Itunes ipod updates download then itunes states no updates

Hello;
i get notices of app updates on itunes - and prefer to do them from there as i have a faster connection to download them. the updates download fine.. than after the download is complete - before the install - the screen displays a message
<my email> has no updates available pls check... for updates.. (sorry lost the whole message) - and it cancels the updates.
I log in w/ my login (which is a mac.com account thats inactive but was assured by apple that the email is only being used as my user id - and that my proper email (the one in the message) is being used for contacts/ invoices etc (and i do get the invoices to proper email).
i am completely confused -- i have no idea how to get it to do the updates.... if i go back to the apps section it now shows no updates available...
any ideas? the issue pre dates the latest itunes update and pre dates the latest ios update.

Check your sync settings to make sure you are syncing all songs in your library, and not just certain playlists.
You might also double-check that all of the songs are in a format that is compatible with iPods (probably MP3 or AAC).

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See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
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iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
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iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
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Then do this:
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Itunes ipod updates download then itunes states no updates

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