-20) but it seemed unsuccessful so I installed it from Adobe):
=O====== M/11.2.202.235 2012-05-12+11-56-31.281 ========
0000 [W] 00001113 C:\WINDOWS\system32\Macromed\Flash\\* 3
0001 [I] 00000010 "C:\Documents and Settings\Keith A. Duncan\Local Settings\Temp\install_flash_player_32bit.exe" -iv 8 -install -au 1
0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
0003 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0004 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0005 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
0006 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
0007 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0008 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0009 [W] 00001036 Software\Opera Software/Last CommandLine 2
0010 [W] 00001036 Software\Opera Software/Last CommandLine 2
0011 [W] 00001036 Software\Opera Software/Plugin Path 2
0012 [W] 00001036 Software\Opera Software/Plugin Path 2
0013 [I] 00000014 C:\WINDOWS\system32\Macromed\Flash\NPSWF32_11_2_202_235.dll
0014 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_2_202_235_Plugin.exe
0015 [I] 00000017 C:\WINDOWS\system32\Macromed\Flash
0016 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0017 [I] 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
0018 [I] 00000012
=X====== M/11.2.202.235 2012-05-12+11-56-33.468 ========
=O====== M/11.2.202.235 2012-05-12+12-02-11.015 ========
0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_2_202_235_ActiveX.exe" -refreshIEElevationPolicies
=X====== M/11.2.202.235 2012-05-12+12-02-11.281 ========
=O====== M/11.2.202.235 2012-05-12+12-02-11.109 ========
0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_2_202_235_ActiveX.exe" -refreshIEElevationPolicies
=X====== M/11.2.202.235 2012-05-12+12-02-11.359 ========
=O====== M/11.2.202.235 2012-05-12+12-02-08.984 ========
0000 [I] 00000010 "C:\Documents and Settings\Keith A. Duncan\Local Settings\Temp\install_flash_player_ax_32bit.exe" -iv 8 -install -au 1
0001 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/11.0 2
0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0003 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0004 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0005 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0006 [I] 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash32_11_2_202_235.ocx
0007 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_2_202_235_ActiveX.exe
0008 [I] 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_2_202_235_ActiveX.dll
0009 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0010 [W] 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183
0011 [W] 00001024 C:\WINDOWS\system32\FlashPlayerApp.exe 183
0012 [I] 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
0013 [W] 00001024 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183
0014 [I] 00000012
=X====== M/11.2.202.235 2012-05-12+12-02-13.453 ========
=O====== M/11.3.300.257 2012-06-10+11-21-05.640 ========
0000 [I] 00000010 "C:\DOCUME~1\KEITHA~1.DUN\LOCALS~1\Temp\{AA720A4B-0FCF-45E6-8A21-13C0371E4D79}\InstallFla shPlayer.exe" -iv 4
0001 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0002 [W] 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_2_202_235_ActiveX.exe 5
0003 [W] 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashUtil32_11_2_202_235_ActiveX.exe/ 2
0004 [I] 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash32_11_3_300_257.ocx
0005 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_257_ActiveX.exe
0006 [I] 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_257_ActiveX.dll
0007 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0008 [W] 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183
0009 [W] 00001024 C:\WINDOWS\system32\FlashPlayerApp.exe 183
0010 [I] 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
0011 [W] 00001024 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183
0012 [I] 00000012
=X====== M/11.3.300.257 2012-06-10+11-21-26.750 ========
=O====== M/11.2.202.235 2012-06-10+11-16-46.500 ========
0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_2_202_235_ActiveX.exe" -update activex
0001 [I] 00000011 0
=X====== M/11.2.202.235 2012-06-10+11-24-21.734 ========
=O====== M/11.3.300.265 2012-07-15+19-56-04.140 ========
0000 [I] 00000010 "C:\DOCUME~1\KEITHA~1.DUN\LOCALS~1\Temp\{F4A5D500-713F-4F32-B19C-40E0289DC268}\InstallFla shPlayer.exe" -iv 4
0001 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0002 [W] 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_257_ActiveX.exe 5
0003 [I] 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash32_11_3_300_265.ocx
0004 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_265_ActiveX.exe
0005 [I] 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_265_ActiveX.dll
0006 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0007 [W] 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183
0008 [W] 00001024 C:\WINDOWS\system32\FlashPlayerApp.exe 183
0009 [I] 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
0010 [W] 00001024 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183
0011 [I] 00000012
=X====== M/11.3.300.265 2012-07-15+19-56-19.843 ========
=O====== M/11.3.300.257 2012-07-15+19-54-08.421 ========
0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_257_ActiveX.exe" -update activex
0001 [I] 00000011 0
=X====== M/11.3.300.257 2012-07-15+19-56-33.312 ========
=O====== M/11.3.300.268 2012-07-30+11-42-50.859 ========
0000 [I] 00000010 "C:\DOCUME~1\KEITHA~1.DUN\LOCALS~1\Temp\{C2AD5AD9-D229-405A-8EF0-1F71D320EBBE}\InstallFla shPlayer.exe" -iv 4
0001 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0002 [W] 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_265_ActiveX.exe 5
0003 [I] 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash32_11_3_300_268.ocx
0004 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_268_ActiveX.exe
0005 [I] 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_268_ActiveX.dll
0006 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0007 [W] 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183
0008 [W] 00001024 C:\WINDOWS\system32\FlashPlayerApp.exe 183
0009 [I] 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
0010 [W] 00001024 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183
0011 [I] 00000012
=X====== M/11.3.300.268 2012-07-30+11-43-18.812 ========
=O====== M/11.3.300.265 2012-07-30+11-29-23.343 ========
0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_265_ActiveX.exe" -update activex
0001 [I] 00000011 0
=X====== M/11.3.300.265 2012-07-30+11-51-19.500 ========
=O====== M/11.3.300.271 2012-08-20+10-39-01.578 ========
0000 [I] 00000010 "C:\DOCUME~1\KEITHA~1.DUN\LOCALS~1\Temp\{EE426B07-2D41-4C79-9728-31FC829A4BE8}\InstallFla shPlayer.exe" -iv 4
0001 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0002 [W] 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_268_ActiveX.exe 5
0003 [I] 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash32_11_3_300_271.ocx
0004 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_271_ActiveX.exe
0005 [I] 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_271_ActiveX.dll
0006 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0007 [W] 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183
0008 [W] 00001024 C:\WINDOWS\system32\FlashPlayerApp.exe 183
0009 [I] 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
0010 [W] 00001024 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183
0011 [I] 00000012
=X====== M/11.3.300.271 2012-08-20+10-39-20.890 ========
=O====== M/11.3.300.268 2012-08-20+10-27-44.609 ========
0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_268_ActiveX.exe" -update activex
0001 [I] 00000011 0
=X====== M/11.3.300.268 2012-08-20+10-52-29.921 ========
=O====== M/11.3.300.271 2012-08-20+14-28-01.687 ========
0000 [I] 00000010 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_271_ActiveX.exe -maintain activex
0001 [W] 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_271_ActiveX.exe 5
0002 [I] 00000018
0003 [W] 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_271_ActiveX.exe 5
0004 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
0005 [W] 00001037 Software\Macromedia\FlashPlayerActiveX/ 2
0006 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
0007 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
0008 [W] 00001037 Software\Microsoft\Code Store Database\Distribution Units\{D27CDB6E-AE6D-11CF-96B8-444553540000}/ 2
0009 [W] 00001021
0010 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0011 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0012 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0013 [W] 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_271_ActiveX.exe 5
0014 [I] 00000012
=X====== M/11.3.300.271 2012-08-20+14-28-13.953 ========
=O====== M/11.3.300.271 2012-08-20+14-29-49.812 ========
0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_271_ActiveX.exe" -refreshIEElevationPolicies
=X====== M/11.3.300.271 2012-08-20+14-29-50.125 ========
=O====== M/11.3.300.271 2012-08-20+14-29-49.828 ========
0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_271_ActiveX.exe" -refreshIEElevationPolicies
=X====== M/11.3.300.271 2012-08-20+14-29-50.125 ========
=O====== M/11.3.300.271 2012-08-20+14-29-47.921 ========
0000 [I] 00000010 "C:\Documents and Settings\All Users\Application Data\Adobe\AIH.7314133f438213f459420d8d13e1f99d9727fa56\install_flash_player_ax.exe" -install -iv 8 -au 1
0001 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0003 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0004 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0005 [W] 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashUtil32_11_3_300_271_ActiveX.exe/ 2
0006 [I] 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash32_11_3_300_271.ocx
0007 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_271_ActiveX.exe
0008 [I] 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_271_ActiveX.dll
0009 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0010 [W] 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183
0011 [W] 00001024 C:\WINDOWS\system32\FlashPlayerApp.exe 183
0012 [I] 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
0013 [W] 00001024 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183
0014 [I] 00000012
=X====== M/11.3.300.271 2012-08-20+14-29-51.296 ========
=O====== M/11.2.202.235 2012-09-02+15-18-15.343 ========
0000 [I] 00000010 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_2_202_235_Plugin.exe -maintain plugin
0001 [W] 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_2_202_235_Plugin.exe 5
0002 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
0003 [W] 00001037 Software\Macromedia\FlashPlayerPlugin/ 2
0004 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
0005 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
0006 [W] 00001021
0007 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0008 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0009 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0010 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0011 [W] 00001036 Software\Mozilla\MaintenanceService\extensions/Plugins 2
0012 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0013 [W] 00001036 Software\Opera Software/Last CommandLine 2
0014 [W] 00001036 Software\Opera Software/Last CommandLine 2
0015 [W] 00001036 Software\Opera Software/Plugin Path 2
0016 [W] 00001036 Software\Opera Software/Plugin Path 2
0017 [W] 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_2_202_235_Plugin.exe 5
0018 [I] 00000012
=X====== M/11.2.202.235 2012-09-02+15-18-21.109 ========
=O====== M/11.4.402.265 2012-09-02+15-26-49.625 ========
0000 [I] 00000010 "C:\Documents and Settings\All Users\Application Data\Adobe\AIH.9947af2949bc1e81dd7b96b50528d1baf6bac22b\install_flash_player.exe" -install -iv 8 -au 1
0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0003 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0004 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
0005 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
0006 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0007 [W] 00001036 Software\Mozilla\MaintenanceService\extensions/Plugins 2
0008 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0009 [W] 00001036 Software\Opera Software/Last CommandLine 2
0010 [W] 00001036 Software\Opera Software/Last CommandLine 2
0011 [W] 00001036 Software\Opera Software/Plugin Path 2
0012 [W] 00001036 Software\Opera Software/Plugin Path 2
0013 [W] 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashUtil32_11_2_202_235_Plugin.exe/ 2
0014 [I] 00000014 C:\WINDOWS\system32\Macromed\Flash\NPSWF32_11_4_402_265.dll
0015 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_4_402_265_Plugin.exe
0016 [I] 00000017 C:\WINDOWS\system32\Macromed\Flash
0017 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0018 [W] 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183
0019 [W] 00001024 C:\WINDOWS\system32\FlashPlayerApp.exe 183
0020 [I] 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
0021 [W] 00001024 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183
0022 [I] 00000012
=X====== M/11.4.402.265 2012-09-02+15-26-52.015 ========
=O====== M/11.4.402.265 2012-09-02+15-28-43.296 ========
0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_4_402_265_ActiveX.exe" -refreshIEElevationPolicies
=X====== M/11.4.402.265 2012-09-02+15-28-43.453 ========
=O====== M/11.4.402.265 2012-09-02+15-28-40.109 ========
0000 [I] 00000010 "C:\Documents and Settings\All Users\Application Data\Adobe\AIH.7314133f438213f459420d8d13e1f99d9727fa56\install_flash_player_ax.exe" -install -iv 8 -au 1
0001 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0002 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0003 [W] 00001015 C:\WINDOWS\system32\Macromed\Flash\Flash32_11_3_300_271.ocx 20
0004 [I] 00000018
0005 [W] 00001015 C:\WINDOWS\system32\Macromed\Flash\Flash32_11_3_300_271.ocx 20
0006 [I] 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash32_11_4_402_265.ocx
0007 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_4_402_265_ActiveX.exe
0008 [I] 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_4_402_265_ActiveX.dll
0009 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0010 [W] 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183
0011 [W] 00001024 C:\WINDOWS\system32\FlashPlayerApp.exe 183
0012 [I] 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
0013 [W] 00001024 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183
0014 [I] 00000012
=X====== M/11.4.402.265 2012-09-02+15-28-44.578 ========
=O====== M/11.4.402.265 2012-09-02+15-34-47.234 ========
0000 [I] 00000010 "C:\Documents and Settings\Keith A. Duncan\Desktop\uninstall_flash_player.exe" -force
0001 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
0002 [W] 00001037 Software\Macromedia\FlashPlayerActiveX/ 2
0003 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
0004 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
0005 [W] 00001037 Software\Microsoft\Code Store Database\Distribution Units\{D27CDB6E-AE6D-11CF-96B8-444553540000}/ 2
0006 [W] 00001021
0007 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0008 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0009 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0010 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
0011 [W] 00001037 Software\Macromedia\FlashPlayerPlugin/ 2
0012 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
0013 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
0014 [W] 00001021
0015 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0016 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0017 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0018 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0019 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\{2CA4F306-B280-4ab2-B5E1-1DFA3583F046}/C:\WINDOWS\system32\FlashPlayerCPLApp.c pl 2
0020 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0021 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0022 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0023 [W] 00001036 Software\Mozilla\MaintenanceService\extensions/Plugins 2
0024 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0025 [W] 00001036 Software\Opera Software/Last CommandLine 2
0026 [W] 00001036 Software\Opera Software/Last CommandLine 2
0027 [W] 00001036 Software\Opera Software/Plugin Path 2
0028 [W] 00001036 Software\Opera Software/Plugin Path 2
=X====== M/11.4.402.265 2012-09-02+15-34-56.843 ========
=O====== M/11.4.402.265 2012-09-02+15-35-00.828 ========
0000 [I] 00000010 "C:\Documents and Settings\Keith A. Duncan\Desktop\uninstall_flash_player.exe" -force
0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0003 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0004 [W] 00001018
0005 [W] 00001037 Software\Macromedia\FlashPlayer\SafeVersions/ 2
0006 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0007 [W] 00001019
0008 [W] 00001020
0009 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
0010 [W] 00001037 Software\Macromedia\FlashPlayerActiveX/ 2
0011 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
0012 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
0013 [W] 00001037 Software\Microsoft\Code Store Database\Distribution Units\{D27CDB6E-AE6D-11CF-96B8-444553540000}/ 2
0014 [W] 00001021
0015 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0016 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0017 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\{2CA4F306-B280-4ab2-B5E1-1DFA3583F046}/C:\WINDOWS\system32\FlashPlayerCPLApp.c pl 2
0018 [W] 00001048
0019 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0020 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0021 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0022 [W] 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashPlayerApp.exe/ 2
0023 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\{2CA4F306-B280-4ab2-B5E1-1DFA3583F046}/C:\WINDOWS\system32\FlashPlayerCPLApp.c pl 2
0024 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0025 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0026 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0027 [W] 00001018
0028 [W] 00001036 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
0029 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
0030 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
0031 [W] 00001019
0032 [W] 00001020
0033 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
0034 [W] 00001037 Software\Macromedia\FlashPlayerPlugin/ 2
0035 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
0036 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
0037 [W] 00001021
0038 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0039 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0040 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\{2CA4F306-B280-4ab2-B5E1-1DFA3583F046}/C:\WINDOWS\system32\FlashPlayerCPLApp.c pl 2
0041 [W] 00001048
0042 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0043 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0044 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0045 [W] 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashPlayerApp.exe/ 2
0046 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\{2CA4F306-B280-4ab2-B5E1-1DFA3583F046}/C:\WINDOWS\system32\FlashPlayerCPLApp.c pl 2
0047 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0048 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0049 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0050 [W] 00001036 Software\Mozilla\MaintenanceService\extensions/Plugins 2
0051 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0052 [W] 00001036 Software\Opera Software/Last CommandLine 2
0053 [W] 00001036 Software\Opera Software/Last CommandLine 2
0054 [W] 00001036 Software\Opera Software/Plugin Path 2
0055 [W] 00001036 Software\Opera Software/Plugin Path 2
=X====== M/11.4.402.265 2012-09-02+15-35-06.031 ========
=O====== M/11.4.402.265 2012-09-02+15-35-09.671 ========
0000 [I] 00000010 "C:\Documents and Settings\Keith A. Duncan\Desktop\uninstall_flash_player.exe" -force
0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0003 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0004 [W] 00001018
0005 [W] 00001037 Software\Macromedia\FlashPlayer\SafeVersions/ 2
0006 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0007 [W] 00001019
0008 [W] 00001020
0009 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
0010 [W] 00001037 Software\Macromedia\FlashPlayerActiveX/ 2
0011 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
0012 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
0013 [W] 00001037 Software\Microsoft\Code Store Database\Distribution Units\{D27CDB6E-AE6D-11CF-96B8-444553540000}/ 2
0014 [W] 00001021
0015 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0016 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0017 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\{2CA4F306-B280-4ab2-B5E1-1DFA3583F046}/C:\WINDOWS\system32\FlashPlayerCPLApp.c pl 2
0018 [W] 00001048
0019 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0020 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0021 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0022 [W] 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashPlayerApp.exe/ 2
0023 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\{2CA4F306-B280-4ab2-B5E1-1DFA3583F046}/C:\WINDOWS\system32\FlashPlayerCPLApp.c pl 2
0024 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0025 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0026 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0027 [W] 00001018
0028 [W] 00001036 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
0029 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
0030 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
0031 [W] 00001019
0032 [W] 00001020
0033 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
0034 [W] 00001037 Software\Macromedia\FlashPlayerPlugin/ 2
0035 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
0036 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
0037 [W] 00001021
0038 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0039 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0040 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\{2CA4F306-B280-4ab2-B5E1-1DFA3583F046}/C:\WINDOWS\system32\FlashPlayerCPLApp.c pl 2
0041 [W] 00001048
0042 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0043 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0044 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0045 [W] 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashPlayerApp.exe/ 2
0046 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\{2CA4F306-B280-4ab2-B5E1-1DFA3583F046}/C:\WINDOWS\system32\FlashPlayerCPLApp.c pl 2
0047 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0048 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0049 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0050 [W] 00001036 Software\Mozilla\MaintenanceService\extensions/Plugins 2
0051 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0052 [W] 00001036 Software\Opera Software/Last CommandLine 2
0053 [W] 00001036 Software\Opera Software/Last CommandLine 2
0054 [W] 00001036 Software\Opera Software/Plugin Path 2
0055 [W] 00001036 Software\Opera Software/Plugin Path 2
=X====== M/11.4.402.265 2012-09-02+15-35-13.875 ========
=O====== M/11.4.402.265 2012-09-02+15-48-47.031 ========
0000 [I] 00000010 "C:\Documents and Settings\All Users\Application Data\Adobe\AIH.9947af2949bc1e81dd7b96b50528d1baf6bac22b\install_flash_player.exe" -install -iv 8 -au 1
0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0003 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0004 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
0005 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
0006 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0007 [W] 00001036 Software\Mozilla\MaintenanceService\extensions/Plugins 2
0008 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0009 [W] 00001036 Software\Opera Software/Last CommandLine 2
0010 [W] 00001036 Software\Opera Software/Last CommandLine 2
0011 [W] 00001036 Software\Opera Software/Plugin Path 2
0012 [W] 00001036 Software\Opera Software/Plugin Path 2
0013 [I] 00000014 C:\WINDOWS\system32\Macromed\Flash\NPSWF32_11_4_402_265.dll
0014 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_4_402_265_Plugin.exe
0015 [I] 00000017 C:\WINDOWS\system32\Macromed\Flash
0016 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0017 [I] 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
0018 [I] 00000012
=X====== M/11.4.402.265 2012-09-02+15-48-49.484 ========
=O====== M/11.4.402.265 2012-09-02+15-50-57.421 ========
0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_4_402_265_ActiveX.exe" -refreshIEElevationPolicies
=X====== M/11.4.402.265 2012-09-02+15-50-57.531 ========
=O====== M/11.4.402.265 2012-09-02+15-50-57.515 ========
0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_4_402_265_ActiveX.exe" -refreshIEElevationPolicies
=X====== M/11.4.402.265 2012-09-02+15-50-57.796 ========
=O====== M/11.4.402.265 2012-09-02+15-50-55.203 ========
0000 [I] 00000010 "C:\Documents and Settings\All Users\Application Data\Adobe\AIH.7314133f438213f459420d8d13e1f99d9727fa56\install_flash_player_ax.exe" -install -iv 8 -au 1
0001 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/11.0 2
0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0003 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0004 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0005 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0006 [I] 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash32_11_4_402_265.ocx
0007 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_4_402_265_ActiveX.exe
0008 [I] 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_4_402_265_ActiveX.dll
0009 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0010 [W] 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183
0011 [W] 00001024 C:\WINDOWS\system32\FlashPlayerApp.exe 183
0012 [I] 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
0013 [W] 00001024 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183
0014 [I] 00000012
=X====== M/11.4.402.265 2012-09-02+15-50-58.843 ========
=O====== M/11.4.402.287 2012-10-15+22-24-25.062 ========
0000 [I] 00000010 "C:\DOCUME~1\KEITHA~1.DUN\LOCALS~1\Temp\{AD84480A-5129-4AA7-8702-29EA328079A0}\InstallFla shPlayer.exe" -iv 4
0001 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0002 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0003 [W] 00001036 Software\Mozilla\MaintenanceService\extensions/Plugins 2
0004 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0005 [W] 00001036 Software\Opera Software/Last CommandLine 2
0006 [W] 00001036 Software\Opera Software/Last CommandLine 2
0007 [W] 00001036 Software\Opera Software/Plugin Path 2
0008 [W] 00001036 Software\Opera Software/Plugin Path 2
0009 [W] 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_4_402_265_Plugin.exe 5
0010 [I] 00000014 C:\WINDOWS\system32\Macromed\Flash\NPSWF32_11_4_402_287.dll
0011 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_4_402_287_Plugin.exe
0012 [I] 00000017 C:\WINDOWS\system32\Macromed\Flash
0013 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0014 [W] 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183
0015 [W] 00001024 C:\WINDOWS\system32\FlashPlayerApp.exe 183
0016 [I] 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
0017 [W] 00001024 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183
0018 [I] 00000012
=X====== M/11.4.402.287 2012-10-15+22-24-37.687 ========
=O====== M/11.4.402.265 2012-10-15+21-43-09.734 ========
0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_4_402_265_Plugin.exe" -update plugin
0001 [I] 00000011 0
=X====== M/11.4.402.265 2012-10-15+22-24-37.906 ========
=O====== M/11.4.402.287 2012-11-13+12-04-49.656 ========
0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_4_402_287_Plugin.exe" -update plugin
=X====== M/11.4.402.287 2012-11-13+12-10-36.078 ========
=O====== M/11.5.502.110 2012-11-13+12-12-01.593 ========
0000 [I] 00000010 "C:\Documents and Settings\All Users\Application Data\Adobe\AIH.455f94260a91b740cbea277a1edb36914a894128\install_flash_player.exe" -install -iv 8 -au 1
0001 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0002 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0003 [W] 00001036 Software\Mozilla\MaintenanceService\extensions/Plugins 2
0004 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0005 [W] 00001036 Software\Opera Software/Last CommandLine 2
0006 [W] 00001036 Software\Opera Software/Last CommandLine 2
0007 [W] 00001036 Software\Opera Software/Plugin Path 2
0008 [W] 00001036 Software\Opera Software/Plugin Path 2
0009 [I] 00000014 C:\WINDOWS\system32\Macromed\Flash\NPSWF32_11_5_502_110.dll
0010 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_5_502_110_Plugin.exe
0011 [I] 00000024 C:\WINDOWS\system32\Macromed\Flash\plugin.vch
0012 [I] 00000017 C:\WINDOWS\system32\Macromed\Flash
0013 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0014 [W] 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183
0015 [W] 00001024 C:\WINDOWS\system32\FlashPlayerApp.exe 183
0016 [I] 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
0017 [W] 00001024 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183
0018 [I] 00000012
=X====== M/11.5.502.110 2012-11-13+12-12-05.562 ========
=O====== M/11.5.502.110 2012-11-13+12-22-30.515 ========
0000 [I] 00000010 "C:\Documents and Settings\All Users\Application Data\Adobe\AIH.7314133f438213f459420d8d13e1f99d9727fa56\install_flash_player_ax.exe" -install -iv 8 -au 1
0001 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0002 [W] 00001015 C:\WINDOWS\system32\Macromed\Flash\Flash32_11_4_402_265.ocx 20
0003 [I] 00000018
0004 [W] 00001015 C:\WINDOWS\system32\Macromed\Flash\Flash32_11_4_402_265.ocx 20
0005 [I] 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash32_11_5_502_110.ocx
0006 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_5_502_110_ActiveX.exe
0007 [I] 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_5_502_110_ActiveX.dll
0008 [I] 00000023 C:\WINDOWS\system32\Macromed\Flash\activex.vch
0009 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0010 [W] 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183
0011 [W] 00001024 C:\WINDOWS\system32\FlashPlayerApp.exe 183
0012 [I] 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
0013 [W] 00001024 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183
0014 [I] 00000012
=X====== M/11.5.502.110 2012-11-13+12-22-35.812 ========
=O====== M/11.4.402.287 2012-11-30+14-43-47.171 ========
0000 [I] 00000010 "F:\Flash Player Uninstaller.exe" -force
0001 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
0002 [W] 00001037 Software\Macromedia\FlashPlayerActiveX/ 2
0003 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
0004 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
0005 [W] 00001037 Software\Microsoft\Code Store Database\Distribution Units\{D27CDB6E-AE6D-11CF-96B8-444553540000}/ 2
0006 [W] 00001021
0007 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0008 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0009 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0010 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
0011 [W] 00001037 Software\Macromedia\FlashPlayerPlugin/ 2
0012 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
0013 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
0014 [W] 00001021
0015 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0016 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0017 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0018 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0019 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\{2CA4F306-B280-4ab2-B5E1-1DFA3583F046}/C:\WINDOWS\system32\FlashPlayerCPLApp.c pl 2
0020 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0021 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0022 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0023 [W] 00001036 Software\Mozilla\MaintenanceService\extensions/Plugins 2
0024 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0025 [W] 00001036 Software\Opera Software/Last CommandLine 2
0026 [W] 00001036 Software\Opera Software/Last CommandLine 2
0027 [W] 00001036 Software\Opera Software/Plugin Path 2
0028 [W] 00001036 Software\Opera Software/Plugin Path 2
=X====== M/11.4.402.287 2012-11-30+14-43-52.937 ========
=O====== M/11.4.402.287 2012-11-30+14-43-56.453 ========
0000 [I] 00000010 "F:\Flash Player Uninstaller.exe" -force
0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0003 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0004 [W] 00001018
0005 [W] 00001037 Software\Macromedia\FlashPlayer\SafeVersions/ 2
0006 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0007 [W] 00001019
0008 [W] 00001020
0009 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
0010 [W] 00001037 Software\Macromedia\FlashPlayerActiveX/ 2
0011 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
0012 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
0013 [W] 00001037 Software\Microsoft\Code Store Database\Distribution Units\{D27CDB6E-AE6D-11CF-96B8-444553540000}/ 2
0014 [W] 00001021
0015 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0016 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0017 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\{2CA4F306-B280-4ab2-B5E1-1DFA3583F046}/C:\WINDOWS\system32\FlashPlayerCPLApp.c pl 2
0018 [W] 00001048
0019 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0020 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0021 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0022 [W] 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashPlayerApp.exe/ 2
0023 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\{2CA4F306-B280-4ab2-B5E1-1DFA3583F046}/C:\WINDOWS\system32\FlashPlayerCPLApp.c pl 2
0024 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0025 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0026 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0027 [W] 00001018
0028 [W] 00001036 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
0029 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
0030 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
0031 [W] 00001019
0032 [W] 00001020
0033 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
0034 [W] 00001037 Software\Macromedia\FlashPlayerPlugin/ 2
0035 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
0036 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
0037 [W] 00001021
0038 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0039 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0040 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\{2CA4F306-B280-4ab2-B5E1-1DFA3583F046}/C:\WINDOWS\system32\FlashPlayerCPLApp.c pl 2
0041 [W] 00001048
0042 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0043 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0044 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0045 [W] 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashPlayerApp.exe/ 2
0046 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\{2CA4F306-B280-4ab2-B5E1-1DFA3583F046}/C:\WINDOWS\system32\FlashPlayerCPLApp.c pl 2
0047 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0048 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0049 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0050 [W] 00001036 Software\Mozilla\MaintenanceService\extensions/Plugins 2
0051 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0052 [W] 00001036 Software\Opera Software/Last CommandLine 2
0053 [W] 00001036 Software\Opera Software/Last CommandLine 2
0054 [W] 00001036 Software\Opera Software/Plugin Path 2
0055 [W] 00001036 Software\Opera Software/Plugin Path 2
=X====== M/11.4.402.287 2012-11-30+14-44-01.593 ========
=O====== M/11.5.502.110 2012-11-30+15-47-26.875 ========
0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_5_502_110_ActiveX.exe" -refreshIEElevationPolicies
=X====== M/11.5.502.110 2012-11-30+15-47-27.062 ========
=O====== M/11.5.502.110 2012-11-30+15-47-22.531 ========
0000 [I] 00000010 "C:\Documents and Settings\All Users\Application Data\Adobe\AIH.7314133f438213f459420d8d13e1f99d9727fa56\install_flash_player_ax.exe" -install -iv 8 -au 1
0001 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/11.0 2
0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0003 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0004 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0005 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0006 [I] 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash32_11_5_502_110.ocx
0007 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_5_502_110_ActiveX.exe
0008 [I] 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_5_502_110_ActiveX.dll
0009 [I] 00000023 C:\WINDOWS\system32\Macromed\Flash\activex.vch
0010 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0011 [I] 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
0012 [I] 00000012
=X====== M/11.5.502.110 2012-11-30+15-47-28.484 ========
=O====== M/11.5.502.110 2012-11-30+15-49-57.781 ========
0000 [I] 00000010 "C:\Documents and Settings\All Users\Application Data\Adobe\AIH.9947af2949bc1e81dd7b96b50528d1baf6bac22b\install_flash_player.exe" -install -iv 8 -au 1
0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0003 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0004 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
0005 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
0006 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0007 [W] 00001036 Software\Mozilla\MaintenanceService\extensions/Plugins 2
0008 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0009 [W] 00001036 Software\Opera Software/Last CommandLine 2
0010 [W] 00001036 Software\Opera Software/Last CommandLine 2
0011 [W] 00001036 Software\Opera Software/Plugin Path 2
0012 [W] 00001036 Software\Opera Software/Plugin Path 2
0013 [I] 00000014 C:\WINDOWS\system32\Macromed\Flash\NPSWF32_11_5_502_110.dll
0014 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_5_502_110_Plugin.exe
0015 [I] 00000024 C:\WINDOWS\system32\Macromed\Flash\plugin.vch
0016 [I] 00000017 C:\WINDOWS\system32\Macromed\Flash
0017 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0018 [W] 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183
0019 [W] 00001024 C:\WINDOWS\system32\FlashPlayerApp.exe 183
0020 [I] 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
0021 [W] 00001024 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183
0022 [I] 00000012
=X====== M/11.5.502.110 2012-11-30+15-50-02.031 ========
=O====== M/11.5.502.135 2012-12-18+12-08-59.187 ========
0000 [I] 00000010 "C:\DOCUME~1\KEITHA~1.DUN\LOCALS~1\Temp\{AB857A0A-32D6-44DB-9A26-2FF8EEEADB17}\InstallFla shPlayer.exe" -iv 4
0001 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0002 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0003 [W] 00001036 Software\Mozilla\MaintenanceService\extensions/Plugins 2
0004 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0005 [W] 00001036 Software\Opera Software/Last CommandLine 2
0006 [W] 00001036 Software\Opera Software/Last CommandLine 2
0007 [W] 00001036 Software\Opera Software/Plugin Path 2
0008 [W] 00001036 Software\Opera Software/Plugin Path 2
0009 [W] 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_5_502_110_Plugin.exe 5
0010 [I] 00000014 C:\WINDOWS\system32\Macromed\Flash\NPSWF32_11_5_502_135.dll
0011 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_5_502_135_Plugin.exe
0012 [I] 00000024 C:\WINDOWS\system32\Macromed\Flash\plugin.vch
0013 [I] 00000017 C:\WINDOWS\system32\Macromed\Flash
0014 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0015 [W] 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183
0016 [W] 00001024 C:\WINDOWS\system32\FlashPlayerApp.exe 183
0017 [I] 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
0018 [W] 00001024 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183
0019 [I] 00000012
=X====== M/11.5.502.135 2012-12-18+12-09-16.328 ========
=O====== M/11.5.502.110 2012-12-18+12-06-47.359 ========
0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_5_502_110_Plugin.exe" -update plugin
0001 [I] 00000011 0
=X====== M/11.5.502.110 2012-12-18+12-31-26.328 ========
=O====== M/11.5.502.135 2012-12-20+17-46-14.109 ========
0000 [I] 00000010 C:\DOCUME~1\KEITHA~1.DUN\LOCALS~1\Temp\60377607-a0fb-49b0-adba-9235c435df33687\install_fl ash_player_11_active_x.exe -install -force
0001 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0002 [I] 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash32_11_5_502_135.ocx
0003 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_5_502_135_ActiveX.exe
0004 [I] 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_5_502_135_ActiveX.dll
0005 [I] 00000023 C:\WINDOWS\system32\Macromed\Flash\activex.vch
0006 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0007 [W] 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183
0008 [W] 00001024 C:\WINDOWS\system32\FlashPlayerApp.exe 183
0009 [I] 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
0010 [W] 00001024 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183
=X====== M/11.5.502.135 2012-12-20+17-46-22.359 ========
2012-12-20+17-47-33.265 [error] 1226 1062
=O====== M/11.5.502.135 2012-12-20+17-47-27.062 ========
0000 [I] 00000010 C:\DOCUME~1\KEITHA~1.DUN\LOCALS~1\Temp\60377607-a0fb-49b0-adba-9235c435df33687\install_fl ash_player_11_active_x.exe -install -force
0001 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0002 [I] 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash32_11_5_502_135.ocx
0003 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_5_502_135_ActiveX.exe
0004 [I] 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_5_502_135_ActiveX.dll
0005 [I] 00000023 C:\WINDOWS\system32\Macromed\Flash\activex.vch
0006 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0007 [W] 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183
0008 [W] 00001024 C:\WINDOWS\system32\FlashPlayerApp.exe 183
0009 [I] 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
0010 [W] 00001106
0011 [W] 00001106
0012 [W] 00001024 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183
=X====== M/11.5.502.135 2012-12-20+17-47-33.296 ========
-kd5- -
Adobe Flash Player Installer/Uninstaller 11.2.r202 has encountered a problem and needs to close
Seems that with the last 3 or 4 Flash Player updates, once the update is complete but before the installer actually exits, I get an error message box telling me that "Adobe Flash Player Installer/Uninstaller 11.2.r202 has encountered a problem and needs to close. We are sorry for the inconvenience.", etc., etc., etc. I've received this error message numerous times as most of the computers I work on are Windows XP SP3 (all updates) with Internet Explorer 8 as the browser, including my own computer and my wife's. If I could copy & paste the details, I would. But the temp file that's supposed to be created for error reporting purposes, isn't, and I'm not going to spend the next half an hour transcribing all the technical details. I just want you to be aware there's a problem with your installer. -kd5150-
I'm sorry you are running into this crash. To help investigate the problem, we'll need you to do a few things for us.
First, add the following line to the file mms.cfg (open in Notepad)
SilentAutoUpdateVerboseLogging=1
You can find the mms.cfg file here:
xp, vista, and windows 7 32bit: c:\windows\system32\macromed\flash\mms.cfg
windows 7 64bit: c:\windows\syswow64\macromed\flash\mms.cfg
Next, we'll want to get a crash dump so we can see what's going wrong. You can enable crash logging on Windows Vista or 7 using the following steps:
Download the following files: Enable Crash Logging.reg and Disable Crash Logging.reg.
Double-click the Enable Crash Logging.reg file. Click Yes in the Registry Editor dialog.
Restart your computer.
Let the updater/installer crash occur
After the crash, open a file browser window and type the following in the navigation bar:%localappdata%
Go to the CrashDump folder.
Select the most recent file that appears with the extension .dmp.
Double-click the Disable Crash Logging.reg file downloaded in Step 1 and click OK.
Restart your computer.
Zip up the .dmp file and mail it (or a dropbox link) to [email protected] with a link to this thread.
For XP, follow these steps:
Show hidden files. For more details, see the instructions for Windows XP.
Repeat the steps that resulted in the installer crash
After the crash, open the following folder: C:\Documents and Settings\All Users\Application Data\Microsoft\Dr Watson
Locate the file named with the extension .dmp that corresponds with the correct date and time
Zip up the .dmp file and mail it (or a dropbox link) to [email protected] with a link to this thread.
In addition to the .dmp, please post or send me your Flash Installation.log.
Where do I find the Flash Player installation log on Windows? -
Problems with iTunes installation
Hello,
I am having problems with installing iTunes 10.4. I am running an Acer Aspire M1640 running Windows Vista (32) v 6.0.6002 SP2 and updated.
When trying to update my old version of iTunes I got the following error
"Bonjour: The feature that you are trying to use is on a network resource that is unavailable. Click OK or enter an alternate pathway to a folder containing the installation package 'Bonjour msi' in the box below."
When I tried OK I got a repeat of the error and when I tried "Browse" this produced an unintelligble list of files.
I then went to the Apple iTunes installation problems and followed the instructions there.
Firstly I managed to delete the majority of the files in the Tenp folder and then uninstalled the old iTunes and made sure that Windows was updated.
I tried downloading a new version of iTunes from the Apple download site but on attempting to install it I ended up with the same error.
Can anybody out there offer any help with this as I am currently without my iTunesHi again,
I have just posted an answer to my problem on a "more like this" discussion that I found on Apple Support Communities. So far I have managed to install iTunes and QuickTime in the way b noir suggests on this post.
It is early days but so far so good.
Uninstalling iTunes/Quicktime "The feature you are trying to use is on..." -
ITunes installer installs wrong folder.
Installer installs iTunes.msi in folder IXP729.TMP in Local Settings/Temp on XP SP3 English, then complains it can't find Local Settings/IXP694.TMP/iTunes.msi, which doesn't exist. I navigate to iTunes.msi in the folder it just created, IXP729.TMP but it comes up with some sort of error, then when the installer cancels it deletes that folder. I tried copying the folder while it did exist, then running iTunes.msi directly from it, but it still stops with the same error, that it can't find the non-existant folder. This is a continuing problem--I tried updating to the previous version a couple of months ago and the same thing happened. Plus, the installer and errors are in Japanese, although my OS is English and I selected to install the program in English in a stage of installation before the problem.
Any suggestions?Thanks, turingtest2. That didn't work, but it helped. You made me realize I had the problem backwards--the new installer wasn't looking for something it had just created and misplaced, it was looking for the previous installer, which had been deleted (if the error message had been in English I'd have been able to read it). MS Program Install and Uninstall Utility also didn't work--gave the exact same error message, that it couldn't find the previous iTunes.msi installer, so it couldn't uninstall the previous version. Once I knew the problem, I found the solution online--Microsoft's old Windows Installer CleanUp Utility, which they discontinued but is still available at Major Geeks. Used that to uninstall the old (along with all the obvious ancillary files, plus bonjour and quicktime), deleted the program folders from Program Files, rebooted, then the iTunes installer worked (oddly, it even kept my old settings and playlists somehow).
If anyone at Apple is reading this, PLEASE give us the option to choose the language of the installer we download. I went to the English apple.com site and entered my country as USA, but because I'm in Japan at the moment the installer was in Japanese. -
ITunes installation error: does not have program associated with it for performing this action
Repeated tries to install iTunes continues to fail. Installing on Acer laptop using Windows 7.
Error: does not have program associated with it for performing this action
We have done the following: open Default programs, clicked associate a file type, clicked on change program button and selected a program to open with and clicked OK/enter.
The installation continues. we get to the finish window; click finish.
Next error: iTunes has been installed incorrectly.
So, what do we do to get iTunes working?
Thank you.Hi normeagle,
Welcome to Apple Support Communities.
You may find this article helpful for troubleshooting your iTunes installation:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Best,
Jeremy -
I need to uninstall Adobe Flash Player Installer/Uninstaller 14.0 r0
I need to uninstall Adobe® Flash® Player Installer/Uninstaller 14.0 r0 but have looked everywhere for how to do this & can not find out how to do this can someone please help? I am using A Sony Vaio, Windows Vista Home Premium 32 bit, I use Chrome Version 36.0.1985.143 m.
I want to get it off of my system because ever since I installed it I have had problems with Chrome loading it does not want to load then if I restart my comptuter & I click on chrome 5 windows open up at one time a white box appears saying "Your profile can not be used because it is from a newer browser version of google chrome. Some features may be available. Please specify a different profile directory or use a different version of chrome" then if you click ok it shuts all the windows down. I have figured a way to get one window to stay open so I can use chrome, now I do have other browser I can use but I do not like them at all & do not have a flash player since mine is built in with Chrome. So on to the other problem that began as soon as I downloaded this & I understand it may not be this but I still want to get it off of my computer. I also have been having trouble with my flash player error messages: saying it has stopped working constantly, it says upgrade flash text, a plug in shock wave flash isn't responding then in (stop plug in) it wants you to hit. I have run 3 different Mallware programs through my computer just in case that was one question that was going to be ask. No other programs jave been downloaded wither.
I am not very good with computers so I have to come to places like this for help & I really have to have help explaining what to do because do not know much about computers other then getting on them & surfing the web & some basic things. When chromes message said specify a different profile directory that went right over m head. So that should give you an idea where I am coming from. I want to thank you in advance & hope I have made sense in what I have written I tried to give all the information that I could.Your screenshot of task manager clarifies things.
When I replied, I had been looking at the screenshot of the desktop from the original poster, which shows the uninstaller executable and it's properties. That executable doesn't install anything -- it can just be dragged to the trash; however, that didn't completely align with the behaviors either of you were describing, and we've been trying to figure out what you were talking about. It wasn't making a lot of sense to me, and it's not a question that I've seen come up before, at least not articulated this way.
FlashUtil32_XX_XX_XX_XX.exe is the sandbox broker for Internet Explorer. You can read more about the sandbox work here: Flash Player Security with Windows 8 and Internet Explorer 10
The description listed in Task Manager is a bug, and the source of the confusion. We've been doing a lot of work modernizing our build systems, and this is fallout from that work. This is something I'd like to see cleaned up, but it's pretty low on the list of priorities.
The broker service is invoked when Internet Explorer is running in Protected Mode. On my Windows 7 machine running IE 10, running Flash content in Internet Explorer with Protected Mode enabled causes the broker service to be invoked (this is probably true for previous versions as well, but I didn't test them). If I disable Protected Mode and restart Internet Explorer, the broker is not invoked, which is expected.
To disable Protected Mode, launch Internet Explorer and choose security. Uncheck Enable Protected Mode. Internet Explorer will restart, and you should be able to verify that the broker is no longer invoked when loading content with Flash Player.
I've included a screenshot showing the expected processes in both scenarios below. As the Flash Player ActiveX control is loaded into an Internet Explorer process, you'll see the child explorer.exe process listed, which hosts the Flash ActiveX control in the process list.
Sandboxing the Flash Player plug-in is an important security mitigation intended to increase the cost of successfully developing and deploying malware. While it's not a panacea, it significantly raises the bar for attackers. As I'm sure you've read in the news and trade literature, the threat landscape has evolved significantly over the last few years, and modern security threats and their mitigations are a necessary reality. New mitigations typically come with some additional processing overhead. The overhead varies based on the architectural choices made by the particular browser vendors, but the overhead in IE is pretty reasonable.
We haven't published a blog post specific to IE, but if you're interested in the implementation details, the sandbox architecture is similar to what we did with Protected Mode for Firefox on Windows. The Flash Player process that handles untrusted content runs at Low Integrity, which restricts access to critical system resources in the event that you encounter malware designed to take control of the Flash Player process. Access to system resources is negotiated through a Medium Integrity broker process. Without Protected Mode, the Flash Player process handling untrusted content runs at Medium Integrity, making it easier for malware to escalate privileges from a hijacked process. Depending on the functionality in play, a lot of message-passing can take place between IE, the broker and Flash Player. We've effectively doubled the number of messages that get passed, plus put a bunch of validation checks in, and all of that consumes CPU. It also makes your web browsing activity more secure.
Some desktop applications (Yahoo Messenger, for example) also use the ActiveX version of Flash Player installed on your machine. This could explain why you see Flash Player and the broker invoked unexpectedly. We're also aware of an issue on Vista where the broker doesn't always exit as expected. In that instance (and on WinXP), I'd highly recommend that people use Google Chrome for web browsing, as Google has extended some security mitigations that would only be available to Internet Explorer users running in newer versions of Windows, and it doesn't suffer from this specific issue with the broker. -
I'm not sure if the error message is related but smart friend was using my computer started deleting Quicktime & Safari and told me that they shouldn't be on my computer as they are not windows product & I can't use them on my laptop. With trepidation but acknowledging I don't know any of the stuff they were talking about, I allowed them to raid my laptop thinking it could be for the best. Now I'm not sure if it is related or not but depsite me having the most recent Itunes updates on both my Ipod 4TH GT, I am getting the following message everytime I connect my Ipod to the computer...and the timing would be about right too:
this ipod cannot be used because the required software is not installed. Run the Itunes installer to remove Itunes, then install the 64-bit version of Itunes.
If it helps I am running the 10.7.0.21 on the Sony Vaio & remember checking last week I do have the latest update on the Ipod but it is a different version from the Itunes on the laptop (which may be normal, I wouldn't know) but as I am away from home & Wifi I can't tell u the version on that though.
My problem is I cannot find an apple installer on the laptop to uninstall & I have searched Apple & Google for help and have seen others posts with the same issue but alot of the answers unfortunately I can't follow. I would greatly appreciate it if you can you answer any of these questions for me?
*Will add & remove totally uninstall Itunes so that I can reinstall?
*Will I lose my apps, music & data?
*If the apps, music & data is recoverable, how do I do that?
Sadly I can't find the installer & would love to add my new Mumford & Sons cd to my Ipod collection but don't know how to fix this. I love my Ipod & google but I have spent hours tryign updates, downloads, searches & feedback to Apple. A few months ago I had an Itunes billing problem & there was a webpage where you could email an apple support worker & rhe replied to my credit card problem within a day or 2 but I can't find that help for this problem..I couldn't express my graditude enough if you could help me with this, but thank you.dorygirl2009 wrote:
I'm not sure if the error message is related but smart friend was using my computer started deleting Quicktime & Safari and told me that they shouldn't be on my computer as they are not windows product & I can't use them on my laptop.
This "smart friend" really sounds like a collosal moron.
Follow the instructions here: http://support.apple.com/kb/HT1925 to remove and reinstall all Apple products on your computer.
Once you get everything working, the next time your "smart friend" wants to touch your computer, tell them firmly NOT A CHANCE IN ****!
None of your data (media, podcasts, apps) will be affected by removing and reinstalling iTunes. -
This iphone can not be used because the required software is not installed. Run the itunes installer to remove itunes, then install the 64bit version of itunes
I keep getting the above error everytime I plug in my iphone.
I am not daft, I do have the 64bit version of iTunes installed already. When I installed itunes 10.5 and more recently 10.5.1 I got an error message that rolls back a section of the installation (The updater I think) before finishing off installing iTunes.
After the installation iTunes will work normally apart from when I try to connect a device. At which point I get the title error message and I can not sync my phone.
It's probably down to Itunes not installing properly however no matter what I try I can not sort the problem out. I've tried uninstalling all apple programmes followed by a registry clean, then reinstall. I've tried the same again but in a specific order. I've tried repairing iTunes, repairing the updater etc etc. Nothing seems to work. I'm out of ideas.
Has anybody had this problem? Please can somebody tell me how to fix it!
Getting an iPad this Christmas and if I can't sync that up to my PC I may just have to go over to ANDROID!!!Is there a way to install this on its own?
Yeah, let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunes64Setup.exe installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunes64Setup.exe, and select "Extract to iTunes64Setup". WinRAR will expand the contents of the file into a folder called "iTunes64Setup".
Go into the folder and doubleclick the AppleMobileDeviceSupport64.msi to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport64.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, does an iTunes install go through properly now?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.) -
How do I move my iPhone to a new iTunes installation?
Hi folks,
I have a new Windows 7 computer and want to sync my iPhone with it, but iTunes says it's going to delete all of my data. My old computer that I used to sync with is gone; the drive has been reformatted.
I don't care about the music on the phone; I have all of that on my server. However, I'm worried sick about my apps and the data stored within them!! I have years worth of life data, journals, etc, in apps on this phone. How do I tell iTunes, "This is my new computer now; back up and sync here from now on?"
Here's what I've done so far:
1. I authorized the new iTunes installation with my iTunes account.
2. I right-clicked on the phone within iTunes and selected "Transfer Purchases." It appeared to work, said it was copying all of my apps. But when I go to the Apps tab and click "Sync Apps", it tells me it's going to replace all of the apps on my phone with the apps in iTunes. However, I only see two (out of dozens) of my apps there! Did "Transfer Purchases" not do what I expected it to? How can I fix this?
Thank you!It has always been very basic to always maintain a backup copy of your computer for just such an occasion.
Use your backup copy to put everything back.
The iphone will sync pics and itunes content with one and only one computer at a time. If you sync to another, it will indeed erase the current content and replace with content from the new computer.
Also if you sync contacts/calendars to a blank computer, they will be erased as well. Another reason a backup is critical.
If you have failed to maintain a backup ( not good)then, transfer purchases will transfer itunes purchases. Make sure you have authorized the computer for your itunes account(s).
About iTunes Store authorization and deauthorization
Backup your iphone:
Backing up, updating, and restoring iPad, iPod touch, and iPhone software
Enter one unique contact and calendar entry on the new computer. When you first sync you should get the option to merge the data.
Than make a backup copy of your computer and always maintain it. -
I want 2 separate itunes installations - how to do it?
I want to have a 2nd complete itunes with all my music on an external drive as backup or to take to another computer but when I try to run itunes setup on the external drive it just wants to repair or replace the itunes on my boot drive - how do I make it make me a 2nd itunes on the external drive. I REALLY do not want to mess up the original itunes as there is too much music in to get it all organized again.
JOhnYou cannot install two iTunes programs as you describe. Very few programs nowadays allow one to perform what you want.
There is another way to get what you want. It may be a bit involved to set up, but will work. Managing the syncing between the two 'Libraries' will take some diligence on your part.
Here's what I would do. With a complete and functioning iTunes Library, music files and metadata:
- Close iTunes
- Make a copy of both the Library database file located in the 'My Music\iTunes' folder
- Store the files in a safe folder
- Attach the ExHD to the PC making sure it is a drive letter well down the alphabet ('M', 'N' or 'O') - formally change this if not
- Open iTunes
- Perform a 'move' of your Library to the ExHD as described in this post: http://discussions.apple.com/click.jspa?searchID=-1&messageID=1836529
- Do not delete the original music files on the Root Drive
- Close iTunes
- Make a copy of both the Library database file located in the 'My Music\iTunes' folder - label them so you know they are from the ExHD
- Store the ExHD Library files on the ExHD
- Swap the original Library files with the current ones
- Open iTunes - your original Root Drive Library will be back
What you have just done is to store the music files and Library database files on the ExHD. You can attach the ExHD to any other PC with iTunes installed (Keep a copy of the iTunes Installer files on the ExHD so you can install it easily).
As long as the ExHD is attached to any PC as the same drive as you did initially, you can copy those Library files to the iTunes folder, open iTunes and have a replica of your music, Playlists and metadata.
Of course, changes made to the main iTunes music file will not be reflected in the ExHD file unless you sync the changed music files and the Library databases. It’s a bit more involved, but as a start -- there it is. -
First, I'm on Windows Vista ... not a mac ... and I do not own MobleMe ... my wife and I are already users of iTunes ... so we're talking about going from where we are now to where we want to be - which will involve changes. Thanks in advance for sharing ...
Currently, my wife and I have separate Windows Logons (on the exact same desktop machine) ... and we each have our own respective iTunes software installed on our separate desktops. She syncs her iTunes with her iPhone, and I sync my iTunes with my iPad and iPhone.
I'm interesting in merging our separate iTunes accounts into one for the purpose of not having to purchase duplicate apps that we each will be wanting in the future. (She doesn't know it yet, but she's going to get her own iPad for a surprise present.)
Looks like we are going to repurchase all her paid apps and place those into my account ... (she has fewer paid apps than I have, and that seems to be the least expensive way to start off.)
So... Here's my question:
Is it better to have her sign off permantly from her installed iTunes Account, and sign back on as "me" ... then download all the apps I have already bought that she wants? ( I.e. have two separate iTunes installations - both using the same login ID and password ... but personally configured to our liking).
... OR ...
Is it better to delete her installation of her iTunes Account and just start using mine ... again configured to her liking by checking which apps should install her her devices and which should be installed to my devices?
=============
Right now, she has her own music and I have mine ...
I'm open to any suggestions about PROs and CONs of each method ...
Thanks for sharingI've done some more reading around and found posts talking about disconnect issues and that some of them were able to fix their issues with a newer router.
I started thinking about my setup... I have a fairly old Linksys WRT54G-L v1 router and the latest firmware is 4.3.0.12. I had previously been running 4.3.0.5 and last night before more tests I upgraded my router.
After upgrading the router I restored and re-upgraded Apple TV. Connected to iTunes and synced a movie. The streaming worked even if I rebooted Apple TV. I could close iTunes on the computer and restart it and the Library title would go gray and then turn back to white when iTunes comes back up.
Sounds like its working ...
However, when I restarted the computer... relaunched iTunes... the library title / link stays grayed out and no streaming...
SO after reading those posts about the potential for routers to be incompatible it got me thinking about how old mine is, 5 or 6 years old I think... and now I'm thinking about a Time Capsule or AirPort Extreme...
But before I do that, I'm going to update my Windows computer that hosts iTunes to XP SP3 and see what comes out of it. I have been putting that off long enough (actually thought I had already done it but I guess it just slipped me).
After that I will see how everything is behaving.
IF anyone has XP SP3 and still has this issue I'd be interested to know what kind of router you are using.
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