Itunes is not downloding says bon jiour cant be updated then tells me that the download was inturupted any help

trying to update itunes and it keeps telling me that an older virsion of bon juior cant be replaced how do i fix this
it keeps telling me that the download was interupted

it keeps telling me that an older virsion of bon juior cant be replaced how do i fix this
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly now?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

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Hi there, our mac has an IOS version 10.5.8 and i need to update it to 10.6.8 in order to update our itunes account....when i start softwear update it tells me that nothing needs to be updated and i also do not have access to the mac app store...How can i

Hi there, our mac has an IOS version 10.5.8 and i need to update it to 10.6.8 in order to update our itunes account....when i start softwear update it tells me that nothing needs to be updated and i also do not have access to the mac app store...How can i update my ios? thanks Matthijs

Get more information about your computer. Go to the Apple in the upper left corner of any window, then "About This Mac". Write down what it says about "version"and report that here. Now continue to "More Info..." Copy and paste the information here, but omit the serial number and Hardware UUID (if present).
If you have a PPC Mac you cannot sync your idevice without a newer computer. See the end of this post for options.
If it says you have an Intel Mac you can upgrade to Snow Leopard, but check system requirements first:
Snow Leopard 10.6 Technical Requirements - http://support.apple.com/kb/SP575
You can buy Snow Leopard at:
Snow Leopard disc source - http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
After installing run the updater to 10.6.8, then upgrade iTunes.
Jan. 2014 post by Kappy on doing all this: https://discussions.apple.com/message/24599931
Options if you cannot upgrade: iTunes Store purchases can already be downloaded directly. Use iTunes Match to put non-Store music in iCloud, then download to your device from there. Backup your device directly to iCloud over a wireless connection. Photos can be downloaded from the Camera Roll using iPhoto or Image Capture.

How do I upgrade the iOs on my ipad1 to version5? I've tried through itunes many times, but I get a message that says that the download was interrupted and i should try again later. Can i download the iOS file to my PC and transfer it to the ipad?

How do I upgrade the iOs on my ipad1 to version5? I've tried through itunes many times, but I get a message that says that the download was interrupted and i should try again later. Can i download the iOS file to my PC and transfer it to the ipad? How should I do that?

Thank you!
Disabling firewall and AV did the trick!
Kudos.
Alex

I just downloaded a new software update to my ipod touch and now my ipod is frozen with a screen picture of music round blue symbol and an arrow displaying a cable connection. I received a message saying that the download was not successful.

I just downloaded a new software update to my ipod touch and now the ipod and screen are frozen. I received a message that the download was not successful and now my screen is showing the blue round itunes symbol with an arrow pointing to the symbol and shows a cable below it. I have tried the restart of pushing the two buttons together and waiting 10 seconds for the apple symbol which appears and then go backs to the same stuck symbol. My computer is not recognizing the ipod either and will not connect. What needs to be done? Thanks.

Try manually placin the iPod in Recovery Mode and restore via iTunes.
Next try DFU mode and restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

HT203180 I purchased a video from iTunes but it will not sync to my iPod. I get a message stating that the video "was not loaded to the iPod because iyt cannot be played on this iPod." I tried to use the "create an iPod version" but the command is graye

I purchased a video from iTunes but it will not sync to my iPod. I get a message stating that the video "was not loaded to the iPod because iyt cannot be played on this iPod." I tried to use the "create an iPod version" but the command is grayed out

I was refering to the "sample rate", normally 44.1 KHz, the iPod might not be able to play tracks with a non-standard rate. Otherwise I'm not sure what the issue might be.
tt2

HT204406 When I activate iTunes Match it goes through the process of analysing my library, then it matches a few songs but always then stops stating that the network dropped out - any ideas?

When I activate iTunes Match it goes through the process of analysing my library, then it matches a few songs but always then stops stating that the network dropped out - any ideas?

Bstarling wrote:
I am unable to write down because the log is moving too quickly.
Well, you don't have to write down anything. Just click on the message and copy it. Then paste it here, or in a text editor (eg, TextEdit). And you can enter a string like "Audio CD" (w/o the quote marks) in the filter and see only messages containing it.
mds[71]: (Error) Server: Failed to register path "/Volumes/Audio CD"
That's the metadata server, used by Spotlight. AFAIK, Spotlight does not index audio CDs, so what is this about? I don't know. Maybe it's the cause of what you observe; or maybe it's another symptom. Thinking again of the network issue… have you maybe installed some third-party software related to both Spotlight and the network (Searchlight perhaps)?

HT201303 I have updated my IOS after that the message was showing that Could not activate iphone what i will do? for activate

I Have updated my ios after that the message was showing that "could not active iPhone"
please help me
how to activate my iPhone

It's probably because the phone was jailbroken or hacked to unlock it. The update has bricked it.

I was no longer able to click on my Firefox icon and open . I uninstalled firefox and then reinstalled and I still cannot get Firefox to open. It says that the download was successful. What should I do?

I attempted to open Firefox as usual and when I clicked on the icon nothing happened. I uninstalled Firefox and then reinstalled. It said that the download for Firefox was successful but it still does not open. When I click on Firefox it now just says to upgrade Firefox. What should I do to get Firefox up and running again. I have a Mac and my Safari is linking me just fine to the internet so Apple says it is not a Mac problem but a Firefox problem.

I notice you turned off the setting that diverts new windows to a new tab. Since the new window will open in front of your current tab, it may appear that the current tab was closed, when in fact it is behind the new window. This hard to explain in words.
Do you want to switch the setting?
orange Firefox button (or Tools menu) > Options > Tabs
Check the box for "Open new windows in a new tab instead"
Does that help?

I want to return my iPad 3, but I did not have an apple account at the time of purchase, and when I type in my order number and proceed to click "cancel order", it prompts me to log in with my apple I'd and then tells me that the account is not authorised

I want to return my iPad 3, but I did not have an apple account at the time of purchase, and when I type in my order number and proceed to click "cancel order", it prompts me to log in with my apple I'd and then tells me that I am not authorised to do anything on the account in relation to the transaction. What should I do?

You can view and edit your orders without an Apple ID by logging in with your order number, along with the shipping zip code or email address.
I copied the text posted above from this website.
http://store.apple.com/us/help/viewing_changing_orders
Click or tap on the Order Status link here and you should be able to type in the order number and your zip code.
To view or edit your Apple Online Store order, visit online Order Status and log in with your Apple ID and password.

HT5649 when i connect my iphone to my pc, itunes is not recognizing it. PC is authorized but can't get phone to show up. Any help or suggestions on how to fix?

When I connect my iphone to itunes it does not appear under devices. Can't get the two to connect and pc is authorized. Any suggestions?

Hello Lori,
It sounds like your iPhone is not being seen in iTunes anymore. I recommend the troubleshooting steps from the article named:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Here is an overview of the troubleshooting to be done:
1. Update iTunes
2. Check the USB cable
3. Verify that Apple Mobile Device Support is installed
4. Restart the Apple Mobile Device Service
5. Verify that the Apple Mobile Device USB Driver is installed
6. Check for third-party software conflicts
If the issue persists, try uninstalling iTunes and its associated apps with this article:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
Thank you for using Apple Support Communities.
Regards,
Sterling

I have had itunes with 32 bit and windows xp for several years. I now have a new pc with windows 7 64 bit. When I try to load iTunes 10.6.3 for my system I continue to get a message at the end of loading that the download was interupted and was not change

When I get the message that nothing has changed, I have had to press finish. The program then says to save in G:, but I no longer have a G; My former G: is now H: , but there is no opportunity to save it somewhere else. When I try to uninstall all of the itunes programs using itunes first, I get a message that "itunes helper. Resources is not a valid shortfile name. Any suggestions?
I have EVGA Ge Force GTX 550 Ti; Intel Core i7- 2600K Sandy Bridge 3.4 GHz; 16 GB 4x4 240 pin DDR3 hard drive and an MSI P67A Motherboard.

Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
-Griff W.

I have a new desktop system and my itunes sych my movies and when i try to watch it tells me that the movie can not be located

has anyone experienced this issue?

Hello Keaton44,
I recommend taking a look at this article named iTunes: Finding lost media and downloads found here http://support.apple.com/kb/ts1408
If you need to re download the movies you bought from iTunes you can do that free of charge with this article.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Regards,
Sterling

HT1386 Everytime I Try To Sync Music Or Apps Onto Ipads Or Ipods, itunes Keeps Telling Me To Authorize My Computer. When I Do Authorize My Computer, It Then Tells Me That The Computer Is Not Authorized. What Do i Do Now ?!

Please Help !!

Hey TYellowknee01,
Thanks for the question. I understand that you are experiencing issues with iTunes Authorization when syncing your devices. The following articles provide the most relevant troubleshooting:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
iTunes: Missing folder or incorrect permissions may prevent authorization
http://support.apple.com/kb/TS1277
Thanks,
Matt M.

I try to download flash, the computer says that the download was succussful but it does not download

I try to download flash the computer says it sucessfully downloaded but it did not

Hello,
Welcome to Adobe Forums.
You can download Offline Flash Player Installer from this document : http://helpx.adobe.com/content/help/en/flash-player/kb/installation-problems-flash-player- windows.html#main-pars_header
Thanks,
Vikram

HT1751 I am trying to update my itunes by dowmloading updates. Every time I try to do so I get an error message that the download was unsuccesful! Please help.

Please help me to successfully install itunes updates. I have been unsuccessful every time I try!

What does the error message say? (Precise text, please.)

Itunes is not downloding says bon jiour cant be updated then tells me that the download was inturupted any help

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