ITunes is not letting me update to version 5.0.1?
Yesterday I tried downloading an app from my iPhone 4 and it said that it requires iOS 4.3. I clicked the update button in iTunes (on my computer) and waited for a couple of minutes. After it was done, a messaged appeared on the screen and said, "There was a problem downloading the software for the iphone. The network connection timed out". I did some searching about this and it has something to do with my firewall. I managed to disable Kaspersky and updated my iPhone again. No joy
Connect to iTunes on the computer you usually Sync with and “ Check for Updates “...
If an Update Appears Install it... if not... you are up to date for your particular Device...
See the Using iTunes Section Here...
How to update your iPhone, iPad, or iPod touch
Make sure you have the Latest Version of iTunes (v11.1.5) Installed on your computer
iTunes free download from www.itunes.com/download
Similar Messages
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It is not letting me update to version 6.1.6
I Am trying to update to version 6.1.6 but it is not letting me. What do I do?
Connect to iTunes on the computer you usually Sync with and “ Check for Updates “...
If an Update Appears Install it... if not... you are up to date for your particular Device...
See the Using iTunes Section Here...
How to update your iPhone, iPad, or iPod touch
Make sure you have the Latest Version of iTunes (v11.1.5) Installed on your computer
iTunes free download from www.itunes.com/download -
Itunes will not let me update or download anything
it says there was a billing problem with a previous purchase, but it will not let me change credit cards or payment type.
Yes, you will need to pay it. Contact iTS for more info.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
When I tried to update from my PC this came up:
"Updating to iOS 5.1.1 will delete all of the apps and
media, including iTunes Store purchases, on your
iPad. To preserve your content, apply this update on
the computer where you sync your apps, music, videos,
and photos."
I don't understand because this is the only computer I use iTunes for my ipad.
Help please!See
iOS 5: Updating your device to iOS 5
http://support.apple.com/kb/HT4972
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect to your computer & click on the "Update your device using iTunes".
Tip - You may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. After you update to iOS 5.x, the next update can be installed via wifi (i.e., not connected to your computer).
Cheers, Tom -
New iTunes won't let me update iPod version 4.2
It's rediclious! It says "backing up iPod" for 6 HOURS or more and never goes anywhere. Is this a glitch?? it definitly needs fixing. All the stuff i'm using requires the update and it won't work. Any advice?
Ya, Clinton's suggestion was it - i installed both packages manually, and now can open iphoto and my mac says its at 10.8.2.
Whether future automatic OS updates will work or not is definitely a concern, but for now i'm happy
Thanks for your help! Clinton I'd love to give you more points but accidentially clicked the "helped" instead of "solved"... if i can figure out how to reverse that I will. -
I just recently purchased an iphone 5c. itunes is not letting me update.
Having trouble updating apps on my 5c. When I connect to my mac and try to update I get a message saying not available for this ID because it
was bought by another user or item was refunded or cancelled.Contact the Apple store and ask them.
Officially Apple does not sell parts. -
I took my credit card number off b/c I was having problems with it and I was waiting for a new card , and itunes would not let me update and already purchased apps and TV seasons! What is that all about?!
I just called the 1-800-My-Apple and the said there is really nothing they can do about it. They said I had an outstanding payment of $8.54 (or something like that), I said I know b/c of the problem I am having with my bank, but NO previous completed purchases should have anything to do with this outstanding payment . It should not keep me from being able to update or download previously completely paid apps, TV Shows, or movies - they are mine, and I paid for them. I submitted a complaint.. that just isn't right!
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I updated to a newer itunes version and now itunes will not let me play a bunch of my music. ***? anyone know what the deal is with that?
How could anyone possibly know as you've provided no details.
What happens when trying to play the media in question?
Any errors?
Is there an ! to the left of the media? If so, this means iTunes is unable to locate the media file. -
I have an ipod 3g with version 4.2.1 but will not let me update that
I have an ipod 3g with version 4.2.1 but will not let me update that, I get a sign with the legend "This version of the iPod software (4.2.1) is the current version."
but when I want to download apps actualize asks me to ios 5I suspect you have a 2G iPod. Those can only go to iOS 4.2.1.
Identifying iPod models
iPod touch (3rd generation)
iPod touch (3rd generation) features a 3.5-inch (diagonal) widescreen multi-touch display and 32 GB or 64 GB flash drive. You can browse the web with Safari and watch YouTube videos with Wi-Fi. You can also search, preview, and buy songs from the iTunes Wi-Fi Music Store on iPod touch.
The iPod touch (3rd generation) can be distinguished from iPod touch (2nd generation) by looking at the back of the device. In the text below the engraving, look for the model number. iPod touch (2nd generation) is model A1288, and iPod touch (3rd generation) is model A1318. -
My daughter forgot her passcode for her 3GS, and iTunes will not let me change the passcode or even update. Please help!!!
If You Are Locked Out Or Have Forgotten Your Passcode or Just Need to Restore Your Device
1. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. iOS- Understanding passcodes
If you have forgotten your Restrictions code, then follow the instructions
below but DO NOT restore any previous backup. If you do then you will
simply be restoring the old Restrictions code you have forgotten. This
same warning applies if you need to restore a clean system.
A Complete Guide to Restore or Recover Your iDevice (if You Forget Your Passcode)
If you need to restore your device or ff you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
Follow these steps to restore your device:
1. Verify that you are using the latest version of iTunes before attempting to update.
2. Connect your device to your computer.
3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
4. Select the Summary tab.
5. Select the Restore option.
6. When prompted to back up your settings before restoring, select the Back Up
option (see in the image below). If you have just backed up the device, it is not
necessary to create another.
7. Select the Restore option when iTunes prompts you (as long as you've backed up,
you should not have to worry about restoring your iOS device).
8. When the restore process has completed, the device restarts and displays the Apple
logo while starting up:
After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
iOS, keep your device connected until the "Connect to iTunes" screen goes away or
you see "iPhone is activated."
9. The final step is to restore your device from a previous backup. If you do not have a
backup to restore, then restore as New.
If you are restoring to fix a forgotten Restrictions Code or as a New device, then skip Step 9 and restore as New. -
Windows 7 will not let me update the driver for my iphone 4s so I can see it in iTunes. Any suggestions?
You turned off all firewall and antivirus ? You could try downloading the update via a browser - what device are your trying to download the update for ? If it's an iPhone 4 :
GSM / sim card model
CDMA model
Then in iTunes press and hold the shift key on Windows when clicking the Check For Updates button which should let you navigate to the downloaded file -
My xp version of iTunes will not let me communicate with the store
my xp version of iTunes will not let me communicate with the store, I did have an internet issue but has since been resolved. I think.
Unfortunately, you're not the only one. There are a lot of people experiencing the same problem after upgrading. Check out the many recommendations and suggestions throughout the forum. It's worth a look. Good luck!
Windows XP Pro -
my itunes is not letting me restore my ipod and my iphone i dont if that is a bug that itunes is having or its just my computer that is not letting my ipod and iphone restore. please itunes fix this i really need to store my ipod and updated to ios 6.1.2
Please post error(s) noticed in iTunes so that someone can help.
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I have a MacBook Pro that I purchased in 2009 (It doesn't have a SD card slot, but is an aluminum body). Right now it's using Mac OS X 10.5.8 and will not let me update any further, which means that I cannot install any new versions of iTunes or some other programs. How can I fix this?
Anniematch wrote:
I have a MacBook Pro that I purchased in 2009 (It doesn't have a SD card slot, but is an aluminum body). Right now it's using Mac OS X 10.5.8 and will not let me update any further, which means that I cannot install any new versions of iTunes or some other programs. How can I fix this?
You can't upgrade beyond 10.5.8, that is the final step for Leopard.
You can purchase Snow Leopard (10.6.x) from Apple (but you should have 2G of Ram installed, and sufficient hard drive space). Your Mac is fully capable of running Snow Leopard and will probably already meet the specs I mentioned. -
I believe it is running an older version of maverick it is 10.6.8 but it will not let me update any further . I added 3gb of ram to upgrade from the original 2gb it came with but still no updates are being allowed Does anyone have any idea why this is ? I am sure the criteria for the upgrade is available so I don't know why I can not up date it?
10.6.8 is Snow Leopard.
Run Software Update to download and install the latest updates for Snow Leopard to bring it up to 10.6.8, or download the combo update from here:
http://support.apple.com/kb/DL1399
Check via Software Update whether any further updates are required, particularly to iTunes (you will need the latest version in order to synch with mobile devices).
You should now see the App Store icon in iTunes, and you now need to set up your account:
http://support.apple.com/kb/HT4479
You can now upgrade to Mavericks OS 10.9 for free IF you have one of the following Macs, with not less than 2GB of RAM, and at least 8GB of available space on your hard drive:
iMac (Mid-2007 or later)
MacBook (13-inch Aluminum, Late 2008), (13-inch, Early 2009 or later)
MacBook Pro (13-inch, Mid-2009 or later), (15-inch, Mid/Late 2007 or later), (17-inch, Late 2007 or later)
MacBook Air (Late 2008 or later)
Mac Mini (Early 2009 or later)
Mac Pro (Early 2008 or later)
Xserve (Early 2009)
iCloud system requirements:
http://support.apple.com/kb/ht4759
If you cannot run Mavericks you can purchase the code to use to download Lion from the App Store (Lion requires an Intel-based Mac with a Core 2 Duo, i3, i5, i7 or Xeon processor and 2GB of RAM, running the latest version of Snow Leopard):
http://store.apple.com/us/product/D6106Z/A/os-x-lion
or Mountain Lion:
http://store.apple.com/us/product/D6377Z/A/os-x-mountain-lion
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