Itunes is locking my computer up...Help

When I open iTunes the cursor instantly goes to the rainbow ball. Outside of iTunes the cursor is normal but if it try to force quit iTunes or click anything else it locks my computer up completely. I have tried waiting it out eventually my monitor goes to a blue screen. I NEED HELP. I cannot listen to music and i am afraid to plug in my iPhone or iPod.

Log in as new user and start itunes. If you're not having problems doing this in your new account, check your other software in your normal account for conflicts with itunes.
If you can't open itunes using your new account, remove itunes and reinstall a new copy: http://support.apple.com/kb/HT1224
Back up your itunes library before: http://support.apple.com/kb/HT1382 or http://support.apple.com/kb/HT1751
Message was edited by: Ingo2711

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I am getting the message "The windows installer Service could not be accessed when trying to install Itunes on my new computer, any help would be appreciated.

I am getting the message "The windows installer Service could not be accessed when trying to install Itunes on my new computer, any help would be appreciated.

Hey there Frank0619,
If you have not been able to install iTunes because the Windows Installer service is not available, I would recommend the troubleshooting in the following troubleshooting to help.
Issues installing iTunes for Windows
These in particular:
Make sure you have an administrator account.
To install iTunes, you'll need to log in to your computer with an administrator password. If you're not sure if you have an administrator account, read Windows 7: How do I log on as an administrator? You could also refer to your computer's help system, contact your IT department, or visit support.microsoft.com for assistance.
Install the latest Microsoft Windows updates.
To download the latest updates, visit the Microsoft Windows Update website. iTunes for Windows requires Windows XP, Windows Vista, Windows 7, or Windows 8 with the latest Service Pack installed. If you can’t install the updates, refer to your computer's help system, contact your IT department, or visit support.microsoft.com for assistance.
Download the latest version of iTunes.
The latest version of iTunes can be downloaded at http://www.apple.com/itunes/download/.
Disable conflicting software.
Some Windows background processes can cause issues for other programs and processes. These conflicts can prevent applications, such as iTunes, from installing. Disable conflicting processes by starting your computer using MSConfig:
Using Msconfig to troubleshoot conflicts in Windows XP
Using Msconfig to troubleshoot conflicts in Windows Vista, Windows 7, and Windows 8
Some security software made by other companies can't be disabled using MSConfig. If you've installed security software and you're having issues installing iTunes or QuickTime for Windows, you might need to disable or uninstall security software to resolve installation issues.
Restart your computer.
Install iTunes.
Thank you for using Apple Support Communities.
All the best,
Sterling

Since the last update, I am not able to access my itunes music on my computer. Help

Since the last update, I am not able to access my itunes music on my computer. I have an error message, The song could not be used because the file could not be found. Would you like to locate it. HELP!!

1.10.6 works in Yosemite, I suggest removing it and installing a new copy, from the App Store or from Amazon. They both work.

Can't add itunes library to my ipod etc since installing itunes on my new computer. HELP!

I have just installed itunes on my new PC and am trying to add some songs onto an ipod. The songs were purchases from the Itunes store. I go through the process of drag and drop onto the device (its the same with my ipad and iphone) but it won't work. Since installing itunes on my new computer I have bought an album off itunes and it downloaded with no problems - but any of my old purchases won't transfer over. Not sure what I am doing wrong. I haven't as yet transferred over my music libray from my old PC (songs that I burnt ) so not sure if it would be the same. I would have thought that songs that have been purchased in itunes should easily transfer. Help please?

Move the files for your new purchases out to the desktop.
Migrate your library properly from your old computer as given below.
Move the files stored on the desktop into the Automatically Add to iTunes folder.
Migrate iTunes Library
These are two possible approaches that will normally work to move an existing library to a new computer.
Method 1
Backup the library with this User Tip.
Deauthorize the old computer if you no longer want to access protected content on it.
Restore the backup to your new computer using the same tool used to back it up.
Keep your backup up-to-date in future.
Method 2
Connect the two computers to the same network. Share your <User's Music> folder from the old computer and copy the entire iTunes library folder into the <User's Music> folder on the new one. Again, deauthorize the old computer if no longer required.
Both methods should give the new computer a working clone of the library that was on the old one. As far as iTunes is concerned this is still the "home" library for your devices so you shouldn't have any issues with iTunes wanting to erase and reload.
I'd recommend method 1 since it establishes an ongoing backup for your library.
Note if you have iOS devices and haven't moved your contacts and calendar items across then you should create one dummy entry of each in your new profile and iTunes should merge the existing data from the device.
If your media folder has been split out from the main iTunes folder you may need to do some preparatory work to make it easier to move. See make a split library portable.
Should you be in the unfortunate position where you are no longer able to access your original library or a backup then then see Recover your iTunes library from your iPod or iOS device for advice on how to set up your devices with a new library with the maximum preservation of data.
tt2

How do I put the music on my IPod onto the ITunes on my new computer? Help

Just got a new computer. How do I put the music, ect. on my IPod onto the ITunes on the new computer?
I downloaded ITunes onto the new computer, plugged in my Ipod, and a box popped up asking to either erase or transfer what was on my Ipod. I'd read before we put up the new computer that all you have to do is click the Transfer button and it will put all the music, ect. onto the ITunes account. Well, it didn't work. The page where it shows the bar that shows the memory is on the ITunes and shows exactly what it did on the old computer, but that's it. There's no music, nothing. I logged on to my ITunes account, that did nothing. What can I do? There has to be SOMETHING. Thanks so much!
Message was edited by: tbatt

1). Connect your iPod to your new computer. When you get the message that it is linked to a different library and asking if you want to link to this one and replace all your songs etc, press "Cancel". Pressing "Erase and Sync" will irretrievably remove all the songs from your iPod.
2). When your iPod appears in the iTunes source list change the update setting to manual, that will let you continue to use your iPod without the risk of accidentally erasing it. Check the "manually manage music and videos" box in Summary then press the Apply button. Also when using most of the utilities listed below your iPod needs to be enabled for disc use, changing to manual update will do this by default: Managing content manually on iPod and iPhone
3). Once you are connected and your iPod is safely in manual mode there are a few things you can do to restore your iTunes from the iPod. iTunes will only let you copy your iTunes Store purchases directly from an iPod to the computer, you'll find details in this article: Copying iTunes Store purchases from your iPod or iPhone to a computer
For everything else (music from CDs, other downloads and including iTunes purchased songs and in some cases, videos and games) there are a number of third party utilities that you can use to retrieve the music files and playlists from your iPod. You'll find that they have varying degrees of functionality and some will transfer movies, videos, photos, podcasts and games as well. You can read reviews and comparisons of some of them here:
Wired News - Rescue Your Stranded Tunes
Comparison of iPod managers
A selection of iPod to iTunes utilities:
TuneJack Windows Only (iPhone and iPod Touch compatible)
SharePod Windows Only (iPhone and iPod Touch compatible)
iPod2PC Windows Only
iDump Windows Only
YamiPod Mac and Windows
iPod Music Liberator Mac & Windows
Floola Mac & Windows
iPodRip Mac & Windows (iPhone and iPod Touch compatible)
iPod Music Liberator Mac & Windows (iPhone and iPod Touch compatible)
Music Rescue Mac & Windows (iPhone and iPod Touch compatible)
iGadget Mac & Windows (iPhone and iPod Touch compatible)
iRepo Mac & Windows (iPhone and iPod Touch compatible)
iPod Access Mac & Windows (iPhone and iPod Touch compatible)
TouchCopy Mac & Windows (iPhone and iPod Touch compatible)
There's also a manual method of copying songs from your iPod to a Mac or PC. The procedure is a bit involved and won't recover playlists but if you're interested it's available on page 2 at this link: Copying Content from your iPod to your Computer - The Definitive Guide
4). Whichever of these retrieval methods you choose, keep your iPod in manual mode until you have reloaded your iTunes and you are happy with your playlists etc then it will be safe to return it auto-sync.
5). I would also advise that you get yourself an external hard drive and back your stuff up, relying on an iPod as your sole backup is not a good idea and external drives are comparatively inexpensive these days, you can get loads of storage for a reasonable outlay: Back up your iTunes library by copying to an external hard drive

Dr4-a problem: locks up computer! HELP!

I have a dr4-a dvd burner, and it is giving me HUGE problems!
Very often when I insert a cdrom, the coputer will lock up ,and I am forced to press reset. The front power button does not work. This happens with both autoboot cdroms (like the nero cd that came with it) nd my own cds (for example, maxmax colorful).
Here is my setup:
p4 2.4c 800 mhz fsb
1 gig ram
asus p4p800 deluxe motherboard
wb 80 gig hd
msi dr4-a dvd (GRR!!)
a cheap 56k softmodem
The dvd is hooked up as secondary master. No hd is hooked up as secondary slave. Right now, an old cdrom is hooked up.
I installed the latest 2.3 firmware.
I completely reinstalled windows xp with all (or 99%) of the patches.
Also, this is my replacement drive. The originanal gave me the same problems. Now the store is saying that my computer is the problem.
HELP!!!

Just need to know if your still monitoring this thread? Are you?

IPod won't appear in iTunes or in My Computer. Help please

Hello
my iPod is fully charged (2nd gen nano), and charged up last night.
When i plug it in to put more songs on, it won't appear in iTunes or my computer. I know that the USB port is working fine, becuase i tried my pen drive and that was fine, and the iPod screen lights up.
I've dont the first 4 R's - Reset, Retry, Restart and Reinstall.
But i don't really want to do Restroe, because it will wipe everything off my iPod, and if i then still can't get it to sync, then i'm abit screwed.
Any toher ideas from anyone?
Any help would be good
thankyouu
xx

When the screen lights up, is there anything on the display? If it's just a white lit up screen, try to force it into disk mode (which can be difficult if you can't see anything). Essentially, turn the hold switch off so there's no orange color beneath it, hold the menu & middle buttons for 10 seconds and then immedidately hold the middle & play/pause buttons for 10 seconds. If it appears in iTunes at this point you may want to consider restoring.
If this is not the case and you see the normal display when it's connected to the computer, I'd suggest connecting it to a different USB port (preferably one directly on the back of the computer - avoid connecting the iPod via USB hubs, keyboards, printers, etc). Try this step even though your USB port works with other devices. You might also try a different USB cable if you have one from another iPod.
CG

Ipod nano a no show in itunes- but is in computer- newbie-Help!

My old system barely exceeds the mins required & i use dialup. Just downloaded & installed itunes 7.1.059 to find 7.1.1 is a new 5hr download away or another trip to the library. Brand New Nano.
Ipod shows up in my computer as removable disc. Shows in Device mgr as Ipod USB device. Using Ipod DX all green except for red-ipod (NOT) connected. Have tried reset, switch to disc mode & reset all to no avail. Ipod does not show up as device in itunes. Have tried several different usb ports-since it shows up in computer don't think that is really the issue. Itunes/ computer sometimes freezes after connecting ipod nano.Other than trying 7.1.1 any other thoughts on how to get itunes to see/find my nano?

Sounds like you are trying to connect your iPod to your machine "over the wire" (Network) probably cannot do that. You might want to invest in a relatively inexpensive Belkin USB 2.0 PCI card, for your actual machine (on the Apple approved list) that should cure your problem. Good Luck!

I got my computer reset and my iTunes deleted. I still have everything on my iPod Touch but when I downloaded a new iTunes on my computer everything was deleted. How do I get everything in my iPod back to my iTunes and into my computer?

I got my computer reset and my iTunes deleted. I still have everything on my iPod Touch but when I downloaded a new iTunes on my computer everything was deleted. How do I get everything in my iPod back to my iTunes and into my computer?
I just need everything back in my iTunes library on my computer. Help! Please!

See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock

I deleted all of my music off of my old computer. The music is still on my IPOD nano and I have a new computer. Is there anyway I can get the music off of my IPOD on to Itunes on my new computer?

I deleted all of my music off of my old computer. The music is still on my IPOD nano and I have a new computer. Is there anyway I can get the music off of my Ipod on to ITune on my new computer? Help!

Yes. See http://support.apple.com/kb/hT1329

HT201210 Please can you help? How do i reset my lock screen on ipod. I have connected to itunes on the original computer it was set up on however the code i thought i entered does not work. thanks in advance

Please can you help? How do i reset my lock screen on ipod. I have connected to itunes on the original computer it was set up on however the code i thought i entered does not work. thanks in advance

Connect the iPod to irs syncing computer and restore via iTunes/ Place the iPod in Recovery mode if necessary to allow the restore.

I have locked my ipad and cannot log on to the PC it was registered on. I've logged on the itunes account on another computer but i cannot unlock

Help!
I have locked my ipad and cannot log on to the PC it was registered on. I've logged on the itunes account on another computer but i cannot unlock, can someone help me?

Hi Firenzeb,
I'm sorry to hear you are having this issue with your iOS devices. Based on your description of the issue and the time you posted, this may have been related to a service interruption on the 11th, as noted here:
Apple - Support - System Status
If you continue to have issues accessing the iTunes Store, you may find the troubleshooting outlined in the following article helpful:
Can't connect to the iTunes Store - Apple Support
Regards,
- Brenden

Itunes 7.1.1 locking up computer

I updated to itunes 7.1.1, however it now freezes and locks my computer after it opens. The lockup occurs when it is trying to update the itunes library. I have let it sit for several minutes to give it a chance to update but no progress is made on it. I eventually have to restart the computer to end itunes. I am unable to play music, view videos or browse the store. Any help would be appreciated.
Thanks, Phoenix

that sounds like the library update might be choking on a content file.
perhaps try the "Check for content files with issues" section from the following document:
iTunes for Windows: Troubleshooting unexpected quits, freezes, or launch failures

I just backed up my 3gs iphone using itunes. All my photos and contacts have disappeared from my phone. I am unable to locate them on my computer. HELP!!!

I just backed up my 3gs iphone using itunes. All my photos and contacts have disappeared from my phone. I am unable to locate them on my computer. HELP!!!

OK, I understand. Try this ... it's much safer. It will simply restore your backup, but not do anything to your iOS:
While your iPhone is plugged in to iTunes, right click on the iPhone icon on the left side of the iTunes display.
Choose "Restore from backup ..." from the pop-up menu that appears.
Again, what this will do is place that backup back on your iPhone without changing iOS. So you should be very confident in the backup contents before doing this.

I have purchased music on my ipod touch but it doesnt show in my itunes library on my computer.... please help

I have purchased music on my ipod touch but it doesnt show in my itunes library on my computer.... please help

azmama3 wrote:
I have purchased music on my ipod touch but it doesnt show in my itunes library on my computer.... please help
With your iPod connected to your computer and iTunes running, select your iPod form the left pane, click the File menu in top bar, from there select "transfer purchases from iPod"
Stedman

Itunes is locking my computer up...Help

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