Itunes is all messed up and music won't play
A few days ago I was able to play all 997 of my songs on itunes. Today, I go to play my songs and there is an sign in front of all but about 3 songs and none of the others will play. When I click on the explanation sign I get the following "this song could not be used because the original file could not be found. Would you like to locate it?" When I try to locate, nothing happens. I have invested a lot of time getting my music synced to itunes and really just want to get them back so I can listen to them as my background music when I work on the computer. Can anyone help me with this??? Very frustrating and dont' even want to think about having to restore all those songs. ANY help would be appreciated - please understand I am a computer novice and am not technically inclined at all. Please help me get my music back!!
You get exclamation marks or dead tracks because iTunes can’t find the file. This can happen for a number of reasons:
The song file or a folder in its path was renamed
The song file or the folder it is in has been moved
The song file has been deleted
The device containing the song files e.g. external drive is not accessible or the drive letter has changed.
So did you move or change anything? iTunes does not do folder watching and it cannot cope with files being moved or renamed.
You can find where iTunes thinks a track is by right clicking on it and selecting Get Info>>Summary Tab.
Does this reveal anything about what happened. If you can find the file with Windows Explorer you can see where the file really is.
If you didn't change anything, do you have any software on your PC that might be renaming files, Window Media player can be set to do it.
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Have had no previous problems with iTunes but for past two weeks my I tunes progress bar is not moving and music won't play.
I also have no audio from my laptop at all. Any ideas? I am running windows 8.I'm having the same incredibly frustrating problem. I have 50-60 GBs of music and now literally ALL OF A SUDDEN most of my mp3s won't play in iTunes. Of the songs that do play, many of them sound garbled (almost as if you were listening to them underwater). As others have noted, the songs do in fact play properly in other media players (VLC, MPC, WMP, etc).
I feel like I've tried just about everything but I can't seem to fix the problem. Nor have I been able to find any viable solutions after hours of scouring the internet. Here is a list of the steps I've taken so far, in chronological order:
1. Closed/re-opened iTunes
2. Re-booted computer
3. Uninstalled/re-installed iTunes
4. Tried deleting songs from iTunes library and then re-adding them, but after dropping files into the library they don't show up at all, iTunes refuses to import them
5. Downgraded from iTunes 8 to iTunes 7
None of these things have helped at all and I am amazed that even after completely uninstalling iTunes 8 and then installing version 7 I'm still experiencing the same problem. And, on top of things, I've found that iTunes 7 is not recognizing the ID3 tags for many of the songs it does import.
My apologies for the length of this post. I just want to be specific and provide as much info as I can so that maybe we can find a solution to this thing.
So, any help would be greatly appreciated. Thanks! -
I bought a song on itunes on my mac yesterday and it won't play on my iPhone
I purchased a track on iTunes via my mac yesterday and it will not play on my iPhone 6. In fact, it doesn't even show up in my music library on the phone when I sync it with my iTunes, yet everything else is fine. Any help would be great..
Hello there, abafc.
It sounds like you may want to setup Automatic Downloads for your purchases to download on your iOS device as well. The following Knowledge Base article offers the steps on how to turn that feature on:
Enable Automatic Downloads
http://support.apple.com/kb/ht4539
Turn on Automatic Downloads on your iPhone, iPad, or iPod touch
Tap Settings > iTunes & App Store.
Sign in with your Apple ID if necessary.
Tap the content that you want to automatically download. If iBooks isn't listed, you need to download iBooksfrom the App Store.
You can turn Automatic Downloads on or off over your cellular network on an iPhone or iPad Wi-Fi + 3G. Go to Settings > Store and turn Cellular Data on or off. Cellular Data downloads are limited to a file size of 50 MB or smaller.
Additionally you can try downloading the content to your device using these steps as well:
Download past purchases
http://support.apple.com/kb/ht2519
Music
Tap Settings > Music and make sure Show All Music is on.
Tap the Music app.
Find the item that you want to download.
Tap the Download icon.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
I just purchased a new iphone 5s and music would not play on it with headphones plugged in. They replaced the phone for me but it continued to do this. So I restored the phone and tried to play music on youtube before I restored all my settings and apps....Any suggestions on common apps that may cause this?
We have tried 3 different brands of headphones, including the apple set and auxiliary audio cord.
Also, music works fine before I load all my apps, hence why I ask if anyone knows about any kind of certain apps causing this. -
Here's my setup. First Generation Apple TV. G4 Powermac running OS X 10.5.8 iTunes 10 with the Library stored on an External 3 Terabyte USB 2 drive. It's plugged into a PCI USB 2 card. Everything worked fine till I transferred my iTunes library to the external USB drive. Things seem to sync up fine. I have it set to copy TV shows to the Apple TV's internal drive and that seems to work but when I try to play music or movies that are streaming from the library, I get an error. With movies I get the "The selected video cannot be played. The format was not recognized." error. The movie and music list seems up to date but now it won't play. Did I waste my money on this external drive? How do I get this setup to work?
I don't think this will be a complete answer to your question, but may point you in the right direction.
I have a similar setup (same OS X and iTunes versions), but my library is on a network attached 2TB harddrive (vs a USB 2 drive). Mine works fine, both syncing (which you don't have a problem with) and streaming. It's possible that iTunes doesn't like the USB 2 drive, but I don't know. Are you able to watch TV shows on your PowerMac after having moved the files to the USB drive? If you can watch content on your laptop but not on your AppleTV, it suggests the Apple TV doesn't like the USB drive.
Perhaps you didn't transfer iTunes library content correctly. (Forgive me if I'm telling you things you already know.) The iTunes library consists of a list of content and it's location (local harddrive, network drive, etc.). If you simply moved the files, but didn't actually update the library with the new locations, this can explain why you can't stream the content. The Apple TV displays what is in the library, but cannot play it if the library entry is pointing to the wrong location. Note: This "library update" I'm referring to is not the same as simply changing the iTunes media folder location in iTunes > Preferences > Advanced.
When I moved my content to an external drive, I had to delete everything in my iTunes Library, then re-import everything (File > Add to library). Don't let the phrase "delete everything in my iTunes library" freak you out. Deleting entries in the library is not the same as deleting the files (which you definitely do NOT want to do).
If you select an item in your iTunes library and press the Delete button, it asks for confirmation thus:
Are you sure you want to delete the selected TV show from your iTunes library?
It's OK to answer "Delete TV Show". It will then ask you if you want to delete the file. Do NOT delete the file. You can select your entire library and delete everything at once, just make sure you do NOT delete the files when it asks. When that is done, make sure the iTunes Media Folder Location is set to where you want and that the files are there. Then, go to File, Add to Library and re-import everything. It will take several minutes to more than an hour, depending on the speed of your computer and the size of your library.
I have had to do this everytime I've moved my library to different storage devices. If there is a simpler way, I am not aware of it.
I hope this helps. -
I'm trying to transfer the files from my Ipod touch to my new computer. It is saying that not all of the files will be transferred because the computer isn't authorized. I have authorized it several times but it keeps bring up a previous apple id that I had but when I try to log in using that id it tells be it is no longer vailid and then it stops and won't let me transfer any files. Any suggestion are welcome. Thank You
The computer has to be authorized for the account that purcchased the media.
What error message are you getting when you try to lauthorize the computer for that account?
Is there a way to find my Apple ID Name if I can't remember it?
Yes. Visit My Apple ID and click Find your Apple ID. See Finding your Apple ID if you'd like more information.
How do I change or recover a forgotten Apple ID Password?
If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. SeeChanging your Apple ID password if you'd like more information. -
I dont Want to loose anything as i payed for most of my apps can anyone please help me as soon as possible ??? Thanks
Use your backup copy of your old computer to put everything on your new computer, then sync the iphone to that comptuer.
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After I installed the windows 8.1 update, podcasts and music won't play
After I installed the windows 8.1 update, itunes stopped playing. When I try to play, it brings up the song but stays at 0:00. My subscribed podcasts still download but they all stay at 0:00 too. I can click on a later point in the song/podcast and it moves to that point but just stays there as if it is paused but indicating it is playing in the controls.
I have unistalled/reinstalled itunes and have the same problem.Hi there Juniorm1,
Take a look at the article for the current version of iTunes for Windows.
iTunes 11.1.5 for Windows (64-bit)
http://support.apple.com/kb/dl1615
-Griff W. -
Hey. I got my video iPod really recently at christmas, and everything's worked fine till now. I had my iPod plugged into my computer overnight to charge. This morning, I got up, turned off my computer, and unplugged my ipod.
Now, only some of my music plays. For instance, I might select a song and it plays fine. BUt sometimes, I'll select a song, and it'll switch to the "now playing" page like normal. displaying the name, time remainging, album art, etc. But only for a second. Then it'll skip ahead a few songs to the next one that plays normally.
Also, whenever I click on ANY of my videos (music videos, tv shows, movies, etc.) it just goes to a black screen and freezes for about thirty seconds (none of the buttons work) and then goes back to the menu I selected the video on.
The weirdest part is that I can connect my iPod to my computer and watch all of my vids and listen to ALL of my songs FROM THE IPOD, not the computer, and it works.
Please tell me what to do about this weird problem.It sounds like you need to restore your iPod and re-sync your content to it.
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TS3274 Video and music won't play
I can't get the video's online or in my gallery to play. Same with any music, like Pandora Radio. I can't seem to find any online support for this issue. Can anyone help?
There is an issue with the latest iTunes version that is causing downloaded movies/songs from not playing on your computer, but should work on your iPod. Until Apple releases an update that'll fix this, this problem will probably not go away.
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Album art is distorted or messed up and music does not play correctly
I recently restored my iPod touch 2g to 4.2.1 and my album art looks mispositioned and distorted as you can see here:
http://i19.photobucket.com/albums/b188/kalvin126/IMG_0001.png
http://i19.photobucket.com/albums/b188/kalvin126/IMG_0002.png
However, album art is displayed correctly in Cover Flow and in iTunes
Another issure I have is that every song on my iPod Touch does not start at the beginning, it starts at the middle and plays for a few minutes then goes to the beginning of the song.
Is there anyway to fix this?
Message was edited by: kalvin126Yes they are correct in iTunes
I have tried that but it would reproduce the problem
I also get the error messages "The iPod cannot be synced. The required disk cannot be found." and "The iPod cannot be synced. An error occurred while writing to the device." -
Hi, so I pushed autofill because I thought that it would put music on my phone from a different iTunes library but it didn't work, and now the songs show up grey in my music on my phone and they won't play, but they are still there. What can I do to fix this and get rid of the grey songs?
Go back to iTunes, select the Music tab, uncheck the 'sync music; button, then hit apply.
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I have an external server that stores all my movies and music, is there a way to stream it to my apple tv?
If not is there a way I can link the folders to itunes (without downloading files to computer) that will make them view-able for the apple TV?
If none of that works is there a way to get it working alternativly?
Additional Information:
Everything is linked via ethernet cable.
I'm using a PC to set it up.
If you have any other questions feel free to ask and I'll help where I can.
Thank you for any help(I think the daughter got he better end of the deal!) I believe if you change the password and user id one of the devices it will stop that from occurring. But I'm not the one to tell you how to do it; someone like "Illaass" (Illaass seems to know how to correct / fix almost anything!) will know how if you don't. Just look for the "cat" icon.
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My original computer that has my itunes account on it no longer works. I am trying to import my phones itunes settings into my new computer and it is not letting me and I don't want to loose all my photos and music, what do I do?
It does not magically appear in a new place. It will only be where you put it.
Copy everything from your old computer, or your backup copy of your old computer, to your new one. -
I have a new iphone 5 and although I had a little trouble downloading all my apps and music, I did this successfully but now when I connect to my itunes, itunes doesn't see it and also bluetooth doesn't seem to be working.Can Anyone help?
Hey leafxxx,
Thanks for the question, and welcome to Apple Support Communities.
The following resource provides troubleshooting steps if your iPhone is not displayed in iTunes when connected:
Apple - Support - iPhone - iTunes Troubleshooting Assistant
http://www.apple.com/support/iphone/assistant/itunes/
For more detailed instructions, see this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Enjoy your new iPhone 5!
Matt M.
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