ITunes instant crashes
After I updated my software on 2/29 my itunes and other programs crash immediately when I turn them on. Here is the itunes error file.
Process:
iTunes [3404]
Path:
/Applications/iTunes.app/Contents/MacOS/iTunes
Identifier:
com.apple.iTunes
Version:
10.5.3 (10.5.3)
Build Info:
iTunes-10530301~1
Code Type:
X86 (Native)
Parent Process: launchd [119]
Date/Time:
2012-03-01 16:31:18.357 -0600
OS Version:
Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report:
32683 sec
Crashes Since Last Report:
3243
Per-App Crashes Since Last Report: 22
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_PROTECTION_FAILURE at 0x00000000bf7ffffc
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
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303 libobjc.A.dylib
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304 libobjc.A.dylib
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305 libobjc.A.dylib
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306 libobjc.A.dylib
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307 libobjc.A.dylib
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308 libobjc.A.dylib
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309 libobjc.A.dylib
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310 libobjc.A.dylib
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311 libobjc.A.dylib
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312 libobjc.A.dylib
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313 libobjc.A.dylib
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314 libobjc.A.dylib
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315 libobjc.A.dylib
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316 libobjc.A.dylib
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317 libobjc.A.dylib
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318 libobjc.A.dylib
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331 libobjc.A.dylib
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332 libobjc.A.dylib
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333 libobjc.A.dylib
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334 libobjc.A.dylib
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335 libobjc.A.dylib
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336 libobjc.A.dylib
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337 libobjc.A.dylib
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338 libobjc.A.dylib
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339 libobjc.A.dylib
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340 libobjc.A.dylib
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341 libobjc.A.dylib
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342 libobjc.A.dylib
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343 libobjc.A.dylib
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344 libobjc.A.dylib
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345 libobjc.A.dylib
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346 libobjc.A.dylib
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347 libobjc.A.dylib
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348 libobjc.A.dylib
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349 libobjc.A.dylib
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350 libobjc.A.dylib
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351 libobjc.A.dylib
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352 libobjc.A.dylib
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353 libobjc.A.dylib
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354 libobjc.A.dylib
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355 libobjc.A.dylib
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356 libobjc.A.dylib
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357 libobjc.A.dylib
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358 libobjc.A.dylib
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359 libobjc.A.dylib
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360 libobjc.A.dylib
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361 libobjc.A.dylib
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362 libobjc.A.dylib
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363 libobjc.A.dylib
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364 libobjc.A.dylib
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365 libobjc.A.dylib
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366 libobjc.A.dylib
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367 libobjc.A.dylib
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368 libobjc.A.dylib
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369 libobjc.A.dylib
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370 libobjc.A.dylib
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371 libobjc.A.dylib
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372 libobjc.A.dylib
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373 libobjc.A.dylib
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374 libobjc.A.dylib
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375 libobjc.A.dylib
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376 libobjc.A.dylib
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377 libobjc.A.dylib
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378 libobjc.A.dylib
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379 libobjc.A.dylib
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380 libobjc.A.dylib
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381 libobjc.A.dylib
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382 libobjc.A.dylib
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383 libobjc.A.dylib
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384 libobjc.A.dylib
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385 libobjc.A.dylib
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388 libobjc.A.dylib
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389 libobjc.A.dylib
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390 libobjc.A.dylib
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391 libobjc.A.dylib
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392 libobjc.A.dylib
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393 libobjc.A.dylib
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394 libobjc.A.dylib
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395 libobjc.A.dylib
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396 libobjc.A.dylib
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397 libobjc.A.dylib
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398 libobjc.A.dylib
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399 libobjc.A.dylib
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400 libobjc.A.dylib
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402 libobjc.A.dylib
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403 libobjc.A.dylib
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404 libobjc.A.dylib
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405 libobjc.A.dylib
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406 libobjc.A.dylib
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410 libobjc.A.dylib
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411 libobjc.A.dylib
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412 libobjc.A.dylib
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413 libobjc.A.dylib
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414 libobjc.A.dylib
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415 libobjc.A.dylib
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416 libobjc.A.dylib
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417 libobjc.A.dylib
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418 libobjc.A.dylib
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419 libobjc.A.dylib
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420 libobjc.A.dylib
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421 libobjc.A.dylib
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422 libobjc.A.dylib
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423 libobjc.A.dylib
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424 libobjc.A.dylib
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425 libobjc.A.dylib
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426 libobjc.A.dylib
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427 libobjc.A.dylib
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428 libobjc.A.dylib
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429 libobjc.A.dylib
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430 libobjc.A.dylib
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431 libobjc.A.dylib
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432 libobjc.A.dylib
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433 libobjc.A.dylib
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434 libobjc.A.dylib
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435 libobjc.A.dylib
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436 libobjc.A.dylib
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437 libobjc.A.dylib
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438 libobjc.A.dylib
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439 libobjc.A.dylib
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440 libobjc.A.dylib
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441 libobjc.A.dylib
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442 libobjc.A.dylib
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443 libobjc.A.dylib
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444 libobjc.A.dylib
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445 libobjc.A.dylib
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446 libobjc.A.dylib
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447 libobjc.A.dylib
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448 libobjc.A.dylib
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449 libobjc.A.dylib
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450 libobjc.A.dylib
0x9
Got it fixed just be patient.
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"My Rating" in iTunes causes crash
Before you all say I need to go to the iTunes area, I've been there. Most of the discussions are how to get and move songs from one computer to another, etc..
I believe this is a system problem, not iTunes.
Here goes:
I don't use the "My Rating" feature, but sometimes when I go to the get info menu, I will accidentally pass over the Rating with my pointer. This causes an instant crash of iTunes.
The crash log indicates it could be a font problem.
I use a font management tool(Linotype)because of a large amount of fonts.
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Geneva
Helvetica
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LucidaGrande
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Times
Zapf Dingbats
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I have no other problems.
Someone have an idea of what font I could be missing?
Here's a piece of the log:
Thread 0 Crashed:
0 com.apple.CoreFoundation 0x90811125 CFRetain + 56
1 com.apple.CoreText 0x901e4106 TFontCascade::InitParams() + 378
2 com.apple.CoreText 0x901e44d2 TFontCascade::CreateFallback(__CTFont const*, __CFString const*, CFRange) const + 84
3 com.apple.CoreText 0x901e055f TGlyphEncoder::AppendUnmappedCharRun(TRun&, CFRange, TGlyphList<TAATDeletedGlyphIndex>&, TFontCascade const&) + 223
4 com.apple.CoreText 0x901e0798 TGlyphEncoder::RunUnicodeEncoder(CTRun*, CFRange, TGlyphList<TAATDeletedGlyphIndex>&, TFontCascade const&) + 338
5 com.apple.CoreText 0x901cd0b8 TGlyphEncoder::EncodeChars(CFRange, __CFDictionary const*) + 278
6 com.apple.CoreText 0x901ccbe4 TTypesetterAttrString::TTypesetterAttrString[in-charge](__CFAttributedString const*) + 296
7 com.apple.CoreText 0x901cca86 CTLineCreateWithAttributedString + 34
8 com.apple.HIToolbox 0x92e1ae69 TCoreTextEngine::LayoutSingleLine(_HIThemeTextInfo*, float) + 45
ThanksBUMP
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For what it's worth, the crash report is below:
Date/Time: 2008-03-06 23:51:49.060 -0800
OS Version: 10.4.10 (Build 8R218)
Report Version: 4
Command: iTunes
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Parent: WindowServer [56]
Version: 6.0.4 (6.0.4)
Build Version: 3
Project Name: iTunes
Source Version: 6040301
PID: 247
Thread: 7
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000002
Thread 0:
0 libSystem.B.dylib 0x9000b348 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b29c mach_msg + 60
2 ...ple.CoreServices.CarbonCore 0x90bf1dc8 SwitchContexts + 96
3 ...ple.CoreServices.CarbonCore 0x90be7a30 YieldToThread + 372
4 com.apple.iTunes 0x004bd010 0x1000 + 4964368
5 com.apple.iTunes 0x002fbeb4 0x1000 + 3124916
6 com.apple.iTunes 0x002fb258 0x1000 + 3121752
7 com.apple.iTunes 0x002fb094 0x1000 + 3121300
8 com.apple.iTunes 0x002fa624 0x1000 + 3118628
9 com.apple.iTunes 0x00353b40 0x1000 + 3484480
10 com.apple.iTunes 0x003536a4 0x1000 + 3483300
11 com.apple.iTunes 0x00353100 0x1000 + 3481856
12 com.apple.iTunes 0x0026e7b4 0x1000 + 2545588
13 com.apple.iTunes 0x00320b88 0x1000 + 3275656
14 com.apple.iTunes 0x0031f360 0x1000 + 3269472
15 com.apple.iTunes 0x002dae90 0x1000 + 2989712
16 com.apple.iTunes 0x002dafb0 0x1000 + 2990000
17 com.apple.iTunes 0x0035c7d0 0x1000 + 3520464
18 com.apple.iTunes 0x004887c8 0x1000 + 4749256
19 com.apple.iTunes 0x00487c64 0x1000 + 4746340
20 com.apple.iTunes 0x00357c3c 0x1000 + 3501116
21 com.apple.iTunes 0x0048755c 0x1000 + 4744540
22 com.apple.iTunes 0x000027f8 0x1000 + 6136
23 com.apple.iTunes 0x0000269c 0x1000 + 5788
Thread 1:
0 libSystem.B.dylib 0x90054388 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x90070be8 pthreadcond_timedwait_relativenp + 556
2 ...ple.CoreServices.CarbonCore 0x90bf8410 TSWaitOnSemaphoreCommon + 176
3 ...ple.CoreServices.CarbonCore 0x90bf8264 AsyncFileThread(void*) + 56
4 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 2:
0 libSystem.B.dylib 0x9000b348 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b29c mach_msg + 60
2 com.apple.CoreFoundation 0x907ddba8 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907dd4ac CFRunLoopRunSpecific + 268
4 com.apple.CoreFoundation 0x907ec90c CFRunLoopRun + 52
5 com.apple.DiscRecordingEngine 0x9547fa90 DRCDTextBlockGetTypeID + 4880
6 com.apple.DiscRecordingEngine 0x9547f97c DRCDTextBlockGetTypeID + 4604
7 com.apple.DiscRecordingEngine 0x9547f214 DRCDTextBlockGetTypeID + 2708
8 com.apple.DiscRecordingEngine 0x954dc6c4 _DRWorkLoopThread + 0
9 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 3:
0 libSystem.B.dylib 0x9005afe0 accept + 12
1 com.apple.iTunes 0x004bd7dc 0x1000 + 4966364
2 com.apple.iTunes 0x00528348 0x1000 + 5403464
3 com.apple.iTunes 0x005286c4 0x1000 + 5404356
4 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 4:
0 libSystem.B.dylib 0x9001f88c select + 12
1 com.apple.CoreFoundation 0x907f0434 __CFSocketManager + 472
2 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 5:
0 libSystem.B.dylib 0x9000b348 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b29c mach_msg + 60
2 com.apple.CoreFoundation 0x907ddba8 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907dd4ac CFRunLoopRunSpecific + 268
4 com.apple.CoreFoundation 0x907ec90c CFRunLoopRun + 52
5 com.apple.iTunes 0x003cb39c 0x1000 + 3974044
6 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 6:
0 libSystem.B.dylib 0x9000b348 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b29c mach_msg + 60
2 ...ple.CoreServices.CarbonCore 0x90bf1dc8 SwitchContexts + 96
3 ...ple.CoreServices.CarbonCore 0x90be7a30 YieldToThread + 372
4 ...ple.CoreServices.CarbonCore 0x90bf1d10 SetThreadState + 192
5 com.apple.iTunes 0x003dfa74 0x1000 + 4057716
6 com.apple.iTunes 0x003fd01c 0x1000 + 4177948
7 com.apple.iTunes 0x004199bc 0x1000 + 4295100
8 com.apple.iTunes 0x00416834 0x1000 + 4282420
9 com.apple.iTunes 0x00416628 0x1000 + 4281896
10 com.apple.iTunes 0x00419aec 0x1000 + 4295404
11 com.apple.iTunes 0x004056a4 0x1000 + 4212388
12 com.apple.iTunes 0x0040557c 0x1000 + 4212092
13 com.apple.iTunes 0x00400968 0x1000 + 4192616
14 com.apple.iTunes 0x003f618c 0x1000 + 4149644
15 com.apple.iTunes 0x003f5c80 0x1000 + 4148352
16 com.apple.iTunes 0x004bd098 0x1000 + 4964504
17 ...ple.CoreServices.CarbonCore 0x90bf1e6c InvokeThreadEntryUPP + 24
18 ...ple.CoreServices.CarbonCore 0x90bf1a8c CooperativeThread + 220
19 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 7 Crashed:
0 ...ple.audio.codecs.Components 0x04a09940 dyldstubNSLookupAndBindSymbolWithHint + 76684064
1 ...ple.audio.codecs.Components 0x04a09560 dyldstubNSLookupAndBindSymbolWithHint + 76683072
2 ...ple.audio.codecs.Components 0x04b7e660 ACMP4AACLowComplexityEncoderEntry + 690128
3 ...ple.CoreServices.CarbonCore 0x90bddbd4 CallComponent + 260
4 ...apple.audio.units.AudioUnit 0x942f5bc0 AudioCodecSetProperty + 60
5 com.apple.iTunes 0x003df214 0x1000 + 4055572
6 com.apple.iTunes 0x003df05c 0x1000 + 4055132
7 com.apple.iTunes 0x004e3208 0x1000 + 5120520
8 com.apple.iTunes 0x003dddf8 0x1000 + 4050424
9 com.apple.iTunes 0x003dd920 0x1000 + 4049184
10 com.apple.iTunes 0x0028dd98 0x1000 + 2674072
11 com.apple.iTunes 0x00282c7c 0x1000 + 2628732
12 com.apple.iTunes 0x00281764 0x1000 + 2623332
13 com.apple.iTunes 0x002fc5d4 0x1000 + 3126740
14 com.apple.iTunes 0x004bd098 0x1000 + 4964504
15 ...ple.CoreServices.CarbonCore 0x90bf1e6c InvokeThreadEntryUPP + 24
16 ...ple.CoreServices.CarbonCore 0x90bf1a8c CooperativeThread + 220
17 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 8:
0 libSystem.B.dylib 0x9002c3c8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x90030eac pthreadcondwait + 480
2 com.apple.iTunes 0x0046a9e0 0x1000 + 4626912
3 com.apple.iTunes 0x003e054c 0x1000 + 4060492
4 com.apple.iTunes 0x003e0428 0x1000 + 4060200
5 com.apple.iTunes 0x00280a80 0x1000 + 2620032
6 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 9:
0 libSystem.B.dylib 0x9002c3c8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x90030eac pthreadcondwait + 480
2 com.apple.iTunes 0x0046a9e0 0x1000 + 4626912
3 com.apple.iTunes 0x003e054c 0x1000 + 4060492
4 com.apple.iTunes 0x003e0428 0x1000 + 4060200
5 com.apple.iTunes 0x00280a80 0x1000 + 2620032
6 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 7 crashed with PPC Thread State 64:
srr0: 0x0000000004a09940 srr1: 0x000000000000d030 vrsave: 0x0000000000000000
cr: 0x42000422 xer: 0x0000000000000004 lr: 0x0000000004a09560 ctr: 0x0000000004a09550
r0: 0x000000006d346174 r1: 0x00000000f04145d0 r2: 0x0000000004b89af8 r3: 0x0000000002403200
r4: 0x000000006d346174 r5: 0x0000000000000004 r6: 0x0000000000000002 r7: 0x0000000000000002
r8: 0x00000000024538c8 r9: 0x0000000002403408 r10: 0x000000000205d420 r11: 0x0000000000000002
r12: 0x0000000004a09550 r13: 0x0000000000000003 r14: 0x000000000243cac4 r15: 0x000000000243c0a4
r16: 0x0000000000000000 r17: 0x0000000000000000 r18: 0x000000006c70636d r19: 0x000000000243c0f4
r20: 0x0000000000000000 r21: 0x0000000000000000 r22: 0x0000000000000000 r23: 0x0000000000000000
r24: 0x00000000f0416ef0 r25: 0x00000000f0416ee8 r26: 0x000000000000ac44 r27: 0x0000000000000000
r28: 0x00000000f0414750 r29: 0x0000000080008001 r30: 0x0000000002403200 r31: 0x0000000004a09560
Binary Images Description:
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Cannot use app store, instantly crashes
I am running iOS 6.1.4 on my iPad and I am unable to run the app store app as it instantly crashes.
I have done all the common things....closed all running apps, rebooted using power/home button until apple logo appears etc...
Any ideas?
Thanks,
DerekYou may have synced you iPhone while logged into a different iTunes account. Open iTunes on your computer, make sure you are logged into the account that is on the iPhone and sync the iPhone.
-
I have itunes 11. and every time i click on itunes, it crashes on load. instantly on task manager as not responding..
i have uninstalled, deleted, restored reinstalled and the same still happens.
why has everything about apple since ios6 turned to rubbish...Hello arps83,
Thanks for the question. The issue may not be directly related with the iTunes installation, however great job in troubleshooting so far. I have included two articles below that outlines unexpected quits and freezes with an iTunes installation, and great steps to isolating the issue:
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1421
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1717
Thanks,
Matt M. -
I successfully sync'd my older ipods using itunes 9 but every single time I plug my 5th generation ipod into the USB slot itunes 9 instantly crashes. Reinstalling itunes did not cure. Problem seems unique to this generation ipod.
I have the same problem with my iPod Touch. Itunes is working without any problems until I plugg in my ipod...
haved tried many things but it still doesn't work -
My iTunes keeps crashing every single time I open the software on any of my PCs and laptops. Once the Itunes match features starts it's ony a matter of a minute or two before the software crashes. I have tons of new songs that I want to sync to my ipod, ipad and iphones but can't get it accomplished. Any suggestions??
Hello annmu,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1717
Best of luck,
Mario -
ITunes Match crashes during 3rd step when uploading songs to the iCloud
Hello There,
I have just one issue with iTunes Match which causes me to be slightly skeptical, although it is such an amazing way to listen to music ect.
I have about 15000 songs and most of them were added on the iCloud, however only around 200 still needed to be added manually on the iCloud. The issue appears right after the second step where the songs starts uploading. All of a sudden iTunes just crashes and asks me to close the program.
Just to add I am using a dell desktop PC with windows 7, and everything is up to date including latest updates of the iTunes.
What can I do to sort this issue out, so the rest of my music can be added to the iCloud without having iTunes to crash during uploads?hi,
See this link.
http://support.apple.com/kb/HT4914
I have read elsewhere that some people have used match with XP successfully but they were having more and more problems with each upgrade of iTunes.
Have you tried removing the tracks that are still waiting to be matched or uploaded. There may a track that is causing the problem. Once you have removed outstanding track update imatch. If this works, gradually add the tracks back a few at a time.
Jim -
How do I stop my iTunes from crashing
Hey can some one help me out my iTunes keeps crashing and I don't know how to fix it
Hello there, Mateorocks.
The following Knowledge Base article povides some great troubleshooting steps for your issue:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Particularly:
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
ITunes keeps crashing and won't let me update to ios 5 + many more problems with iTunes
Here is alist of all my problems:
Whenever I try and sync my iPhone to my computer it doesn’t work and then my iTunes crashes, there are no error messages it just freezes and crashes.
After I have done this my iTunes doesn’t even open and crashes strait away.
My iTunes also crashes sometimes when I am just trying to move from (for example) music to movies.
My iTunes also refuses to access iTunes store (no errors it just doesn’t work).
Sometimes I can get past the backup issue by cancelling the back up and letting it sync, but no it won’t even let me do that it freezes and crashes before it can even transfer my purchases.
All thishappens if I can even open up my iTunes.
I amcurrently running ios 4.3.4 as I can even update to ios 5 I am running (tryingto) iTunes 10.5.
I have trieduninstalling and reinstalling iTunes about a 1000 time and it hasn’t doneanything (done as instructed on http://support.apple.com/kb/HT1923). I havebeen trough tones of pages on the community and on the other support pages thatapple has but I have found no answers. I have also tried to install an olderversion of iTunes but it just comes up with an error message saying all myfiles are configured to iTunes 10.5 and noting work on that either.
This hasbeen going on for ages and I know there is a lot to deal with in this post butplease if anyone has any ideas, knows, or has dealt with any of the above please help.
Thank youI am having the same problem. I'm wanting to update to iOS 7, the 'Update Now' button is available, but it says I can't download due to no Internet connection. I DO have an Internet connection, but either way it won't let me update. Help!
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Any help appreciated. ITunes always crashes (stops working and I get the message to close it) after a few minutes of playing tunes.
Hello there, TMacID14.
The following Knowledge Base article offers up some great pointers tor troubleshooting playback issues in iTunes:
iTunes and QuickTime for Windows: Audio does not play or plays incorrectly
http://support.apple.com/kb/ts1362
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
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