Itunes is no longer recognizing my old iphone. Help!

itunes is no longer recognizing my old iphone. help!

iOS: Device not recognized in iTunes for Mac OS X
iOS: Device not recognized in iTunes for Windows

Similar Messages

  • I have done my updates and itunes is no longer recognizing my iphone as a device. My phone shows that it is plugged in but when I open itunes, my iphone doesn't come up as a device.

    I have done my updates and itunes is no longer recognizing my iphone as a device. My phone shows that it is plugged in but when I open itunes, my iphone doesn't come up as a device.

    Hi there,
    I would recommend taking a look at the troubleshooting steps found in the article below.
    iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/TS1591
    -Griff W.

  • Since upgrading iTunes 10, my computer and iTunes are no longer recognizing my iPod Touch.

    Since upgrading iTunes 10, my computer and iTunes are no longer recognizing my iPod Touch.  Would a full reset of my iPod resolve this?  The iPod is still working, I just can't update apps or add songs...  The computer says that "one of the USB devices attached to this computer has malfunctions, and Windows does not recognize it.  iTunes is not seeing the iPod at all....

    Try here:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
    You have a driver/service problems and that is covered in the above.

  • How do i disassociate devices from my itunes account? I have an old iphone 4, PC, and soon to be old iphone 5.

    How do i disassociate devices from my itunes account? I have an old iphone 4, PC, and soon to be old iphone 5.

    Hey sgallagher5200,
    Thanks for the question. The following resource outlines how to remove an associated device from your account:
    iTunes Store: Associating a device or computer to your Apple ID
    http://support.apple.com/kb/HT4627
    Removing an associated device or computer from an Apple ID
    To remove a device or computer from your Apple ID:
    Open iTunes.
    Sign in to your Apple ID by choosing Store > Sign In from the iTunes menu.
    Choose Store > View My Account from the iTunes menu.
    From the Account Information screen, click Manage Devices.
    Click the Remove button next to the device name you would like to unassociate.
    Note: Removing a device from your Apple ID does not override the 90-day timer. You must wait 90 days from the day the device was first associated with your Apple ID before it can be associated with another Apple ID.
    Thanks,
    Matt M.

  • Just bought my iphone5s and understand I needed itune 11 to sync with my old iPhone. My question is whether itune 11 will sync with my iOS 4.

    Just bought my iphone5s and understand I needed itune 11 to sync with my old iPhone 4. My question is whether itune 11 will sync with my iphone 4 (iOS 4.3.3)

    Thanks for the confirmation.

  • I've broken my iPhone and have put my sim card in my old iPhone 3. If I plug my old iPhone 3 into my computer, will it update the iPhone 3 with everything that is on my phone that is now broken, or will it 'update' iTunes with what was on the old iPhone?

    I've broken my iPhone and have put my sim card in my old iPhone 3. If I plug my old iPhone 3 into my computer, will it update the iPhone 3 with everything that is on my phone that is now broken, or will it 'update' iTunes with what was on the old iPhone?

    Plug your phone into the wall charger for at least 30 minutes...make sure you have a sim card in the phone...then:
    Leave the USB cable connected to your computer, but NOT your phone, iTunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new.
    Make sure you have no anti-virus software running or any firewalls...turn all of that stuff off.

  • DOES ANYONE KNOW HOW I CANT DELETE MY APPLE ID I JUST GOT A NEW AND NO LONGER NEED THE OLD 1 HELP PLEASE

    DOES ANYONE KNOW HOW I CANT DELETE MY APPLE ID I JUST GOT A NEW AND NO LONGER NEED THE OLD 1 HELP PLEASE

    As far as I know they can't be deleted, just remove any personal info from it (credit card details etc) and stop using it.
    If you downloaded any content via it then you will need to remember it and it's password, as content is tied to the account that bought/downloaded it, so if you move to a new computer you'll need to authorise the account on it if you want to use any of its content there (or if you bought apps with it you'll only be able to download updates to them via that account)

  • A lot of my Itunes librarywill no longer transfer to my iphone 4, including songs purchased on itunes

    A lot of my Itunes library will no longer transfer to my iphone 4, even though the artist, album or genre is checked in Itunes.  If I try to manually drag and drop to my iphone, the dragged song stays clear, and I don't get the green checkmark box showing it's been transferred.  The files are fine--they transfer to my Ipad no problem.  I can also create an AAC version through the itunes option and the song will transfer and play, but I don't want to have to do that--too much music to convert (at least 500 songs).  File formats include Purchased AAC files, AAC mpeg-1, Protected AAC audio file.  Other songs in these formats transfer to my iphone.
    I have sufficient memory (on my iphone, although I am getting old (lol)) and can't think of any "duh" type reasons why this is happening. Itunes is running on my IMac.  All operating systems and software is up to date.  Also, I don't get any error messages, the songs just don't transfer.
    Help?!!! Thanks in advance.

    You could have moved the playlist folder inside another one. This would not generate a warning message wheras deleting one would.
    Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library(.itl) as iTunes Library (Corrupt)(.itl) and then rename the restored file as iTunes Library(.itl). Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
    See MusicFolder Files Not Added and Super Remove Dead Tracks for tools to catch up with any changes since the backup file was created.
    tt2

  • How do i sync my new iphone to itunes, i want to keep my old iphone on there to as it is still being used?

    Ok first of all sorry if this is posted in the wrong place.
    Today i got my new iphone and i want to sync it to itunes and have what is on the old iphone on the new one as well.   I don't want to loose what is on my old iphone as my daughter is now using it and is happy with having every thing the same on the phone. Both phone are using the same apple id.  When i put it on the computer it came up only with set up as new iphone or back up from the ipad.  I just not sure if i am to set it up as a new iphone or back up from the ipad.
    would appreciate some help please.
    Thanks, sarah.

    CrimsonButterfly wrote:
    Ok first of all sorry if this is posted in the wrong place.
    Today i got my new iphone and i want to sync it to itunes
    Plug it in and sync it.
    If you have the old phone backed up and want all the info from the old iPhone on this iPhone select Restore from backup.

  • I can't erase my old iPhone - help!

    I am trying to erase my old iPhone 4s however when I go to erase all contemy and settings, or prompts me to enter my Apple ID Password which i enter but then it says there was an error connecting to icloud and option of cancel or retry but just keeps going round in circles! I want to sell my phone but can't when everything is still on it!
    PPlease help!!
    Emms x

    What to do before selling or giving away your iPhone, iPad, or iPod touch

  • Old iPhone help

    i gave my friend my old iPhone 4 and she went to the verizon store to set it up today and i started getting her text messages. i told her and she told the guy and they deleted my iCloud email off of the phone but i just got a message on my phone asking if i wanted to let her number be added to my FaceTime and then i went to my iMessage settings and her phone number is under one of the numbers i can choose to be reached at. how can i fix this?

    YOu didn't bother properly erasing your phone before giving the phone away.
    http://support.apple.com/kb/ht5661

  • Ipod touch 3 Screen shows the need to reinstall. but when connected to itunes is no longer recognized and itunes pops ask for a code....help!

    this is the message i get from itunes
    Itunes could not connect to "ipod of ...." (so, it looks like it understands which ipod is trying to connect) because it is protected by a code. Prior to use ipod with itunes you need to digit the code (where?? )
    please help!

    Try here:
    iOS: Device not recognized in iTunes for Windows
    Also include manually placing the iPod in Recovery mode and then try a restore
    Then try DFU mode and restore.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    Further, try another computer to help determine if yu have a compter or iPod problem.

  • A song I purchased on iTunes is no longer playing on my iPhone 5 and skips straight to another song when I try to play it

    I purchased a song on iTunes a few weeks ago, and have been playing it regularly on rotation on the iPod of my iPhone 5s.  Today, I went to play the song and it shows the album artwork, song title etc and I pressed the play button and it immediately skipped to another song and wouldn't play.  It won't play the song on my Mac either, when I try to.  I've just updated to iOS 7.1 on the phone, then backed up and synced to the Mac, then deleted all the music and re-installed music back to my iPhone but the song still won't play.  It also won't play on my Mac now (skips to the next song in the Library).  It's weird that I could purchase it, and play it for a few weeks and now, mysteriously, it's not playing.  I don't know what else I can do, as I've updated, re-synced, and re-booted and done everything I think I should have done.
    Help?

    Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting that track from the Music app on your iPod and redownload it via the Purchased tab in the iTunes store app (or the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes)
    If you aren't in a country where you can re-download music or if it re-downloads with the same problem then try the 'report a problem' page to contact iTunes Support (we are fellow users here on these forums) : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • New Mac. Old iPhone HELP ME PLEASE

    I recently purchased a new MacBook after my old PC was distroyed
    But i now am faced with the problem of getting my old songs/videos/apps/contacts ect. onto my mac!
    Does anyone have maybe some sort of a hacker program that will allow me to transfer all of the things on my iPhone onto my iTunes on my new mac?
    Please and Thank you!

    If it was purchased via iTunes just go File > Transfer purchases. Otherwise it's probably faster to reimport from your CD's and with a newer computer and you can set them to import at a higher bitrate so you get better quality.

  • Itunes locks up in Windows XP with Iphone  HELP!!!!

    Hi,
    I recently started having a problem with Itunes 7.5 locking up when I try to sync photos to my iphone. It will not release no matter how long I wait. I have to ctrl/alt/delete to free the system. This happens all the time but only on one computer. Any ideas.

    kennethfouch,
    Does the same thing happen when you sync only photos (no other info)?
    If so, try creating a new user account and syncing the same photos. If the issue persists, try syncing a different batch of photos. If the second batch of photos sync, then there is an issue with one or more of the pictures you are trying to sync. If it will not even sync the second batch of photos, try some of the system-wide troubleshooting in this article:
    http://docs.info.apple.com/article.html?artnum=302856
    Hope this helps,
    Jennifer B.

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