ITunes is not picking up my iPhone or iPad when I connect (it does see my Nano)

Not sure what happened but in the last week, iTunes won't pick-up my iPhone or iPad under "devices" when I connect to my Mac.  I have not been able to sync either device or update their software.  iTunes is picking up my Nano and iPod Shuffle.

Restart the iPad and try again. Try with iTunes when you restart the iPad and worry about the WiFi after you activate the device.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.

Similar Messages

  • HT2729 I have limited space on my new ipad. How can I limit the number of songs from my itunes on my imac from going to my ipad when I connect the two?

    I have limited space on my new ipad. How can I limit the number of songs from my itunes on my imac from going to my ipad when I connect the two?

    you can do this by keeping the external hard drive connected and doing the following
    -hold shift key down on computer while opening iTunes and a prompt will appear to choose a library
    -select choose library, iTunes should bring up your explorer windows where you can search for the external HD
    -after you find the external HD find the iTunes folder you just copied to it
    -after opening the iTunes folder look for the file that says iTunes library.itl or if you can't see that extenstion just look for a document looking thing in the iTunes folder that shows up as a database file
    -double click the database file and boom iTunes should load your library without having to copy it to the computer
    PS: do make sure that if you are going to do it this way, make sure that the external HD is connected at all times, because if you don't then you will get exclamation marks next to your iTunes songs
    double PS: if you are unsure how to find out if the iTunes library file is a database file just right click it and choose properties and under the type it should say database file
    hope this helps:)

  • Itunes will not recognize either my iphone or ipad any more since I've downloaded their latest update. I'm working with a Windows 8.1 computer. Can someone help please?

    Itunes will not recognize either my iphone 5 or my ipad since I have downloaded the new Itunes upgrade on my Windows 8.1 system. I've uninstalled and reinstalled and none of that works. Can someone help with this?

    I've uninstalled and reinstalled and none of that works.
    Doublechecking. Have you also tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

  • Hi there guys, since updating itunes, it will no longer pick up my iphone or ipad when they are connected so i cant sync them at all. ive uninstalled and re installed and its still happening

    hi guys since updating itunes i can now no longer sync my iphone or ipad, tunes is saying it is not picking it up. i have trued uninstalling and re installing but still nothing. any ideas?

    its very annoying, ive tried heaps of things

  • HT1386 I have iTunes (up to date) and an iPhone 4s. When I connect it using the USB cable it does not appear in the top right corner. Other devices do and also the cable is fine as it charges and the PC sees it as a device. I've looked online and have no

    I'm new to this and I think I typed a long heading!
    Anyway the issue is I have iTunes and just updated it to the latest. I also have various Apple devices however my iPhone won't sync with iTunes. When I connect it using the USB cable it does not appear in the top right corner as does other devices. The cable is fine as it charges and also my PC sees the device. However it does not appear in iTunes so I can't sync music to it.
    I've searched the web but all asume iTunes can see the device.
    Help!?

    Hi David,
    If you are having issues with your iPhone not being recognized by iTunes on your Windows machine, you may find the troubleshooting steps in the following article helpful:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    Regards,
    - Brenden

  • HT201263 MY IPHONE 5 WILL NOT CHARGE AT ALL AFTER THE BATTERY RAN OUT. ITUNES IS NOT PICKING UP THE IPHONE AND TRIED SEVERAL GENUINE CHARGERS AND STILL IS NOT CHARGING JUST A BLACK SCREEN. THE PHONE HASN`T BEEN DROPPED OR GOT WATER IN IT. IT ONLY 12 MONTH

    I have the Iphone 5, it is just over 12 months old, and it was low on charge, by the time I could get to a charger it had cut out. So i plugged it in the charger like no other time, went back after 10mins and noticed the screen was still black. So i tried to turn it on but nothing still black screen, i changed the charger for my other apple charger and the same thing happened. i decided to plug it in using the usb in the computer and still the same thing has happened. Took it to the apple genuis team to be told they can`t do anything, and now its out of its 12 months warranty makes it even more difficult. Has anyone else had this issue, this is my 4th iphone since they released them and am very dissappointed to say the least that the iphone 5 for me seems to have a life span on just over 12 months and no one is prepared to take any responsiblity as i have not damaged it. One extremely dissappointed Iphone user. Any ideas on how to get it working again?

    Hey jojo-10!
    Here is an article for you that can help you troubleshoot this issue with your iPhone:
    iPhone and iPod touch: Charging the battery
    http://support.apple.com/kb/HT1476
    Thanks for coming to the Apple Support Communities!
    Regards,
    Braden

  • ITunes will not recognize my device (iPhone or iPad)

    When conecting my iPhone or iPod, iTunes shows no device connected.  I've tried following all the help in iTunes Help and nothing has worked.  It was working fine one day and the next............. nothing.  I down loaded two new Apps into iTunes the day before but not loaded to the phone. That's when I discovered the problem.
    Any help would be appreciated.  Thanks in advance!

    What OSX version on the computer ?
    What IOS versions on the devices?
    iOS: Device not recognized in iTunes for Mac OS X

  • Itunes not picking up my iphone

    Since the last update Itunes does not pick up my Iphone.  Ran diag. says no usb port found

    Hi webbbeast,
    Thanks for using Apple Support Communities. I would first recommend the steps in this article:
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    If iTunes still doesn't recognize your iPhone, this article may help:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Cheers,
    - Ari

  • TS1363 My computer is picking up my iphone, but itunes is not picking it up. What is wrong?

    My computer is picking up my iphone, but itunes is not picking it up. What is wrong?

    See section 5 of TS1538: iOS: Device not recognized in iTunes for Windows.
    If that doesn't help it may pay to tear down and reinstall iTunes in the following manner...
    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

  • Itunes doesn't pick up my iphone

    I've been using itunes for a couple of years and not had any problems. I have the early edition of the iphone. The other day my pc was playing up so I had to remove some programs. I later re-installed itunes but now it does not pick up my iphone. I've tried removing it and re-installing it but it still does not recognize my iphone when I plug it in. Desperate for some help.
    Thanks

    Type "iphone not recognized in itunes" into the search bar at the top of this page by "Support".

  • HT1351 Some of the songs I bought from iTunes will not sync to my iPhone.  They show up on my phone, but the letters look faed and I can't play them.  How do I fix this?  I tried restoring my iPhone and it didn't work.

    Some of the songs I bought from iTunes will not sync to my iPhone.  They show up on my phone, but the letters look faed and I can't play them.  How do I fix this?  I tried restoring my iPhone and it didn't work.

    Sorry, I meant the letters look "faded" not faed.

  • ITunes match does not work on my iPhone or iPad

    I'm one of these lucky folks who has two Apple IDs because Apple decided to change from the single username to a MobileMe account a while back. Since Apple doesn't allow yet to concatenate both IDs, I have to use the single username ID for the iTunes store and the @me.com, actually @mac.com, ID for the rest.
    The problem then is when I want to use my iPhone or iPad with iTunes Match. Both devices want me to register to the @me.com ID but the music is under the single username ID. In fact the iPhone and iPad refuse to accept my username ID if it does not have the @me.com suffix.
    It's a mess and it does not work for me now. Has someone found a workaround or some way to get iTunes Match on the iPhone and iPad when there are two different IDs on iTunes?
    Thanks for your help.

    It appears that Apple has no idea how to fix this issue of double Apple IDs and iTunes Match. They decided to reimburse me for the purchase of the two iTunes Match I got with my two IDs. This doesn't solve the issue but at least I'm not out of cash for nothing.

  • I have bought itunes songs on an ipad with my daughter apple id. i would like to back them up on the same computer I sync my iphone with using my apple id but they will not transfer. Both iphone and ipad have only been synced on the computer mentione

    I have bought itunes songs on an ipad with my daughter apple id. i would like to back them up on the same computer I sync my iphone with using my apple id but they will not transfer. Both iphone and ipad have only been synced on the computer mentioned since they were purchased. Is there any way to get the ipad music transferred to the computer?

    And they were definitely purchased from the iTunes store, they show on the account's purchase history (Store > View Account on a computer's iTunes, or you can view the last 90 days purchases via http://reportaproblem.apple.com) ?
    You could potentially log into the account on that computer's iTunes (Store > Sign Out to log out of your account, that will then change to a Store > Sign In option) and redownload them by clicking on the id towards the top right of the iTunes screen and Purchased on the popup :
    But that will potentially tie that computer to that account for 90 days : Manage your associated devices in iTunes - Apple Support
    Or do you have a different computer that you could redownload them on and then copy them over to that computer via a flash drive or memory card, and then add them to its iTunes via File > Add To Library ?

  • I get error message iTunes could not sync calendars to iPhone because an error occurred while merging data

    I get error message iTunes could not sync calendars to iPhone because an error occurred while merging data on my wifes phone how do you correct problem without losing calendars info on phone.

    One thing that might help.
    1. open itunes preferences from the edit menu and click on the devices tab.
    2. check the box to disable syncing for iphones connected to itunes and click ok.
    3. Then click the button to reset sync history.
    4. Now click ok to close the preferences window.
    5. connect the iphone to itunes and go to the info tab.
    6. scroll to the bottom of the info page and check the box to replace the ical data on the iphone.
    7. then click apply on the bottom right of itunes.
    This will overwrite any events on the iphone, including any events that has become corrupted.
    Hope this helps

  • Every movie purchase through iTunes fails to transfer to my iPhone or iPad and the message I get is this: some of the items in the itunes library, including were not copied to the ipad because you are not authorized for them on this computer... help?

    For a couple months now, every movie purchase through iTunes fails to transfer to my iPhone or iPad giving me the error: "some of the items in the iTunes library, including were not copied to the iPad because you are not authorized for them on this computer". I have read many forums about deleting, reinstalling, de-authorizing and authorizing my iMac through the iTunes store. Many suggestions don't work except to rename the movie to *.MP4 in Finder under the iTunes movie directory. I imagine this is a setting or a bug somewhere... any suggestions on how to bypass having to rename the files in Finder? My research into Google suggests this problem dates back to 2007 or so but it is now more prevalent than ever.
    Thanks.

    Try:
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases

Maybe you are looking for

  • Report generation problem in 6.1

    Attached file worked fine under LabView 6i but not in 6.1. The problem seems to be with the Set Report Font VI which doesn't like the words "Arial". Anyone else had this problem or is it something peculiar to my PC? Attachments: I_Graph_plot.vi ‏570

  • TV no longer connects to wireless internet after installation of Airport Time Capsule

    TV no longer connects to wireless Wi-Fi internet after installation of AirPort Time Capsule.

  • Problems with EA2700 and Android devices

    I enjoyed EA2700 for more than 3 months so far until I decided to change my cell phone to Galaxy S3. I have my router operating 2.4Ghz and 5Ghz simultaneously, providing perfect internet access to my two windows 7 laptops, mac mini and iPad. This is

  • Dispalying different field at SMART FORM report

    hi, i have created a code for displaying GRTXT i-e(Reason for Movement) in smart from from table T157E.This is the code: SELECT SINGLE GRTXT FROM T157E   INTO GV_GRTXT   WHERE GRUND eq '1'   or    grund eq '2'   or    grund eq '3'   AND   SPRAS eq 'E

  • Backup Not Starting for 'Whole database offline + redo log backup' @ DB13

    Hi Experts, I am not able to perform 'Whole database offline + redo log backup' by DB13. I have recently configured my 'init<SID>.sap'  to take 'Whole database online + redo log backup' and its working perfectly fine. I tried taking test backup for