Itunes intalling on Dell...trouble with 8.2.1
Have been using I tunes forever and when I updated from 7.6 to 8.2.1 on my Dell Laptop has been nothing but grief. No matter how many times I reboot, reinstall, un install, or even try to re install 7.6 I always get the message cant find Itunes folder necessary for operation of I tunes. The normal default location for this folder is My Music folder. It has been installed there and Ihave tried to continue to install it there. Its one of those "Look in there you stupid computer"...sorry for being synical but its just so frustrating when I have a better than average understanding of computers. HELP!!!
Try this - it has helped several others:
Press *and hold* the shift key while starting iTunes. When prompted, choose an existing library and browse to the Music/iTunes folder and choose the iTunesLibrary.ITL file there.
Similar Messages
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I recently tried to upgrade my itunes on my dell laptop with 64 bit windows 7. It stopped working so I deleted all files and tried to reinstall and haven't been able to since. I've tried numerous things i've read in forums and nothing seems to work. The installation will not move past the "publishing product information" point. After being stuck there for a while this error message appears:
An error occurred during the installation of assembly 'Microsoft.VC80.CRT,version="8.0.50727.4053",type="win32",publicKeyToken="1fc8b 3b9a1e18e3b",process or Architecture="x86"', Please refer to Help and Support for more information. HRESULT: 0x800736FD
I hope someone is able to help me with this.Did you already try what bnoir suggested in this post about error 0x800736FD:
These ones are typically caused by underlying problems on the PC that also often cause Windows Updates to fail to install. If we can fix the Windows Update trouble, we can usually get the iTunes trouble cleaned up en passant.
Go into your Windows update and try to check for new updates. If updates install, stock up on the ones you're behind on, restarting the PC if requested to do so. After the restart, try installing iTunes again. Does it go through this time for you?
If windows updates fail to install, go into your Update History and doubleclick the failures. What alphanumeric codes appear for you? Are they also 800736FD, or some other number? (If they're another number, what number are you getting?
This thread might help as well, suggestion provided by bnoir:
In general, these ones tend to be caused by underlying problems on the PC that can prevent Windows Updates from installing. So my main strategy with them is to try to fix the Windows Update issues. If we can get Windows Updates flowing again, that generally clears up the iTunes install errors +en passant.+
Head into your Windows Update, and check for any new updates. Do any fail? If so, open your Update History and doubleclick on the failure entries to bring up a small box with alphanumeric error message codes. Are you getting 8000FFFFs? (They often seem to be associated with an iTunes-install 0x800736FD.)
If you're getting 8000FFFFs, try the following Microsoft document:
[Windows Update Error 8000FFFF|http://windows.microsoft.com/en-US/windows-vista/Windows-Update-Error- 8000FFFF]
Head back to Windows Update, and stock up on any updates you're behind on. Once you're completely up to date in that regard, try another iTunes install. Does it go through properly this time?
Message was edited by: Ingo2711 -
I use itunes on a Dell XPS502 with W7/64. In some cases have have problems to import CD's. The sound is very disturbed and the import need a lot more time than in normal cases. Is there a problem between itunes and W7/64 or a known hardware issue?
Example-CD : "Tracy Chapman , Telling stories" is not able to import . I have more such negative cases. But in other cases it works fine and the sound is great.
The firmware at the inbuild CD/DVD DS-6E2SH is the latest version.
What can I do??hi b noir,
I don't no about virtuel drives like you mententioned. In the mean time I have rebooted the XPS and run again the iTunes diagnostics. I think the back - chance in the registry was not ready to use. Now there are another results. They are the same in case of a running CD or a not running CD. The difference in total is like before. It takes more time that iTunes reads the (bad) CD and at the there is no good sound. In both cases ( running or not running CD) iTunes diagnostics gives as a result :
(the copie from ITunes shows the result of the not running CD from Tracy Chapman)
Microsoft Windows 7 x64 Ultimate Edition Service Pack 1 (Build 7601)
Dell Inc. Dell System XPS L502X
iTunes 10.3.1.55
QuickTime 7.6.9
FairPlay 1.11.17
Apple Application Support 1.5.2
iPod Updater-Bibliothek 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.4.0.25
Apple Mobile Device Treiber 1.55.0.0
Bonjour 2.0.5.0 (214.3)
Gracenote SDK 1.8.2.457
Gracenote MusicID 1.8.2.89
Gracenote Submit 1.8.2.123
Gracenote DSP 1.8.2.34
iTunes-Seriennummer 00D7B2B00CD25750
Aktueller Benutzer ist kein Administrator.
Aktuelles Datum und Uhrzeit sind 2011-06-11 19:33:22.
iTunes befindet sich nicht im abgesicherten Modus.
WebKit Accelerated Compositing ist aktiviert.
HDCP wird unterstützt.
Core Media wird unterstützt.
Info zu Video-Anzeige
NVIDIA, NVIDIA GeForce GT 540M
Intel Corporation, Intel(R) HD Graphics Family
**** Info für externe Plug-Ins ****
Keine externen Plug-Ins installiert.
iPodService 10.3.1.55 (x64) arbeitet zurzeit.
iTunesHelper 10.3.1.55 arbeitet zurzeit.
Apple Mobile Device service 3.3.0.0 arbeitet zurzeit.
**** CD/DVD-Laufwerkstests****
LowerFilters: PxHlpa64 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.2.0.1),
D: PLDS DVDRWBD DS-6E2SH, Rev CD11
Audio-CD im Laufwerk
11 Titel auf der CD gefunden, Spieldauer: 42:07 auf Audio-CD
Titel 1, Startzeit: 00:02:00
Titel 2, Startzeit: 03:59:47
Titel 3, Startzeit: 07:19:27
Titel 4, Startzeit: 11:31:30
Titel 5, Startzeit: 15:31:50
Titel 6, Startzeit: 20:07:50
Titel 7, Startzeit: 24:27:15
Titel 8, Startzeit: 27:49:10
Titel 9, Startzeit: 32:41:25
Titel 10, Startzeit: 35:29:65
Titel 11, Startzeit: 38:38:00
Audio-CD erfolgreich gelesen (Suche nach alter Firmware).
Laufwerksgeschwindigkeit erfolgreich erkannt
Die CDR-Geschwindigkeiten des Laufwerks sind: 4 10 16 24
Die CDRW-Geschwindigkeiten des Laufwerks sind: 4
Die DVDR-Geschwindigkeiten des Laufwerks sind: 4
Die DVDRW-Geschwindigkeiten des Laufwerks sind: 4
After starting the import it is going slower and slower. If it is helpful I can send you a soundfile with these distortions.
best regards
tcgerd -
after downloading itune to my dell computer (with windows vista), the DVD RW drive is disabled. The device status shows "device can not start (code 10)" Any suggestions? Thanks.
additional info.
I have found the correct error definition in english.
"can not start the device (Code 10)"
I have updated my bios to the latest version.
I have just tried to uninstall all USB-drivers, and reinstall them.. Still no luck
I have tried to uninstall and reinstall all webcam drivers - no luck -
My iTunes Library is having trouble with a NAS on power schedule
Hey everybody,
This problem is going to be difficult to translate into words.. here goes..
I have a mac, a NAS box, and Apple TV. Everything is hardwired wired to a gigabit LAN.
I have itunes on my mac, with itunes manageing my content on the macs internal HDD (so I can drag and drop music into itunes and itunes sorts it out by its self, also so I can just listen to music whenever).
The tricky part is... I have a NAS box with all my movies (music is local on my mac) that is on a power saving schedule. All of this content has gone though iFlicks (this program rocks!) and is in itunes format. While holing "option" I drag and drop my movie content into itunes. Allowing this content to stay in its current location BUT being added to my itunes library AND still letting itunes do its automatic thing when I drag and drop to add music.
The reason the NAS is on power saving is I work during the day and only watch content at night so why not save the very little amount of power it would use and not leave the HDD spinning all day everyday.
Now this where everything turns bad. Its not uncommon for me to get up early and listen to music or come home for lunch and fire on some tunes. It seems that when the NAS is off and I open itunes to play some music somehow itunes looks for the movies in its library, which it cant find because the NAS is off. Soooo itunes puts a little "!" next to the movie it cant find, and progresses through the movie collection making all of my content unavaliable through my apple tv when I do sit down to watch something regardless of the NAS now being on and the content definatly being there.
The solution I have found to this problem is to select all of my movies and tv shows delete them and then re-add them as I have explained (takes about 15mins to add everything, this is only with a small 3% used of my 6TB avaliable)
Am I missing a tick box for itunes to recheck that the content it didnt find is definatly not there? Or is there some smart work around? Whats the go?
Hopefully this kind of made sense!
Thanks in advance.Hi Hypronic101,
If your mother's iPhone is unexpectedly shutting off, even when there appears to be battery charge left, you may find the troubleshooting under the Power/Battery section of the following article helpful:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Regards,
- Brenden -
I have itunes on my Dell laptop with airplay. Which is connected to my ipad2 and Denon RCD-n7. When I stream music from my Dell to the Denon using Airplay. It stays connected for about 30 mins then it disconnects.. I get a notice on itunes that it has lost connection with the Denon. How can I stop it from disconnecting?
I have a dell laptop with itunes and air play disconnects after about 30 minutes of streaming to apple tv as remote speakers. I have to forcibly restart the device. if I use the menu option to turn and off the airplay option it still does not work. Network connection is fine since other devices do not lose connection. Is there a solution? is it a defect with the unit? did I get one that should be replaced?
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I'm having trouble with iTunes synching and accessing the iTunes store.
I'm having trouble with iTunes synching and accessing the iTunes store. When synching, the process tops at the back up stage, freezes and I can't close the iTunes window, need to ctrl alt del. When trying to access the store, the progress bar stops halfway. I've googled heaps and tried most of the standard answers - unistall, reinstall, etc, now looking for some help please.
This has only started a few weeks back, after working smoothly for the 2 years of owning the iPhone 3gs.
Any suggestions will be appreciated, it's getting realy frustrating.
Cheers for now,
Martyhttp://support.apple.com/kb/HT1923?viewlocale=en_US
this worked perfectly for me, with no loss of library! BUT was warned about uninstalling things in the order listed...FYI. -
As it says above, i have been having a lot f trouble with my ipod classic and the latest itunes update, i was unable to sync songs or anything to it and have tried every conceivable 'fix' i could find. i have run an itunes diagnostic and the results are posted below. a major problem is that when i try and view my ipod through my computer it displays nothing at all on the ipod, no files or anything, this may be the problem but i have no idea how it has happened or how i could resolve it.
This ipod holds huge sentimental value and i am loathe to buy a new one! If anybody can help it is greatly appreciated, than kyou in advanced.
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
ASUSTeK Computer Inc. K50IJ
iTunes 11.1.5.5
QuickTime not available
FairPlay 2.5.16
Apple Application Support 3.0.1
iPod Updater Library 11.1f5
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.1.1.3
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0038B8600B98D1E0
Current user is not an administrator.
The current local date and time is 2014-03-21 16:52:39.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: 2fd81a1f13cf3ff25a8b4f0e8e725116
**** Device Connectivity Tests ****
iPodService 11.1.5.5 (x64) is currently running.
iTunesHelper 11.1.5.5 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) ICH9 Family USB Universal Host Controller - 2934. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2935. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2936. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2937. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2938. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2939. Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A. Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.Here is what worked for me:
My usb hub, being usb2, was too fast. I moved the wire to a usb port directory on my pc. That is a usb1 port which is slow enough to run your snyc. -
I have been having troubles with this for months and am extremly tired of not being able to download my songs. I bought these songs off of Itunes as well, so I really hope i can retrieve them. I do not know where to find a personal apple support person yet, does anyone know where to find one on the website?
See these previous discussions:
Waiting applications: Apple Support Communities
Downloading apps stuck on waiting...: Apple Support Communities -
I have been having trouble with my iphone 4 for the past day . i tried to update it to 7.0.4 then the screen went blank and it keeps telling me to connect to itunes . I have connected it to 2 computers , using different cords and it doesnt recognize it . It says it is in recovery mode and i need to restore . after clicking restore it says that my iphone cannot be restored . I am very frustrated because i have been online searching for solutions all day and nothing seems to work . As soon as i turn on my phone it goes to the apple logo for about 2 seconds then the connect to itunes screen . SOMEBODY PLEASE HELP ! my phone is my life and i need it back on .
Connect the device to iTunes and restore from the most current backup.
If the issue continues, restore as new. -
I am having all kinds of trouble with itunes and updating my ipad. I open itunes up but it doesn't do anything except open to a blank screen. I try to access the itunes store but it won't go there. When I connect my ipad, and try to update it, it starts and then I get a message that says backup cannot be saved on this computer. I have tried everything suggested to no avail. This is the 2nd or 3rd time I have had problems with itunes. Sometimes I even get a message that I am not connected to the internet.
I have uninstalled and re-installed. Any help?You might not have enough space left on your hardrive.
-
Trouble with 3 ATV to connect to iTunes in one WiFi / LAN
Hi community,
I've trouble with my ATVs in my network. I have 1 3Gen. ATV connected via LAN to iTunes on iMac and 2 2Gen. ATVs via WiFi. The problem I am facing is, if I am connected with two of them to my iTunes Library the third can't even the others ( which have been conneted) are off. If I restart iTunes, I can connect again two of them and the third (doesn't matter which one) cannot. So I can circle arround which one gets connected but it is not very satisfying.
My network is setup on two Airport express and a TC 2Gen to cover the whole house. As I stated above, the ATV 3Gen is connected via Lan, and the other two via WLAN?
Any idea what I've made wrong, or what to do to find the problem?
Thanks in advanceUntil the MacBook Air was released and supported in 10.5, the Mac did not consider USB to be a valid Networking Protocol. So set the Mac with USB solutions aside.
To connect computer-to-computer, you typically need to be using an Ethernet crossover cable. Assigning the same address to two Ethernet devices is never the solution -- it gives a Network Conflict, just as you said.
If your Windows box has some mechanism for Sharing its WiFi connection over Ethernet, you would have to follow its rules. Whether that means Manually assigning an Ethernet Address in the same range or the PC will provide the Address, I do not know.
Best success may be running an Ethernet cable to your Wired/Wireless Base Station, or using a "gaming adapter" (Ethernet-to-Wireless no drivers required) connected to the Mac's Ethernet port to give it WiFi access. What is your Base Station {Cable, DSL, FIOS, Other} ? Ethernet cables can be up to 100 meters (an American Football Field). Often the Base Station can be moved closer for more convenience. -
Just bought a new iPhone and am having trouble with iTunes and App Store. I can log in to Cloud, iTunes, and app store but once I try to download, it says "Youe apple id has been disabled". I've reset my password three times and have no issue on my Pad.
Hi FuzzyDunlopIsMe,
Welcome to the Support Communities!
It's possible that resetting your password multiple times has triggered this security. Click on the link below for assistance with your Apple ID Account:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Here is some additional information regarding your Apple ID:
Apple ID: 'This Apple ID has been disabled for security reasons' alert appears
http://support.apple.com/kb/ts2446
Frequently asked questions about Apple ID
http://support.apple.com/kb/HT5622
Click on My Apple ID to access and edit your account.
Cheers,
- Judy -
I am having a lot of trouble with trying to use my debit card on purchase of itune apps or music. Whenever i put my card information in it tells me that this card is invalid. But there is no way that my card is invalid because i just got it last week. So the only thing i haven't done yet is call my bank to check and see if all my bank statements match but if they do then have no idea what to do to get this to work with my computer, ipad mini, or ipod HELP! PLEASE!
I am having this same problem and I have even contacted my bank. The address they have is EXACTLY the way I am typing it. It does match. I do not understand.
-
okay not sure how this works so here i go again.
Okay i bought a dell pc with windows 8 (big mistake) i downloaded itunes and from my external hard drive, right clicked a movie file (in ipad format, because this worked in vista on my old laptop) and it will not go into itunes. And itunes keeps crashing. Is there a glitch with win 8 and itunes ? I never had this prob with vista. I would right click a file and say open with itunes and poof it goes in the library. Please help before i throw this thing out the window! OH newest itunes is what i have installed.Take a look at this MBP, a refurbished unit. Don't let the late 2011 release date put you off. For about $500 less than an equivalent 'new' one with similar specifications you get a quad core CPU and excellent graphics. As Steve359 mentioned, this can be upgraded if the need arises and has the same warranty as a 'new' one
I would not be surprised that these may actually be 'new' MBPs due to the length of time that they have been replaced by the current generation. I purchased a 17" model about 5 weeks ago, and a serial number check suggests that it is 9 weeks old.
http://store.apple.com/us/product/G0NM5LL/A
Ciao.
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