Itunes/Ipod installation continues to fail

Hello,
Nothing seems to be going right with my ipod set up. I thought the issue was with a conflict with Norton, so I removed that, but still no luck. Here's the rundown: Install itunes on my computer. This runs without a hitch except at the end I receive an error (quicktime installation failed : -3). I make sure quicktime is uninstalled completely before trying to install, but I still get the error. Ok. Well, I plug in my ipod, open up Itunes (itunes doesnt open automatically upon connection of ipod), and I get the message "The registry settings used by the itunes drivers for importing and burning CDs and DVDs are missing. This can happen as a result of installing other CD burning software. Please reinstall itunes." Alright. Fair enough, though I can't imagine why I'm getting this warning. I click ok, and a new, friendly warning tells me "the software required for communicating with the ipod is not installed correctly. Please reinstall itunes to install the ipods software." Great. The ipod is recognized in my computer (it shows up as the E: drive), but that's about it. Attempts to use the Ipod updater gives me an "ipod service error." I have attempted reinstalling itunes numerous times, making sure that all bits are completely removed. I downloaded the latest version of itunes. It seems that there are those who are having problems similar to mine, so I avoided making a post and flooding the forum with more of the same, but none of the solutions I read have helped. I'd love for someone to assist me, I've had my ipod for several months and haven't been able to use it!
Thank you very much in advanced,
--Zach
Inspiron 9300 Windows XP

If the problem still occurs after restoring the iPod to factory defaults/new iPod, then you likely have a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Similar Messages

I tried to reinstall itunes, in the middle of the installing process i get the message "The installer has insufficient priviliges to access this directory:C\ProgramFiles [x86]\iTunes. Installation cannot continue.Log on as Administrator or contact your sy

I tried to reinstall Itunes so i can have my computer interact with my iPod Classic.I uninstalled all the previous programs per apple's instructions.Part way during the reinstallation an error message comes up: The installer has insufficient priviliges to access this directory: C\ProgramFiles[x86]\iTunes.
Installer cannot continue.Log on as administrator or contact your system administrator.
I am the administrator on this HP computer.

Hello PamelaFox14,
Thank you for using Apple Support Communities.
It sounds like you need to log in as the administrator to update the iTunes application properly.
Take a look at this article named:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
This section in particular:
1. Make sure you have administrator account access
To install iTunes or QuickTime software, you need to be logged in as an administrator on the computer. If you're not sure if you have administrator account access, you may find this Microsoft article helpful:
Windows 7: How do I log on as an administrator?
Otherwise, refer to the Help documentation from Microsoft, contact your IT department, or visitsupport.microsoft.com for more information.
All the best,
Sterling

Hi was told that there was an update for itunes yesterday, when to update and this kept failing, was prompted to uninstall itunes and reinstall this continues to fail message coming up says Apple Mobile device failed to start insufficient previlieges

Hi yesterday I was prompted to a update to itunes this I tried to do without success failing a number of times. After this I was prompted to unistall itunes and re install this now continues to fail with a message error something like Apple Mobile Devices Failed to start not enough previlieges. Please help is this a Apple issue Iv'e never had any problems before.

I had this same problem this morning. When I tried to run ITunes after the failed upgrade I got a "msvcr80.dll is missing" driver error.
Following the instructions in step 1 of this link:
http://pcsupport.about.com/od/findbyerrormessage/a/msvcr80-dll-not-found-missing -error.htm
got the latest version of ITunes up and running for me.
The only thing that didn't quite work like the instructions said was I couldn't get the Apple Mobile Device Support to uninstall. The uninstall ran and said it was successful, but it was never removed from my list of installed programs. Even w/ that, the full re-install fixed the issue.

Have begun having a problem - symptom is windows message saying "R6034 A program has attempted to load the C runtime library incorrectly. I have re-installed Itunes, the installation failed with an inability to start apple mobile device service also.

Itunes quit working after a failed Itunes update. Don't know why the update failed, but afterwords I got an error stating
R6034
An application has made an attempt to load the C runtime library incorrectly. Please contact the application's support team for more information.
I removed and reinstalled iTunes. This resulted a problem during the install - "Apple mobile device" service failed to start. After ignoring this a couple of times, the install continued, ultimately resulting in failure, and the R6034 message showing up twice, once associated with iTunes.exe and once with ITunesHelper.exe.
Also got "iTunes was not installed correctly. Please reinstall iTunes.
Error 7 (windows error 1114)
Can anyone help?

Hello Skip Grantham,
Thanks for using Apple Support Communities.
it may be necessary to remove all traces of iTunes and related software components from your computer before reinstalling iTunes.
For more information on this, take a look at:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
Best of luck,
Mario

I have continuously over the last 6 months struggled with syncing my iphone and ipod with itunes The app continually crashes during the picture import. AND by the way it takes 10-15 minutes before it even attempts to import photos. The screen says impo

I have continuously over the last 6 months struggled with syncing my iphone and ipod with itunes The app continually crashes during the picture import. AND by the way it takes 10-15 minutes before it even attempts to import photos. The screen says importing photoes but doesnt try to optimize or anything for 10 minutes. I have a 3gs with 16Gb so its not a cheap phone. I have 10Gb free. I have 6600 photoes. This is very frustrating and undermines my confidence in your products. My ipod is an ipod 4 with 16Gb also. It does the exact same thing to it. The last time, I had to import photoes a few at the time and with it taking 10-15 minutes each time for 6600 photos it is a long frustrating process. But it will import every photo a few at a time. The error message is just that itunes has stopped working. no hint as to why. AND of course, my phone is out of use for the entire time. You guys must not want to believe ur phones are a necessary tool...or maybe you dont want the consumer to believe it is. I have tried to find solutions on your website as well as through other 3rd party communities. Ultimately they were of no use. I stumbled onto my solution by accident since Im a bit of a computer geek...a semi-geek.

I have this issue too, I went into my Windows event viewer. (should have looked at this a year ago when this started)
it said this
Faulting application name: iTunes.exe, version: 11.0.2.26, time stamp: 0x51253247
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec49b8f
Exception code: 0xc0000374
Fault offset: 0x000ce6c3
Faulting process id: 0x14d4
Faulting application start time: 0x01ce194399f166ba
Faulting application path: C:\Program Files (x86)\iTunes\iTunes.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id: 0eb3c37f-8537-11e2-9351-50465d6737de
basically whenever I try to sync my ipod touch 4G 64GB it crashes iTunes when it begins the pictures. if im lucky ill get 4-5 on there before it stops responding. its not my system or anything im running win7x64 8GB DDR3 ram (Corsair XMS3) AMD FX Eight core processor.
It is silly that iTunes cannot add pictures to apple devices. it shatters whatever incline I may have to buy apple products. knda like the Airport Extreem router my dad bought the new firmware, caused my router to not function... why release firmware that breaks a product. -_- <-- off topic but still

I am trying to load the 64 bit version of iTunes on to my PC but it continues to fail. My Pc is running Windows XP x64 edition. The rrror message states I need Window Vista 64 or later. What should I do?

I am trying to load the 64 bit version of iTunes on to my PC but it continues to fail. My Pc is running Windows XP x64 edition. The rrror message states I need Window Vista 64 or later. What should I do?

There is no version of iTunes that truly supports the 64-bit version of Windows XP and never will be. If you search this forum for "XP 64" or do a web search for something like "iTunes Windows XP 64", you'll find threads describing the process some people have used to "crowbar" iTunes onto XP 64, with varying levels of success, none of them complete.
Regards.

ITunes could not sync calendars to the iPod because sync server failed to

I have been having a problem with my iPod touch and syncing the calendar with my PC I keep getting this error message +iTunes could not sync calendars to the iPod "Peters iPod" because sync server failed to sync the iPod+ It could be coincidence but this problem began right after I got my Verizon iPhone and loaded that into my iTunes, I never get this message on my iPhone and have received it only twice on my iPad. I called Apple Care and they suggested that I remove and reinstall iTunes and QuickTime and they sent me a link on how to remove them in a particular sequence...I followed their advice but it didn't help so I called them back and they said I must not have followed the sequence and to try again...needles to say I am frustrated because it wasn't that complicated I removed it as directed and still I get the error message...if anyone has any suggestions *please help!!*

Thanks, Stuwawah. Tried this. Although Notes did sync, and although the calendar info was posted to iPod, we haven't fixed the problem yet. New symptom to report. When I opened "calendar" on the iPod, I was able to tap on an event, but I can't tap my way back to any other view of "calendar." The "<--calendars" button is missing. Is there a trip to the Apple Store in my near future?

Nano not recognized by ipod installer or itunes

Received a reburbed ipod for fathers day without software, dead battery so plugged it in to charge (bad idea)before any apple software was on my XP sp2 computer, computer found it as a harddrive disk, i deleted all folders as the music was not my desire(another bad thing).
ipod installer will not find. I am in a USB 2.0 port, I have re-formatted the device to be fat32. the ipod nano will not reboot holding the keys down, everytime I connect it shows the zzz's and computer finds as a harddrive only. I have installed/uninstalled itunes and ipod installer a few times, no success with issue. Currently I reinstalled only the ipod installer.
What shall I do? Also, my serial number shows that warranty service is left on it, it does not have a hold key but a on/off switch older model perhaps?
I am thinking that I must have deleted something on the harddrive to help the ipod installer identify it. I believe the ipod is probably fine, just unsure about why the restore keys for 6 sec thing doesnt work

Welcome to Apple Discussions!
Try right clicking the iPod in My Computer and go to format? Does anything happen? Did you already do this?
Is the software currently installed and up to date?
iTunes
iPod Updater
Update iPod's Software
Does the iPod work fine when not connected to the computer?
Try the steps listed here...
iPod shows up in Windows but not in iTunes
btabz

Why does PSE 12 installation continually fail?

Despite repeated attempts with Adobe Support, I am unable to get PSE 12 installed due to "Shared Technologies" installation failure. After 20-30 minutes of attempting an install, I receive an error message saying that Shared Technologies has failed to install and a full uninstall is required (another 15-20 minutes). I find nothing in the PSE installation log files, I have tried everything (I do mean absolutely everything) suggested in the forums, support, knowledgebase and/or what Adobe Support has suggested (which really hasn't been sub-par). I even provided Adobe Support my log files and - in response - they told me to uninstall "Bit Defender" anti-virus (which I do not have nor have I ever had on my machine). Anyone else have their PSE 12 installation continually fail?

Windows 7 Ultimate x64
I’m not sure what exactly you mean by “removing the bits” in-between times but I have removed the installation and OOBE folders (after renaming them didn’t help either). As recommended in a forum or by Support, I created a root-level folder (c:
PSE12_Install), saved the installation file(s) to that folder and ran “As Administrator” the EXE from that location. I tried that three (3) different times and each time I deleted the folder and OOBE folder. I restart each time plus I run ccleaner.exe to make certain there is no legacy registry entries or undeleted files.

HT1926 I have an error installing itunes : the installer has insufficient privilidges to modify this file C:/ program files\itunes \ipod updater\ext.dlll? what to do?

I have an error installing itunes : the installer has insufficient privilidges to modify this file C:\program files\itunes \ipod updater\ext.dlll? what to do?

iPhone - not enough access privileges: Apple Support Communities
ITunes Access Privileges Error?!?!: Apple Support Communities
The installer has insufficient ...: Apple Support Communities

Acrobat installer encounter an unexpected failure,please try again, if it continues to fail, contact adobe support

acrobat installer encounter an unexpected failure,please try again, if it continues to fail, contact adobe support,
i try many times, but the same error occurred,
now wt should i do?

Hi monikap7171658,
Could you please let me know what version of OS and Acrobat are you using.
Please check for the system requirements for Acrobat XI and previous versions:
System requirements | Acrobat family of products—older versions (XI, X, 9)
If you have Acrobat DC, then check for the system requirements here:
System requirements | Adobe Acrobat Pro DC, Adobe Acrobat Standard DC
You can try downloading the software again from the below mentioned link:
Other downloads
Let me know.
Regards,
Anubha

HT4235 My itunes said that my it failed to read my ipod. I have followed the following instructions and redid them plenty of times and I don't know what to do.

My itunes said that my it failed to read my ipod. I have followed the following instructions and redid them plenty of times and I don't know what to do.

Hi Hanhia,
Thanks for visiting Apple Support Communities.
Be sure to try all of the troubleshooting steps in this article if your iPod is not recognized by iTunes:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/TS1363
Cheers,
Jeremy

Why won't my iPod sync with my iTunes? It says session failed to start.

My iPod will not sync with my iTunes. It says session failed to start. Why is it doing that?

What happens when you try to sync?

IPod Service Error with iPod installer 2006-06-28

I previously had a Mini but lost it (stolen). I bought a Nano to replace it but could never get it to work. I returned this and purchased a new 30g iPod. Same issues. I get the error message "iPod Service Error" when I open the 2006-06-28 iPod Software Updater. I even get this message whether I have my iPod connected or not. In iTunes, I get the message "The software required for communicating with the iPod is not installed correctly. Please reinstall iTunes to install the iPod's software."
Well, I've reinstalled iTunes countless times and reinstalled the updater a equal number of times with no luck. I tried all the steps (including links) in:
http://docs.info.apple.com/article.html?artnum=93716
I also used msconfig with no luck. I disabled my Norton internet security and antivirus software with no success. I disabled the Fast User Switching and followed someone's advice regarding FAT32, but again no luck.
I tried to read through all the latest discussions and articles I could find, but am now getting confused. Is there anyone out there who has been able to tackle this problem? My alternative is returning my iPod and giving up on iTunes. Help me please!! Thanks.
Dell 8100 Windows XP
Dell 8100 Windows XP

Thanks for your response and sorry for the delay. I've been traveling. Yes, I did try making another XP user account and got the same results. I have not tried the installer cleanup. What do I do with this utility? I read the instructions from MS, but not sure if I should just highlight the iTunes, iPod, and QuickTime stuff on my PC. Any help would be appreciated.
Thanks,

ITunes 10.6.1 install failed

The system attempted to automatically update iTunes recently. It failed. I was busy at the time so I didn't really pay any attention to it. Fast forward a few days to now. When I launch iTunes, I am told "This copy of iTunes is corrupted or is not installed correctly. Please reinstall iTunes." I tried to do just that. I downloaded the 10.6.1 installer from Apple and attempted to install it. Again, the installation failed. Below are the Console messages. How do I correct this problem? I have already repaired disk permissions, verified the disk, and rebooted. The most notable things I did recently were:
1) Updated Xcode from the App Store app. When the download and update completed, I accidentally hit the update all button in the App Store app again causing Xcode to start downloading. I immediately paused the download. The paused download disappeared from the App Store app's available updates list but it did appear in Launchpad. I tried to delete paused download from Launchpad and it didn't appear to work but somehow, it is now nowhere to be found in Launchpad.
2) Streamed videos from my MacBook to my new Apple TV. Incidentally, the Apple TV malfunctioned (all icons but Computers and Settings were displayed) and I had to reset it to factory defaults. It works again.
3/30/12 11:27:06.200 PM Installer: iTunes Installation Log
3/30/12 11:27:06.200 PM Installer: Opened from: /Volumes/iTunes 10.6.1/Install iTunes.pkg
3/30/12 11:27:06.453 PM Installer: Performance: Please update this scripting addition to supply a value for ThreadSafe for each event handler: "/Library/ScriptingAdditions/SIMBL.osax"
3/30/12 11:27:08.509 PM Installer: InstallerStatusNotifications plugin loaded
3/30/12 11:27:19.290 PM Installer: ================================================================================
3/30/12 11:27:19.290 PM Installer: User picked Standard Install
3/30/12 11:27:19.290 PM Installer: Choices selected for installation:
3/30/12 11:27:19.290 PM Installer:           Upgrade: "iTunes"
3/30/12 11:27:19.290 PM Installer:           Upgrade: "Apple Mobile Device Support"
3/30/12 11:27:19.290 PM Installer:           Upgrade: "iTunes"
3/30/12 11:27:19.290 PM Installer: ================================================================================
3/30/12 11:27:24.120 PM Installer: Configuring volume "Lion"
3/30/12 11:27:24.133 PM Installer: Free space on "Lion": 170.99 GB (170993594368 bytes).
3/30/12 11:27:24.133 PM Installer: Create temporary directory "/var/folders/63/fs0yw4ld62xdpyp0ysk7jcd00000gn/T//Install.560hqV9Ph"
3/30/12 11:27:24.139 PM Installer: IFPKInstallElement (5 packages)
3/30/12 11:27:24.315 PM authorizationhost: SFBuiltinEntitled: Installer.app is not entitled for system.install.apple-software
3/30/12 11:27:24.342 PM authorizationhost: SFBuiltinEntitled: Installer.app is not entitled for system.install.app-store-software
3/30/12 11:27:24.369 PM authorizationhost: SFBuiltinEntitled: Installer.app is not entitled for system.install.app-store-software
3/30/12 11:27:24.370 PM com.apple.SecurityServer: Failed to authorize right 'system.install.app-store-software' by client '/System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/Resources/installd' [568] for authorization created by '/System/Library/CoreServices/Installer.app' [560]
3/30/12 11:27:24.373 PM installd: PackageKit: ----- Begin install -----
3/30/12 11:27:48.648 PM xpchelper: could not open dyld map file: (null)
3/30/12 11:27:50.142 PM sudo:     root : TTY=unknown ; PWD=/private/tmp/PKInstallSandbox.MNraFl/Scripts/com.apple.pkg.AppleMobileDeviceSupport.yxOS2Q ; USER=root ; COMMAND=/bin/launchctl unload //System/Library/LaunchDaemons/com.apple.usbmuxd.plist
3/30/12 11:27:50.000 PM kernel: Kext com.apple.driver.AppleMobileDevice not found for unload request.
3/30/12 11:27:50.000 PM kernel: Kext com.apple.driver.AppleUSBEthernetHost not found for unload request.
3/30/12 11:27:54.582 PM shove: [source=file] failed _RelinkFile(/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandbox-tmp/Root/Applications/iTunes.app/Contents/Resources/Spanish.lproj/CDInfo.nib/keyedobjects.nib, /Applications/iTunes.app/Contents/Resources/Spanish.lproj/CDInfo.nib/keyedobjects.nib): Operation not permitted
3/30/12 11:27:54.585 PM shove: srcPath = /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandbox-tmp/Root/Applications/iTunes.app/Contents/Resources/Spanish.lproj/CDInfo.nib/keyedobjects.nib NSFileOwnerAccountID=0 NSFileHFSTypeCode=0 NSFileSystemFileNumber=7909127 NSFileExtensionHidden=0 NSFileSystemNumber=234881028 NSFileSize=12863 NSFileGroupOwnerAccountID=0 NSFileOwnerAccountName=root NSFileCreationDate=2012-03-21 07:31:07 +0000 NSFilePosixPermissions=420 NSFileHFSCreatorCode=0 NSFileType=NSFileTypeRegular NSFileGroupOwnerAccountName=wheel NSFileReferenceCount=1 NSFileModificationDate=2012-03-21 07:31:07 +0000
3/30/12 11:27:54.586 PM shove: dstPath = /Applications/iTunes.app/Contents/Resources/Spanish.lproj/CDInfo.nib/keyedobjects.nib NSFileOwnerAccountID=0 NSFileHFSTypeCode=0 NSFileSystemFileNumber=6522007 NSFileExtensionHidden=0 NSFileSystemNumber=234881028 NSFileSize=12863 NSFileGroupOwnerAccountID=0 NSFileOwnerAccountName=root NSFileCreationDate=2012-03-07 06:13:35 +0000 NSFilePosixPermissions=420 NSFileHFSCreatorCode=0 NSFileType=NSFileTypeRegular NSFileGroupOwnerAccountName=wheel NSFileReferenceCount=1 NSFileModificationDate=2012-03-07 06:13:35 +0000
3/30/12 11:27:54.587 PM shove: dstParentPath = /Applications/iTunes.app/Contents/Resources/Spanish.lproj/CDInfo.nib NSFileOwnerAccountID=0 NSFileSystemFileNumber=1255061 NSFileExtensionHidden=0 NSFileSystemNumber=234881028 NSFileSize=2270062258 NSFileGroupOwnerAccountID=0 NSFileOwnerAccountName=root NSFileCreationDate=1972-02-24 19:55:33 +0000 NSFilePosixPermissions=493 NSFileAppendOnly=1 NSFileType=NSFileTypeDirectory NSFileGroupOwnerAccountName=wheel NSFileReferenceCount=50889 NSFileModificationDate=1970-01-10 05:55:04 +0000 NSFileImmutable=1 XATTR=com.apple.FinderInfo
3/30/12 11:27:54.587 PM com.apple.installd: Operation not permitted
3/30/12 11:27:55.044 PM installd: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=120 "An unexpected error occurred while moving files to the final destination." UserInfo=0x7fb87b913c20 {NSLocalizedDescription=An unexpected error occurred while moving files to the final destination., arguments=(
    "-f",
    "-s",
    "/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandbox-tmp/Root",
), NSUnderlyingError=0x7fb87b914c80 "The operation couldn’t be completed. Operation not permitted"} {
    NSLocalizedDescription = "An unexpected error occurred while moving files to the final destination.";
    NSUnderlyingError = "Error Domain=NSPOSIXErrorDomain Code=1 \"The operation couldn\U2019t be completed. Operation not permitted\"";
    arguments =     (
        "-f",
        "-s",
        "/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandbox-tmp/Root",
3/30/12 11:27:55.415 PM Installer: Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.
3/30/12 11:27:55.571 PM Installer: IFDInstallController AD3348B0 state = 7
3/30/12 11:27:55.571 PM Installer: Displaying 'Install Failed' UI.
3/30/12 11:27:55.573 PM Installer: 'Install Failed' UI displayed message:'The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.'.
3/30/12 11:27:55.588 PM Installer: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.

This problem is resolved. I deleted the old iTunes (with write permissions turned on for my account) and reinstalled successfully. Removing the deleted iTunes from Trash was troublesome even with root but after playing around with permissions and flags, I was able to remove it.

Itunes/Ipod installation continues to fail

Similar Messages

Maybe you are looking for