ITunes is incredibly slow on pc
Switching over from podcasts to music is very slow in iTunes.
Turning on iTunes Match is slow too.
Actually, yes, something I completely forgot about - itunes can be abysmally slow if you have a lot of playlists.
Two other things to try - use MSCONFIG to start your PC as outlined in this article and see if itunes runs any faster. This rules out some other software causing a conflict with itunes.
http://support.apple.com/kb/HT2292
The 2nd thing is to create a new blank library, add all your music, and see if that one is any faster on the response time.
For a new library, do a shift-start of itunes. Press *AND HOLD* the shift key, keep pressing until you get the prompt to create a new one. Name it something you can find easily later, like iTunesTest.
After you run the test, you get back to your original library with another shift-start. iTunes always tries to use the last ITL it opened.
Similar Messages
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ITunes Store won't open and iTunes goes incredibly slow when i connect my iPod
Hadn't used iTunes for a while until a few weeks ago. Updated it but now when i try to open the iTunes Store the loading bar gets less than halfway before it gives up and just goes to a blank screen with "iTunes Store" written on it. Also when i connect my iPod it shows up under devices but if i try to click on it everything just goes really slow, no matter how long i leave it it won't bring up the page showing the details of my iPod. I emailed the support people about it but they've been no help at all so far, just wondering if anyone had any advice.
I also have the same problem except when you sync your iPod part. I also just see a blank screen on iTunes Store, even on the home page even if my connection is good. I just had this problem after I updated my Java program on my laptop (because they just released an updated version) so went updated mine. Since then, I only see a blank screen on iTunes, but when you search for a certain app for a game, it will show as normal, but when you go to the Apps tab and scroll down and click Games, it will load up but will only give you a blank screen. What's going on? Please have this fixed ASAP.
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Connection to iTunes incredibly slow on a very fast internet connection
My connection to iTunes is incredibly slow. I have tested my internet speed and it is 75Mbps/s. I am currently in Singapore but have a U.S. iTunes account. It takes about 3-4 hours before a standard def TV show is ready to watch on either my iMac, my Macbook pro, or my Apple TV. This never used to be a problem until a couple of months ago, and it is incredibly frustrating. I have both my iMac and my AppleTV connected via ethernet but the situation is even worse over wireless. Does anyone have any ideas? This is killing me!!!
Hello and welcome...
This may not seem relevant to iTunes but make sure there's enough free space on your Mac's startup disk.
Right or control click the MacintoshHD icon. Click Get Info. In the Get Info window you will see Capacity and Available. Make sure you always have a minimum of 15% free disk space.
Carolyn -
Wifi and iTunes incredibly slow since Yosemite
interesting it posted this as a unique problem.. my wifi and iTunes are incredibly slow on my 17" macbook pro since the yosemite update. was taking 20 minutes to download a movie from iTunes now it's 8 plus hours and iTunes is sooooooo slow. what's up? how do i fix it?
Do a backup, preferably 2 separate ones on 2 separate drives.
Revert to a Previous OS X - Yosemite
Revert Yosemite to Mavericks
If you do revert, I'd use Setup Assistant to restore your data. This process takes a while, so do it when you won't need the computer for several hours, based on my experience.
The 2 places I’ve seen recommended most to buy reliable RAM are below. I have purchased RAM several times from Other World Computing and have always been very satisfied with the product and service. They have on-line instructions on how to replace the RAM. OWC has also tested RAM above what Apple states is the maximum. I now have 6GB installed on a early 2008 iMac supposedly limited to 4 GB and noticed an improvement.
Crucial
Other World Computing -
ITunes incredibly slow to load, cannot see any devices...
Hello,
iTunes is incredibly slow - takes 2 minutes+ to load. When it does load, it cannot see iPod touch, iPad 3 or iPhone 5. It could yesterday.
Updated iTunes.
Totally removed all iTunes and associated programs, and reinstalled.
Checked Apple USB drivers, all functioning.
Deleted preferences file.
Ran on Windows safe mode.
Ran 3 different malware scans in Safe Mode.
Unistalled Quicktime.
Ran on basic boot under MSIconfig.
Please help!
Windows 7, i5, 6gb ram.Yes, that's a good point. On my MBP, everything works just fine, so it's not an internet connectivity issue. Both machines are running the same anti-virus/firewall software with the same settings. The MBP is wireless via Time Capsule, whereas the iMac is hardwired to TC. The only difference is the entire library is on the iMac and AppleTV pulls from it for both audio & photos.
But these are all "library" issues, which are unaffected. It's only the "store" and the rendering of the pages within it. I tried the parental settings trick to disable iTunes Store & iTunes U - sped right up on display. But as soon as I changed settings so I could actually access content? Slowed right down...
Any other thoughts??
Thanks -
Running on a Dell laptop with Vista, everything about iTunes is incredibly slow - starting up, browsing the library, accessing the store, etc.
Videos are especially choppy. I've had to resort to loading them onto my iPod and using it to watch them. I tried disabling Quicktime DirectX, etc., but that didn't seem to help. Videos run fine in WMP.If they play well in WMP then I would consider a software conflict, outdated drivers or malware. Make sure you are running the newest version of iTunes. Also how much hard drive space do you have left on your main drive after everything got reloaded? Also, which CPU do you have? What is the speed of the hard drive?
You didn't say what Anti-virus software you run, but I would start by running a reputable online scan;
Housecall (through www.trendsecure.com - Security tab)
Bitdefender - www.bitdefender.com/scan8/ie.html
Panda Active Scan - www.pandasecurity.com/usa/ (They will charge to remove any malware found).
I've been running iTunes on Vista and have even been playing with it in Windows 7, and response has been good. Both on my desktop and laptop.
Message was edited by: ajfaull
Message was edited by: ajfaull -
iTunes is totally frozen with multiple paints of same screen within itself. Also incredibly slow. Are there alternative players I can use with my iPhone, or must I use iTunes with my iPhone? iTunes is effectively unusably slow. I am using Windows 7.
I only use it once every few weeks and each time it is more disappointing than the previous time. does it run better on a Mac than Windows? Is this app really the future of media? Really?I am using iTunes 11.1.3 -- The most recent version. When I select something from my albums it just freezes. I have restarted it a few times with same result.
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My iMac is running incredibly slow
Hello:
My iMac has been dragging lately and I'm wondering what is the best way to correct the issue. After searching the forums, I saw that running EtreCheck could assist in the experts' pinpointing issues. I've done so and included the Summary below:
Problem description:
My iMac is running incredibly slow. Trying to diagnose the root cause so we can fix it.
EtreCheck version: 2.1.8 (121)
Report generated March 18, 2015 at 7:55:14 AM CDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
iMac (27-inch, Mid 2011) (Technical Specifications)
iMac - model: iMac12,2
1 2.7 GHz Intel Core i5 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
BANK 0/DIMM1
Empty
BANK 1/DIMM1
Empty
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
AMD Radeon HD 6770M - VRAM: 512 MB
iMac 2560 x 1440
System Software: ℹ️
OS X 10.10 (14A389) - Time since boot: 4 days 12:46:44
Disk Information: ℹ️
ST31000528AS disk0 : (1 TB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 999.35 GB (49.58 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5690H
USB Information: ℹ️
Apple Internal Memory Card Reader
Apple Computer, Inc. IR Receiver
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/MacKeeper/AntiVirus.app
[not loaded] net.kromtech.kext.AVKauth (2.3.7 - SDK 10.9) [Click for support]
[loaded] net.kromtech.kext.Firewall (2.3.7 - SDK 10.9) [Click for support]
/System/Library/Extensions
[loaded] com.Greatdy.driver.SystemAudioCapture (1.0.0 - SDK 10.8) [Click for support]
[not loaded] com.ScreamingBee.driver.SBVirtualMic (1.0.4 - SDK 10.8) [Click for support]
[loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.74) [Click for support]
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.74) [Click for support]
Startup Items: ℹ️
ChmodBPF: Path: /Library/StartupItems/ChmodBPF
Startup items are obsolete in OS X Yosemite
Problem System Launch Agents: ℹ️
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.EscrowSecurityAlert.plist
[killed] com.apple.Maps.pushdaemon.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
5 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.AssetCacheLocatorService.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.emond.aslmanager.plist
[killed] com.apple.findmymac.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.installd.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.periodic-monthly.plist
[killed] com.apple.periodic-weekly.plist
[killed] com.apple.softwareupdate_download_service.plist
[killed] com.apple.wdhelper.plist
11 processes killed due to memory pressure
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[failed] com.adobe.AdobeCreativeCloud.plist [Click for support]
[failed] com.divx.dms.agent.plist [Click for support]
[loaded] com.divx.update.agent.plist [Click for support]
[loaded] com.hp.help.tocgenerator.plist [Click for support]
[running] com.rim.BBAlbumArtCacher.plist [Click for support]
[running] com.rim.BBLaunchAgent.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.autodesk.adlm.plist [Click for support]
[running] com.autodesk.backburner_manager.plist [Click for support]
[running] com.autodesk.backburner_server.plist [Click for support]
[loaded] com.autodesk.backburner_start.plist [Click for support]
[running] com.autodesk.dl_mpd.plist [Click for support]
[running] com.autodesk.sw_bwmgr.plist [Click for support]
[running] com.autodesk.sw_dbd.plist [Click for support]
[running] com.autodesk.sw_ifffs.plist [Click for support]
[running] com.autodesk.sw_probed.plist [Click for support]
[running] com.autodesk.sw_server.plist [Click for support]
[loaded] com.autodesk.sw_start.plist [Click for support]
[running] com.autodesk.wiretapgateway.plist [Click for support]
[loaded] com.autodesk.wiretapgateway_start.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[running] com.rim.BBDaemon.plist [Click for support]
[running] com.zeobit.MacKeeper.AntiVirus.plist [Click for support]
[running] com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[loaded] com.divx.agent.postinstall.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
[loaded] com.valvesoftware.steamclean.plist [Click for support]
[running] com.zeobit.MacKeeper.Helper.plist [Click for support]
User Login Items: ℹ️
Steam Application (/Applications/Steam.app)
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
NETGEARGenie Application (/Applications/NETGEARGenie.app)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Spotify Application Hidden (/Applications/Spotify.app)
Internet Plug-ins: ℹ️
GameFacePlugin: Version: GameFacePlugin 1.8.0.1 - SDK 10.5 [Click for support]
OVSHelper: Version: 1.1 [Click for support]
Default Browser: Version: 600 - SDK 10.10
AmazonMP3DownloaderPlugin101750: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 [Click for support]
DivX Plus Web Player: Version: 2.3 - SDK 10.5 [Click for support]
Unity Web Player: Version: UnityPlayer version 4.5.3f3 - SDK 10.6 [Click for support]
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
User internet Plug-ins: ℹ️
NPRoblox: Version: 1, 2, 8, 25 - SDK 10.10 [Click for support]
ATTConnectEventEntry: Version: 10.7.111 - SDK 10.9
Google Earth Web Plug-in: Version: 6.0 [Click for support]
Safari Extensions: ℹ️
Add To Amazon Wish List
iMedia Converter Deluxe
DivX Plus Web Player HTML5 <video>
Pin It Button
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
6% discoveryd
3% WindowServer
3% Activity Monitor
2% ReportCrash
2% RimAlbumArtDaemon
Top Processes by Memory: ℹ️
206 MB Finder
155 MB MacKeeper
86 MB Safari
69 MB com.apple.iTunesLibraryService
64 MB mds_stores
Virtual Memory Information: ℹ️
54 MB Free RAM
939 MB Active RAM
784 MB Inactive RAM
1.09 GB Wired RAM
71.74 GB Page-ins
2.56 GB Page-outs
Diagnostics Information: ℹ️
Mar 18, 2015, 07:55:10 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 75510_[redacted].crash
Mar 18, 2015, 07:54:30 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 75430_[redacted].crash
Mar 18, 2015, 07:53:46 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 75346_[redacted].crash
Mar 18, 2015, 07:52:09 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 75209_[redacted].crash
Mar 18, 2015, 07:50:17 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 75017_[redacted].crash
Mar 18, 2015, 07:49:18 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 74918_[redacted].crash
Mar 18, 2015, 07:48:24 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 74824_[redacted].crash
Mar 18, 2015, 07:47:31 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 74731_[redacted].crash
Mar 18, 2015, 07:46:52 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 74652_[redacted].crash
Mar 18, 2015, 07:46:20 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 74620_[redacted].crash
Mar 18, 2015, 07:45:59 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 74559_[redacted].crash
Mar 18, 2015, 07:45:49 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 74549_[redacted].crash
Mar 18, 2015, 07:45:39 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 74539_[redacted].crash
Mar 18, 2015, 07:45:29 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 74529_[redacted].crash
Mar 18, 2015, 07:45:17 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 74517_[redacted].crash
Mar 18, 2015, 07:45:05 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 74505_[redacted].crash
Mar 18, 2015, 07:44:55 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 74455_[redacted].crash
Mar 18, 2015, 07:44:35 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 74435_[redacted].crash
Mar 18, 2015, 07:44:21 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 74421_[redacted].crash
Mar 18, 2015, 07:44:06 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 74406_[redacted].crash
Mar 18, 2015, 07:27:04 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 72704_[redacted].crash
Mar 18, 2015, 07:26:53 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 72653_[redacted].crash
Mar 18, 2015, 07:26:44 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 72644_[redacted].crash
Mar 18, 2015, 07:26:33 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 72633_[redacted].crash
Mar 18, 2015, 07:26:16 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 72616_[redacted].crash
Mar 18, 2015, 07:25:46 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 72546_[redacted].crash
Mar 18, 2015, 07:25:21 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 72521_[redacted].crash
Mar 18, 2015, 07:24:54 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 72454_[redacted].crash
Mar 18, 2015, 07:24:34 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 72434_[redacted].crash
Mar 18, 2015, 07:24:19 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 72419_[redacted].crash
Mar 18, 2015, 07:24:08 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 72408_[redacted].crash
Mar 18, 2015, 07:23:56 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 72356_[redacted].crash
Mar 18, 2015, 07:23:46 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 72346_[redacted].crash
Mar 18, 2015, 07:23:37 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 72337_[redacted].crash
Mar 18, 2015, 07:23:25 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 72325_[redacted].crash
Mar 18, 2015, 07:23:15 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 72315_[redacted].crash
Mar 18, 2015, 07:23:05 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 72305_[redacted].crash
Mar 18, 2015, 07:22:56 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-18-0 72256_[redacted].crash
Mar 17, 2015, 11:51:56 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-17-1 15156_[redacted].crash
Mar 17, 2015, 11:51:41 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-17-1 15141_[redacted].crash
Mar 17, 2015, 11:51:27 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-17-1 15127_[redacted].crash
Mar 17, 2015, 11:51:16 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-17-1 15116_[redacted].crash
Mar 17, 2015, 11:51:04 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-17-1 15104_[redacted].crash
Mar 17, 2015, 11:50:53 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-17-1 15053_[redacted].crash
Mar 17, 2015, 11:50:41 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-17-1 15041_[redacted].crash
Mar 17, 2015, 11:50:27 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-17-1 15027_[redacted].crash
Mar 17, 2015, 11:50:15 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-17-1 15015_[redacted].crash
Mar 17, 2015, 11:49:58 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-17-1 14958_[redacted].crash
Mar 17, 2015, 11:49:46 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-17-1 14946_[redacted].crash
Mar 17, 2015, 11:49:25 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-17-1 14925_[redacted].crash
Mar 17, 2015, 11:49:14 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-17-1 14914_[redacted].crash
Mar 17, 2015, 11:49:03 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-17-1 14903_[redacted].crash
Mar 17, 2015, 11:48:48 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-17-1 14848_[redacted].crash
Mar 17, 2015, 11:48:31 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-17-1 14831_[redacted].crash
Mar 17, 2015, 11:48:17 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-17-1 14817_[redacted].crash
Mar 17, 2015, 11:48:03 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-17-1 14803_[redacted].crash
Mar 17, 2015, 11:47:52 AM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-17-1 14752_[redacted].crash
Mar 16, 2015, 01:07:34 PM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-16-1 30734_[redacted].crash
Mar 16, 2015, 01:07:19 PM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-16-1 30719_[redacted].crash
Mar 16, 2015, 01:07:09 PM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-16-1 30709_[redacted].crash
Mar 16, 2015, 01:06:57 PM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-16-1 30657_[redacted].crash
Mar 16, 2015, 01:06:47 PM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-16-1 30647_[redacted].crash
Mar 16, 2015, 01:06:36 PM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-16-1 30636_[redacted].crash
Mar 16, 2015, 01:06:25 PM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-16-1 30625_[redacted].crash
Mar 16, 2015, 01:06:14 PM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-16-1 30614_[redacted].crash
Mar 16, 2015, 01:06:02 PM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-16-1 30602_[redacted].crash
Mar 16, 2015, 01:05:52 PM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-16-1 30552_[redacted].crash
Mar 16, 2015, 01:05:42 PM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-16-1 30542_[redacted].crash
Mar 16, 2015, 01:05:31 PM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-16-1 30531_[redacted].crash
Mar 16, 2015, 01:05:21 PM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-16-1 30521_[redacted].crash
Mar 16, 2015, 01:05:11 PM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-16-1 30511_[redacted].crash
Mar 16, 2015, 01:04:58 PM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-16-1 30458_[redacted].crash
Mar 16, 2015, 01:04:48 PM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-16-1 30448_[redacted].crash
Mar 16, 2015, 01:04:37 PM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-03-16-1 30437_[redacted].crash
Mar 16, 2015, 09:33:24 AM /Library/Logs/DiagnosticReports/discoveryd_2015-03-16-093324_[redacted].crashWhen you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
My Mac desktop is incredibly slow after I installed Yosemite - any suggestions?
My Mac desktop is incredibly slow after I installed Yosemite - any suggestions? Thanks
Problem description:
After installing Yosemite, my MAC desktop is incredibly slow - particularly when using the internet.
EtreCheck version: 2.0.11 (98)
Report generated November 9, 2014 at 6:37:47 PM EST
Hardware Information: ℹ️
iMac (27-inch, Late 2009) (Verified)
iMac - model: iMac10,1
1 3.06 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
empty empty empty empty
BANK 1/DIMM0
empty empty empty empty
BANK 0/DIMM1
2 GB DDR3 1067 MHz ok
BANK 1/DIMM1
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
ATI Radeon HD 4670 - VRAM: 256 MB
iMac 2560 x 1440
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 6:47:56
Disk Information: ℹ️
Hitachi HDE721010SLA330 disk0 : (1 TB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 999.35 GB (792.07 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5680H
USB Information: ℹ️
Apple Inc. iPod 79.82 GB
S.M.A.R.T. Status: Verified
disk2s1 (disk2s1) <not mounted> : 254 KB
David L. Medeck’s iPod (disk2s2) /Volumes/David L. Medeck’s iPod : 79.82 GB (66.57 GB free)
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Iomega External HD 250.06 GB
S.M.A.R.T. Status: Verified
Iomega_HDD (disk1s1) /Volumes/Iomega_HDD : 250.06 GB (198.93 GB free)
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.devguru.driver.PTUMWDrv (10.5.24) Support
[not loaded] com.novatelwireless.driver.3G (3.0.7) Support
[not loaded] com.novatelwireless.driver.DisableAutoInstall (2.0.6) Support
[not loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.40) Support
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.40) Support
[not loaded] com.sierrawireless.driver.SierraDevSupport (2.0.2) Support
[not loaded] com.sierrawireless.driver.SierraFSCSupport (2.0.2) Support
[not loaded] com.sierrawireless.driver.SierraFSRSupport (2.0.2) Support
[not loaded] com.sierrawireless.driver.SierraHSRSupport (2.0.2) Support
[not loaded] com.smithmicro.driver.SMSIWirelessModem (3.2.7) Support
/System/Library/Extensions/NovatelWireless3G.kext/Contents/PlugIns
[not loaded] com.novatelwireless.driver.3GData (3.0.7) Support
/System/Library/Extensions/PTUMWDrv.kext/Contents/PlugIns
[not loaded] com.devguru.driver.PTUMWCDFree (10.5.24) Support
[not loaded] com.devguru.driver.PTUMWCSP (10.5.24) Support
[not loaded] com.devguru.driver.PTUMWDIAG (10.5.24) Support
[not loaded] com.devguru.driver.PTUMWMdmControl (10.5.24) Support
[not loaded] com.devguru.driver.PTUMWMdmData (10.5.24) Support
[not loaded] com.devguru.driver.PTUMWUSBMergeNub (10.5.24) Support
/System/Library/Extensions/SMSIWirelessModem.kext/Contents/PlugIns
[not loaded] com.smithmicro.driver.SMSIWirelessCDC (3.2.7) Support
[not loaded] com.smithmicro.driver.SMSIWirelessSerial (3.2.7) Support
Launch Agents: ℹ️
[running] com.epson.Epson_Low_Ink_Reminder.launcher.plist Support
[running] com.epson.eventmanager.agent.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.macpaw.CleanMyMac2.Agent.plist Support
User Launch Agents: ℹ️
[not loaded] com.macpaw.CleanMyMac.helperTool.plist Support
[not loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist Support
[not loaded] com.macpaw.CleanMyMac.volumeWatcher.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
[loaded] ltcm.plist Support
User Login Items: ℹ️
Garmin Express Service Application (/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)
vzwwirelessd Application (/Applications/VZAccess Manager.app/Contents/PlugIns/vzwwirelessd.app)
HPEventHandler Application (/Library/Printers/hp/hpio/HPEventHandler.app)
HP Scheduler UNKNOWN (missing value)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
Default Browser: Version: 600 - SDK 10.10
GarminGpsControl: Version: 4.0.4.0 Release - SDK 10.6 Support
Silverlight: Version: 4.0.60531.0 Support
iPhotoPhotocast: Version: 7.0
User Internet Plug-ins: ℹ️
WebEx64: Version: 1.0 - SDK 10.5 Support
Safari Extensions: ℹ️
Adblock Plus
3rd Party Preference Panes: ℹ️
Flash Player Support
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
3% WindowServer
0% fontd
0% AppleSpell
0% askpermissiond
Top Processes by Memory: ℹ️
163 MB iTunes
159 MB Safari
146 MB softwareupdated
133 MB Finder
129 MB Quicken Essentials
Virtual Memory Information: ℹ️
58 MB Free RAM
1.90 GB Active RAM
1.85 GB Inactive RAM
487 MB Wired RAM
6.16 GB Page-ins
2 MB Page-outs -
Mac desktop running incredibly slow.
Hi I have a 2010 Imac which is running incredibly slow!
3.06 GHz processor, 4GB memory running OS X Yosemite
I was hoping someone could please help me get to the bottom of what is wrong with it - i did wonder does it need a new hard drive? The original hard drive was replaced by Apple under warranty in summer 2013.
It was running really slow and then last week I upgraded to Yosemite 10.10.3 which seemed to give it a new lease of life. however yesterday there was a power cut and since I have restarted it it is taking forever to do the smallest task. It takes about a minute to open up mail and then you have to wait around 30 secs to see the messages, then wait even longer to click and write.
Having looked up common faults I have tried looking at the utilities section but there is nothing showing a high percentage and I really don't know what else to do?
I have done an Etrecheck as recommended by support and have attached it below:
Can anyone advise why it is going so slow and what do all the red bits on the etre check results actually mean?
Many Thanks
Catriona
Problem description:
Mac running incredibly slow…
EtreCheck version: 2.2 (132)
Report generated 4/28/15, 9:22 AM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Click the [Click to remove] links for help removing adware.
Hardware Information: ℹ️
iMac (21.5-inch, Mid 2010) (Technical Specifications)
iMac - model: iMac11,2
1 3.06 GHz Intel Core i3 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
Empty
BANK 1/DIMM0
Empty
BANK 0/DIMM1
2 GB DDR3 1333 MHz ok
BANK 1/DIMM1
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
ATI Radeon HD 4670 - VRAM: 256 MB
iMac 1920 x 1080
System Software: ℹ️
OS X 10.10.3 (14D136) - Time since boot: 12:23:15
Disk Information: ℹ️
ST3500418AS disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (281.76 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
PIONEER DVD-RW DVRTS09
USB Information: ℹ️
Seagate BUP Slim Mac SL 1 TB
EFI (disk1s1) <not mounted> : 210 MB
Seagate Backup Plus Drive (disk1s2) /Volumes/Seagate Backup Plus Drive : 999.86 GB (729.29 GB free)
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Lexmark 9300 Series
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Gatekeeper: ℹ️
Mac App Store and identified developers
Adware: ℹ️
Genieo, InstallMac Adware! [Click to remove]
More adware files Adware! [Click to remove]
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.Huawei.driver.HuaweiDataCardDriver (4.0.6) [Click for support]
[not loaded] com.ZTE.driver.ZTEUSBCDCACMControl (1.2.1) [Click for support]
[not loaded] com.ZTE.driver.ZTEUSBCDCACMData (1.2.1) [Click for support]
[not loaded] com.nike.sportwatch (1.0.0) [Click for support]
[not loaded] com.novatelwireless.driver.3G (2.2.9) [Click for support]
[not loaded] com.novatelwireless.driver.DisableAutoInstall (1.2) [Click for support]
[not loaded] com.option.driver.OptionMSD (1.11.0) [Click for support]
[not loaded] com.option.driver.OptionQC (1.11.0) [Click for support]
[loaded] com.seagate.driver.PowSecDriverCore (5.2.6 - SDK 10.4) [Click for support]
/System/Library/Extensions/NovatelWireless3G.kext/Contents/Plugins
[not loaded] com.novatelwireless.driver.3GData (2.2.9) [Click for support]
/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.6 - SDK 10.4) [Click for support]
[loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.6 - SDK 10.5) [Click for support]
[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.6 - SDK 10.4) [Click for support]
Problem System Launch Agents: ℹ️
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.CallHistorySyncHelper.plist
[killed] com.apple.cloudphotosd.plist
[killed] com.apple.cmfsyncagent.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.EscrowSecurityAlert.plist
[killed] com.apple.gamed.plist
[killed] com.apple.icloud.fmfd.plist
[killed] com.apple.photolibraryd.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
10 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.ctkd.plist
[killed] com.apple.ifdreader.plist
[failed] com.apple.mtrecorder.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.periodic-daily.plist
[killed] com.apple.softwareupdate_download_service.plist
[killed] com.apple.wdhelper.plist
[running] com.seagate.TBDecorator.plist [Click for support]
6 processes killed due to memory pressure
Launch Agents: ℹ️
[running] com.activemindtechnology.GameGolfLauncher.plist [Click for support]
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.coupons.coupond.plist [Click for support]
[running] com.nike.nikeplusconnect.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[running] com.teamviewer.teamviewer.plist [Click for support]
[running] com.teamviewer.teamviewer_desktop.plist [Click for support]
[running] de.novamedia.VodafoneDeviceObserver.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[failed] com.apple.spirecorder.plist
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[loaded] com.teamviewer.Helper.plist [Click for support]
[running] com.teamviewer.teamviewer_service.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[running] com.amazon.music.plist [Click for support]
[loaded] com.genieo.completer.download.plist Adware! [Click to remove]
[loaded] com.genieo.completer.ltvbit.plist Adware! [Click to remove]
[running] com.genieo.completer.update.plist Adware! [Click to remove]
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.leadertech.PowerRegister.SEA1.01c7753a54241bf391ca341389d3ef14.plist [Click for support]
[running] com.seagate.dashboard.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
TuneupMyMac UNKNOWN (missing value)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Knowhow Cloud Application (/Applications/Knowhow Cloud.app/Contents/Resources/Knowhow Cloud.app)
Internet Plug-ins: ℹ️
DirectorShockwave: Version: 11.6.6r636 [Click for support]
Default Browser: Version: 600 - SDK 10.10
AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
CouponPrinter-FireFox_v2: Version: 5.0.6 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 45 Check version
User internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.79 [Click for support]
Safari Extensions: ℹ️
AdBlock
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Java [Click for support]
MacFUSE [Click for support]
Seagate Dashboard for Mac OSX [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 499.25 GB Disk used: 217.49 GB
Destinations:
Seagate Backup Plus Drive [Local]
Total size: 999.86 GB
Total number of backups: 49
Oldest backup: 2015-02-09 20:54:22 +0000
Last backup: 2015-04-27 14:09:53 +0000
Size of backup disk: Adequate
Backup size 999.86 GB > (Disk used 217.49 GB X 3)
Top Processes by CPU: ℹ️
5% WindowServer
2% Seagate Dashboard
1% Knowhow Cloud
0% askpermissiond
Top Processes by Memory: ℹ️
479 MB kernel_task
74 MB Seagate Dashboard
66 MB Knowhow Cloud
61 MB Mail
33 MB mds_stores
Virtual Memory Information: ℹ️
9 MB Free RAM
3.99 GB Used RAM
8.08 GB Swap Used
Diagnostics Information: ℹ️
Apr 28, 2015, 02:42:00 AM /Library/Logs/DiagnosticReports/mds_2015-04-28-024200_[redacted].crash
Apr 27, 2015, 08:56:36 PM /Library/Logs/DiagnosticReports/Seagate Dashboard_2015-04-27-205636_[redacted].cpu_resource.diag [Click for details]
Apr 27, 2015, 08:49:41 PM Self test - passed
Apr 27, 2015, 08:47:51 PM /Library/Logs/DiagnosticReports/Preview_2015-04-27-204751_[redacted].hang
Apr 27, 2015, 04:13:17 PM /Library/Logs/DiagnosticReports/Seagate Dashboard_2015-04-27-161317_[redacted].cpu_resource.diag [Click for details]If you haven't already done so, try this simple step first. Probably there will be no change. In that case, see below.
When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.
When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created. -
Incredibly Slow with Spinning Ball
In the last week my MacBook Pro has become incredibly slow. I have contacted Apple Support, done a safe start, verified the disk with no issues. Even typing into this box is met with constant pauses and freezes.
Below is a check I did through EtreCheck. Can anyone tell me what the issue may be. This makes no sense to me.
EtreCheck version: 1.9.15 (52)
Report generated September 21, 2014 8:40:54 PM EDT
Hardware Information: ?
MacBook Pro (13-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2 cores
16 GB RAM
Video Information: ?
Intel HD Graphics 4000 - VRAM: 512 MB
Color LCD 1280 x 800
System Software: ?
OS X 10.8.5 (12F45) - Uptime: 0 days 3:27:17
Disk Information: ?
APPLE HDD HTS547550A9E384 disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
disk0s1 (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (88.62 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information: ?
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. FaceTime HD Camera (Built-in)
Thunderbolt Information: ?
Apple Inc. thunderbolt_bus
Gatekeeper: ?
Mac App Store and identified developers
Launch Daemons: ?
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.adobe.SwitchBoard.plist Support
[running] com.carbonite.launchd.carbonitedaemon.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[invalid] com.oracle.java.Helper-Tool.plist
[loaded] com.tunnelbear.mac.tbeard.plist Support
Launch Agents: ?
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.carbonite.launchd.carbonitealerts.plist Support
[running] com.carbonite.launchd.carbonitestatus.plist Support
[loaded] com.google.keystone.agent.plist Support
[loaded] com.hp.help.tocgenerator.plist Support
[invalid] com.oracle.java.Java-Updater.plist
User Launch Agents: ?
[running] com.akamai.single-user-client.plist Support
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[failed] com.logos.LogosIndexer.plist Support
User Login Items: ?
iTunesHelper
Dropbox
Internet Plug-ins: ?
Flip4Mac WMV Plugin: Version: 2.4.4.2 Support
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.1
Flash Player: Version: 15.0.0.152 - SDK 10.6 Support
o1dbrowserplugin: Version: 5.4.2.18903 Support
SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
googletalkbrowserplugin: Version: 5.4.2.18903 Support
Silverlight: Version: 5.1.30317.0 - SDK 10.6 Support
JavaAppletPlugin: Version: 14.6.0 - SDK 10.8 Check version
Safari Extensions: ?
fb
Audio Plug-ins: ?
AirPlay: Version: 1.7 - SDK 10.8
iSightAudio: Version: 7.7.1 - SDK 10.8
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.8
User Internet Plug-ins ?
CitrixOnlineWebDeploymentPlugin: Version: 1.0.92 Support
3rd Party Preference Panes: ?
Akamai NetSession Preferences Support
Carbonite Support
Flash Player Support
Flip4Mac WMV Support
Time Machine: ?
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 464.96 GB Disk used: 382.43 GB
Destinations:
LACIE SETUP [Local] (Last used)
Total size: 0 B
Total number of backups: 0
Size of backup disk: Too small
Backup size 0 B < (Disk used 382.43 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
/sbin excluded from backup!
/usr excluded from backup!
/System excluded from backup!
/bin excluded from backup!
/private excluded from backup!
/Library excluded from backup!
/Applications excluded from backup!
Top Processes by CPU: ?
2% WindowServer
1% Google Chrome
0% netsession_mac
0% CarboniteDaemon
0% spindump
Top Processes by Memory: ?
213 MB mds
164 MB Google Chrome
82 MB CarboniteDaemon
49 MB spindump
49 MB WindowServer
Virtual Memory Information: ?
12.10 GB Free RAM
1.68 GB Active RAM
401 MB Inactive RAM
1.83 GB Wired RAM
9.57 GB Page-ins
0 B Page-outsLaunch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
Why is iTunes is extremely slow to sync suddenly?
Recently iTunes has become incredibly slow to sync. While syncing to my 1st gen iPad, the app is making progress but it is soooo slow. Trying to interfere results in beachballing. I seem to have noticed the change after two recent things have happened.
First, I started using iPhoto and syncing photos to my iPad, where before I was just syncing a few photos direct from a Finder folder. Second, was the most recent iTunes update. Note that all of iTunes is slow as soon as I hit sync - it is not the photos portion holding up or their initial optimization. Also, I synced photos after I started using iPhoto successfully a few times before this happened, which makes me lean more towards a problem with the update perhaps?
I am running Lion on a 2008 iMac. Everything is up do date.
Any suggestions? Thanks in advace.Apparently it's something related to the external HDD (500GB WD MyBook) which stores all of my iTunes music and movies. Everything syncs when I disconnect the HDD. I still haven't solved the problem, but I can at least sync photos/apps/whatever else isn't on the drive, and have eliminated iPhoto as a possible cause.
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3GS incredibly slow after iOS 5 upgrade
Hello Everyone
I accidentaly upgraded my 3GS to iOS yesterday... (not really, I just REALLY wanted Notification Center and iMessage) And now its INCREDIBLY slow. Switiching between pages is terrible, and anywhere text input is needed the keyboard lags like crazy! I do reckon it's because of the slower processor (my wife's iP 4 is FLYING in iOS 5), but I'm tired of having to wait about 5 seconds after I tap a letter for it to appear on screen.
Is there a way I can downgrade back to 4.3.5? My phone wasn't half as bad back then, and I really need the speed back (constantly emailing for work, etc..)
So please help me out if you can:)
Thank You
Juan BernalTry resetting it: hold the on/off and home buttons until you see the Apple logo (ignoring the off slider that appears first), and release. If that doesn't work, connect to iTunes, go to the Summary tab and Restore.
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I rented a movie via itunes on my apple tv 3 days ago. I still cannot view it on my television. I have checked all internet connections, routers, speedtests..etc and have come to the conclusion that it is simply the itunes download on apple tv. I can view netflix no problem on the same apple box.
I now have downloaded the same movie to my computer and am watching almost instantly. What is happening here? I used to rent movies on itunes via apple tv and get almost instant streaming now it's incredibly slow!It doubful thats its your PC per se, alot of people are reporting the store being alittle on the slow side.
It won't last long, its just apple make all these changes 3-4 days ago, a week or 2 they will have it all str8.
You can overlook your network setup tho, make sure the connection isn't looping around thru ports on the router and slowing you down. I doubt thats it tho, iTUnes increased the resolution of there video, so in turn the files are bigger. This is why iTUnes now has a download manager in it so you can pause things when needed -
Is anyone else experiencing a slow iTunes service? iTunes appears to be incredibly slow right now. Is anyone else experiencing the same issue? (Canada).
In addition, trailers take about half a minute to start playing.Sure is slow for me. Downloading angry birds @ 13mb on a 25Mb/s connection and it says 25 minutes to complete.
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