ITunes is giving me a runtime error and won't load after trying to install update

After trying to install the latest update to iTunes my iTunes will no longer work. I've tried uninstalling and re-downloading and still get the same runtime error

Hello Scottee2hottee,
Thanks for using Apple Support Communities.
it may be necessary to remove all traces of iTunes and related software components from your computer before reinstalling iTunes.
For more information on this, take a look at:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
1. Remove iTunes and related components from the Control Panel
2. Verify iTunes and related components are completely uninstalled
3. Reinstall iTunes and related components
Best of luck,
Mario

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