ITunes is not opening after last upgrade.
iTunes shows that it is open in the dock, but nothing on the screen.
All stores have been offline today due to server problems.
Similar Messages
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My Itunes will not open after Microsoft upgrade?
I have tried to open Itunes after upgrading my Windows software and it will not open,
The error message that I get is
AppName:itunes.exe AppVer:10.6.3.25 Modname: unknown
Modver: 0.0.0.0 Offset 6faa62c6iTunes for Windows
iTunes for Mac
iTunes Store
...try those forums. -
ITunes no longer opening after last update.
ITunes not opening after last update on my main user. Second user is fine however accesses different library.
Computer freezes when attempting to open ITunes. Have also searched for the sync services file but is not located under reveal in folder or go to options.
Apologies I am not the best tech savy person and have read other posts trying to solve the problem. Other posts asked for the following reports.
Any assistance would be greatly appreciated - we are an apple household and this is effecting everything!
Log List ITunes
8/06/2014 2:39:28.757 pm com.apple.launchd.peruser.502[281]: (com.apple.iTunesHelper.27664[421]) Spawned and waiting for the debugger to attach before continuing...
8/06/2014 8:51:05.999 pm com.apple.launchd.peruser.502[281]: (com.apple.iTunes.49488[3827]) Exited: Terminated: 15
8/06/2014 9:04:40.000 pm kernel[0]: hfs: mounted iTunes on device disk3s2
8/06/2014 9:04:40.513 pm mds[40]: (Normal) Volume: volume:0x7fd43483dc00 ********** Bootstrapped Creating a default store:1 SpotLoc:(null) SpotVerLoc:(null) occlude:0 /Volumes/iTunes
8/06/2014 9:06:34.278 pm sudo[3918]: root : TTY=unknown ; PWD=/private/tmp/PKInstallSandbox.yTVHam/Scripts/com.apple.pkg.iTunesX.tO4vG4 ; USER=mel ; COMMAND=./Tools/AlertAll.app/Contents/MacOS/AlertAll /
8/06/2014 9:06:46.629 pm com.apple.launchd.peruser.502[281]: (com.apple.iTunesHelper.27664[421]) Exited with code: 1
8/06/2014 9:06:49.536 pm iTunesHelper[240]: _SubscribeForMuxNotifications (thread 0x7fff7ef70310): USBMuxListenerCreate: Connection refused
8/06/2014 9:06:49.536 pm iTunesHelper[240]: _SubscribeForMuxNotifications (thread 0x7fff7ef70310): USBMuxListenerCreate: Connection refused
8/06/2014 9:08:05.643 pm iTunesHelper[4058]: _SubscribeForMuxNotifications (thread 0x7fff7ef70310): USBMuxListenerCreate: Connection refused
8/06/2014 9:11:05.077 pm com.apple.launchd.peruser.502[281]: (com.apple.iTunes.49488[4118]) Exited: Terminated: 15
I was unable to find anything starting with iTunes under User Diagnostic Reports however located several starting with CFPREFSD, this was the latest one
Process: cfprefsd [4137]
Path: /usr/sbin/cfprefsd
Identifier: cfprefsd
Version: 855.16
Code Type: X86-64 (Native)
Parent Process: launchd [281]
Responsible: cfprefsd [4137]
User ID: 502
Date/Time: 2014-06-08 21:11:04.973 +1000
OS Version: Mac OS X 10.9.3 (13D65)
Report Version: 11
Crashed Thread: 2 Dispatch queue: com.apple.root.default-priority
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: 0x000000000000000a, 0x000000010e0c3000
VM Regions Near 0x10e0c3000:
Dispatch continuations 000000010d800000-000000010e000000 [ 8192K] rw-/rwx SM=PRV
--> mapped file 000000010e083000-000000010e1be000 [ 1260K] r--/rwx SM=COW /Users/USER/Library/Preferences/*/*.plist
MALLOC_LARGE 000000010e1be000-000000010e2f9000 [ 1260K] rw-/rwx SM=PRV
Thread 0:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8f0bc662 kevent64 + 10
1 libdispatch.dylib 0x00007fff963fc421 _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff963fc136 _dispatch_mgr_thread + 52
Thread 1:: Dispatch queue: com.apple.root.default-overcommit-priority
0 libsystem_kernel.dylib 0x00007fff8f0bbcaa __sigsuspend_nocancel + 10
1 libdispatch.dylib 0x00007fff964047da _dispatch_sigsuspend + 21
2 libdispatch.dylib 0x00007fff964047c5 _dispatch_sig_thread + 45
Thread 2 Crashed:: Dispatch queue: com.apple.root.default-priority
0 libsystem_platform.dylib 0x00007fff982c80de _platform_memmove$VARIANT$Nehalem + 254
1 libxpc.dylib 0x00007fff907cf81e xpc_data_create + 82
2 com.apple.CoreFoundation 0x00007fff90641386 -[CFPDSource acceptMessage:] + 806
3 com.apple.CoreFoundation 0x00007fff90648d67 __handle_synchronize_message_block_invoke + 215
4 com.apple.CoreFoundation 0x00007fff9063fc1a __90+[CFPDSource withSourceForDomain:forRemoteClient:inContainer:user:byHost:managed:perform:]_b lock_invoke_2 + 42
5 libdispatch.dylib 0x00007fff963fd1bb _dispatch_call_block_and_release + 12
6 libdispatch.dylib 0x00007fff963fa28d _dispatch_client_callout + 8
7 libdispatch.dylib 0x00007fff963fc082 _dispatch_root_queue_drain + 326
8 libdispatch.dylib 0x00007fff963fd177 _dispatch_worker_thread2 + 40
9 libsystem_pthread.dylib 0x00007fff998cfef8 _pthread_wqthread + 314
10 libsystem_pthread.dylib 0x00007fff998d2fb9 start_wqthread + 13
Thread 2 crashed with X86 Thread State (64-bit):
rax: 0x000000010e1be040 rbx: 0x00007f9bb24043d0 rcx: 0x0000000000000010 rdx: 0x00000000000fa5fc
rdi: 0x000000010e1fe010 rsi: 0x000000010e0c2fd0 rbp: 0x000000010d7294b0 rsp: 0x000000010d7294b0
r8: 0x0000000000000003 r9: 0xfffffffef1e41fff r10: 0x00007f9bb2404210 r11: 0x000000000013b040
r12: 0x000000010e1be000 r13: 0x00007f9bb2504b40 r14: 0x000000010e083000 r15: 0x000000000013a60c
rip: 0x00007fff982c80de rfl: 0x0000000000010202 cr2: 0x000000010e0c3000
Logical CPU: 1
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x10d5d9000 - 0x10d5d9fff cfprefsd (855.16) <4342939E-DB15-3A1A-BCDE-6B3EF244CAAB> /usr/sbin/cfprefsd
0x7fff6eedc000 - 0x7fff6ef0f817 dyld (239.4) <042C4CED-6FB2-3B1C-948B-CAF2EE3B9F7A> /usr/lib/dyld
0x7fff8cc03000 - 0x7fff8cc2cff7 libc++abi.dylib (49.1) <21A807D3-6732-3455-B77F-743E9F916DF0> /usr/lib/libc++abi.dylib
0x7fff8ee44000 - 0x7fff8ee4bfff libcompiler_rt.dylib (35) <4CD916B2-1B17-362A-B403-EF24A1DAC141> /usr/lib/system/libcompiler_rt.dylib
0x7fff8ef27000 - 0x7fff8ef2bff7 libcache.dylib (62) <BDC1E65B-72A1-3DA3-A57C-B23159CAAD0B> /usr/lib/system/libcache.dylib
0x7fff8f0a1000 - 0x7fff8f0a5ff7 libsystem_stats.dylib (93.90.3) <4E51D5B0-92A0-3D0D-B90E-495A1ED3E391> /usr/lib/system/libsystem_stats.dylib
0x7fff8f0a6000 - 0x7fff8f0c2ff7 libsystem_kernel.dylib (2422.100.13) <498AEBD7-4194-3CF2-AA16-D5D03FFBD8C0> /usr/lib/system/libsystem_kernel.dylib
0x7fff8f626000 - 0x7fff8f637ff7 libsystem_asl.dylib (217.1.4) <655FB343-52CF-3E2F-B14D-BEBF5AAEF94D> /usr/lib/system/libsystem_asl.dylib
0x7fff8f638000 - 0x7fff8f686fff libcorecrypto.dylib (161.1) <F3973C28-14B6-3006-BB2B-00DD7F09ABC7> /usr/lib/system/libcorecrypto.dylib
0x7fff8f879000 - 0x7fff8f894ff7 libsystem_malloc.dylib (23.10.1) <A695B4E4-38E9-332E-A772-29D31E3F1385> /usr/lib/system/libsystem_malloc.dylib
0x7fff8fb06000 - 0x7fff8fb09ff7 libdyld.dylib (239.4) <7C9EC3B7-DDE3-33FF-953F-4067C743951D> /usr/lib/system/libdyld.dylib
0x7fff8fb0a000 - 0x7fff8fb0bffb libremovefile.dylib (33) <3543F917-928E-3DB2-A2F4-7AB73B4970EF> /usr/lib/system/libremovefile.dylib
0x7fff8fb2e000 - 0x7fff8fb33ff7 libunwind.dylib (35.3) <78DCC358-2FC1-302E-B395-0155B47CB547> /usr/lib/system/libunwind.dylib
0x7fff904b0000 - 0x7fff90695fff com.apple.CoreFoundation (6.9 - 855.16) <A63E680E-E4B2-368B-8564-9DBE0D8DDB91> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff907cd000 - 0x7fff907f1fff libxpc.dylib (300.90.2) <AB40CD57-F454-3FD4-B415-63B3C0D5C624> /usr/lib/system/libxpc.dylib
0x7fff90e2c000 - 0x7fff90e2dff7 libDiagnosticMessagesClient.dylib (100) <4CDB0F7B-C0AF-3424-BC39-495696F0DB1E> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff912c0000 - 0x7fff912c1ff7 libsystem_blocks.dylib (63) <FB856CD1-2AEA-3907-8E9B-1E54B6827F82> /usr/lib/system/libsystem_blocks.dylib
0x7fff928cb000 - 0x7fff928d5fff libcommonCrypto.dylib (60049) <8C4F0CA0-389C-3EDC-B155-E62DD2187E1D> /usr/lib/system/libcommonCrypto.dylib
0x7fff9342b000 - 0x7fff9343cff7 libz.1.dylib (53) <42E0C8C6-CA38-3CA4-8619-D24ED5DD492E> /usr/lib/libz.1.dylib
0x7fff935ac000 - 0x7fff935b3ff8 liblaunch.dylib (842.90.1) <38D1AB2C-A476-385F-8EA8-7AB604CA1F89> /usr/lib/system/liblaunch.dylib
0x7fff94021000 - 0x7fff94048ffb libsystem_info.dylib (449.1.3) <7D41A156-D285-3849-A2C3-C04ADE797D98> /usr/lib/system/libsystem_info.dylib
0x7fff94904000 - 0x7fff9490bff3 libcopyfile.dylib (103) <5A881779-D0D6-3029-B371-E3021C2DDA5E> /usr/lib/system/libcopyfile.dylib
0x7fff94d40000 - 0x7fff94eedf27 libobjc.A.dylib (551.1) <AD7FD984-271E-30F4-A361-6B20319EC73B> /usr/lib/libobjc.A.dylib
0x7fff94eee000 - 0x7fff94ef3fff libmacho.dylib (845) <1D2910DF-C036-3A82-A3FD-44FF73B5FF9B> /usr/lib/system/libmacho.dylib
0x7fff94f28000 - 0x7fff94fb1ff7 libsystem_c.dylib (997.90.3) <6FD3A400-4BB2-3B95-B90C-BE6E9D0D78FA> /usr/lib/system/libsystem_c.dylib
0x7fff9510d000 - 0x7fff9510dff7 libkeymgr.dylib (28) <3AA8D85D-CF00-3BD3-A5A0-E28E1A32A6D8> /usr/lib/system/libkeymgr.dylib
0x7fff95121000 - 0x7fff95122fff libunc.dylib (28) <62682455-1862-36FE-8A04-7A6B91256438> /usr/lib/system/libunc.dylib
0x7fff9551f000 - 0x7fff95546ff7 libsystem_network.dylib (241.3) <8B1E1F1D-A5CC-3BAE-8B1E-ABC84337A364> /usr/lib/system/libsystem_network.dylib
0x7fff957eb000 - 0x7fff959a3ffb libicucore.A.dylib (511.32) <A7CE7DAD-D3AD-36A2-BE4F-25C5F21FADBB> /usr/lib/libicucore.A.dylib
0x7fff95bf4000 - 0x7fff95bf6ff7 libquarantine.dylib (71) <7A1A2BCB-C03D-3A25-BFA4-3E569B2D2C38> /usr/lib/system/libquarantine.dylib
0x7fff95c26000 - 0x7fff95c68ff7 libauto.dylib (185.5) <F45C36E8-B606-3886-B5B1-B6745E757CA8> /usr/lib/libauto.dylib
0x7fff96057000 - 0x7fff9605ffff libsystem_dnssd.dylib (522.90.2) <A0B7CF19-D9F2-33D4-8107-A62184C9066E> /usr/lib/system/libsystem_dnssd.dylib
0x7fff963f9000 - 0x7fff96413fff libdispatch.dylib (339.92.1) <C4E4A18D-3C3B-3C9C-8709-A4270D998DE7> /usr/lib/system/libdispatch.dylib
0x7fff96414000 - 0x7fff9641dff3 libsystem_notify.dylib (121) <52571EC3-6894-37E4-946E-064B021ED44E> /usr/lib/system/libsystem_notify.dylib
0x7fff96a20000 - 0x7fff96a21ff7 libSystem.B.dylib (1197.1.1) <E303F2F8-A8CF-3DF3-84B3-F2D0EE41CCF6> /usr/lib/libSystem.B.dylib
0x7fff982c4000 - 0x7fff982caff7 libsystem_platform.dylib (24.90.1) <3C3D3DA8-32B9-3243-98EC-D89B9A1670B3> /usr/lib/system/libsystem_platform.dylib
0x7fff99815000 - 0x7fff99867fff libc++.1.dylib (120) <4F68DFC5-2077-39A8-A449-CAC5FDEE7BDE> /usr/lib/libc++.1.dylib
0x7fff998cd000 - 0x7fff998d4ff7 libsystem_pthread.dylib (53.1.4) <AB498556-B555-310E-9041-F67EC9E00E2C> /usr/lib/system/libsystem_pthread.dylib
0x7fff9996e000 - 0x7fff9996fff7 libsystem_sandbox.dylib (278.11) <B46E4040-A8C6-3EBC-91F8-F1CB01106614> /usr/lib/system/libsystem_sandbox.dylib
0x7fff99c2c000 - 0x7fff99c5bfd2 libsystem_m.dylib (3047.16) <B7F0E2E4-2777-33FC-A787-D6430B630D54> /usr/lib/system/libsystem_m.dylib
0x7fff9a11e000 - 0x7fff9a120ff3 libsystem_configuration.dylib (596.15) <4998CB6A-9D54-390A-9F57-5D1AC53C135C> /usr/lib/system/libsystem_configuration.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 6540
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=74.9M resident=13.6M(18%) swapped_out_or_unallocated=61.2M(82%)
Writable regions: Total=45.8M written=480K(1%) resident=584K(1%) swapped_out=0K(0%) unallocated=45.2M(99%)
REGION TYPE VIRTUAL
=========== =======
Dispatch continuations 8192K
Kernel Alloc Once 4K
MALLOC 28.4M
MALLOC (admin) 16K
STACK GUARD 12K
Stack 65.1M
VM_ALLOCATE 28K
__DATA 1080K
__LINKEDIT 66.2M
__TEXT 8872K
__UNICODE 544K
mapped file 1260K
shared memory 4K
=========== =======
TOTAL 179.2M
System Profile:
Model: iMac12,2, BootROM IM121.0047.B1E, 4 processors, Intel Core i5, 3.1 GHz, 4 GB, SMC 1.72f2
Graphics: AMD Radeon HD 6970M, AMD Radeon HD 6970M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3230554638424353302D444A2D4620
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3230554638424353302D444A2D4620
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.74.0-P2P
Bluetooth: Version 4.2.4f1 13674, 3 services, 23 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: ST31000528AS, 1 TB
Serial ATA Device: OPTIARC DVD RW AD-5690H, 277.5 MB
USB Device: Hub
USB Device: 1861
USB Device: Internal Memory Card Reader
USB Device: IR Receiver
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: iPhone
USB Device: MFC-J6910DW
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: iMac, Apple Inc., 25.1
Also located,
Diagnostic Messages
Powerstats for: iTunesHelper
com.apple.iTunesHelper 11.2.2 (11.2.2) <D9314C39-EAF4-37E6-B8D8-2731175CD7B2> /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app/Contents/MacOS/iT unesHelper
Powerstats for: iTunes...now my computer updated it again. It opened, tried to collect information about the copyright, the an error message popped up saying that iTunes does not work correctly due to any mistake...
Please help me! -
My iTunes won't open after last update.
My iTunes won't open after last update. Can anybody help me?
I had similar problem this time and last time when I upgrade/update iTune, and subsequently solved the problem through the help of this person. You may give it a try and see if this works for you. It works for me now and then. Good luck.
https://discussions.apple.com/thread/3800524
Oliver -
Aperture crashed and will not open after last update. Anyone else have this problem?
Aperture crashed and will not open after last update. Anyone else have this problem?
Yes. See this very forum for 50 threads on it, that explain the solution.
-
ITunes will not open after update to 11.4
I updated iTunes, along with the other updates I was prompted to install but now my iTunes will not open. At all. No error message or anything. Please someone help?
Thanks.Hi Cchoe,
I see that you are experiencing an issue with iTunes after an update. It sounds like this issue could be related to third-party software interactions with iTunes. Here is an article that will help you troubleshoot:
iTunes: Troubleshooting issues with third-party iTunes plug-ins - Apple Support
https://support.apple.com/en-us/HT203395
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
ITunes will not open after updating
Ever since the update to 7.1.1 iTunes will not open.
I get a pop-up window that says iTunes has stopped working.
I have followed Apple's instructions for Vista about uninstalling all Apple products. I have done this 8+ times and I am at a total loss. I am a webmaster and Sr. Sys. Admin for a software company, so it's not like I don't have experience with computer/software issues.
When I look at the Windows application log. I have this error:
Faulting application iTunes.exe, version 7.7.1.11, time stamp
0x4890a5ee, faulting module kernel32.dll, version 6.0.6001.18000, time
stamp 0x4791a76d, exception code 0xc0000005, fault offset 0x000254d8,
process id 0xf44, application start time 0x01c8fb2e587a39a9.
This started happening after I updated.
No other issues with any other programs. Quicktime will start up and run.I hear you. My itunes is fubared and Apple and ALL the articles they send do NO good. I have emailed Apple many times and nothing helps.
Whatever they changed with version 7.1 messed up itunes and you can't go back.
I have emailed Apple asking them if I can delete my itunes directory and any references to itunes and NOT lose my 10K songs. They havent responded to that email and my guess is that it will delete it. But Im not going to risk losing my library until I know for sure !
Im in the same boat you are, I dont want to lose my library either. APPLE NEEDS TO FIX THIS PROBLEM AND NOW !!
anyway this is a pain in the *** but itunes(windows) will open this way
UNTIL APPLE FIXES THIS !
1.boot up windows
2.right click on your START button
3.go to C:\ProgramData\Apple Computer\iTunes (my machine is a Dell with Vista)
4.go to the itunes directory C:\ProgramData\Apple Computer\iTunes\SC INFO
5.delete BOTH files SC info.sidb AND SC info.sibb
6.launch itunes, it should open, mine did.
7. if you have any purchased songs from the istore, log-in with your user name/password.
THIS WORKED FOR ME BUT YOU HAVE TO LEAVE YOUR ITUNES OPEN, IF YOU CLOSE IT OUT, YOU WILL HAVE TO REPEAT THE PROCESS AGAIN. (at least I did)
GOOD LUCK !! -
Itunes will not open after updating to the 10.2 version
After updating itunes does not open, an error messege pops up saying iTunes has encountered a problem and needs to close, and this is what the data says...
Exception Information
Code: 0xc0000005 Flags: 0x00000000
Record: 0x0000000000000000 Address: 0x000000001600246c
System Information
Windows NT 5.1 Build: 2600
CPU Vender Code: 68747541 - 69746E65 - 444D4163
CPU Version: 00040FB2 CPU Feature Code: 178BFBFF
CPU AMD Feature Code: EBD3FBFF
Module 1
iTunes.exe
Image Base: 0x00400000 Image Size: 0x00000000
Checksum: 0x009538af Time Stamp: 0x4d756476
Version Information
Signature: feef04bd
StrucVer: 00010000
FileVer: (10.2:1.1)
ProdVer: (10.2:1.1)
FlagMask: 0000003f
Flags: 00000000
OS: 00000004
FileType: 00000001
SubType: 00000000
FileDate: 00000000.00000000
This goes on and on through different modules concerning .dll files but nowhere did is see an error code, this whole thing might be the code but I wouldnt know, the data is very very long. I've tried uninstalling and reinstalling as well as the utility cleanup but nothing works.
Thank you for any and all help!Many thanks.
AppName: itunes.exe AppVer: 10.2.1.1 ModName: dnssd.dll
With that one, the only workaround I'm aware of at the moment is to disable your BonJour Service.
Right-click "My Computer" and select "Manage".
Expand "Services and Applications"
Open "Services"
Right click on the BOnJour service and select "properties".
In the General tab, change the start-up type to "disabled".
OK out of the tab.
Restart the PC. Does iTunes launch for you now? -
ITunes do not open after OX 10.10.3 update
AFter updating to OSX 10.10.3, my iTunes do not open On my Mac Mini. I also updated my MacPro and MacBook Pro to 10.10.3 and they are working perfectely. The iTunes opens flawlessly, the problem is just with my MacMini. I tried downloading iTunes from Apple and re-installing but no success. Tried Disk Utility (repairing permissions) and again... No... The icon did not even bounce...
what should I do??Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2. -
IMovie will not open after ram upgrade. How can I fix this?
I updated the ram on my computer by myself from 2gb to 4gb. Everything seemed to work fine, yet when I go to open imovie, it will not open after endlessly bouncing on my dock. I have verified disk permissions. Repaired disk Permissions. Tried replacing iMovie with the iMovie backup from my time machine. Cleared the system cache. Tried reinstalling it using the ilife 11 disk. Tried installing the previous ilife 09 version. Reinstalled snow leopard and did a time machine back up. Placed the old ram back in the computer. All this things done with no success.
DOES SOMEBODY HAVE ANY IDEA ON WHAT I COULD DO?
regards
LloydHi
My first two thoughts
• Faulty RAM - There are programs that can test this as Tech-tools (buy or in Apple Care pac)
• Wrongly inserted RAM - Can be tricky and sometime not obvious - everything's looks OK but in certain situations it just randomly don't work.
Take out the new RAM and try Your Mac without it to see that it's still OK to start with and then very carefully re-install RAM and now be very careful to see that it snaps in exactly as it's intended to.
Yours Bengt W -
Itunes does not open after an update
I was prompted by itunes for an update and i did. Now Itunes does not open. it say "itunes library itl file cannot be found or created. The default location for this file is in the itunes folder in the Music folder. Has anyone else encounter this problem. thanks
Worked for me. Could not uninstall Apple Mobile Device but continued in this order. Rebooted and reinstalled iTunes.
All of my Library was restored.
Running Vista Ultimate. -
Itunes will not open after upgrading to 9
I cannot run itunes 9 on XP
Everything worked fine untill version 9 was released. At that point I reinstalled version 8 and everything was working.
Last week I bought an ipad and it forced me to upgrade to the latest version.
I opened after installing but once I rebooted Itunes no longer opens.
Itunes does not apear under applications in Windows task manager
under processes I see:
Itunes.exe
Ituneshelper.exe
Applemobiledeviceservice
Ipodservice.exe
If I try to open Itunes again a second copy of Itunes.exe apperes in processes.
Itunes.9.2.0.61
Apple application 1.3.0
Apple mobile device support 3.1.0.62
Apple software update 2.1.1.116
Running microsoft xp home edition 2002 Service pack 3Norton security suite 4.2.0.12
That's the one that Comcast distributes?
If so, I'd check the firewall rules for your iTunes in the Norton suite first. (Norton generally has to update a rule for iTunes when your iTunes version is upgraded, so it's a prime time for something to go wrong with your rule for iTunes.)
End any running iTunes.exe processes, and then check to see if you currently have an iTunes rule in the firewall.
If you don't have an iTunes rule at all, create one allowing full access to the internet.
If you have an iTunes rule that doesn't allow full access to the internet, edit the rule to allow access to the internet.
If you have an iTunes rule that does allow full access to the internet, delete it and create a new rule for iTunes (allowing full access to the internet).
Restart the PC and then try another iTunes launch. Does it launch correctly this time? -
Itunes will not open after upgrade
After upgrading to the latest version of itunes and quicktime it will not open (no error message given). If i log off as administrator and log on as another user it will open. is there a fix for this?
there's a few different things that can cause that on a PC.
perhaps try working through the user-account-specific section of the following document first:
iTunes for Windows: Troubleshooting unexpected quits, freezes, or launch failures -
My iTunes won't open after partial upgrade.
Hello, I recently tried to download the latest version of Itunes but got a message during the middle of download saying I didn't have enough memory to complete it. I immediately hit cancel and now my Itunes won't open! Everytime I try to open it I get a message saying, "A required Itunes component is not installed. Please repair or reinstall Quick Time." I removed some programs to free up some space. I reinstalled Quick Time but I'm still getting the same message. I found my library under My Music, iTunes, iTunes Music, but how can i get it to open. Can someone help, please?
I had similar problem this time and last time when I upgrade/update iTune, and subsequently solved the problem through the help of this person. You may give it a try and see if this works for you. It works for me now and then. Good luck.
https://discussions.apple.com/thread/3800524
Oliver -
Picture gallery not opening after OS upgrade
I recently bought blackberry z10 and up graded the OS to 10.2.0.424. After the upgrade I see that Picture gallery doesn't open. I tried rebooting the phone by pressing both volume keys simultaneously, but the phone won't reboot as well. Please help.
gauravrjpl wrote:
I'm sorry for not specifically mentioning the process followed. By soft reboot I meant the method you mentioned for BB10 devices. And hard reboot was pulling out the battery. What I couldn't do was to reboot using the volume keys.
Ah, OK...thanks!
gauravrjpl wrote:
Anyway, you mentioned about clean OS reload. Can you please elaborate? Can I do it myself?
Yup. For the "normal" method (automated, controlled by your carrier as far as the specific OS level you receive), refer:
http://supportforums.blackberry.com/t5/General-BlackBerry-10-Smartphone/How-to-Reload-your-Blackberr...
For the more controlled (by you, letting you decide exactly what to install) method, refer:
http://supportforums.blackberry.com/t5/BlackBerry-10-OS-Device-Software/Upgrading-OS10-devices-using...
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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