ITUNES is a terrible program. "an error occurred while installing itunes"
Let me start off by saying this, <edited by host>
Anyways i'll get back to my issue so someone can help me fix it because i dont know the exact route of action i need to take to fix my itunes since i can't get a hold of apple my warranty on my ipod i bought ran out.
When I try to install Itunes 10.3 on my computer, an error message pops up saying
"An error occured during the installation of assembly 'Microsoft.VC.80.CRT,version="8.0.50727.4053",type="win32".publicKeyToken="1fc8 b3b9a1e3b".process orArchitecture="x86"".Please refer to Help and Support for more information. HRESULT: 0x800736FD.
So how do I fix this? There is nothing wrong with my computer everything works great on it except apple programs.
HRESULT: 0x800736FD
Are you running Vista or Windows 7, josh?
Similar Messages
-
Error occurred while installing the updates (iTunes)
Error occurred while installing the updates (iTunes)
Applies To: Windows | Windows XP | Programs
I am running Windows XP and trying to update to iTunes version 10.5 (from version 10.3.1.55) and I keep getting the following error message, ‘Error occurred while installing the updates. If the problem persists, choose Tools > Download Only and try installing manually’ which I do only to have the same error message pop up.Look into what security software you are running and disable it and also go to apple.com/support and search for
itunes store connection issues by actually typing that into the bar next to support then scroll down to one of the TS articles and begin a jounrey of internet explorer configuration.
I have done the looking for you all:
http://support.apple.com/kb/TS1379
http://support.apple.com/kb/HT1527
http://support.apple.com/kb/TS1368
Here also is a video to help you first completely uninstall itunes you do not lose any of your music by removing itunes your music and apps and data are stored in your documents folder just uninstall iTunes.
http://youtu.be/3c90vXO8K5w -
I cannot update my iTunes with"error occurred while installing updates"
Ever since I updated my Windows Vista Laptop to Service Pack 2, iTunes has not been able to update with the a popup with "error occurred while installing updates. If the problems persist choose Tools > Download Only". And i DID have to Reinstall iTunes from scratch, so please help me. I really want to get rid of this problem thats been bothering me for 2 years
ThanksI've got it to work. If that's the same error you received, then I have to assume you're using Windows 64-bit (as all the people I found with the same problem do). This was what worked for me, courtesy of Shiggity from sevenforums.com -
Go to "C:\ProgramData\Microsoft\Windows\Start Menu", right-click "Programs" and select "Properties".
On the Security Tab, Click "Advanced".
Go to the Owner tab, and Click "Edit".
Change the owner to yourself, Check "Replace owner on subcontainers and objects", and Click OK.
And then re-run the installation. Hope that works! -
I am running Windows 7 home edition and trying to update to iTunes version 10.5 (from version 10.3.1.55) and I keep getting the following error message, ‘Error occurred while installing the updates. If the problem persists, choose Tools > Download Only and try installing manually’ which I do only to have the same error message pop up.
Try updating your iTunes using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
http://www.apple.com/itunes/download/ -
ITunes 10.1.2 error message "Errors occurred while installing the updates"
Getting a blank page on the iTunes store, I was told that updating to 10.1.2 should fix that. Currently running iTunes 9.1.1.12. While downloading the updates, I get the following message:
"Errors occurred while installing the updates. If the problem persists, choose Tools>Download Only and try installing it manually."
I have tried installing the update both ways (through the update utility and manually) several times and I keep getting this error. It's very frustrating. Any suggestions?
Thanks
Chris
Message was edited by: ceversFinally got a response from Apple. They suggested I uninstall Itunes, then download and install the latest version. Worked great and I was able to recover all of my purchases.
-
Trying to update iTunes and I get the error - "errors occured while installing the updates. If the problem persists, choose Tools > Download only and try installing manually". Currently on version 10.5.3.3 trying to update to 11.0.2 on a Windows 7 64-bit.
Try updating your iTunes using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
http://www.apple.com/itunes/download/ -
I cannot download and install I-Tunes update. I get error message, "Errors occurred while installing the updates. Choose tools>Download Only". When I do this I get error message that says, "I Tunes has an invalid signature. The download has been removed." What can I do to get update?
Finally got a response from Apple. They suggested I uninstall Itunes, then download and install the latest version. Worked great and I was able to recover all of my purchases.
-
Error occured while installing updates for itunes 10.6.1
I have been having issues lately trying to install my updates to iTunes. I keep getting an error message that says "Error occurred while installing the updates. If the problem persists, choose Tools > Download Only and try installing manually." This happened on the last update as well, and the install manually didn't work. I eventually had to uninstall iTunes and reinstall the latest version. But, if I keep doing this, I have to re-add all of my music folders, and recreate all of my playlists for every single update that comes out. That means like once a week. Does anyone know why I keep getting this message?
I have submitted a screenshot if that helps.
Also, I am running windows 7 on my computer. Thank youHmmm. I was wondering if it was an issue with a broken setupadmin.exe mucking up the works (because it's a tiny little file). But it's apparently the itunes64.msi causing us grief.
Plausibly, we might be looking at a disk/file damage thing that is preventing the msis and so forth from saving correctly. If so, running a disk check (chkdsk) over your C:\ Drive might help.
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards? -
trying to download update for iTunes and keep getting the following An error occurred while installing the updates.(103
Try to download direct from here.
http://www.apple.com/itunes/download/ -
Have a first gen iPad with 4.3 IOS. Can't download version 5.1 because iTunes 11.1 need to be downloaded. Cannot download version of iTunes. " errors occured while installing updates. if the problem persists choose tools>download only and try installing manually". This is as far as I can get. Can't find tools to manually download. When I try to reset to factory settings, I get an error also.
Try updating your iTunes using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
http://www.apple.com/itunes/download/ -
Errors occurred while installing updates for iTunes 11.1.4 on Windows VISTA
I receive the message "errors occurred while installing updates" for iTunes 11.1.4 on Windows VISTA. What is the fix
Hey applequilt,
Thanks for the question. I understand that you are experiencing issues with iTunes for Windows. The following resource may provide a solution:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Thanks,
Matt M. -
I want to install both SQL Server and Team Foundation Server on the same machine. Operating system of my server machine is Microsoft Windows Server 2008 R2 Service Pack 1. I first install Microsoft SQL Sever 2012 Enterprise edition without any error. After
that i tried to install Microsoft Team Foundation Server 2012. Team Foundation Server configuration got complete. Microsoft SharePoint Foundation 2010 installed successfully but while configuring SharePoint extension i am getting the following error.
"TF255424: An error occurred while installing SharePoint Products. For more information, open Event Viewer and review the application log. You might need to manually install Windows SharePoint Foundation 2010."
Please help.
[Info @12:19:36.259]
[Info @12:19:36.259] +-+-+-+-+-| Environment |+-+-+-+-+-
[Info @12:19:36.260] Environment: FullEnvironment
Setup:
InstallPath: C:\Program Files\Microsoft Team Foundation Server 11.0\
IsTfsExpress: False
ToolsPath: C:\Program Files\Microsoft Team Foundation Server 11.0\Tools
ApplicationTierPath: C:\Program Files\Microsoft Team Foundation Server 11.0\Application Tier
BuildTierPath: C:\Program Files\Microsoft Team Foundation Server 11.0\Tools
ProxyPath: C:\Program Files\Microsoft Team Foundation Server 11.0\Version Control Proxy
SetupUser: ETS-WEBAPP\tfsadmin
WebServicePath: C:\Program Files\Microsoft Team Foundation Server 11.0\Application Tier\Web Services
LicenseEdition: PID_RANGE_VL
SystemTfsTemp: C:\Windows\Temp\TFSTemp
SharePointInstallTemp: C:\Windows\Temp\TFSTemp\WSSInstall
InstalledLanguages: System.Collections.Generic.List`1[System.Int32]
InstalledLanguagesString: 1033;
OS:
MachineName: ETS-WEBAPP
HostName: ETS-WEBAPP
IsClientOS: False
IsServerOS: True
IsDomainController: False
IsMachineInWorkgroup: False
IsMachineInDomain: True
IsHomeEdition: False
IsUnsupportedEdition: False
Version: Server2008R2
MajorVersion: 6
MinorVersion: 1
ProcessorCount: 4
ServicePackMajor: 1
ServicePackMinor: 0
IsOSPostTfsRelease: False
VisibleMemoryMB: 12287
AdjustedMemoryGB: 12
Iis:
IsInstalled: True
PreviouslyFailedConfig: False
RequiredIisFeaturesInstalled: True
OS:
MachineName: ETS-WEBAPP
HostName: ETS-WEBAPP
IsClientOS: False
IsServerOS: True
IsDomainController: False
IsMachineInWorkgroup: False
IsMachineInDomain: True
IsHomeEdition: False
IsUnsupportedEdition: False
Version: Server2008R2
MajorVersion: 6
MinorVersion: 1
ProcessorCount: 4
ServicePackMajor: 1
ServicePackMinor: 0
IsOSPostTfsRelease: False
VisibleMemoryMB: 12287
AdjustedMemoryGB: 12
Sql:
SqlInstance 0:
Name: MSSQLSERVER
FullName: ETS-WEBAPP
Edition: Enterprise Edition
Version: 11.0.2100.60
IsWow64: False
LCID: 1033
IsExpressEdition: False
IsFullEdition: True
IsSupported: True
IsSharePointSupported: False
IsUpgradable: False
WindowsServiceName: MSSQLSERVER
SharePoint:
IsInstalled: True
IsProvisioned: False
IsAdminDbConfigured: False
IsAdminSiteConfigured: False
IsRunningSiteOnWebAppPort: False
Version: 14.0.6029.1000
WssAdminUrl: http://ets-webapp:17012/
WssSiteUrl: http://ets-webapp/sites
ReportingServices:
IsInstalled: True
DefaultInstance:
InstanceIdentifier: ETS-WEBAPP
HostName: ETS-WEBAPP
InstanceName: MSSQLSERVER
ReportServerInstance: Microsoft.TeamFoundation.Admin.ReportServerInstance
IsConfigured: True
ReportWebServiceUris[0]: http://ETS-WEBAPP:80/ReportServer
ReportManagerUris[0]: http://ETS-WEBAPP:80/Reports
Instances[0]:
InstanceIdentifier: ETS-WEBAPP
HostName: ETS-WEBAPP
InstanceName: MSSQLSERVER
ReportServerInstance: Microsoft.TeamFoundation.Admin.ReportServerInstance
IsConfigured: True
ReportWebServiceUris[0]: http://ETS-WEBAPP:80/ReportServer
ReportManagerUris[0]: http://ETS-WEBAPP:80/Reports
PowerTools:
IsBackupToolConfigured: False
[Info @12:19:36.260]
[Info @12:19:36.260] +-+-+-+-+-| Configuration Plan |+-+-+-+-+-
[Info @12:19:36.260] - ContainerTask (ContainerNode) : root
- ConditionalTask (ConditionalNode) : Provisioning SharePoint
- ContainerTask (ProgressNode) : Configure SharePoint
- ConfigureSharepointProvision (ConfigureNode, 208) : Configuring the SharePoint Products
SqlInstance = ETS-WEBAPP
AdminSiteAccountName = Domain\tfsuser
PasswordSupplied = *****
SiteUrl = http://ets-webapp/
AdminPort = 17012
TfsServiceAccount = Domain\tfsuser
- ContainerTask (ProgressNode) : Extending SharePoint
- ConfigureSharepointUploadData (ConfigureNode, 209) : Uploading solutions and templates ...
- ConfigureResetSPTimer (ConfigureNode, 214) : Resetting Sharepoint Timer Service ...
- ConfigureIisReset (ConfigureNode, 801) : Resetting IIS ...
- ConfigureMarkFeature (ConfigureNode, 140) : Marking feature configured status
FeatureType = SharePointExtensions
IsConfigured = True
- ConfigureWssHealthCheck (ConfigureNode, 210) : Check if sharepoint is responsive
SiteUrl = http://ets-webapp/
- ConditionalTask (ConditionalNode) : SharepointEntries
- ContainerTask (ProgressNode) : Configuring Services
- ConfigureAddSharePointEntries (ConfigureNode, 207) : Configuring SharePoint application entries
SharepointRootUri = http://ets-webapp
SharepointAdminUri = http://ets-webapp:17012/
DefaultSharePointPath = sites
ApplicationTierUri = http://ets-webapp:8080/tfs
ApplicationTierServiceAccount = NT AUTHORITY\NETWORK SERVICE
- ConfigureAddAccountToLocalWss (ConfigureNode, 800) : Add account to WSS farm admin group
Account = NT AUTHORITY\NETWORK SERVICE
AdminUrl = http://ets-webapp:17012/
UseRetainedSettings = False
[Info @12:19:36.260]
[Info @12:19:36.260] +-+-+-+-+-| Running root: root |+-+-+-+-+-
[Info @12:19:36.260]
[Info @12:19:36.260] +-+-+-+-+-| root |+-+-+-+-+-
[Info @12:19:36.260] Starting Node: CONTAINER
[Info @12:19:36.261] NodePath : Container
[Info @12:19:36.261] Node returned: Ignore
[Info @12:19:36.261] Completed root: Ignore
[Info @12:19:36.261] -----------------------------------------------------
[Info @12:19:36.261]
[Info @12:19:36.261] +-+-+-+-+-| Running Provisioning SharePoint: Provisioning SharePoint |+-+-+-+-+-
[Info @12:19:36.261]
[Info @12:19:36.261] +-+-+-+-+-| Provisioning SharePoint |+-+-+-+-+-
[Info @12:19:36.261] Starting Node: CONDITION
[Info @12:19:36.261] NodePath : Container/Conditional
[Info @12:19:36.261] Node returned: Ignore
[Info @12:19:36.261] Completed Provisioning SharePoint: Ignore
[Info @12:19:36.261] -----------------------------------------------------
[Info @12:19:36.262]
[Info @12:19:36.262] +-+-+-+-+-| Running Configure SharePoint: Configure SharePoint |+-+-+-+-+-
[Info @12:19:36.262]
[Info @12:19:36.262] +-+-+-+-+-| Configure SharePoint |+-+-+-+-+-
[Info @12:19:36.262] Starting Node: CONTAINER
[Info @12:19:36.262] NodePath : Container/Conditional/Progress
[Info @12:19:36.262] Node returned: Ignore
[Info @12:19:36.262] Completed Configure SharePoint: Ignore
[Info @12:19:36.262] -----------------------------------------------------
[Info @12:19:36.262]
[Info @12:19:36.262] +-+-+-+-+-| Running ConfigSPProvision: Configuring the SharePoint Products |+-+-+-+-+-
[Info @12:19:36.263]
[Info @12:19:36.263] +-+-+-+-+-| Configuring the SharePoint Products |+-+-+-+-+-
[Info @12:19:36.263] Starting Node: CSPPROVISION
[Info @12:19:36.263] NodePath : Container/Conditional/Progress/CSPPROVISION
[Info @12:19:36.263]
[Info @12:19:36.263] +-+-+-+-+-| SharepointProvision::ConfigureDatabase |+-+-+-+-+-
[Info @12:19:36.263] Configuring the SharePoint Products database ...
[Info @12:19:36.263] SharePoint Products::ConfigureDatabase
[Info @12:19:36.263] GrantLogOnAsAService is called. User name: tfsuser [Info @12:19:36.269] Checking if Authenticated Users group is a member of Users group.
[Info @12:19:36.272] sid = S-1-5-4
[Info @12:19:36.272] sid = S-1-5-11
[Info @12:19:36.272] sid = S-1-5-21-1481031050-1694664162-2121907377-513
[Info @12:19:36.272] sid = S-1-5-21-1529747324-2324938602-2105273467-1015
[Info @12:19:36.272] Authenticated Users group is a member of Users group.
[Info @12:19:36.300] C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\14\bin\stsadm.exe
[Info @12:19:36.300] -o setconfigdb
[Info @12:19:36.300] -databaseserver ETS-WEBAPP
[Info @12:19:36.300] -farmuser domain\tfsuser
[Info @12:19:36.300] -farmpassword ********
[Info @12:19:36.300] Process starting: fileName=C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\14\bin\stsadm.exe arguments=-o setconfigdb -databaseserver ETS-WEBAPP -farmuser domain\tfsuser -farmpassword ****************
[Info @12:20:04.869] Process finished: fileName=C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\14\bin\stsadm.exe arguments=-o setconfigdb -databaseserver ETS-WEBAPP -farmuser domain\tfsuser -farmpassword **************** exitCode=-1
in 28566 ms
[Info @12:20:04.869]
[Info @12:20:04.869] WARNING: SharePoint no longer customizes Integrated Authentication security settings. This Web application may be using Kerberos, which can require manual configuration. See "http://support.microsoft.com/?id=832769" for
more information.
[Info @12:20:04.869]
[Error @12:20:04.869] An error occurred while getting information about the user tfsuser at server telenor.com.pk: Access is denied
[Error @12:20:04.869]
[Info @12:20:04.869] ReturnCode=-1
[Info @12:20:04.874] Node returned: Error
[Error @12:20:04.874] TF255424: An error occurred while installing SharePoint Products. For more information, open Event Viewer and review the application log. You might need to manually install Windows SharePoint Foundation 2010.
[Info @12:20:04.874] Completed ConfigSPProvision: Error
[Info @12:20:04.874] -----------------------------------------------------
[Info @12:20:04.880] Execution results:
[Info @12:20:04.880] Overall result: Failure
[Info @12:20:04.880] Nodes completed: 1
[Info @12:20:04.880] Nodes succeeded: 0
[Info @12:20:04.880] Nodes skipped: 0
[Info @12:20:04.880] Nodes with errors: 1
[Info @12:20:04.880] Nodes with warnings: 0
[Info @12:20:04.880] Number of error messages: 1
[Info @12:20:04.880] Number of warning messages: 0
[Info @12:20:04.880] Number of info messages: 0
[Error @12:20:04.881] Activity failed.
[Info @12:20:04.881] Configuration failed. Unconfiguring.
[Info @12:20:04.885] Setting the IsConfigured flag for feature SharePointExtensions to False.
awiaslooks like here is the your problem "An error occurred while getting information about the user moss.service
at server telenor.com.pk: Access is denied"
try to add the user into the managed account via powershell. the user you trying to configure it.
or change the user to some body else here is culprit account "telenorpk\moss.service"
Please remember to mark your question as answered &Vote helpful,if this solves/helps your problem. ****************************************************************************************** Thanks -WS MCITP(SharePoint 2010, 2013) Blog: http://wscheema.com/blog -
Error occurred while installing the application: Invalid device specified
Error occurred while installing the application: Invalid <device> specified i am getting this error on windows. How to solve that.
Hi there.
I know this is an old post, but I fell here having this same problem for some weeks now, and i just figured my issue. Hope it help others:
My iPhone is connecting automatically with my itunes on computer. Not really sure what type of connection or wireless sync, but the fact is that it IS connecting.
For some weird reason it gets Flash Builder crazy and it cannot find the right device anymore. Even when I get my iPhone connected by cable, it says that it found the device, but doesn`t publish to it. The Flash Builder says that it was published, but nothing gets installed, and the debugger cannot connect.
MY SOLUTION (for now): Turn off the phone wi-fi, so it gets out of my home network. works like a charm and I finally can test on my device again.
Really hope this helps. -
"An error occurred while installing Adobe AIR"
I am running Vista Home Premium SP1, and I keep getting the
following error while trying to reinstall Air. After the install, I
get a dialog box telling me Air installed successfully. When I
click OK, I get a second box telling me: "An error occurred while
installing Adobe AIR. Installation may not be allowed by your
administrator. Please contact
your administrator."
This error has repeated itself time after time. Air had
installed fine a while back, but programs using it began having
problems with uprgrades, so I uninstalled them and uninstalled Air,
then tried to reinstall Air.
Here's the .airinstall.log file from the last install
attempt:
Performing runtime install
UI SWF load is complete
UI initialized
starting user confirmation
Installation type: new
starting elevated install
subinstaller: starting install
subinstaller: Scheduling runtime installation operations
subinstaller: Installed Product GUID: is same:false
subinstaller: Beginning runtime installation
subinstaller: Beginning install
subinstaller: Installing
c:\users\me\appdata\local\temp\air7233.tmp\setup.msi
subinstaller: Execution complete; beginning commit phase
subinstaller: Commit complete
subinstaller: install complete
Elevated install completed
subinstaller: begin quitting
Elevated install failed (3001)
runtime install entering error state: [ErrorEvent
type="error" bubbles=false cancelable=false eventPhase=2
text="Error #3001" errorID=3001]
begin quitting
Any idea what's wrong?
ThanksI am also getting an error. I first noticed it when trying to
install the jott express application. I then tried installing Adobe
air 1.1 standalone.
Both logs are attached.
Jott Log
Starting app install of
http://jott.com/jottexpress/jx.air
UI SWF load is complete
UI initialized
Unpackaging to
C:\WINDOWS\system32\config\systemprofile\TEMP\fla1DD.tmp
unpackaging is complete
application is bound to side-by-side version 1.0
application is bound to this version of the runtime
app id JottExpress
pub id 50E28EE2422BD0599F081C2408B1BFDDBEFC6B6B.1
application not currently installed
Waiting for user confirmation
User confirmed action: install
creating native installer in:
C:\WINDOWS\system32\config\systemprofile\TEMP\fla1DE.tmp
native installer creation complete
Starting install
Destination for installed application is d:\Program Files
Installed Product GUID: is same:false
Scheduling uninstall of product guid
{BB8B979E-E336-47E7-96BC-1031C1B94561}
Beginning install
Installing
C:\WINDOWS\system32\config\SYSTEM~1\TEMP\AIR1D6.tmp\setup.msi
Uninstalling product w/ GUID
{BB8B979E-E336-47E7-96BC-1031C1B94561}
Error occurred; beginning rollback: [ErrorEvent type="error"
bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
Rolling back install of
C:\WINDOWS\system32\config\SYSTEM~1\TEMP\AIR1D6.tmp\setup.msi
Rollback due to error complete
stateInstalling: [ErrorEvent type="error" bubbles=false
cancelable=false eventPhase=2 text="1612" errorID=0]
starting cleanup of temporary files
application installer exiting
Air Log
erforming runtime install
UI SWF load is complete
UI initialized
starting user confirmation
Installation type: additionalNewest
starting install
Scheduling runtime installation operations
Installed Product GUID: is same:false
Scheduling uninstall of product guid
{BB8B979E-E336-47E7-96BC-1031C1B94561}
Beginning runtime installation
Beginning install
Installing
c:\windows\system32\config\system~1\temp\air1f1.tmp\setup.msi
Uninstalling product w/ GUID
{BB8B979E-E336-47E7-96BC-1031C1B94561}
Error occurred; beginning rollback: [ErrorEvent type="error"
bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
Rolling back install of
c:\windows\system32\config\system~1\temp\air1f1.tmp\setup.msi
Rollback due to error complete
error during install: [ErrorEvent type="error" bubbles=false
cancelable=false eventPhase=2 text="1612" errorID=0]
runtime install entering error state: [ErrorEvent
type="error" bubbles=false cancelable=false eventPhase=2
text="1612" errorID=0]
begin quitting
updater called with args:C:\Program Files\Common Files\Adobe
AIR\Versions\1.0.6\Adobe AIR Updater.exe,-installupdatecheck -
Can't Install. An error occurred while installing Adobe AIR
I can't install Adobe AIR. I'm getting the infamous error:
"An error occurred while installing Adobe AIR. Installation may not be allowed by your administrator. Please contact your administrator."
I'm the administrator of the computer.
I'm running Windows 7 Ultimate 32-bit.
I've tried the right-click-run-as-administrator solution and I'm getting the same error.
I've read Troubleshoot AIR installation | Windows and none of the solutions worked.
I'm installing the latest AIR version (I've tried older versions too)
I've tried Microsoft Install and Uninstall Fix It and AIR doesn't appear on the list of programs.
Here is my install log:
[2012-04-13:11:31:20] Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86
[2012-04-13:11:31:20] Commandline is:
[2012-04-13:11:31:20] No installed runtime detected
[2012-04-13:11:31:42] Relaunching with elevation
[2012-04-13:11:31:42] Launching subprocess with commandline c:\users\mmazza\appdata\local\temp\aira62d.tmp\adobe air installer.exe -ei
[2012-04-13:11:31:42] Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86
[2012-04-13:11:31:42] Commandline is: -stdio \\.\pipe\AIR_5604_0 -ei
[2012-04-13:11:31:42] No installed runtime detected
[2012-04-13:11:31:43] Starting silent runtime install. Installing runtime version 3.2.0.2070
[2012-04-13:11:31:43] Installing msi at c:\users\mmazza\appdata\local\temp\aira62d.tmp\setup.msi with guid {47FA2C44-D148-4DBC-AF60-B91934AA4842}
[2012-04-13:11:31:45] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2012-04-13:11:31:45] Rolling back install of c:\users\mmazza\appdata\local\temp\aira62d.tmp\setup.msi
[2012-04-13:11:31:45] Rollback complete
[2012-04-13:11:31:45] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2012-04-13:11:31:45] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2012-04-13:11:31:45] Runtime Installer end with exit code 7
[2012-04-13:11:31:47] Runtime Installer end with exit code 7
Hope someone can help. Thanks.Chris, thanks for your help. Here's the log:
=== Logging started: 4/16/2012 11:16:05 ===
Action start 11:16:05: INSTALL.
Action start 11:16:05: FindRelatedProducts.
Action ended 11:16:05: FindRelatedProducts. Return value 1.
Action start 11:16:05: ValidateProductID.
Action ended 11:16:05: ValidateProductID. Return value 1.
Action start 11:16:05: SetSHAREDADDINFOLDER.
Action ended 11:16:05: SetSHAREDADDINFOLDER. Return value 1.
Action start 11:16:05: CostInitialize.
Action ended 11:16:05: CostInitialize. Return value 1.
Action start 11:16:05: FileCost.
Action ended 11:16:05: FileCost. Return value 1.
Action start 11:16:05: CostFinalize.
Action ended 11:16:06: CostFinalize. Return value 1.
Action start 11:16:06: MigrateFeatureStates.
Action ended 11:16:06: MigrateFeatureStates. Return value 0.
Action start 11:16:06: InstallValidate.
Action ended 11:16:06: InstallValidate. Return value 1.
Action start 11:16:06: SetARPINSTALLLOCATION.
Action ended 11:16:06: SetARPINSTALLLOCATION. Return value 1.
Action start 11:16:06: InstallInitialize.
Action ended 11:16:07: InstallInitialize. Return value 1.
Action start 11:16:07: ProcessComponents.
Action ended 11:16:07: ProcessComponents. Return value 1.
Action start 11:16:07: UnpublishFeatures.
Action ended 11:16:07: UnpublishFeatures. Return value 1.
Action start 11:16:07: RemoveRegistryValues.
Action ended 11:16:07: RemoveRegistryValues. Return value 1.
Action start 11:16:07: RemoveDuplicateFiles.
Action ended 11:16:07: RemoveDuplicateFiles. Return value 1.
Action start 11:16:07: RemoveFiles.
Action ended 11:16:07: RemoveFiles. Return value 0.
Action start 11:16:07: InstallFiles.
Action ended 11:16:07: InstallFiles. Return value 1.
Action start 11:16:07: DuplicateFiles.
Action ended 11:16:07: DuplicateFiles. Return value 1.
Action start 11:16:07: WriteRegistryValues.
Action ended 11:16:07: WriteRegistryValues. Return value 1.
Action start 11:16:07: RegisterUser.
Action ended 11:16:07: RegisterUser. Return value 1.
Action start 11:16:07: RegisterProduct.
Action ended 11:16:07: RegisterProduct. Return value 1.
Action start 11:16:07: PublishFeatures.
Action ended 11:16:07: PublishFeatures. Return value 1.
Action start 11:16:07: PublishProduct.
Action ended 11:16:07: PublishProduct. Return value 1.
Action start 11:16:07: InstallExecute.
MSI (s) (EC:04) [11:16:09:069]: Product: Adobe AIR -- Error 1402. Could not open key: HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.air\OpenWithProgids. System error 5. Verify that you have sufficient access to that key, or contact your support personnel.
Error 1402. Could not open key: HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.air\OpenWithProgids. System error 5. Verify that you have sufficient access to that key, or contact your support personnel.
Action ended 11:16:09: InstallExecute. Return value 3.
Action ended 11:16:10: INSTALL. Return value 3.
Property(S): ARPINSTALLLOCATION = c:\Program Files\Common Files\Adobe AIR\
Property(S): SHAREDADDINFOLDER = c:\Program Files\Adobe\Flash Player\AddIns\airappinstaller\
Property(S): UpgradeCode = {8DA920D5-C41C-42E0-BF31-87BA49984EE4}
Property(S): UC8DA920D5C41C42E0BF3187BA49984EE4 = {FDB3B167-F4FA-461D-976F-286304A57B2A}
Property(S): Resources = c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\
Property(S): Version = c:\Program Files\Common Files\Adobe AIR\Versions\1.0\
Property(S): Versions = c:\Program Files\Common Files\Adobe AIR\Versions\
Property(S): AIR = c:\Program Files\Common Files\Adobe AIR\
Property(S): CommonFilesFolder = c:\Program Files\Common Files\
Property(S): TARGETDIR = c:\
Property(S): SourceDir = c:\users\mmazza\appdata\local\temp\air5438.tmp\
Property(S): Manufacturer = Adobe Systems Incorporated
Property(S): ProductCode = {47FA2C44-D148-4DBC-AF60-B91934AA4842}
Property(S): ProductLanguage = 1033
Property(S): ProductName = Adobe AIR
Property(S): ProductVersion = 3.2.0.2070
Property(S): REINSTALLMODE = amus
Property(S): ARPSYSTEMCOMPONENT = yes
Property(S): REBOOT = Suppress
Property(S): ALLUSERS = 1
Property(S): SecureCustomProperties = ARPSYSTEMCOMPONENT;REINSTALLMODE;SHAREDADDINFOLDER;UC8DA920D5C41C42E0BF3187BA49984EE4
Property(S): MsiLogFileLocation = C:\Users\mmazza\AppData\Local\Temp\MSI46b03.LOG
Property(S): PackageCode = {496CC99A-E905-4C30-B3F0-14CB137CACAC}
Property(S): ProductState = -1
Property(S): PackagecodeChanging = 1
Property(S): CURRENTDIRECTORY = C:\Users\mmazza\Downloads
Property(S): CLIENTUILEVEL = 3
Property(S): MSICLIENTUSESEXTERNALUI = 1
Property(S): CLIENTPROCESSID = 1156
Property(S): VersionDatabase = 200
Property(S): VersionMsi = 5.00
Property(S): VersionNT = 601
Property(S): WindowsBuild = 7600
Property(S): ServicePackLevel = 0
Property(S): ServicePackLevelMinor = 0
Property(S): MsiNTProductType = 1
Property(S): WindowsFolder = c:\Windows\
Property(S): WindowsVolume = c:\
Property(S): SystemFolder = C:\Windows\system32\
Property(S): System16Folder = C:\Windows\system\
Property(S): RemoteAdminTS = 1
Property(S): TempFolder = C:\Users\mmazza\AppData\Local\Temp\
Property(S): ProgramFilesFolder = C:\Program Files\
Property(S): AppDataFolder = C:\Users\mmazza\AppData\Roaming\
Property(S): FavoritesFolder = C:\Users\mmazza\Favorites\
Property(S): NetHoodFolder = C:\Users\mmazza\AppData\Roaming\Microsoft\Windows\Network Shortcuts\
Property(S): PersonalFolder = C:\Users\mmazza\Documents\
Property(S): PrintHoodFolder = C:\Users\mmazza\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\
Property(S): RecentFolder = C:\Users\mmazza\AppData\Roaming\Microsoft\Windows\Recent\
Property(S): SendToFolder = C:\Users\mmazza\AppData\Roaming\Microsoft\Windows\SendTo\
Property(S): TemplateFolder = C:\ProgramData\Microsoft\Windows\Templates\
Property(S): CommonAppDataFolder = C:\ProgramData\
Property(S): LocalAppDataFolder = C:\Users\mmazza\AppData\Local\
Property(S): MyPicturesFolder = C:\Users\mmazza\Pictures\
Property(S): AdminToolsFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools\
Property(S): StartupFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\
Property(S): ProgramMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\
Property(S): StartMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\
Property(S): DesktopFolder = C:\Users\Public\Desktop\
Property(S): FontsFolder = C:\Windows\Fonts\
Property(S): GPTSupport = 1
Property(S): OLEAdvtSupport = 1
Property(S): ShellAdvtSupport = 1
Property(S): Intel = 6
Property(S): PhysicalMemory = 3325
Property(S): VirtualMemory = 4304
Property(S): AdminUser = 1
Property(S): MsiTrueAdminUser = 1
Property(S): LogonUser = mmazza
Property(S): UserSID = S-1-5-21-823518204-1563985344-842925246-12804
Property(S): UserLanguageID = 1033
Property(S): ComputerName = RGPROWS1015
Property(S): SystemLanguageID = 1033
Property(S): ScreenX = 1024
Property(S): ScreenY = 768
Property(S): CaptionHeight = 22
Property(S): BorderTop = 1
Property(S): BorderSide = 1
Property(S): TextHeight = 16
Property(S): TextInternalLeading = 3
Property(S): ColorBits = 32
Property(S): TTCSupport = 1
Property(S): Time = 11:16:10
Property(S): Date = 4/16/2012
Property(S): MsiNetAssemblySupport = 4.0.30319.1
Property(S): MsiWin32AssemblySupport = 6.1.7600.16385
Property(S): RedirectedDllSupport = 2
Property(S): MsiRunningElevated = 1
Property(S): Privileged = 1
Property(S): USERNAME = d
Property(S): DATABASE = c:\Windows\Installer\446fe3.msi
Property(S): OriginalDatabase = c:\users\mmazza\appdata\local\temp\air5438.tmp\setup.msi
Property(S): UILevel = 2
Property(S): ACTION = INSTALL
Property(S): ROOTDRIVE = c:\
Property(S): CostingComplete = 1
Property(S): OutOfDiskSpace = 0
Property(S): OutOfNoRbDiskSpace = 0
Property(S): PrimaryVolumeSpaceAvailable = 0
Property(S): PrimaryVolumeSpaceRequired = 0
Property(S): PrimaryVolumeSpaceRemaining = 0
Property(S): INSTALLLEVEL = 1
Property(S): SOURCEDIR = c:\users\mmazza\appdata\local\temp\air5438.tmp\
Property(S): SourcedirProduct = {47FA2C44-D148-4DBC-AF60-B91934AA4842}
Property(S): ProductToBeRegistered = 1
MSI (s) (EC:04) [11:16:10:707]: Product: Adobe AIR -- Installation failed.
MSI (s) (EC:04) [11:16:10:720]: Windows Installer installed the product. Product Name: Adobe AIR. Product Version: 3.2.0.2070. Product Language: 1033. Manufacturer: Adobe Systems Incorporated. Installation success or error status: 1603.
=== Logging stopped: 4/16/2012 11:16:10 ===
I've tried to delete the HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.air\OpenWithProgids key, but I got the message "Cannot delete. Error while deleting key" -
I get this message: An error occurred during the installation process: error occurred while installing additional adobe packages. when trying to install CS2 InDesign UPGRADE from id 2 on new IMAC 2.4 GHz 4 GB. Any one else with same issue? Trevor
These ones are typically caused by underlying problems on the PC that also often cause Windows Updates to fail to install. If we can fix the Windows Update trouble, we can usually get the iTunes trouble cleaned up en passant.
Go into your Windows update and try to check for new updates. If updates install, stock up on the ones you're behind on, restarting the PC if requested to do so. After the restart, try installing iTunes again. Does it go through this time for you?
If windows updates fail to install, go into your Update History and doubleclick the failures. What alphanumeric codes appear for you? (For example, 8007000B.)
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