Itunes is grayed out using sync

When I attempt to Sync my device with iTunes, the screen within iTunes is grayed out.  I cannot select any items from the iPhone.  Please help.

This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes for Windows forums.
Regards.

Similar Messages

  • I recently got an iphone 5S and my songs not purchased from iTunes are grayed out (phone only) and are skipped past when playing them through my iPhone.

    I recently got an iphone 5S and my songs not purchased from iTunes are grayed out (phone only) and are skipped past when playing them through my iPhone. i have tried the following:
    1) Removing all music from phone and resynced to iTunes PC library.
    2) Erased phone and restored from back up
    3) Erased phone and started as a new iPhone
    4) Reformated the music files in my library that weren't playing
    5) Deleted songs from iPhone and computer and re-imported CDs
    6) Tried to redownload my COMPLETE MUSIC LIBRARY from iCloud.
    7) I have also turned it off and turned it back on several times
    8) I tried syncing through my macbook (only moved partial songs to it to see if it would even work).
    9) I have tried to get Siri to play them, did not work.
    10) All music does play fine on my iPod Touch 3rd (iOS6 i think) gen and iTunes on Mac and PC
    11)  I added a CD to my roommates iTunes and it plays on their iPhone 5S but not mine.
    After all of these things it is now WORSE!!!  My iTunes purchased songs are now experiencing the same issue along with some (not all) of the original music files that were skipping and grayed out.  My conclusion is i have no clue at this point!  I have done everything i have found online in EVERY discussion, i have spent over 60 hours trying to get this to work and i am asking myself, i bought this product why am having to fix this when it worked just fine on my iPod touch (3rd Gen) and iPod Classic!!!!  PLEASE APPLE FIX THIS ISSUE FOR US!!!! 

    I had this problem too after i upgdatd to OS X Mavericks... only the songs on my iphone 5s that i purchased from itunes would play.
    i read something about it being a syncing issue. when you plug your phone into your computer with the usb cable, the person said to switch from automatic syncing of itunes to the "manual" option. mine was already set to manual so i wasn't sure anything would work. BUT, when i plugged my phone into my computer, it started to sync all of my music on my phone again (top of itunes bar where song playing/time is listed said "now syncing 123/534 songs to x's iphone"). once that was completed, i checked the music app on my iphone and everything was back to normal!
    so, i would suggest setting your music syncing settings to manual if you haven't tried that yet!
    hope this helps!

  • New apple wireless magic mouse & itunes playlists grayed out

    Today I started using a new apple wireless magic mouse after installing the wireless mouse software.
    Ever since that all my playlists in itunes are grayed out & I cannot play any songs from a playlist.
    I have run disk first aid, rebooted, & still cannot resolve this issue. I am thinking of returning this mouse & going back to my original wireless mouse.
    Anyone know why this mouse would cause itunes issues & how to resolve this?
    I did go back to my old wireless mouse, rebooted the mac, then itunes & the issue was resolved.
    I must be doing something wrong if I cannot use this neat new wireless mouse. Anyone know what it could be?

    I suggest you update to 10.5.8 (or change your signature), since teh magic mouse needs 10.5.8.
    They won't be selling too many of these new "Magic Mice" if this issue isn't resolved.
    See your previous sentence...
    Seems to me like someone else besides me would have had this issue
    If it was a problem yes, is seems others would have brought it up.
    & they would have come up with a solution
    If it was a problem, likely they would. Sounds like it is not the mouse but some setting on your system.
    Have you checked the System prefs -> Keyboard & Mouse? And have you downloaded the latest -> Magic Mouse driver?

  • All iTunes songs grayed out and won't sync to phone

    Hello,
    I have over 9000 songs in my iTunes library. My iTunes library is stored locally on my iMac.  The vast majority of songs were imported from CD's I own.  If in iTunes I make the selection to sync the entire library to my phone, iTunes reports that there are about only 250 songs total.  If I select "Sync only checked songs" and choose a few songs or albums, the number of songs to sync stays at zero. iTunes version 12.1.0.50.
    When viewing my iTunes library I noticed that just about all of my song titles are gray.  If I click on a song in iTunes it plays no problem. However I can't sync anything over to my phone anymore.
    If I go to the library location on my HDD all of the music files are there as they should be.
    I appreciate any suggestion - I've been trying to fix this for some time now and have had no success.
    Regards.
    NM

    I have finally solved this issue.  Here is the solution:
    1. Open iTunes
    2. Select Music
    3. In the upper right hand corner select Albums.
    4. Under "All Albums" highlight the first album, then scroll all the way to the bottom of the page, hold down the shift key and select the last album.
    5. All albums should now be selected.
    6. Place the cursor over one of the albums. Press with 2 fingers on the trackpad to bring up the menu.
    7. Select "Check All"
    8. Congratulations - no more grayed out songs and they will sync now.
    9. Go into your iPhone sync and check the songs you want to transfer and click the sync button.
    I hope this helps you to resolve your issue.
    NO MAX

  • Why are some of my songs on my iphone grayed out after syncing to itunes on a new computer?

    After syncing my IPhone to ITunes that I had just downloaded on the new pc I just bought, I noticed that there are several songs that are now "grayed out" on my phone and won't play.  There are some songs that are just not on my phone anymore at all, but they are still in my ITunes library on my new pc. How can I get all the songs in my library on my phone and work? 

    What exactly happens when you try to redownload? Just how does it not let you?
    Are you/iPod doing anything between when the songs were there and they were gone?
    Does anybody else have access to your iPod?

  • HT204406 My itunes are grayed out and wont play on my iphone?

    Grayed out tunes wont play on my iphone?

    Hello G4RNR,
    When you have grayed out songs on your iPhone, those songs didn't completely transfer over.  I found some articles that will guide you in syncing.
    If you have iTunes 11, you can use one of the following articles:
    iTunes 11 for Mac: Set up syncing for iPod, iPhone, or iPad
    http://support.apple.com/kb/PH12113
    iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
    http://support.apple.com/kb/PH12313
    If you have an earlier version of iTunes, you can use this article (the title of the article says iPod, but the steps also work with the iPhone as well):
    iTunes: Syncing media content to iPod
    http://support.apple.com/kb/HT1351
    Thank you for posting in the Apple Support Communities. 
    Best,
    Sheila M.

  • Selected albums, Events....grayed out during sync

    Little history...Had an older Macbook (the black one) that finally died....replaced with a new MacBook Pro today....restored old "blacky" content from a Time Machine restore....opened iPhoto and it required an updater (iPhoto Library Upgrader) to be ran...iPhoto seems to work perfectly after update...I can connect my iPhone 5 and create new events and copy pics from phone to iPhoto Library..... but when I attempt to sync with iTunes the "select albums, Events...." option is grayed out...I deleted slideshows (suggestion from another thread, addressing & in a xml string) to no avail....posting here as consensus Ive read its usually something to do with iPhoto
    ...iTunes is current as is iPhoto....any help would be appreciated....

    Can you access the iPhoto Library from any other apps? Word Processors? Mail? etc?

  • After a Restore the the iPod music list in iTunes is grayed out.

    I had to restore my IPod mini and looked like it worked ok, and synced with library ok but when I try to select my music it is grayed out and I can't select/play anything. I disconnected the IPod, restarted my computer and restored again and the same result. Any help would be appreciated. thanks

    Grey text when you look at the content and a lock symbol at the bottom of the screen just indicates that the iPod is set to sync automatically with iTunes. If you want to play the iPod songs through iTunes, delete songs from the iPod, drag songs from iTunes, add playlists to the iPod etc. you need to change the update setting to "manually manage songs and videos". The text will change from grey to black and everything will be directly accessible through iTunes:
    Managing content manually on iPod and iPhone
    Syncing Music to iPod

  • Get Info iTunes items grayed out

    I just recently transfered my iTunes library from a PC (running XP) to a Mac Mini. Some of the songs had artwork, while most did not.
    When I access the library on the Mini and select a song using "Get Info," the tabs at the top of the window (Summary, Info, Video, Sorting, Options, Artwork) are only partially available to me. Video is grayed out (not surprising since it's an audio file). "Options" and "Artwork" are also grayed out. I have also tried to import album artwork but the box in the lower left hand corner says "not modifiable."
    Not only that, if I click on "Info" I do not have the option to modify any of the song information. It won't let me delete or add to.
    Any suggestions would be greatly appreciated.

    Just a guess, but it could be a permissions problem. Navigate to your iTunes Music Folder thru the Finder, do Get Info (command + i) and see if you have Read and Write permissions on the folder AND click the button that says Details and make sure that Read and Write is Applied to the Enclosed Folders. You might also try repairing permissions in Disk Utility.
    Also...do you have Admin privileges on your user account on the Mac?

  • Why are the aps grayed out when syncing my iPhone?

    When trying to sync my wife's iphone with my iMac, the aps on her iphone are grayed out and the phone will not sync,
    even though all the aps on her phone are the same as the ones in my iMac.

    OK. So we've established that you're in Photoshop CC on Windows 7 (nothing to do with Acrobat or Acrobat Reader).
    What exactly are you trying to do in Photoshop CC? Can you outline in detail what steps you're taking and what's confusing you?

  • Itunes playlist Grayed out

    I cannot add songs from my computer to itunes9 PLAYLIST is grayed out. The songs I have on playlist are avaiable. I have deleted Itunes several times yet with the same results. Have tried changing compatibility mode still doesn't solve problem. Have set to manual but cannot set to "open itunes when this ipod is attached also grayed out. Does anyone have a solution?

    Try posting a screenshot, GrizzBen.
    If it is a blee regular playlist, you should be able to add stuff to it.
    If it's a purple smart playlist, then, no....
    Also, you can't just drag songs into a blue playlist folder.
    You can link to screenshots from imageshack, flickr, etc.

  • ITunes match grays out songs

    I have had iTunes Match for about two weeks and still have not managed to get it to work properly. I have been on these forums searching for the answer, as well as other websites, and absolutely cannot figure out what the problem is. It's very frustrating because this program was supposed to make things simpler, not more difficult. Please, if you can help, leave a suggestion for me here.
    Here is the situation:
    - iTunes Match has successfully put about 8000 songs in the iCloud and those work well on all devices.
    - BUT it is missing about 2000 songs, which are either ineligable (which that part is okay and I understand), or are grayed out. These grayed out songs cannot be played, uploaded, downloaded, or anything. I have no idea why this is happening, but it has stopped a significant portion of my music library from being accessible. Anywhere. These grayed out songs are gray on all devices.
    - iTunes Match also deleted many songs from the playlists that it was supposed to be saving. I do have a backup (I am pretty sure...) of my iTunes library before doing iTunes Match, so if I have to I can hopefully recover the lost songs that way. I think they are still in my library and have just been removed from my playlists, but I don't know if they are the grayed out songs or the okay songs.
    Since having these problems, iTunes Match has been turned off on every device except the main desktop iMac that the actual song files are on. I am wondering if the problem may have occurred when I first set it up, as my family got excited and we tried to start every device on Match at the same time. If that isn't the problem then I have no idea. Either way, I don't know how to solve it.
    In trying to trouble shoot, I have done just about everything that I or the Internet could think of. Please feel free to leave a suggestion. Anything may help, it's just that nothing has yet. Thanks in advance!

    Hi,
    No you can't decide what tracks go into cloud. If the track is eligible. it will either be matched or uploaded. However, you can work around this by changing the media type to something other than music e.g. Podcast or Audiobook. Both are ineligible for match. You can't change media type when match is on.
    Another option is to open an new library and then turn on match. You will see all the music you have in the cloud. You can delete tracks from the cloud and when you go back to the original library, the tracks will still be there but the iCloud status will be shown as "Remove". This essentially will now be a local file and match will ignore for future scans.
    Jim

  • Why are the NI-DAQmx Base for LabVIEW options grayed out using custom install (with Action:Skip)?

    I'm trying to install NI-DAQmx Base 3.7.0 for LabVIEW 2013 (LV is installed). When I try Standard Install, it doesn't install for LabVIEW (only the Common and C and USB tools), but gives a successful installation message.
    When I try Custom Install, all of the "...for LabVIEW 20XX" options are unchecked, grayed out and the Action says "Skip".
    I'm trying this on a 2011 MacBook Air 11" running OS 10.9. LabVIEW runs fine.
    Thanks for any suggestions.
    Solved!
    Go to Solution.

    Hi,
    OS 10.9 is not officially supported by NI with the DAQmx Base 3.7. This information is from the description of the driver (http://www.ni.com/download/ni-daqmx-base-3.7/4272/en/):
    OS Support—NI-DAQmx Base now supports the following versions of Mac OS X:
    Mac OS X 10.7 (Lion)
    Mac OS X 10.8 (Mountain Lion)
    So this seems to the be the problem. Either you choose another OS version or wait for a new driver which supports 10.9
    Regards,
    Michael

  • Disk Utility/verify and repair grayed out, using startup disk

    I'm frustrated. I'm trying to repair my hard drive. I restarted from the OS X Mac Mini install CD (holding down the letter C when I heard the chime), opened Disk Utility from the Utilities folder, selected my hard drive image, but the "verify disk" and "repair disk" options are grayed out. I'm at a loss as to how to proceed. Thanks for any help.

    "...opened Disk Utility from the Utilities folder,..."
    If that's what you did then you didn't boot from the disk. You booted from your hard drive and that's why Repair Disk was grayed out. Try again. Insert the disk into the Mac restart and hold down the 'c' key and keep it down until you see the Apple logo and the spinning cog. You'll know you've booted to the installer disk when you need to select your language to proceed with OS installation. Select your language and then from the menu Utilities select Disk Utility.

  • ITunes library grayed out all the time- in between songs played. Must click on cloud icon and wait between each song played.

    Whenever I invoke iTunes (doesn't matter if I'm opening the program or simply undocking it), my library is gray, and the little "cloud icon" next to "Music" has a horizontal lightning bolt in it.
    If I click on the cloud icon with the bolt (which doesnt respond consistently, somtimes takes 3 or more clicks) it will change to animated diagonal stripes. When this is finished (takes 10 seconds to 10 minutes), I have access to my library.
    Sometimes it lets me get through an album before the process restarts. Sometimes I have to go through this between each song. Generally, I perform the process for the first two songs, and then it will play the rest of the album uninterrupted.
    Internet connection is always fine, I have confirmed in several instances.
    I have added screen shots below... I couldn't add the "working library" step, because as of writing this, I can't get past step 2. So no music for me this morning.
    BELOW: Greyed out library, step 1
    BELOW: Animated striped icon, library still greyed out, step 2

    Thanks for the reply. Did this just now, and no change.
    FYI- I have deauthorized and reauthorized, signed out of my iTunes account, deleted pLists, etc before posting here. None of which affected the problem.

Maybe you are looking for