Itunes is in my processes, but it doesn't show up

I just got a new computer and unfortunately it came loaded with Vista. I went online and I installed the latest versions of Itunes and Quicktime. The installation went perfect, but when I clicked the icon, nothing happened. I tried opening it every which way, and nothing happened. I opened task manager, and itunes.exe and ituneshelper.exe show up under the processes, but nothing is on my screen...
I tried opening just quicktime, and a window appears, but it never fully loads, I get just the loading icon and when I click in it, it says it is not responding.
I have searched everywhere for a solution; I've tried uninstalling, reinstalling, running as administrator... nothing works.
Somebody please help!!! I'm stuck and very frustrated (that's probably normal after over 3 hours of troubleshooting...)

Hm.... would contacting my computer company help?

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