Itunes/ipod 2g mc model 4.2.1 stuck in restore

i needed to restore my ipod cause it did that hole YOU NEED TO RESTORE YOUR IPOD TO SYNC thing so i started to restore and it gets to the end but stops when its about a centameter away from finishing and its done this about ten times and i cant use my ipod now cause its stuck in recovery mode and iv left it there for a hour but still nothing

Download a program called TinyUmbrella to kick your device out of recovery.
Are you getting an error message when restoring in iTunes? If so, specify.

Similar Messages

Ipod touch stuck in restore mod after update

hi i have windows 8 release preview. i tried to update my 8gb ipod touch 4th gen and not its stuck in restore mod loop. but i have a 32gb ipod touch 4th gen that sync's to itunes just fine. ive tried the home and lock button, RecBoot to push it out of restore mod, iRecovery to push it out of restore mod and nothing works. i keep getting error 1603 and 1611. it comes up on itunes and says it needs to be restored. please help

Error 1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
Error 1603
Follow the steps listed above for Error 1604. Also, discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.If you do not want to remove the IPSW in the original user, try restoring in a new administrator user. If the issue remains, Eliminate third-party security software conflicts.
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
Also, it could be due to an incompatiblity with iTunes and the pre-release Windows 8 version.

My iphone is stuck in restore mode ive tried to restore it with the latest version of itunes but it comes up with an error has occured

tried to get my phone out of restore mode after i upgraded the firmware on itunes but now it wont budge and is stuck in restore mode ive tried evrything from pressing power and home button to downloading firmware and trying to restore it that way but half way through restoring a error message comes up. I am now stuck as to what to do next plse help

That often indicates a hardware failure. make an appointment at the genius bar and take it in for them to look at.

TS1702 I HAVE IPOD TOUCH MODEL A1421 AND IT WILL NOT RESTORE AND IS STUCK IN RESTORE MODE. DOES NOT RESTORE WHEN ATTEMPTING THROUGH ITUNES. PLEASE HELP!

I HAVE IPOD TOUCH MODEL A1421 AND IT WILL NOT RESTORE AND IS STUCK IN RESTORE MODE. DOES NOT RESTORE WHEN ATTEMPTING THROUGH ITUNES. PLEASE HELP!

If iTunes sees the iPod, try a manual install, as pointed out on link below.
Troubleshooting 101
Some topics covered
-Basic troubleshooting steps
-Hard reset instructions
-Manual restore instructions
-Hardware troubleshooting
-Preventive Maintenance
-Anti-theft & recovery tips
-Battery-saving tips
-Repair options
-Contacting Apple
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
 In Memory of Steve Jobs 

When I plug in my ipod shuffle(early model) the songs do not appear on play list. Play list shown is wrong.Any ideas?

When I plug in my ipod shuffle { early model } the play list that appears does not show what is actually on my ipod. Some I had deleted before and some songs that I have never had on my ipod. appear on the list I do not knw via the computer what is actually on my ipod. Any suggestions. Why cany itunes leave things alone. If it aint broke dont mend it. This has only happened since I down loaded the latest itunes.

Make sure that your music is in the format supported by the iPhone. I use either MP3 or AAC.
A friend had the same problem a while back. All his music was in the WMA format and is therefore not playable on the iPhone and would not copy. Once he converted his songs to MP3 they copied to his iPhone without problem.

I upgraded my iPod Touch 4th Gen yesterday. Now it won't play music, which is the main thing I use it for. Over 11,000 songs [it's a 64GB model] -- will I actually have to restore the device and re-add all that music?

I upgraded my iPod Touch 4th Gen yesterday. Now it won't play music, which is the main thing I use it for. Over 11,000 songs [it's a 64GB model] -- will I actually have to restore the device and re-add all that music?
[Music files are still there, and I can play them on my computer directly from the iPod [just one track at a time] but not in the usual way, through headphones.]
On the Summary page of iTunes for the iPod, it shows 50-plus gigabytes of "Other" content and no music, which was not previously the case. I assume this is related to the problem.
I can bring up individual tracks on the iPod and see cover art, but cannot play the music.

iCloud is free, iTunes match is $25 a year.
I had the same problem and when I went to Settings I had 0 songs, even though they were obviously still there since I only had 15GB free on my 64GB device.
I decided to do a complete reset/restore of my 4th gen iPod Touch, Bad move! I've been messing with it for hours, and it simply won't restore--it keeps hanging on a black screen with an Apple logo and a progress bar at about 10%, sometimes it goes completely blank and tries again, with the same result. (I've posted my question/plea for help here: https://discussions.apple.com/message/19735862 )
I'm ready to bang my head against the wall! I can put the device in recovery mode, connect to iTunes on my computer, and get it back to the setup screen, but when I go through the process again and try to do an iCloud backup I get the same reset/restore loop.
I could start from scratch, but I really, really, really don't want to go through all of my hundreds of apps, reinstall them one by one, etc. etc. etc.
I thought that once I started using iCloud, I didn't need to sync with iTunes anymore--guess I was wrong.

Im trying to update my ipod 3g 4.2.1 to ios 5.0.1.When I try to update,itunes says that 4.2.1is the lastest sofware for my ipod.I also tried to do it manually(shift restor)itunes says that the"ipod could not be restore because the fimwire isnot compatible

Hello, Im trying to update my ipod 3g 4.2.1 to ios 5.0.1.When I try to update,itunes says that 4.2.1is the lastest sofware for my ipod.I also tried to do it manually(shift+restor)itunes says that the"ipod could not be restore because the fimwire isnot compatible" I need some help on this.

The messages are saying you have a 2G iPOd. Those canonly go to 4.2.1. Apple only made 32 and 64 GB 3G iPOd. A 32 can be either. To further identify yours:
Identifying iPod models
Enter SN hee:
Apple - Support - Check Your Service and Support Coverage

Questions regarding itunes/ipod + found potential bug (itunes 7 + 5G ipod)

I'd love to be proven wrong here.. but...
Okay I've got an iPod 60GB video model (5G) and using itunes 7.0.2 on the imac and powerbook...
now... my main storage point for music is the imac (so I automatically sync the ipod to itunes on the imac) and I like to take the ipod and powerbook with me to friend's places or what not.
I found it stupid to have two identical libraries on two of my computers, so I got rid of my music collection on the powerbook (as all of it is on the imac). Now.. the dillema here, or dillemas I should add...
a) before I used to use automatic sync, I ticked "manual manage music and videos" and thought life was peachy.. until I was at a friend's place, with my laptop, and wanted him to have a listen to a couple of tracks from the ipod, so I plugged it in, fired up itunes and it worked... however!
(BUG RANT) The view mode settings keep reverting back to it's default when ever I plug the ipod back in again! as in "Show Browse" or cmd-B, which I want kept there when I listen to music, having to press cmd-B every time I want to scroll through my list is very f**ng annoying.
Also having to change it to manual management of music every time. ***? (END BUG RANT)
b) So I decided to try the automatic synchronising method, but when it is in automatically sync, I can't browse my music on my powerbook's itunes, and it keeps asking me to synchronise with the itunes library on the powerbook, which is blank!
Can't there either be a 3rd party app which is like itunes in the sense you can browse/listen to the music on the ipod, or a simple method of management/maintenance when plugging in ipods to other computers without it synchronising with their libraries (for listening purposes only of course)
So.. folks... Apple tech support gurus... WHAT ARE MY OPTIONS!??!?!?!?? :\

You are on the right track!
+--the entire iTunes folder found in My Music+
This contains the itunes library database files (iTunes Library.itl which has metadata on ratings, play counts) and all the itunes library content files (Artist/Album, movies, etc.)
The lyrics are inside each songs' file.
The Artwork should also be in this folder.
+-User Name\Application Data\Apple Computer+
+-User Name\Local Settings\Apple Computer+
These include the backups you need for the ipod and apps data.
You don't need to deauthorize if you are simply reinstalling itunes. You only need to deauthorize if you are reinstalling Windows itself.
+--Can I copy the iTunes folder from the external HDD and paste it back into the same location after I recover my laptop+
Yes
+if the version of iTunes is slightly different (I have 10.1.0.54)?+
If the new version is at least 10.1.0.54
It won't work to go backwards to an older version such as v9.0

How Do I Get Music From Another Computer That Already Has ITunes/Ipod insta

Here's the story - I have a Video Ipod. I have music on it from my ITunes that I installed on my computer (PC). My sister has her own computer with her own itunes and her own ipod installed on it (same model Ipod and same version Itunes and also a PC). I want her music. I want it on my Ipod. How do I do this?
When I connected my ipod to her computer it said that another user was using Ipod software and that they had to log off before it would recognize my ipod. How do I do this without affecting her Itunes/Ipod settings? Help? Thank you....

what you are asking is illegal.. sharing music is illegal.

Winamp 5.21 hosed itunes+ipod

Things were going great with winamp 5.1.13 for streaming media and itunes for ipod use. I upgraded to winamp 5.21 to check it out and that caused itunes not to recognize my ipod (nor does winamp for that matter). I just want to go back to the way it was using itunes with my ipod (20 GB model). I uninstalled winamp totally, but this had no effect on itunes. I am running on win2k. I tried thegUSB fix suggested on another forum but that had no effect. I reset my ipod, reinstalled itunes, all the obvious things, and no change. Currently, itunes works and so does my ipod, but they are separate islands at the moment.
Any ideas?

Yow. Turns out that my USB plug was bad! I guess my 15 month old sucking on it occasionally wasn't too good for it. I guess the winamp download was a red herring. Thanks for your help. All works now with a new plug.

Newest iTunes/iPod software compatability

Hi there,
I have a 4th gen. click wheel iPod. A month or so back I installed iTunes 7.0, and immediately upon connecting my iPod it stopped working. Now any time I try to turn it on, it sounds as though the actual disc drive inside is skipping, and I either get the sad iPod or folder icons. Is this a compatability issue between older iPod models and the new iTunes? I need to figure out whether I should get a new iPod, because my poor old one will NOT reset. Please help!

Hello,
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/itunes/download/
For old and other versions of iPod updater for window you can get here
http://www.ipodwizard.net/showthread.php?t=7369
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iTunes 7 and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iTunes 7 and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ at your own risk
http://www.ipodresq.com/index.php
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
Exclamation point and folder and nothing else
http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
Re: try to restore ipod and it says "can't mount ipod"
http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
iPod making clicking noise and is frozen
http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote

Help! I've recently updated itunes & ipod but now it won't sync with my ipod even though the laptop recognises it and charges. I've reinstalled itunes and factory reset ipod, still nothing. How can I fix?

Help! I've recently updated itunes & ipod but now it won't sync with my ipod even though the laptop recognises it and charges. I've reinstalled itunes and factory reset ipod, still nothing. How can I fix?

iOS: Device not recognized in iTunes for Mac OS X
Also see:
If you connect the iPod to another computer does iTunes not see it?
What version of iTunes is installed?
Whast model iPod and iPhone and what iOS version?
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
For the enugh space, you are trying to sync too much media to the iPhone

Ipod Touch 8GB Model a1213. Cant get to HOME screen?

My friend bought new in '08 a iPod Touch 8GB- Model a1213. Her son had always loade music but, he pasted away so, she was tried herself. Now her screen, when powered up, shows a Musical Note over a Disk, under that, shows the Plug that connects to bottom of iPod Touch. We cant get to home or any other screen. Thanks!

It sounds like the iPod is in Recovery Mode. You'll need to connect the iPod Touch to her iTunes library and restore it.
http://support.apple.com/kb/ht1808
B-rock

Bought 5 new songs on itunes. ipod syncs but songs do not show up on any playlist

Bought 5 new songs on itunes . ipod syncs but the new songs don't show up on the play list that is on the ipod . the do appear on itunes library. what am i doing wrong ?

Was the iPod previous synced to another iTunes library/computer?
Have you successfully synced from this iTunes library/computer before?
If so have you done anything like update iTunes on the computer since it last successfully synced?
Do the songs play in iTunes?
Does any media now sync to the iPod?
Do you have the right boxes checked to sync?
iTunes: Syncing media content to iOS devices and iPod
Try syncing using the manual method
Managing content manually on iPhone, iPad, and iPod
Do you have any Restrictions (Settings>General>Restrictions) set that would prevent syncing those songs? (iTunes purchases only)

Itunes/ipod with colour problem

recently, ive been having problems with my ipod. i accidently dropped it onto concrete a couple of months back, and since then, it keeps coming up with the sad ipod icon. fortunately, tho im sure it doesnt do it any good, a swift smack to the back of it, and a restart usually gets it to work.
a couple of days a go, i had a pop-up on itunes saying that my ipod was corrupt, and needed to be restored. i clicked cancel the first time, but it came up again when i restarted itunes. i done this, and everything was fine. no sad ipod icon. however, now itunes wont open when my ipod is connected, but when it isnt, it'll load fine. i've tried it on my other pc without the internet, but that says about the ipod software not being installed properly.
i also cant access it via my computer on either computer, they both freeze, and stop responding.
i didnt buy my ipod from apple, so im pretty sure i cant just send it to them to get it fixed/whatever they can do. is there anything i can do, or would it be easier just to get a newer ipod?
ipod with colour Windows XP Pro

if still does not solve try this
. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921

Itunes/ipod 2g mc model 4.2.1 stuck in restore

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