ITunes is hanging my MacBook Air on program start

Recently, starting iTunes causes my computer to hang. The window opens, I get about 10-15 seconds of interactivity, then the machine enters a totally frozen state - no cursor movement, does not respond to Command-Option-Esc, etc. Have to power down and reboot.
Have deleted .plists, all iTunes library and Genius files, and reinstalled iTunes to no effect.
Latest MacBook Air, OS X 10.6.7, iTunes 10.2.1.
Any insight appreciated. Thanks for the time.

Sorry, just found this thread:
http://discussions.apple.com/thread.jspa?messageID=13271202

Similar Messages

Can't access iTunes store on new Macbook air

Hi - I just bought a Macbook air and I've synced my phone to it, but when I try to open the iTunes store, all I get is a blank screen. What do I need to do?
Thanks!

It has happened a few times since I changed some account information (billing address and phone number) a couple of days ago.
Every time I purchased a song or an album via Music app on my iPod touch, I couldn't access App Store or iTunes Store on my MacBook Air or iPod. Then I went to bed and got up the next day, finding out everything back to normal.
Since it happened several times and I lost all my access to both App Store and iTunes Store on both my devices every time, I think the problem may be related to my Apple ID. It's really strange.

I am trying to download iTunes software to my MacBook Air, but my laptop won't restart. It freezes instead. What do I do?

Trying to download new iTunes software to my MacBook Air, but when I try to restart, the laptop freezes. Any advice?

jessicar
Just user to user....based on past and current history, Adobe Tech Support is not going to help you with a technical issue which is preventing you from using your purchased serial number for Photoshop Elements. Version 12 is not the current version. And, the Adobe Tech Support is limited even for the current version which is 13. If this matter involves a purchased activated serial number trapped on a crashed computer while you are trying to install on a 3rd computer, then probably Adobe Chat Activation can be of assistance. If that is the case and you want to explore that possibility, then click on the following link
Contact Customer Care
Photoshop Elements
Adobe ID, Signing In
Adobe ID, Sign In, Account Help
Chat Panel
If the above link does not hold its set, then you will need to navigate to the Chat Panel using the above titles as guides.
Are you getting one of those "too many computers with your serial number" messages? Then the above should apply to your situation.
Before the above consider....
a. For Photoshop Elements technical issues please post your question in the Adobe Photoshop Elements Forum. Somehow your
question got posted in the Adobe Premiere Elements Forum.
b. Have you verified your Photoshop Elements serial number at the Adobe web site (http://www.adobe.com) - after signing in with your
Adobe ID and Password, type My Products in the Search field and follow the path to your product in My Products. Click on Adobe
Photoshop Elements 12 in your list to reveal the serial number.
c. Do the install with antivirus and firewall(s) disabled.
ATR

My macbook air does not start up successfully. when i turn on the power, it just turn blue after the apple logo, how to reboot or repair,.. pls help me what is the buttons command... thanks in advance.

pls help me how to reboot my macbook air,.. because starting it up was not successful. the screen just turns blue after the apple logo appeared.

i know loads of people who have had this problem including me. The Java script update apparently had some virus that has overloaded the start up disk. I took to apple who said i have to have the machine rebuilt but first i have to go to a data recovery company to get back everything that was on it. Data recovery company have quoted me nearly £1000.

My MacBook Air won't start up. It's completely powered, yet when the white screen with the apple shows up upon me turning it on, it shuts right back off. Can someone help?

MacBook Air won't start up even though it's fully powered. The white screen with the apple logo appears when I turn it on, then it shuts right back down. Can someone help me?

Hey Msazama30,
First, I would start off your troubleshooting by following the steps in this link:
Mac OS X: Gray screen appears during startup
http://support.apple.com/kb/TS2570
Then, if that doesn't work, try out the information in here:
Step by Step to fix your Mac
https://discussions.apple.com/docs/DOC-3353
Welcome to Apple Support Communities!
All the best,
Delgadoh

HT1338 erased the hard drive on my macbook air, when it starts up show a flashing folder unable to find wifi to do internet recovery

erased the harddrive on my macbook air when it starts up show a flashing folder unable to connect to wifi to do internet recovery

Reboot holding command and r keys down to boot into Lion Recovery
How to reinstall just OS X or erase/install OS X
https://discussions.apple.com/community/notebooks/macbook_pro?view=documents

Macbook Air stays at starting screen

Hi, My Macbook Air won't start. It turns on, but only stays in the starting screen with the Apple logo. What's wrong? What can I do?
Thanks

To find out the version, click on the Apple menu icon, and select "about this Mac".
It should bring up a box which shows the version number.
10.7.x = Lion = Recovery Partition (built in)
10.6.x = Snow Leopard = USB Recovery Flash drive
10.5.x = Leopard = DVD System disk (will need an external DVD drive, such as Superdrive for Air)

I have a Macbook Air and the start up disk is full so it won't boot up. How can I get it to boot so I can delete files?

I have a Macbook Air and the start up disk is full so it will not boot up. How can I boot it up so I can delete some files?

You will have to see about booting it from another drive or USB flash drive or another computer. When you are able to then see the following:
Freeing Up Space on The Hard Drive
1. See Lion's Storage Display.
2. You can remove data from your Home folder except for the /Home/Library/ folder.
3. Visit The XLab FAQs and read the FAQ on freeing up space on your hard drive.
4. Also see Freeing space on your Mac OS X startup disk.
5. See Where did my Disk Space go?.
6. See The Storage Display.
You must Empty the Trash in order to recover the space they occupied on the hard drive.
You should consider replacing the drive with a larger one. Check out OWC for drives, tutorials, and toolkits.
Try using OmniDiskSweeper 1.8 or GrandPerspective to search your drive for large files and where they are located.

MacBook Air won't start up to log in screen

MacBook Air won't start up, apple logo displays the rotating circle then displays a diagonal bar through a circle

Restart.
http://support.apple.com/kb/ts2570
Start up in Safe Mode.
http://support.apple.com/kb/PH14204?viewlocale=en_US
Repair Disk
Steps 2 through 8
http://support.apple.com/kb/PH5836
Reset PRAM. http://support.apple.com/kb/PH4405
Reinstall OS X
http://support.apple.com/kb/PH10763?viewlocale=en_US

My macbook air does not start! I press the on key and nothing happens.

my macbook air does not start! I press the on key and nothing happens.
this morning when I took my macAir it would nt start and when I pluged it, there was no light indicating a charge.
I checked the charger on my wife's mcAir and it worked.
I plugged it back to mine and the orange light came.
since a few hours, the plug is on with the orange light on, and still I cannot start the computer. Nothing happens!
help!

Try a SMC reset
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.
Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.
This process helps correct these power issues.
Power
The computer doesn't respond to the power button when pressed.
A portable Mac doesn't appear to respond properly when you close or open the lid.
The computer sleeps or shuts down unexpectedly.
The battery does not appear to be charging properly.
The MagSafe power adaptor LED doesn't appear to indicate the correct activity.

My macbook air doesn't start after being for 2 months off, My macbook air doesn't start after being for 2 months oof

My macbook air doesn't start after being for 2 months off? What can i do?

Plug it in and leave it on the charger for about 5 minutes then try to turn it on. If that doesnt work, contact apple and have it sent out for repair or take it to your local apple store. they will probably cover it for free if no physical damage has been done.

ITunes library damaged itl, preventing iTunes download to new MacBook Air

I have a new MacBook Air. It's great. PC to MAC upgrade by my company IT organsiation very smooth,
I am trying to put iTUNES onto it. I already have iPAD2, iPhone3, and iPOD Touch running it fine.
It appears a previous problem on my PC has found its was to me MAC. A number of 'iTunes Library (Damaged) itl.' files sit within my iTUNES. Consequently, when I try to put iTUNES on my Mac, it refers to the damaged itl files, and suggests a software upgrade.
I have since updated all software on the MAc, btu still have the problem.
Has anyone had this problem and can help?
Thanks

Have the exact same problem.
When I started itunes it suddenly started importing library and then complained that the library was damaged and saved a copy to (iTunes Library (Damaged).itl). ALL my playlists and automated playlists are GONE!!!!
I want straight answers from Apple now, how do I fix this problem that you have direct responsibility for due to poor programming????
And why did this problem appear out of nowhere for no apparent reason??????
I have spent YEARS on my library sorting into playlists and so on.

When I want to open the Notes app on my macbook air, the program opens and 1 second later I get a problem report with a lot of text. I tried restarting and everything but it still wont open. What can I do?

When I want to open Notes on my macbook air, 1 second later the program stoppes and I get the following message:
Application Specific Information:
*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Got more than one folder with folderId AAMkAGQwZWFmYWJjLTdkY2EtNDQzYy1iNjM1LTEwN2VjY2RkMmE3ZgAuAAAAAACE8u/dnKl2QrFavLE 7ajTCAQD16rvcIyGQR6i8d7b+zDcTAdQEygtWAAA='
abort() called
terminate called throwing an exception
At least, this is a part of it. I've tried a lot but the program stil doenst work. What can I do?

Message was edited by: leroydouglas
better yet, try this solution:
https://discussions.apple.com/message/12351186#12351186

I can't find my migrated iTunes on my new macbook air.

     I recently bought a new Macbook Air. I tried to migrate my information (using Migration Assistant) from my old pc right away when I was first setting up the computer, but it wouldn't let me. We found out later that, for some reason, my Macbook doesn't want to connect to out wireless router. We spent many hours and multiple days on the phone with tech people and thought it was fixed many times :/ But anyway, I finaly got at least my iTunes to complete the migration, but now I can't find where my music is. It's not in my library, but when I looked at my software usage on my computer, it shows that its all here. I looked at other forums and I collected that it's a more difficult process to migrate information after you've already finished setting up the computer, but like I said, it wouldn't let us right away. Also, when I go into finder, on the side menu bar under "Shared" it shows my pc, but when I click on it, it says connection failed. I tried logging into it through Connect As, but it wouldn't let me log in. I'm not very techy so this could be a very easy thing to fix, I'm just very sick of having so many problems with this new computer that I thought was going to make my life easier.. I appreciate any help you can give me!!
     Thanks,
     Abby

After the migration I can no longer see or access my backups on Time Capsule.
You have a new Mac. Have you been backing up the "new" Mac? If not, that Mac has no backups...yet.
You do have backups of your other "older" MacBook Pro though.
You cannot "add on" or "continue" backups of the new Mac onto backups of the older Mac.
If you want to see the backups of your "older" Mac.......right-click or try control-click or option-click the Time Machine icon on the dock and select Browse Other Time Machine Disks

My iphone 5s is not recognized by itunes on my new Macbook Air.

I just bought a Macbook Air. I previously owned a Macbook Pro. I am attempting to transfer all of my photos and music to my new Air. Photos were no problem, music was a breeze using Home Sharing. However, my iphone 5s is not recognized by itunes on my new Air. Any suggestions?

Hello crystal251,
Thank you for using Apple Support Communities.
For more information, take a look at:
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
Have a nice day,
Mario

ITunes is hanging my MacBook Air on program start

Similar Messages

Maybe you are looking for