ITunes is "loading" forever

Hi,
I have iTunes with my library on an external HD (don't know if it's related to my problem).
I haven't launched iTunes since the last update.
Just tryed launching it today and the windows is open, however when my mouse is over the iTunes window, the cursor is a thwirling balloon... ie : it's processing something
it's been like that for over an hour now... and meanwhile I cannot do anything with iTunes.
Anyone has a solution ?
THANKS

I'm able to get to my music but the front page of the store (as well as other tabs) is really messed up. Most of it's text and it takes forEVER to load. Must be the new update. >:(

Similar Messages

  • ITunes fails to connect to store or iPod software update server despite working network, fails on multiple networks - no error message, just loads forever.

    Hey everyone,
    I have iTunes 10.4 and an iPod touch. I have always had trouble with synching my iPod.
    Right now, iTunes will not connect to the iTunes store. When I try to synch my iPod touch, it gets stuck in "Step 2: Backing Up," and the bar loads forever. I've left it alone for several hours and it has not made any progress. When I try to restore the iPod, or update it, iTunes gives me an error message that it "Cannot connect to the iPod software update server. This has happened despite being connected to the internet, on both my school network and my home network.
    I've tried messing with the hosts file in the System32/etc. folder as the website instructed on the apple website, but that did not solve the problem.
    Recently, several parts of audiobooks I have have also become unplayable on my iPod, despite being able to be played on iTunes. The parts are listed but are grey and cannot be selected.
    I recently copied a bunch of audiobooks via flash drive from my sister's computer to my iTunes - could this be part of the problem? They were from an Audible account that I don't share.
    Thanks!
    -Allison

    Your iTunes stores and sync problem solution here:
    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes, Sync and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • Itunes keeps on loading forever on windows 7

    When I open Itunes, it takes forever to open up, then it loads forever....without being able to click anything. I can't even close the program manually or by any other way but by restarting my computer. I uninstalled it and re-installed it a bunch of times with the exact same result. I tried restoring to an earlier version and it still does the same thing. I'm using an Intel 32-bit. Can anybody help me? Thanks!

    Hello there, DrumCorps!
    The following Knowledge Base article has some good troubleshooting steps that should help isolate where your issue may be:
    iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
    http://support.apple.com/kb/TS1717
    The article guides you in determining what is User-Specific or System-wide, and then provides unique additional steps under each of those categories.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro D.

  • My itunes just pinwheels forever and never loads. Ive tried force quitting it and retarting my computer. How can I fix this ASAP please?

    My itunes just pinwheels forever and never loads. I have tried force quitting it and retarting my computer. How can I fix this ASAP please?

    had similar issues with my macbook(2010 running lion) and after a few restarts it would not restart anymore and is at the service center since saturday. i would suggest you do not use iTunes until this issue is addressed. seems to be macbooks that are having freeze up issues.

  • Cannot sign in to the mac app store. Keeps loading forever.

    A few weeks ago, I wanted to download the iWork apps from the mac app store. But when i enter my Apple ID and password, it keeps on loading forever!
    I tried with my father's Apple ID as well, but it doesn't chage anything, although I can log in perfectly on my iPad.
    I have been browsing for days and haven't found anyone with the same problem, please help.

    Me either,
    wonna to update to 10.7 but no luck with logging in into App Store. At the same time I can loging into iTunes.
    I'm newbie for Mac, should I post a ticket or something?

  • Itunes store takes forever

    if i click on somthing at the itunes store home it takes forever to load
    but if i go to the apple.com and click on a song in that itunes store this week box and then open up itunes store it dosent take forever
    just until i go to the itunes store home
    i have asked my brother if the itunes store takes forever and it does the same thing as mne does then he went to the apple website and clicked on a song in that box and it did not take forever
    IT DOOES THIS EVRY TIME
    Message was edited by:atmut

    Every time i try to access the Itunes store it takes forever to load.  It just says "Accessing Itunes Store".
    With those symptoms, I'd try the following document:
    Apple software on Windows: May see performance issues and blank iTunes Store
    (If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

  • Game Center "Games" and "Friends Tabs loads Forever

    Well i can enter Game Center but when i go to "Friends" tab or "Games" tab it just loads forever, if i try with challenges i see the "no challenge" legend some with the turns tab (no turns) since i dont own a turn game and have no challenge from other friends, but i cant see Friends and Games tab since they wont stop loading.
    a specific problem with it is that i tried to play Clash of Clans after having deleted it (but not from game center) and the game takes it as a new one as it says im not connected to Game Center.

    Well it didn't work, it still loads forever the "Games" and "Friends" tabs, but my brother came yesterday and try to help me, i tried logging out of game center but when i go to settings>game center and log out, when i go back to settings (top left button) then go back to Game Center it says im logged in (as if i had never logged out) so my brother tried to log on his Game Center account after i logged out but then just started to load forever his account and when i tried to open the game center program it would just white screen with the loading disk forever, after doing what you told me things went back as before (my account, i can open Game Center but Friends and Games tabs wont load and games will act as if i were not connected to Game Center).
    Thanks for everything tho guys i hope i can solve this issue its driving me mad!.

  • Why isn't my iTunes store loading properly? It lists everything in text without images, and I can't seem to access the store when I try to search for music or movies etc.

    Why isn't my iTunes store loading properly? It lists everything in text without images, and I can't seem to access the store when I try to search for music or movies etc.

    1) The best way to relocate the iTunes library folder is to move the entire iTunes folder with all subfolders to the new path, then press and hold down shift as start iTunes and keep holding until prompted to choose a library, then browse to the relocated folder and open the file iTunes Library.itl inside it.
    If you've done something different then provide some more details about what is where and I should be able to help.
    2) Purchases on the device should automatically transfer to a Purchased on <DeviceName> playlist, but it my depend a bit on whether automatic iCloud downloads are enabled. If there is a cloudy link then the transfer might not happen. You can use File > Devices > Transfer Purchases. In iTunes you should also check out iTunes Store > Quick Links > Purchased > Music > Not on this computer.
    3) Backup the device, then immediately restore it. In some cases you need to add a restore as new device into that equation. Obbviously not to be attempted until you're sure all your media is in your library. See Recover your iTunes library from your iPod or iOS device should it be needed.
    4) I believe there is complimentary 1 incident 90-day support with hardware purchases, but no free software support for iTunes itself. AppleCare gets you a different level of support.
    tt2

  • My itunes wont load and i need it because i locked my ipad

    Help my itunes wont load and i need it because i had locked my ipad

    Check to see whether it's running under processess in task manager (Right click task bar).  If so, end process and try again.

  • Itunes wont load due to java scriptcore.dll what do i do, itunes wont load due to java scriptcore.dll what do i do

    Suddenly itunes stopped loading. I uninstalled it and tried to reinstall it but it wont load saying the Java sript core.dll is not valid. What do i do to fix this? And will i be able to get my downloads back?

    Taken at face value, you're having trouble with an Apple Application Support program file there. (Apple Application Support is where single copies of program files used by multiple different Apple programs are kept.)
    Let's try something relatively simple first. Restart the PC. Head into your Add or Remove Programs control panel, select "Apple Application Support", click "Change" and then click "Repair".
    If no joy after that, try the more rigorous uninstall/reinstall procedure from the following post. (Although the procedure is for Vista and 7 and you've got XP, just read "Computer" as "My Computer", read "Uninstall a program control panel" as "Add or Remove programs control panel" and assume the system is 32-bit, and you'll be doing the right things.)
    Re: I recently updated to vista service pack 2 and I updated to itunes 10.2.1 and ever

  • ITunes initially loaded on XP but newer laptop is Windows 7. Cannot sinc with iPod., iTunes initially loaded on XP but newer laptop is Windows 7. Cannot sinc with iPod.

    Initial iTunes was loaded on XP and newer laptop is windows 7. iPod will not sinc

    Migrate the library from your old compuer or restore a backup of it. If neither are possible then see Recover your iTunes library from your iPod or iOS device.
    tt2

  • I cannot open my Safari. I double click and still loading forever an ever. I cannot get to any preferences at the configurations bar. Any help please?What should a i do to fixe that?

    I cannot open my Safari. I double click and still loading forever an ever. I cannot get to any preferences at the configurations bar. Any help please?What should a i do to fixe that?

    I saw on another post you have asked about this dates LINC DAVIS:
    Date/Time:       2014-07-01 19:03:59 -0300
    OS Version:      10.7.5 (Build 11G63)
    Architecture:    x86_64
    Report Version:  9
    Command:         Safari
    Path:            /Applications/Safari.app/Contents/MacOS/Safari
    Version:         6.1.5 (7537.77.4)
    Build Version:   1
    Project Name:    WebBrowser
    Source Version:  7537077004000000
    Parent:          launchd [203]
    PID:             624
    Event:           hang
    Duration:        1.46s
    Steps:           15 (100ms sampling interval)
    Pageins:         7
    Pageouts:        0
    Process:         Safari [624]
    Path:            /Applications/Safari.app/Contents/MacOS/Safari
    Architecture:    x86_64
    UID:             501
      Thread 0x1597a      DispatchQueue 1
      User stack:
        15 ??? (in Safari) [0x10557ff2c]
          15 SafariMain + 266 (in Safari) [0x10577947c]
            15 NSApplicationMain + 867 (in AppKit) [0x7fff8b559eac]
              15 -[NSApplication run] + 470 (in AppKit) [0x7fff8b2dd9b9]
                15 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 161 (in Safari) [0x1055e44d5]
                  15 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135 (in AppKit) [0x7fff8b2e107d]
                    15 _DPSNextEvent + 1247 (in AppKit) [0x7fff8b2e19c5]
                      15 AEProcessAppleEvent + 102 (in HIToolbox) [0x7fff82c85b69]
                        15 aeProcessAppleEvent + 250 (in AE) [0x7fff832b89f7]
                          15 _ZL25dispatchEventAndSendReplyPK6AEDescPS_ + 38 (in AE) [0x7fff832b8b03]
                            15 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 200 (in AE) [0x7fff832b8c25]
                              15 _NSAppleEventManagerGenericHandler + 105 (in Foundation) [0x7fff896ed5dc]
                                15 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 283 (in Foundation) [0x7fff896ed74e]
                                  15 __-[NSAppleEventManager setEventHandler:andSelector:forEventClass:andEventID:]_block_invoke_1 + 101 (in Foundation) [0x7fff896ee7c7]
                                    15 -[NSObject performSelector:withObject:withObject:] + 65 (in CoreFoundation) [0x7fff81947541]
                                      15 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 330 (in AppKit) [0x7fff8b2e45b9]
                                        15 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 227 (in AppKit) [0x7fff8b2e4849]
                                          15 -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 193 (in AppKit) [0x7fff8b2e49f9]
                                            15 _NSPersistentUIFinishAcquiringTalagentWindows + 93 (in AppKit) [0x7fff8b3108cb]
                                              15 copyTalagentWindowsAcquisitionBlock + 79 (in AppKit) [0x7fff8b310947]
                                                15 +[NSBundle mainBundle] + 55 (in Foundation) [0x7fff896e1bb9]
                                                  15 -[NSRecursiveLock lock] + 25 (in Foundation) [0x7fff896badf9]
                                                    15 __psynch_mutexwait + 10 (in libsystem_kernel.dylib) [0x7fff87733bf2]
      Kernel stack:
        15 psynch_mtxcontinue + 0 (in mach_kernel) [0xffffff800059eb20]
      Thread 0x1599d      DispatchQueue 2
      User stack:
        15 _dispatch_mgr_thread + 54 (in libdispatch.dylib) [0x7fff8ae7e316]
          15 kevent + 10 (in libsystem_kernel.dylib) [0x7fff877347e6]
      Kernel stack:
        15 kqueue_scan + 416 (in mach_kernel) [0xffffff800053b4d0]
      Thread 0x159a4   
      User stack:
        15 thread_start + 13 (in libsystem_c.dylib) [0x7fff8d3eeb75]
          15 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff8d3eb8bf]
            15 _ZN3WTFL19wtfThreadEntryPointEPv + 15 (in JavaScriptCore) [0x105e2da3f]
              15 WebCore::IconDatabase::iconDatabaseSyncThread() + 303 (in WebCore) [0x106958faf]
                15 WebCore::IconDatabase::syncThreadMainLoop() + 491 (in WebCore) [0x10695c39b]
                  15 __psynch_cvwait + 10 (in libsystem_kernel.dylib) [0x7fff87733bca]
      Kernel stack:
        15 psynch_cvcontinue + 0 (in mach_kernel) [0xffffff800059e920]
      Thread 0x159a9   
      User stack:
        15 thread_start + 13 (in libsystem_c.dylib) [0x7fff8d3eeb75]
          15 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff8d3eb8bf]
            15 thread_fun + 24 (in QuartzCore) [0x7fff81e65d35]
              15 CA::Render::Server::server_thread(void*) + 184 (in QuartzCore) [0x7fff81e65df5]
                15 mach_msg_trap + 10 (in libsystem_kernel.dylib) [0x7fff8773267a]
      Kernel stack:
        15 ipc_mqueue_receive_continue + 0 (in mach_kernel) [0xffffff8000215930]
      Thread 0x159b2   
      User stack:
        15 thread_start + 13 (in libsystem_c.dylib) [0x7fff8d3eeb75]
          15 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff8d3eb8bf]
            15 __NSThread__main__ + 1575 (in Foundation) [0x7fff8970f6a2]
              15 -[NSThread main] + 68 (in Foundation) [0x7fff8970f72a]
                15 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 335 (in Foundation) [0x7fff8971afd7]
                  15 CFRunLoopRunSpecific + 230 (in CoreFoundation) [0x7fff818e9486]
                    15 __CFRunLoopRun + 1204 (in CoreFoundation) [0x7fff818e9c74]
                      15 __CFRunLoopServiceMachPort + 188 (in CoreFoundation) [0x7fff818e150c]
                        15 mach_msg_trap + 10 (in libsystem_kernel.dylib) [0x7fff8773267a]
      Kernel stack:
        15 ipc_mqueue_receive_continue + 0 (in mach_kernel) [0xffffff8000215930]
      Thread 0x159b7   
      User stack:
        15 thread_start + 13 (in libsystem_c.dylib) [0x7fff8d3eeb75]
          15 ??? (in Safari) [0xdeadbeef]
            15 dlopen + 540 (in dyld) [0x7fff65188657]
              15 dyld::runInitializers(ImageLoader*) + 97 (in dyld) [0x7fff651821b9]
                15 ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 59 (in dyld) [0x7fff6518d0b7]
                  15 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 237 (in dyld) [0x7fff6518c2cd]
                    15 _ZN4dyldL12notifySingleE17dyld_image_statesPK11ImageLoader + 226 (in dyld) [0x7fff65180973]
                      15 load_images + 233 (in libobjc.A.dylib) [0x7fff8897636b]
                        15 call_load_methods + 161 (in libobjc.A.dylib) [0x7fff889766ca]
                          15 +[VSearchLib load] + 92 (in libVSearchLoader.dylib) [0x109b72bf4]
                            15 -[NSBundle principalClass] + 41 (in Foundation) [0x7fff8970ed84]
                              15 -[NSBundle load] + 18 (in Foundation) [0x7fff897173f8]
                                15 objc_msgSend_vtable3 + 24 (in libobjc.A.dylib) [0x7fff889780d8]
      Kernel stack:
        15 hndl_alltraps + 225 (in mach_kernel) [0xffffff80002da481]
          15 user_trap + 711 (in mach_kernel) [0xffffff80002c4017]
            15 exception_triage + 149 (in mach_kernel) [0xffffff8000220e15]
              15 exception_deliver + 766 (in mach_kernel) [0xffffff8000220c1e]
                15 exception_raise_state_identity + 325 (in mach_kernel) [0xffffff8000249c75]
                  15 mach_msg_rpc_from_kernel_body + 277 (in mach_kernel) [0xffffff80002239d5]
                    15 ipc_mqueue_receive + 70 (in mach_kernel) [0xffffff8000215886]
                      15 thread_block_reason + 299 (in mach_kernel) [0xffffff800022f42b]
                        15 thread_continue + 1661 (in mach_kernel) [0xffffff800022f1ad]
                          15 machine_switch_context + 361 (in mach_kernel) [0xffffff80002c2939]
      Binary Images:
             0x10557f000 -        0x10557ffff  com.apple.Safari 6.1.5 (7537.77.4) <1144E535-39EB-3DD2-8326-F931E2CEDFC5> /Applications/Safari.app/Contents/MacOS/Safari
             0x105589000 -        0x105ac2fff  com.apple.Safari.framework 7537 (7537.77.4) <079F7B57-311E-3A81-B3ED-B7AC3F78E262> /System/Library/StagedFrameworks/Safari/Safari.framework/Safari
             0x105e24000 -        0x1061cbff7  com.apple.JavaScriptCore 7537 (7537.77.1) <C0C6D15C-8C26-3FD8-BE2E-7A1C20B46359> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/JavaScriptCore
             0x106953000 -        0x107a00ff7  com.apple.WebCore 7537 (7537.77.4) <E0176EFF-835E-3B32-909D-E3A426947476> /System/Library/StagedFrameworks/Safari/WebCore.framework/WebCore
             0x109b72000 -        0x109b73fff  libVSearchLoader.dylib ??? (???) <2DF78468-AB4B-363E-A838-D4CE14679E8B> /System/Library/Frameworks/VSearch.framework/Versions/A/Libraries/libVSearchLoa der.dylib
          0x7fff6517f000 -     0x7fff651b3baf  dyld ??? (???) <C58DAD8A-4B00-3676-8637-93D6FDE73147> /usr/lib/dyld
          0x7fff818b1000 -     0x7fff81a85ff7  com.apple.CoreFoundation 6.7.2 (635.21) <62A3402E-A4E7-391F-AD20-1EF20236CE1B> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
          0x7fff81e63000 -     0x7fff82003ff7  com.apple.QuartzCore 1.7 (270.5) <19E5E0AB-DAA9-3F97-988C-D9A46AFB9C04> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
          0x7fff82c75000 -     0x7fff82fa1fff  com.apple.HIToolbox 1.9 (???) <CCB32DEA-D0CA-35D1-8019-E599C8007AB6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
          0x7fff832b5000 -     0x7fff832f4fff  com.apple.AE 527.7 (527.7) <B82F7ABC-AC8B-3507-B029-969DD5CA813D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
          0x7fff8771d000 -     0x7fff8773dfff  libsystem_kernel.dylib ??? (???) <66C9F9BD-C7B3-30D4-B1A0-03C8A6392351> /usr/lib/system/libsystem_kernel.dylib
          0x7fff8896d000 -     0x7fff88a51e5f  libobjc.A.dylib ??? (???) <871E688B-CF57-3BC7-80D6-F6476DFF109B> /usr/lib/libobjc.A.dylib
          0x7fff896b5000 -     0x7fff899cefff  com.apple.Foundation 6.7.2 (833.25) <22AAC369-B63C-3C55-8AC6-C3ECBA44DA7B> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
          0x7fff8ae7c000 -     0x7fff8ae8afff  libdispatch.dylib ??? (???) <8E03C652-922A-3399-93DE-9EA0CBFA0039> /usr/lib/system/libdispatch.dylib
          0x7fff8b2d9000 -     0x7fff8bedffff  com.apple.AppKit 6.7.5 (1138.51) <44417D02-6123-3FC3-A119-CE51BB4C3006> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
          0x7fff8d39d000 -     0x7fff8d47afef  libsystem_c.dylib ??? (???) <41B43515-2806-3FBC-ACF1-A16F35B7E290> /usr/lib/system/libsystem_c.dylib

  • How to limit the music downloaded from a large iTunes library loading on iPad to minimize space usage?

    I'm having trouble with my iPad 2 iTunes  Match loading all of the music from my very large iTunes library off my Pc to my iPad.  I really only want a few playlists.  Do I have to delete all of the music off my iPad that I don't want?  Will it remove those songs from my main library if I'm connected to iCloud and music match?  Help!

    Move the itunes Library.itl file to your exHD.
    Then to get itunes to start using it from that new location, press *and hold* the shift key while starting itunes. Choose "use existing library" and browse out to the ITL file that is now on the exHD.
    Future app downloads will go to the Mobile Applications folder created there. It will also start downloading the itunes store artwork to the exHD.
    You can try downloading a free app to test it.

  • How can I set iTunes to load "iTunes U = Name of University" at startup?

    Is there a way thru preferences, plist, or app contents to make iTunes automatically load a specific URL when starting?

    I too would like to set our University as the default iTunes application opening page for our SOE. The only solution (work around) I have to-date is to use the URL or the file generated by dragging and dropping any item in the store to the Finder, then placing this file in useful places such as the account Startup Items, the Dock, web browser's bookmarks etc.
    My preference would be to as you suggested make this an iTunes startup preference and have bookmarks within the iTunes application.
    Anton Proppe
    Digital Media Support
    Information Technology Services
    Swinburne University of Technology
    SoiTU: http://deimos3.apple.com/WebObjects/Core.woa/Browsev2/swin.edu.au

  • My iPod 5 can't connect to wifi. It connects to personal hotspots but no to my home wifi. I tried resetting the network settings but no change. I put the right password but it just keeps loading forever. What should I do??

    My iPod 5 can't connect to wifi. It connects to personal hotspots but no to my home wifi. I tried resetting the network settings but no change. I put the right password but it just keeps loading forever. What should I do??

    Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
    Does the iOS device see the network?
    Any error messages?
    Do other devices now connect?
    Did the iOS device connect before?
    Try the following to rule out a software problem:                
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on your router
    .- Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network      
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

Maybe you are looking for