ITunes/iPhone help? not very computer literate

The answer to the error code I am getting is:
Some iTunes for Windows users with the McAfee Personal Firewall Plus installed may display a -3221 error message when you try to access the iTunes Store using iTunes for Windows. If this happens, change the permission level for iTunes and iTunesHelper to allow full access.
This should allow iTunes and iTunesHelper to both send and receive data from the iTunes Store.
As far as I know I do not have McAfee on my computer, I do however have AOL...all the firewalls are turned off on Windows and AOL...im not sure what the above directions mean (permission level???)
thanks guys!

Did you ever have McAfee, and perhaps uninstalled it? McAfee is notorious for leaving scraps of crap behind after an uninstall and it's been known to interfere with stuff...so much so that they actually have a utility for download on their website that cleans up after the uninstaller.
Either that, or AOL uses a version of it?
-SB

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