ITunes/iPhone not removing songs

I'm using iTunes 11.1.5 and iOS 7.1.
My iTunes folder is stored on an external harddrive, along with my iPhoto library. When I attempt to remove music from my phone (iTunes is set to sync only checked songs), the music is not removed. I tried restoring my iPhone to factory settings and adding the music again. That worked to remove ALL the music, clearly. But now I'm back to square one. When I want to remove an album, the box is unchecked in iTunes, but the music is still on my phone.
I've also had problems with sync getting stuck on "importing photos."
Anyone else having this issue?

If you are referring to the "Complete My Album" feature, that indeed only applies to tracks from that particular album. The same tracks purchased as a single or as part of some other album, even though the tracks may be identical, will not be credited.
Regards.

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