Itunes installed to vista 64 bit issues

Ive installed itunes into my new HP with vista 64 bit...it seems to work but its appearance isnt quite there. All the letters from the drop down menu are dark and out of focus- ie file-edit etc(top left) the task bar up top is completely black and you can barely see the letters, same with the bottom and the minimize, maximize and close icons in the upper right.
any ideas?
Ive installed and uninstalled it several times and its still the same.
Please help
Jonas

i have the same problem tried everything

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Itunes install and Vista x64 ".ipg" registry permissions issue

Much like similar posts, I tried to upgrade to 8.0.2.20 x64.
It gets almost to the end (on iTunes piece, I think) and stops with:
"HKEYLOCALMACHINE32\Software\Classes\.ipg\OpenWithList\iTunes.exe.
Verify that you have sufficient access to that key, or contact blah...blah...blah"
I initially ran the install "as Administrator". I tried again by logging into the machine as Administrator. Checked permissions on the above Reg key. Uninstalled, cleaned registry. Tried re-install of 8.0.11. Tried the "Switch-less" installs.
NOTHING gets past this registry key. And, of course, I have no iTunes! Quicktime and all the rest appear to be fine.
Somebody smarter than me <everyone!> please offer some relative wisdom or simply a comforting assurance that Apple is listening and cares deeply about our sufferings!
Thanks, h

Well, I have an update.
I used RegSeeker (again) but this time removed every reference to Apple and it's products.
I then went to apple.com thru IE 64bit and redownloaded the 64 bit itunes.
This time - it gave the "QT is corrupt or not present" error.
I went back to apple.com thru IE 64bit and down'd the standalone version of QT. It crapped out on a CLSID registry error (I can post the actual, if anyone cares)
HAS ANYONE HEARD ANY OFFICIAL WORD ON WHETHER APPLE IS ADDRESSING THESE ISSUES!
Thanks, h

Boot Failure following itunes install on vista

Hi all,
As a new ipod owner, just installed latest version of itunes. It downloaded and installed correctly but following the requested restart, pc failed to boot. Reset BOISS to defaul values, also tried all the safe mode options but no joy! It siply goes to the next stage and hangs with a black screen and a mouse pointer. Specs:
1 Samsung NP R20
2 Windows Vista
3 Standard ipod 80gb
The only strange thing during the install is that I left the ipod turned on and connected during the process. Any idea if this would have an impact? How do I get out of this one?
Cheers,
Al.

I had the same problem and this is what I did to fix it.
go to your control panel
User accounts and family safety
User accounts
You should now be at the make changes to your user account menu
Go to the last choice of turn user account control on or off and uncheck use User Account Control(UAC) to help protect your computer.
I did this and the installation worked like a breeze and we got our Itouch Ipod up and running immediately.
I hope this helps you out.

Unable to update itunes 7.7 - 32 bit issue....please help

I tried to update my itunes on my laptop and keep getting the following error message:
The version of this file is not compatible with the version of Windows you're running. Check your computer's system information to see whether you need an x86 (32-bit) or x64 (64-bit) version of the program, and then contact the software publisher.
My laptop, Sony, VGN-CR203E, is a 32 bit system...whatever that means. I unfortunately, uninstalled the old version of itunes thinking that I would be successful in reinstalling the new version...still receiving this same error message.....can anyone PLEASE help? I love to rent moves through itunes when I travel....THANKS!!!!!

Dah....after searching this site I finally found the answer...so if anyone else is having problems...read this article....
http://support.apple.com/kb/TS1406
Also...when you download the Itunes....there are 2 options for downloading.....
option 1 - Vista 64 bit
option 2 - Windows XP or Vista
Make sure you download the 2nd option - Windows XP or Vista....
Worked fine once I figured that out....hope this helps other....

ITunes 9 on Vista 64 - Randomly Freezing and Recovering

I have a strange problem since upgrading to iTunes 9 on my machine, and my searching thus far hasn't found a fix to my particular issue.
I upgraded my Vista 64-bit PC to iTunes 9, and since doing so have a strange problem occuring, especially during video playback. Anytime I start a video podcast or movie, the video will freeze in the first 10 seconds, and stay frozen for about 45 seconds... then it'll continue and work fine for the rest of the video. Playback must be continuing in the background, because when it 'unfreezes', it's about 55-60 seconds in or wherever it should have been if it had been playing straight through. In addition to this, iTunes will sporadically appear to hang during general usage (switching a song, adjusting volume, etc), but again will recover about 30-45 seconds later. Music playback is unaffected by this (the song will keep playing even if 'frozen'), but video is, and it's SEVERELY annoying. The freezing outside of video playback seems random, but it ALWAYS freezing within 10 seconds of starting a video/podcast... and it always continues after about 45 or so seconds.
Other than the above issue, iTunes does still work, and so does my iPod/iPhone syncing, etc, but even those actions are occasionally subject to iTunes lagging, as described above.
I had been running the latest revision of iTunes 8 on this same PC with no issues at all - this all started directly upon updating to iTunes 9. No other changes were made to the system that could explain this, in my opinion.
Quicktime does not appear to be suffering from the same issue, and I've yet to upgrade my laptop for fear of having the same problem there.
System is... AMD Phenom 9850 Quad-Core CPU, 8GB RAM, Nvidia GTX260 Video, SoundBlaster XFi Titanium Sound. OS = Vista Ultimate 64-bit SP2 with all updates done, and I have the latest Nvidia and Creative drivers installed for my hardware.
I've tried completely uninstalling/reinstalling iTunes, and this didn't solve the issue. I'm using the 64-bit iTunes installed, and had no issues with installation.
Anyone have any thoughts?
Thanks for your time!

I have the same problem as all of you, I am on Vista x64, iTunes 8.2 had no problem working with my 30000+ library.
THE FIX: REVERT TO 8.2 because 9 obviously is made to ** us off.
Here is how you can get back to a workable state:
-UNINSTALL iTunes 9
-Install iTunes 8.2: http://bit.ly/tDsGB
-When you start it, it will tell you your Library was made using a newer version. Ignore it and click OK.
-Start iTunes 8.2 (again) and HOLD the Shift key when loading and select your library from the "Previous Music Libraries" folder (it will be in your Music folder and is named the exact date you installed iTunes9)
Then your done, and you can actually listen to music.
Hope this helps someone!!!
[email protected]

Itunes install on windows - not enough space with 80 gig open, itunes install on windows - not enough space with 80 gig open

Hi
had itunes installed (windows vista 64), after lots of errors and refusing to sync nor repair nor upgrade - I uninstalled. the next step was that it didnt want to reinstall due to older version... have now removed all with Revo uninstaller pro. Now i cant re install as it tells me I dont have enough space even though i have 80gig open? dont know what else to try.

Best to remove all music and re-sync from the Mac, which you can do without doing a complete Restore of the iPhone. Assuming that you auto-sync music and not manually manage music on the iPhone:
While connected to your Mac iTunes, change your sync settings by un-checking the "Sync Music" option, then apply the change to delete all the music.
Since there seems to be some funny business with iCloud, where some music downloads stubbornly remain on the iPhone despite attempts to delete them, disconnect from iTunes and check your iPhone to make sure all music really was removed. If you still see music, first turn off the "Show All Music" option (Settings/Music/Show All Music/OFF) since songs with a cloud symbol really aren't on the device. If after doing that you still see music on the iPhone, go to Settings/General/Usage/Music and swipe left to right across "All Music" and tap Delete. Hopefully that deletes past cloud downloads you may have done. If not, I've had to change to manual sync mode, manually deleting remaining songs by navigating into iPhone via iTunes, backing up, restoring from backup, then changing back to auto-sync mode.
Re-connect back to iTunes and change your sync settings to allow music syncing -- either your entire library, or selected playlists, genres, albums, etc.
You mentioned that your library is "only 14 GB" but consider that if you have a 16 GB iPhone you don't really have 16 GB of storage, so perhaps you're running up against a real capacity issue if you own a 16 GB model, or have a larger model but other things taking up space. So perhaps you can no longer sync your entire library as you expect.

Transferring albumn artwork/song ratings etc to new itunes install

I have windows XP installed on one HD and Vista installed on another HD on the same PC. I have spent a lot of time getting the album artwork, rating the songs etc on the XP iTunes install. I recently upgraded my ram and can now use Vista w/o Lag and I want to find a way to transfer all the settings to my new iTunes install on Vista.
All the music is stored locally on a 3rd HD on my pc so I don't need help transferring my library (I saw a LOT of posts about that topic, so I'm just being clear that I don't need help with that).
Also my iPhone is synched with the iTunes/XP and I don't want it to erase everything off the phone if I synch it with the Vista/iTunes.. I have authorized the new iTunes.. just wondering if that is good enough or if there's anything else I need to do to ensure I can synch to both versions of iTunes w/o a problem.

You need to put your iPod in automatic sync mode and they will transfer automatically.
You can't do it if you are in manual update mode.

Can't install Itunes 64 on Vista 64 bit OS

Bought an Ipod Touch. Downloaded iTunes64. On install I get an iTunes + QuickTime error "Windows Installer Service could not be accessed. This can occur if you are running Windows in safe mode (not), or if the Windows Installer is not installed correctly. Contact your support personnel for assistance"
HP Support(3 hrs), Microsoft Support(none), and Apple Support(2 hrs) unable to diagnose and offer fix. Any one had this error and successfully installed iTunes 64 on 64 bit Vista?
AKWilder

Excellent news, AK! Glad the HP chap was able to fix things for you.
Our flight to New Zealand will be from San Francisco to Sydney, then to Auckland
Ahhhh ... the long one ... Actually the issue I was wondering about would hit on LA-to-Auckland as well, but looking at the features on the Touches, a full charge apparently only gives you a maximum of 6 hours video playback:
http://www.apple.com/ipodtouch/features/
... so it might be worth getting a battery-pack of some description as well?
I haven't used it myself so can't vouch for it from personal experience (actually, I've never used a battery pack with an iPod), but there's a Kensington model I can see in the online Apple Store that claims it will give you up to 21 hours of video playback:
http://store.apple.com/us/product/TR823LL/A?fnode=MTY1NDA4NA&mco=MTA4NDYwODk
Thinking that with both that and the ipod fully charged, that might get you all the way from Florida to Auckland. (Best to do some "comparison shopping" of your own, though, before getting something like that ... I'm no expert on what would constitute the best deal for you.)

Why can't I install Itunes on windows vista 64 bit?

Why can't I install Itunes on windows vista 64 bit? I have removed all apple software and repeated the reinstall many times but it fails. I get this complicated error mesage and then the installer rolls back and fails.

I get this complicated error mesage and then the installer rolls back and fails.
I'd like to have a closer look at that error message please.
Generate the error message again. While the error message box is open, hold down the Alt key and hit the PrtSc key. Paste the screenshot into an image file (using a program like Paint), and save the file.
Start a reply here and click the wee camera icon at the top of the reply window. Click "Choose file", browse to the image file, select the file and click "Open". Now click "Insert file" to insert the screenshot into the reply.

Cannot get Itunes 8 64-bit installed on Vista

I'm having a heck of a time trying to install itunes. I recently got Vista 64 and I have an ipod shuffle I would like to sync up with my computer but Itunes 64-bit is not installing. It loads up the install progress bar but it instantly says it's finished installing, but nothing gets installed. This might be because I first accidetntally installed the 32 bit version of itunes, but I uninstalled it when I realized I needed the 64 bit version. The 32 bit version didn't work either. But I don't understand why the 64 bit version is not installing. I tried clearing out the temp folder but I'm just wondering if anyone else is having this problem because it seems like it works for everyone else. Please help, thanks.

Thanks, I got it working... I deleted the temp files, restarted, and tried installing itunes, but at first it did the same thing, it skipped the installation and said it was finished. Then I remembered I read somewhere someone said try renaming the default directory so I renamed it to apple/intunes/ and tried installing and guess what, it worked fine! I have no idea why the directory name would be screwing up the install but I'm pretty sure that's what the problem was because that was the only thing that fixed it. Anyways, I'm happy now, itunes is working. Now I just need a Macbook pro with 8 gigs of ram and I'll be set.

Installing Windows Vista Ultimate 64 bit on Bootcamp issue

Hi I'm a newbie, I would like to install Windows Vista Ultimate 64 bit using boot camp. I went into boot camp to partition and split the 1 terabyte hardrive. half is for Leopard, the other half is for Windows Vista.
I followed the steps and popped in the disk, awhile later I get a message saying "Where do you want to install Windows?"
It's showing:
Disk 0 Partition 1 200 mb primary
Disk 0 Partition 2 466 gb Primary
Disk 0 unallocated space 128 mb
Disk 0 partition 3 Boot camp 464 gb Primary.
which ever one I click on it says "Windows Cannot be installed to this hard disk space. Windows must be installed to a partition formatted as NTFS"
I can't get passed this part, what do I do?
Any help is greatly appreciated

Hi Stuart,
Vista needs its system partition to be formatted with NTFS.
The BootCamp Asistant does a pre-format with FAT32 since OSX can not write to NTFS partitions (only read).
Therefor you have to reformat the Windows partition with the Vista Installer to NTFS.
See page 11 of the BootCamp Setup Guide found here http://www.apple.com/support/bootcamp/ (and it's also part of the BootCamp Assistant).
Regards
Stefan

I cannot install iTunes 10.2 64 bit on Windows 7 Home Premium

I'm able to download the iTunes 10.2 64 bit program without any issue. However, when I try to intall the program Windows installer issues error message: "This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer package”.
I have tried to open 'itunes64bit.exe' as the Administrator but this still doesn't work!
I’ve scanned a Microsoft forum for iTunes download/installation problems. Most answers on the forum refer to a system32 error appearing when they attempt to install itunes64bit.exe on Vista or Windows 7.
One member had a solution whereby they downloaded a program from Orca to increase Windows Installer’s capability and another to help install iTunes.
The problem is that Windows Installer will not install these downloaded programs either!
I’ve followed tech advice to change the Windows Installer setting from ‘Service Status’ stopped to ‘Service Status’ started and applied/ok’d changes. However, as soon as I try to install a non-windows program it automatically defaults to the ‘stopped’ setting and issues the error message about not being able to verify the package being installed.
I followed the steps to unregister and reregister Windows Installer too, also to no avail.
You’re probably thinking this sounds like an administrator issue. However, I’m the only user and Windows 7 is registered to me – which should make me the only administrator.

Hi Lee,
"You’re probably thinking this sounds like an administrator issue. However, I’m the only user and Windows 7 is registered to me – which should make me the only administrator."
You are correct but to a point. I thought so too, however, like you, I am "second in command"...under myself.
I was in the same situation and tried others' successful workarounds. Nope. Actually, an ongoing frustration for a few months to no avail...until I came across this link, http://answers.microsoft.com/en-us/windows/forum/windows_vista-windows_programs/ this-installation-package-could-not-be-opened/40c3cf33-b155-4dc7-b21e-ca5acce105 f3. It shows you how to access the Administrator login, literally. It worked for me.
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" I’ve scanned a Microsoft forum for iTunes download/installation problems. Most answers on the forum refer to a system32 error appearing when they attempt to install itunes64bit.exe on Vista or Windows 7."
I was opposite on this one. What led me to think it wasn't the above was seeing this user " ` " , also known as Accent grave. The Users first file is labeled " ` " and has a little gold lock on it. When I scanned Task Manager, under Processes Tab, the User Name column showed " ` " attached to certain processes. I knew it was me, but did not realize it was the Alpha me
I cannot say if the system automatically did this or I or Alpha (I'm blaming Alpha). If there is a way to change this I do not know, and if I should. Either way, I will do some more research and pray another personality isn't isn't lurking about
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Ss

Installing iTunes 7.6 64-bit

I have Windows XP Professional x64 Edition, i cracked the installer for iTunes 7.6 (64-Bit for Vista) so it would stop checking for Vista and then it let me install in on XP, as the only item in that installer that is Vista Specific is the CD burning drivers, the rest is fine in XP.
After installing, when i launch iTunes it tells me i don’t have QuickTime installed. this is because quicktime is in “C:\Program Files (x86)\QuickTime” and iTunes thinks it should be in “C:\Program Files\QuickTime”. Program files (x86) is the folder for 32-bit emulation, and i cannot install Quicktime in the regular Program Files because its not a 64-bit program.
Apparently in Vista 64-bit versions you can link the 2 locations but that doesn’t work in XP, or at least its a different command prompt command.
Can anyone help?

I am a Mac advocate but have to use Windows and currently uses Windows XP Pro 64Bit (SP2) and I have the same issue I have found several websites on how to work around iTunes's problem to get it to work but what I am looking for is a way to request Apple to include the 64-Bit drivers and modify the install to recongize Windows XP Pro 64-Bit as a valid OS. This is all the work arounds are doing in the first place. I DON'T want to got Vista x64 to get a supported configuration of iTunes. You have 64-bit drivers for bootcamp so ITunes and Safari should be 64-bit.
BTW Here is the site I found with the workaround
http://yukichigai.googlepages.com/iphonex64
Steve love your products but we need your apps to work in 64-bit on XP Pro 64bit and Vista 64bit, don't do a Microsoft.
Also while your at it can you hurry u with the Blue-Ray capable 15' MacBook Pros that can do WUXGA or 1080p HD resolutions (1900x1200).
Thanks for the lack of blue screens,
Chris

Unable to install itunes 10.5 after update issue. "windows installer package error"

So when the update for itunes happened, it wiped my ipod, and then my ipod would not work with itunes. So I uninstalled itunes and tried to reinstall it and it gives me that error message. "There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor." I have tried all the fixes from deleting everything to running command prompts. I think i tried everything.
Method 1: Right click on the setup file and, from the drop down menu, select 'run as administrator'
Method 2: Open command prompt in elevated mode and, then unregistered and re-register Windows Installer.
1. In the Start search box and then type 'cmd', when the command application appears at the top of the start window, right click on it and, from the drop down menu, select 'run as administrator' and type each of these commands in the command prompt and press Enter
   • msiexec /unregister
   • msiexec /regserver
msiexec.exe belongs to the Windows Installer Component and is used to install new programs that use Windows Installer package files (MSI)
http://windows.microsoft.com/en-US/windows7/Command-Prompt-frequently-asked-ques tions
Method 3: Start the Windows Installer service
1. Click Start, type Services.msc and press {ENTER}
2. Double-click Windows Installer
3. Set the Startup type of Windows Installer to Manual
4. Click Start to start the service. Note down the error message if any.
5. Click OK.
If the above mentioned steps don’t resolve the issue, then
follow the steps and check whether you can resolve the issue:
Method 4: Empty your Temp directory and restart
1.       Choose Start > Computer
2.       In Computer, open the "C:" drive.
3.       Open the Users folder.
4.       Double-click the folder titled with your username.
5.       If you see an AppData folder, skip to step 10. If you don't see an AppData folder, proceed to the next step.
6.       Choose Organize > Folder and Search Options.
7.       Click the View tab.
8.       Select the option to "Show hidden files and folders." (In Windows 7 this option will be called "Show hidden files, folders, and drives").
9.       Click OK.
10.    Double-click the AppData folder to open it. If Windows needs your permission to continue click Continue.
11.    Double-click the Local folder to open it.
12.    Right-click on the Temp folder and choose Delete.
13.    In the confirmation dialog that appears click Yes.
14.    If you are unable to delete the Temp folder, close all programs, especially those in the Notification area ("System Tray") of the Windows Task bar and repeat step 12.
15.    Restart your computer.
Method 5: Removing iTunes
Note: iTunes Store purchases or songs imported from CDs are saved in your My Music folder by default and are not deleted by removing iTunes.
1.       Quit iTunes.
2.       From the Start menu, click Control Panel.
3.       In Control Panel, click Uninstall a program. The Programs and Features Control Panel opens.
Alternately, in Classic Panel of Control Panel, click Programs and Features.
4.       Select iTunes from the list of currently installed programs, then click Uninstall.
5.       When asked if you would like to remove iTunes, click Yes.
6.       After the uninstallation is complete, do not restart your computer if you are prompted to.
7.       If other program entries were listed for iTunes in Programs and Features remove those as well.
8.       In Programs and Features, also remove any iPod Updater applications that are listed in the same fashion as you removed iTunes.
Method 6: You may also try downloading the Windows Installer Cleanup utility and run that to remove the leftover ITunes installer files that may be causing issues with your current installation.
You may refer the following article to download the Windows Installer Cleanup Utility:
http://support.microsoft.com/kb/290301
1. Click on Start > All Programs and then click Windows Install Cleanup; the Windows Installer Clean Up Utility window appears, listing software that is currently installed on your computer.
2. Select iTunes from the list and click Remove. If you have multiple iTunes files, remove all of them.
3. Once you have completed the above steps to Empty your Temp directory, Completely remove iTunes and QuickTime, and Clean up iTunes installer files on the computer, you can install the latest version of iTunes from
To this:
This solution correct my bug.
I had the same error in with the i-tunes installation and i did this and it worked.... This works for any i tunes that fails to install itself on 64 Bit
You have to go into your registry.
Start, run, type in “regedit”.
Next go to HKEY_LOCAL_MACHINE.
SYSTEM
CurrentControlSet
Services
MSIServer
To the right you’ll see WOW64. Double click on it, or right click on it and click on modify. Change the setting from 1 to 0.
Next, go to the start menu again and type in the search box: “services.msc”.
Look for and find the Windows Installer service.
Double click on it and tell it to stop. Next, tell it to start.
You should now be able to install your programs.
------ By the way I dont have the WOW64 option is not available.
I was able to install quick time just fine. All of the other apple software associated with itunes installed fine but itunes did not. Im not sure if there is a virus that could do this. I didnt delete anything but apple folders.
I have tried other things but i cant remember exactly there were.
When the install process for itunes is running it changes with the error message shows up during install.
Thanks.

I should have posted this earlier, but anyway. I restored my laptop to factory version after backing up any useful data, and the first thing I the laptop was restored was connect to the internet, download and install the latest version of iTunes. And Bingo! It worked.
Apple helps you find Original Sin with the Windows.

ITunes will not work on Fresh INstall of Vista x64 SP1

I have a strange issue. I have a Windows Vista x64 with SP1 (Yes the DVD is a production DVD from Microsoft not a slip stream copy.) and I wanted to do a fresh install of Vista with SP1. Reinstalled OS and everything is running great but iTunes. When I start iTunes I get this error message about "mssip32.dll" being damaged or corrupt please reinstall the app. So I looked around good old Google and apple.com. I found several fixes about re-registering a set of dll files. So did them all, no change. Reinstalled Vista from scratch again, no change. So for the heck of it I reinstalled Vista with no SP1 installed and then applied SP1 and it works fine. I reinstalled Vista with SP1 and have been running it for over a week and everything on the system is tested and solid as a rock with no issues. The only program that will not work is iTunes. I have also tried all the way back to version 7.4 and no luck.
Any ideas on this?

Read this scary microsoft support article on windows updates?

Itunes installed to vista 64 bit issues

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