ITunes & iPod problems - iTunes not recognising iPod

Like everyone I've been having trouble with the speed of itunes on windows. I now have a new problem.
When I connect my Nano, iTunes fails to load as it should and whenever I connect it, Windows opens E:\, almost as if iTunes doesn't exist.
When I do open iTunes and then connect iPod all is well except when I sync my iPod - windows opens up E:\ again - my nano!!!
Anyone have any suggestions.
Waiting on my new 5G iPod to be delivered in the next few days - feel like returning it because of all these problems and the sound of silence (or is it ignorance?) from Apple!
No doubt my post will vanish soon enough because of my negative feedback...

the best fix with this one is to remap the drives ...
(if you're doing that, be cautious about remapping high-letter drives on which you've got programs installed ... the registry can get desperately confused if a program is on a different drive than it expects it to be. but if you've only got programs installed on your C drive, you should be fine.)
on the other hand, i can't recall having any "repeat customers" coming back with a recurrence of this after trying the "shift the ipod drive letter" technique. so, fingers crossed, you should be fine even if you only adjusted the ipod drive letter.
glad you're up and running again.

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ITune not recognising iPod touch, on and off.

Okay, this is not the usual iTunes not recognising the iPod.
I had this problem when I first set up my iPod. After a full uninstall and reinstall of iTunes, as described in the support article, my iPod was recognised. Now I have added more music to my collection, and a couple of the apps need updating I wanted to update my iPod. I connected my iPod and nothing, it does not show in iTunes. It is showing in my computer as a camers which I really wish it would stop doing. Also when my iPod was connected the first time I set up to allow it to wirelessly update and it won't do that either.
I am stuck on what else to do. I just hope I am not going to have to do a full uninstall and reinstall every time I want to update my iPod, because it rather defeats the purpose.
I have read and followed the instructions here:
http://www.apple.com/support/ipodtouch/assistant/itunes/
I have even de-authorised and re-authorised my account as suggested at the Apple store. It is the latest model of touch, not sure what gen that is but it is only two weeks old. What else can I do to try and get this sorted?

Illass thank you for the reply, but as I said I have done everything on the support page. I even printed off the uninstall instructions as it gave you a rather precise order to do it in and I did check for the folders to see if they had been left, I learnt that when I updated my graphics drivers and still a game said my card wasn't up to scratch, even though my card supported shading 4.0 it only needed 2.0 for the game.
I also printed off the software conflict information otherwise I would have gotten totally lost.
However thank you for the disabling info, as it was getting a tad annoying when I was connecting it to charge up.
I decided to uninstall and reinstall again and low and behold it is recognised again. That makes it the second time I have had to do this to get my touch recognised. However doing this everytime I want to update is going to be rather annoying.
Ah the days of the Nano 2nd gen, and the innoence of those times. Shame some clumsy so-an-so knocked it out of my hand and stepped on it as it was just so simple to use.

Itunes not recognising phone and apps saying 'waiting'?

I recently got a replacement iphone from apple after my old one wouldn't charge. I connected it to itunes and restored it from back up of my old phone. Then noticed that all apps on phone were saying 'waiting'. In the meantime I installed new version of itunes and made sure all the apps were updated on itunes. Tried to sync again, but now itunes not recognising the phone? The computer recognises it but nothing comes up on itunes.
I used the trouble shoot and updated the phone software, made sure phone was charged, switched off and on, used a different port etc. Really want to avoid reinstalling itunes if I can help it!

I have solved this myself by asking itunes to run a diagnostic on device connections. It told me to go to close itunes on my computer and disconnect the device. Then click 'start', 'control panel', 'administrative tools' (i just searched 'administrative tools' in the start search field.
Then click 'services' and 'apple mobile devices'. This programme was not running at all so I clicked 'start service' on the left and now itunes is recognising my phone again and it is currently syncing, so hopefully that has solved the problem!

Itunes not recognising iphone 3GS. iphone is in a loop of searching..with image of connector to "itunes" on screen. Very frustrating - please help

itunes not recognising iphone 3GS. iphone is in a loop of searching..with image of connector to "itunes" on screen. Very frustrating - please help

Check first if your iTunes is up-to-date. If it's updated, try using a different cable or try plugging it to a different USB port.

TS1369 itunes not recognising iphone- what do I do to fix this?

Have run diagnostic tests after failed sync with iphone and itunes. Itunes not recognising that there is a device attached. What do I do to fix this?
Have

Hi Foxknot,
Thanks for visiting Apple Support Communities.
I recommend the troubleshooting steps in this article if iTunes does not recognize your iPhone:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Best Regards,
Jeremy

Windows Vista - iTunes not recognising iPod!

iTunes is not recognising my iPod and the iPod Setup Assistant isn't showing automatically. Can anyone help. I have a new laptop with Window Vista is this operating system the problem? Can help would be appreciated. I can import music into iTunes OK and purchase music from iTunes itself I just can't get iTunes to recognise my iPod!

> Step 3:Download and install the latest chipset drivers from the laptop manufacturers website.
>*So here I am with the issue still not resolved. How do i Download and install the latest chipset drivers >in order to have Toshiba Satellite L300 & Microsoft Vista recognise my ipod?
Install an hardware diagnostic tool like Everest home Edit or similar.
This tool would provide all hardware details about your notebook.
It would list all devices and chipset name too.
I think its Intel chipset so you could find the driver on the Intel page
Greets

Windows XP/Itunes not recognising ipod

Hi - hope there's someone out thre who can help me!
My son's ipod stopped working after he connected to itunes and recommended he download new version (sounds familiar, huh?) Anyway to cut a long story short, it's not worked since - I've tried deleting all versions of software and updates, etc, etc., for the last two weeks!
Tonight I thought I was getting somewhere, the ipod says it has Version 2.1 under settings, I connect to the PC and it says I need to configure ipod (removable disk E is shown in My Computer - but freezes if I try and right click on it!)
I install Version 2.1 Updater from original disc, then User Guide, then Itunes, Version 4.1.
It then says again Ipod is not readable - needs to be reformatted for use on PC and asks me to click on Update to proceed.
This opens up Updater 2.1 - both Update and Restore buttons are greyed out, after a couple of minutes Restore is no longer greyed out, so I've clicked on this, (already backed up music!) After a while, the blue task bar starts moving and when completed it says
"ipod has been restored to factory settings. Please leave ipod connected while it completes task" - on the ipod the apple logo is showing. After another wait it says Restore complete. I then get a message saying 'USB device is not recognised and I need to format it to get it to work on my pc and so the cycle begins again!!
Anyone out there got any ideas how to get round this problem? Son now using my Zen 20Gb which he complains is chunky but heh, it works!!
Thanks in advance of any help!

Hello and Welcome to Apple Discussions.
Try working through the following two articles:
http://docs.info.apple.com/article.html?artnum=306640
http://docs.info.apple.com/article.html?artnum=93716
Hope that helps.
Aaron and macgirl77, neither of your Macs have USB2.0 which unfortunately is one of the requirements for the +iPod touch+. It seems that after a short period of syncing correctly on USB1.1 it fails.
mrtotes

Itunes not recognising my ipod and windows asks me to format

Itunes is not recognising my Ipod when I connect to my PC. I've been using it for 8 years so this is out of the blue. I get this flashing up:
"Microsoft Windows
You need to format the disc in Drive N before you can use it. Do you want to format it?"
Bottom right of my screen
Safely remove hardware and eject media gives me the option to "Eject Apple iPod USB device"
I did that and now find my iPod has wiped all my stored items and I've had to reset date etc. Is this a Windows or an Apple problem?

Retracts 28
Reallocations 0
Pending 2
Power on 754
Start/stop 273
Temp 25c
Min 4c
Max45c
I'm afraid I got so frustrated with the PC crashing that I threw in the towel and ordered an iPod touch this morning after tentatively syncing my mini iPad this first, with no problems, just in case it was the PC. Iv'e changed it to wifi syncing now as a further precaution.
If I can get the Classic to work again I can at least try to sell it as a functioning model.

ITunes not recognising iPod shuffle

Dear All
Just recently got an iPod Shuffle and when I plugged it in itunes does not recognise it. What should I be doing to change this?
Thank you
veedeekay

Hi Polydorus,
Thanks for the reply. Really sorry - didn't log the problem, but it was fairly generic, just said that something along lines that my 'Norton install was missing some files' (doh! realise now it'd have been useful to note them - but this was about my 3rd hour of working through my problems! Sorry).
If you know of any way I can get a "history" of updates from Norton let me know - I can publish the file. I am using Norton Version 10.0.3.3
Sorry to not be of more help!
SW11

Itunes not recognising ipod classic

Hi all, if your using a Black iPod classic 160GB with wheel on the front when using and connecting to iTunes, if iTunes does not recognise your iPod you will need to reload iTunes from Apple site, don't let any one tell you it is possible to uninstall iTunes THIS IS NOT POSSIBLE !!!!!! !!!! Even the people on the chat site could not tell me this. You will just need to reload over your existing iTunes, then when the system asks you, restore your iPod back to factory settings, don't fear as you won't loose anything! It will then take a while to copy everything back onto iPod, like a software update for iPod.I went through this experience and spent hours trying to uninstall etc until I got onto a very helpful guy in The States called Noble. So thanks. Good luck.

I've seen a few other posts from people having issues with Playlists not being correctly synced with various models of iPod, but as yet, I've not seen a solution.
I guess we'll just have to wait for Apple to fix it in an iTunes update. I think it's an iTunes issue rather than a Classic issue, and I'm sure Apple already know about it, but if you feel like it, you could send them some feedback at: http://www.apple.com/feedback/itunesapp.html or for the Classic at http://www.apple.com/feedback/ipod.html. Interestingly, the iTunes feedback has no option for "bug report". Make of that what you will!
Note that Apple do read the feedback, but they will not respond to you.

Itunes not recognising Ipod after upgrade to Itunes 9

Hello,
I upgraded to Itunes 9 as prompted, and now my computer (Windows XP) or Itunes 9 will not recognise my Ipod classic. I have tried uninstalling the USB drivers, uninstalling Itunes 9 and reinstalling Itunes 9 and then Itunes 8. Still not working.
Could someone please help, as I have been unable to find the answer.
Thanks!

Can you do a system restore rollback to a time when the iPod was recognized?

All downloads failing to mount and iTunes not recognising iPod!

My iBook G4 (Model No A 1055) needs alot of updates however i can't install anything. It downloads to the Desktop fine but when i go to open the attachment so i can actually install it a message comes up saing "The following disk images failed to mount" and the reason is a "corrupt image". I have tried to do this with Firefox, iTunes and Adobe and they all say the same!
I also now have issues with iTunes (7.2) which is all of a sudden not recognising my iPod shuffle (2nd gen). It doesn't come up in devices or anything when plugged in my iPod shuffle will just flash orange a few times and then nothing. I have tried to connect it to another (and much newer) Mac computer however it doesn't recognise it on there either.
Has technology just got so good my lappy is basically extinct and i need a new one or is there something i / Apple can do to help get me up to date with everything? Any help and feedback would be really appreciated.
Thanks
Louise

if you are running OS 10.3, it's pretty much obsolete
you can try getting OS 10.5 installed, but it can slow down the computer, 10.4 is not much use anymore either.

HT201210 Itunes not recognising Ipod?

I tried to update my ipod to the latest software and itunes did not recognise my ipod, can anyone help me on how i can restore my ipod now as this is what needs to be done?
Thanks,
Nicole

What is the current status of the iPod? Des it work
What shows on the screen?

ITunes not recognising iPhone or iPad since upgrading to OS 10.8.2 and iOS 6

Just upgraded to OS 10.8.2, and iOS 6 on iPhone and iPad. Now both these devises are not recognised in iTunes ( no Devices listed ). I have followed the suggested options with no success.
Anyone else had this problem?

Yes I have similar problem. It initially recognised my iPhone 5 but wont restore from back, so reinstalled itunes which resloved the restore from backup issue. Now, no devices listed like yours.
Message was edited by: EASSAN Just reinstalled and it seem to have solved the problem.

ITunes not recognising iPad on Windows 7

I am fed up with windows asking me what to do when I attach a device. So this morning I went into control panel and changed things to "take no action". But when I attached my iPad afterwards it was not showing up in iTunes. So I tried all the usual... Restarting the laptop and trying different USB ports etc. but still iTunes does not recognise my iPad.
So I looked in control panel to see if I could find an answer and found I had mistakenly set iPad and iPhone to "take no action". But when I try to change it there's no itunes option!. It is all "open folder to view files" and "import pictures" type options. Clearly my pc thinks my iPad is a camera.
And clearly I've buggered things up. What can I do to make iTunes recognise the iPad again?? And no synching by wifi is not an option as im currently nowhere near home and on 3G at the moment.

http://support.apple.com/kb/HT1808
There have been some problems accessing pages on the Apple web site. If the hyperlink gives you a "We're sorry" message, try again.

Why is iTunes not recognising my iPhone?

Hi, I was wondering if anybody here could help me. iTunes is not recognising my iPhone (4S iOS 6.1.3) although my computer is recognising it as a camera and is set up to automatically import photos - I'm not sure if that makes a difference. I looked on the Apple troubleshooting page for this problem and the support given was clearly for an older version of iTunes so it could not help me.
It would probably be helpful to note that my iTunes was recognising my iPhone perfectly fine before I updated it to iOS 6.1.3 last night.

I should add that iTunes 'devices' in the prefs does show an iPhone backup from just before I installed Lion, however when I connected the first time, there was this issue. I have disconnected the iPhone and reconnected it, and now the iPhone comes up as connected to the backup, however the "sync" button is not present, but rather the "apply" one, suggesting I have made a change. So I guess it is all there and safe.

ITunes & iPod problems - iTunes not recognising iPod

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