ITunes- IOS 5 upgrade

I have a relatively new HP desktop, original his and hers Ipads, and a new IPhone 4s. I am trying to update the Ipads to IOS 5.
When I attach the Ipad to the desktop it starts an update cycle. When it tries to backup the Ipad it takes a long time and then tells me that the backup failed and was cancelled. There is no option to do anything but cancel and retry. I have gone through this cycle probably 15 times and still have new Ipads with IOS 4.3.3. The Itunes software is 10.5.2.11'
Are there any thoughts on how to proceed and what the problem could be?
Bob Ackley
Gulf Breeze, FL

Check out this Apple article -> iOS: Troubleshooting backup issues in iTunes
Does the problem go away if you move or delete the old backup?

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I'm afraid I may abuse of your generosity here, but I do have another question (that's the reason for the mistaken category of the post you answered). My daughter just arrived in her International Student residence in Europe yesterday, where internet's only available by Ethernet. She wishes to reverse-tether, from her PowerBook to her Iphone (because of the cost of using Internet on her phone over there). I found some instructions about Internet Sharing, in System Prefs, etc. "From: Ethernet, To: Airport" Enable Internet Sharing, and all...She did everything, by the book (or so, she thinks) but nothing shows on her Iphone Wi-Fi Settings when she tries to connect... I also read that it could be done with a Bluetooth PAN, but I got lost, as I tried to follow the instructions here at home, after pairing computer and Phone, with a "rude" message appearing on my phone telling me to "forget that device". Can you help?

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Then I tried to update itunes and nothing happened. It wouldn't even start to upgrade.
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Did you check this article about your error message? iTunes: "Backup could not be saved on the computer" error message
This article explains how to replace the backup folder with the one from your computer backup: iOS: About backups
Message was edited by: Ingo2711

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I had a similar problem to you that I have since solved.
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You might already have tried all of these, but just in case:
1. Make sure you have the latest version of iTunes.
2. If you're on a Windows PC, consider uninstalling iTunes and Quicktime, restarting the PC, then reinstalling. This sometimes fixes oddities.
3. Make sure you have no firewall or anti-virus running/active.
4. Try different USB cable; if you're using a cable via a hub, try connecting without the hub. On desktop PCs, the direct (non-internal-hub) USB sockets are usually at the back.
5. If yoiu haven't already done so, download the iOS5 update via the direct links I posted above
6. If using Update doesn't work, use Restore. Option-click (Mac) or Shift-Click (Windows) the Restore button in itunes.
7. Before you to the Restore, right-lick the entry for your device in iTunes and choose Backup from the drop-down menu. You may need this backup later.
If you're srtuck in recovery mode:
- There are some tips here for Windows users
http://thehowto.wikidot.com/ipad-stuck-recovery-mode
- If your device is stuck in Recovery mode, you can try putting it into DFU mode, from which iTunes should be able to Restore, as above. Details here:
http://www.tipb.com/2010/12/02/tip-put-iphone-ipad-dfu-mode/
- This link points to a utility that can help (Windows and Mac)
http://runningblind.com/post/2800674985/ipad-stuck-in-recovery-mode-for-no-reaso n
I hope something here helps

ITunes- IOS 5 upgrade

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