Itunes is asking me for thhe itunes64.msi file and i cant find it, i can't install the new itunes nor open the old one now. someone help me please?
im having problems installing the newer version of itunes, and removing the older one, im basically itunesless because it keeps on telling me i need the itunes64.msi files which i cant find on my laptop. please help
You are not addressing Apple here. We are all just users like yourself
lost/stolen
No app on the iOS device is required.
- If you previously turned on FIndMyiPod/iPhone/iPad on the iOS device in Settings>iCloud and wifi is on and connected or cellular data is on and connected for, on a computer browser go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up or continue to show off-line.
- You can also wipe/erase the iOS device and have the device play a sound via iCloud.
iCloud: Erase your device
iCloud: Use Lost Mode
- If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the device and report to police and carrier if iPhone or cellular iPad
- There is no way to prevent someone from restoring the erase (it erases it) using it unless you had iOS 7 or later on the device. With iOS 7 or later, one has to enter the Apple ID and password to restore the device.
- Apple will do nothing without a court order
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number
Similar Messages
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Trying to update iTunes but apparently I am missing iTunes64.msi file. What can I do to update?
What can I do to update iTunes when it needs iTunes64.msi file which I don't seem to have anywhere?
Hi rachelvariety,
Welcome to the Apple Support Communities!
I understand that these types of situations with iTunes can be very frustrating. In this situation I would suggest removing iTunes and its related components and then install the person you need directly from the Apple website. Please use the attached article for information on what components to remove and the order to remove them.
Remove and reinstall iTunes and related software components for Windows Vista, Windows 7, or Windows 8
Remove iTunes and related components from the Control Panel.
Use the Control Panel to uninstall iTunes and related software components in the following order. Then restart your computer.
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Don't uninstall these components in a different order, or only uninstall some of them. Doing so might have unintended affects.
Cheers,
Joe -
missing file to download itunes 10.6 - .msi. file and installation package
Try to follow this guide to uninstall iTunes and all of its components: http://support.apple.com/kb/HT1925, then reinstall the latest version of iTunes. You must follow this guide for this to be successful (uninstalling all components in the order specified). This will not touch your iTunes library or data.
-
can someone help me find where the tab is for converting songs into MP3's... my copnmputer just updated iTunes and i cant convert them... i need these songs in that format and i cant find it anywhere... help!
iTunes prefs > General - Import settings button.
my copnmputer just updated iTunes
Really? This option was changed in iTunes 8, about 4 years ago. -
my daughters new ipod touch is being recognised as my sons old one on itunes,this has caused the ipod to lock and she has lost all content. i now want to get itunes to recognise her new ipod , but it is still recognising it as the old one, how can i sort this out
Does both your Windows and Macbook iTunes have the same library of songs?
if it does then, much easier to proceed, else try to load the Macbook with the same library as Windows.
Note that only one of the Macbook USB port is good for iPod Classic, the other is too slow and may cause timeout, and I would suggest disconnect all other USB devices, while you Restore or Sync the iPod Classic.
Connect the iPod to the Mac, (if iTunes launch, please close it back.)
Use Disk Utility -> select the iPod Device->First Aid->Repair (use option FAT32)
After the Repair complete, eject the iPod.
Connect back to the Mac
When iTunes launch, Restore the iPod when Prompted, (use FAT32)
Sync your library.
Good Luck! -
How can a company sell a Times Capsule appliance as a solution for backup and die for this manufacturing fault? And with that Apple? nothing, or technical assistance in Brasil. Of a sledgehammer, open the device and attempt to recover your files by force!???
Heat up the bottom rubber mat with a hairdryer for 5-10 minutes to loosen the adhesive, then pull the rubber mat away from the bottom metal plate carefully.
Then use a screwdriver to remove the 10-12 screws to open up the case. -
AppleScript : modify labels for multiple selection of files and folders in Finder ?
As an experienced programmer in Pascal, Excel VBA, ... I am trying to find my way in AppleScript (first steps).
I am trying to build a small script that will run on a keyboard shortcut, and that will toggle the label of selected files and folders (multiple selection ?) in Finder between "purple" and "no label".
Based on a recorded action, I was trying something along the lines of
tell application "Finder"
Activate
repeat with oneItem in selection
set label index of oneItem to 3
end repeat
end tell
I am not clear on how to make the script understand that in a multiple selection I want to apply the requested command to each item. In addition, when testing it on one single item, it appears that I can't set the label index property of "selection" ...
Can someone please advise what the correct way is of (a) setting the property of a selected item in the Finder and (b) looping through a multiple selection ?
Thanks in advance.
Philip
P.S. Running Mac OSX 10.8.2 on MacBook Air, MacBook Pro and MacMiniThanks alot, Softwater. In fact, I have been playing around with that and found that the "get" statement in your script suggestion is not even necessary. The script I saved as a Finder Service is now :
tell application "Finder"
repeat with oneItem in selection as list
if label index of oneItem = 0 then
set label index of oneItem to 5
else
set label index of oneItem to 0
end if
end repeat
end tell
By assigning a shortcut key to this one, I can now toggle labels.
Additional trick I did is to restrict the applicability of the script to only movie-files (I am using this to change the labels of movies / TV shows on my computer which I still want to see versus the ones that I don't want to see anymore). I noticed during testing that the script would also color folders and drives selected in other finder windows than the one I was working in, so now it only works on movie files which is more what I want.
Great tool, the AppleScript Editor and the Automator. Only a little bit a pitty that finding out about object structure and properties is not very straightforward in the AppleScript Editor (comparing to e.g. the VBA in MS Excel, which has an almost perfect help system and built-in reference). I am not a Microsoft fan in general, but when it comes to MS Excel VBA, I have not seen any built-in help system yet that approaches its usefulness ...
I guess I will be "seeing" you again on this forum ... I am getting the taste of scripting again :-D -
I have windows 7 64 bit but the new itunes will not install because it can't find itunes64.msi. I have searched evertwhere on my pc. In addition, I can't uninstall the itunes and reinstall for the same reason. I can't upgrade for my icloud account.
Try the following steps:
1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
2. You should remove all instances of iTunes and the rest of the components listed below:
it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Use the Control Panel to uninstall iTunes and related software components in the following order:
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Follow the instructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components
3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch -
TS1406 itunes 64 uninstal fails due to itunes64.msi not corect
itunes 64 uninstal fails due to itunes64.msi not corect
I finally got it to work! Whew! Sorry. lol Ok, I went to the support page for iTunes (http://www.apple.com/support/itunes/) and went to the Installing and Removing iTunes bar and clicked on the Uninstalling iTunes sub category. Then, I clicked on this: http://support.apple.com/kb/HT1923. You can choose which article to use depending on your operating system. I followed all the steps then downloaded the newest version of iTunes, and it worked. All of my stuff is back.
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Cannot update, repair, uninstall itunes in Windows 7-64bit. I have itunes version 10.5.0.142 installed but is missing the "itunes64.msi" file. Would like to obtain a copy of this file which is located in the file folder ProgramData\Apple Computer\Installer Cache. If someone could supply a copy of this file on this site, it would really be appreciated. Thanks in advance.
See Troubleshooting issues with iTunes for Windows updates for general advice.
If you want to install an older version of iTunes see http://support.apple.com/downloads/#itunes or OldApps.com.
tt2 -
Every time I try to download a free or paid app or in iTunes
it asks me for a credit card. (Which i don't have one)
How can i download free apps without a credit card and not reset my apple ID?
I already put in 20$!!!!!How to Get Apps From the App Store Without a Credit Card
http://ipadhelp.com/ipad-help/how-to-get-free-apps-from-the-app-store-without-a- credit-card/
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
http://support.apple.com/kb/ht2534
If None is not available - On your computer launch iTunes and click "iTunes Store" in the left navigation pane. Click the "down arrow" next to your name at the top right side of the page and click "Account." Enter your username and password and click "View Account" to log into your account information. Next to your Payment Type, click "Edit." Select the "None" button and click "Done." Confirm that your card has been removed by returning to the Apple account information screen. Under Payment Type, it should say that there is no credit card on file.
Cheers, Tom -
My iTunes is asking me for a password to restore my latest back up, but I never set one and none of my passwords I use work, how am I supposed to restore?
Sorry if you don't know your encrypted backup password, you won't be able to use it.
-
I need to sync my iphone as its damaged ( water submersion) i can't though as itunes is asking me for my passcode and my screen doesn't work, the phones on though still ringing etc ... Please help
You need to do more research before you make purchases like this. You've wasted your money. The ONLY officially unlocked iPhone model sold in the US is the GSM model, and that model is only sold by Apple. That's the model iPhone you should have purchased.
Did you read & understand my initial post? Especially this part:
The unlocking of the GSM portion is just for International travel in order to use local sims. You still have to pay Sprint for the use of their international GSM partner’s network on a “pay as you go basis”. -
ok i have been trying to download albums, songs, apps, etc. and my itunes keeps asking me for the security question and for the life of me i cant remember the answers. I dont know what the email is that receives the question reset. is there anything i can do to fix this or am i screwed?
If you have music that was purchased on different iTunes accounts than the one you use, then you must provide the password, otherwise the tunes are not considered yours. You can turn off iCloud and just use the usual USB sync method. But I wonder whether you'll have the same problem?
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How do i get itunes to ask me for my password after downloading an app?
pretty simple, when i download an app it just doenloads automatically. i want itunes to ask me for my password but it wont?
By default, the App Store will request your Apple ID password once, and then for the next 15 minutes (or so, I beleive), it will not require it again. If you want to change that behavior, enable restrictions (making sure to memorize the passcode you create), and change the default to 'Immediately'.
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