Itunes is frozen on my iphone but the iphone is working fine otherwise.  how can i unfreeze itunes?

my iphone is working fine but when i select itunes a white musical note with a black background is on the screen and it's oriented horizontally instead of vertically.  itunes is frozen at this spot. how can i unfreeze it? 

1. Hold Home and Sleep/Wake buttons at the same time;
2. Wait for the Apple logo to appear (ignore the slide to Power Off option)
3. Let go of the buttons when you see Apple on the screen
4. Allow iPhone to reboot;
If that doesn't work; you will have to try a backup and then restore in iTunes;

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