ITunes is not recognizing either of my iPhones any longer
I was originally having trouble with the new iPhone 5 that I got for my wife. iTunes would not regonize it at all, even though Windows recognizes that something is plugged into the USB port. I reinstalled iTunes per the article that has you remove all traces and reinstall in a particular order. I have also turned off all my my firewall settings, restarted AMDS, and tried different cables. After I put it in restore mode per directions from Apple Support via Chat, Itcould not restore it due to receiving an error "1611". Sooooo, I had to drive 1.5 hours to the Apple Store in Richmond to get it to restorde. Now that that part is done, I still can't get my computer's iTunes to recognize the device.
Additionally frustrating, iTunes was working for my own iPhone previously, but when I deleted it out of the device backups in Preferences, it stopped recognizing it. What the heck is going on that it won't recognize my devices any longer?
Is there a list of known software or other conflicts in Window's 7 with iOS and iTunes that I could check out?
Did you follow the steps in the link below:
http://support.apple.com/kb/TS1538
Similar Messages
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Itunes is not recognizing my itouch and iphone in the device listing. Any suggestions
does anyone have a solution as to why Itunes is not recognizing my Ipod or Iphone in the device colunm?
Try holding down CTRL as you launch iTunes to see if it will repair the drivers.
Or try Cerbu's post here.
Or see TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5, forcing a driver update.
Please let us know which approach works for you...
tt2 -
HT6437 iTunes is not recognizing either of my 2 devices.
iTunes 12 doesn't see my 2 devices wirelessly OR when I plug in via USB. I have never had this problem before with earlier versions of iTunes. HELP!!
Hi jandianajones,
Welcome to the Support Communities! What devices are you trying to sync with iTunes? Were you able to sync them before updating to iTunes 12? The resource below will provide some basic steps to try if iTunes does not recognize your iPhone, iPad or iPod touch.
iOS: Device not recognized in iTunes for OS X - Apple Support
http://support.apple.com/en-us/TS1591
If your iPhone, iPad, or iPod touch doesn't appear under Devices in iTunes after you connect it to your Mac, refer to the troubleshooting suggestions below.
This article is for OS X. If you're using a Windows PC, see what to do if your Device not recognized in iTunes for Windows.
Follow these steps to resolve your issue:
If you haven't connected your iOS device to this computer before, unlock the device and tap Trust. Learn more about the Trust This Computer alert.
Restart your iOS device.
Restart your Mac.
Make sure that your Mac meets the minimum system requirements for your iPhone, iPad, or iPod touch.
Install software updates on your Mac.
If an iTunes update is available, apply the update.
Check USB connections. iOS devices need USB 2.0 to work properly. If you're not sure your Mac has USB 2.0 ports, check the computer's specifications.
Disconnect other USB devices and connect your device directly to a USB port on your Mac.
Try another USB cable.
Important: Information about products not manufactured by Apple is provided for information purposes only and does not constitute Apple’s recommendation or endorsement. Please contact the vendor for additional information.
Last Modified: Jun 23, 2014
I hope this information helps ....
- Judy -
I updated to the new version of Itunes and now I can't sync my ipod or iphone. It's not recognizing either in Itunes, but both are charging. How can I get Itunes to recognize my devices (that have always been recognized until this latest software update)?
Hi there bowlerinager75,
Welcome to Apple Support Communities.
The article linked below provides troubleshooting suggestions that’ll resolve most issues like the one you described, where your iOS devices are no longer recognized by iTunes on your PC.
iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
Cheers,
-Jason -
I just got my iphone and i want to get all my apps and music from my ipod onto my iphone. the only problem is that my itunes is not recognizing my iphone in the devices. in fact there are no devices at all listed. Please help!
See either:
iPhone not recognized in iTunes for Mac
iPhone not recognized in iTunes for Windows -
Itunes will not recognize either my iphone 5 or my ipad since I have downloaded the new Itunes upgrade on my Windows 8.1 system. I've uninstalled and reinstalled and none of that works. Can someone help with this?
I've uninstalled and reinstalled and none of that works.
Doublechecking. Have you also tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8 -
Itunes is not recognizing my iphone.
Itunes is not recognizing my iphone. when i plug my iphone in, iphoto pops up and my photos appear but nothing happens on itunes. i have a mac pro.
Try Here > http://support.apple.com/kb/ts1591
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Itunes is not recognizing my iphone 4s?
itunes is not recognizing my iphone 4s?
For a Windows PC try this http://support.apple.com/kb/TS1538
For a Mac try this http://support.apple.com/kb/TS1591 -
HT1923 iTunes is not recognizing my iphone 4s?
iTunes is not recognizing my iphone 4s?
I have had this problem with Windows 7 and iTunes updates for some time. Each time it takes hours to solve but with the over the air upgrade to IOS6 on my iPhone and iPad, I was determined to solve and remember what I did, So here it is:
http://www.care4pcs.co.uk/2012/09/pear-shaped-apple-ios-6-for-iphone-ipad.html
I hope this helps you and any other users. -
Syncing- Itunes is not recognizing my Iphone
Itunes is not recognizing my Iphone when I open Itunes to Sync recently added information.
I'm having the same issue but the apple solution did not solve the problem. Apple mobile device is started and i reinstalled itunes several times but it still only recognizes the iphone camera but it doesn't show in itunes for sync.
This problem is very recent and everything has been working fine for 6 months with the same configuration.
The cable is not the problem, nor is the iphone as i tested it with different cables and computers.
Any help is appreciated. -
Itunes is not recognizing my iphone 3gs
itunes is not recognizing my iphone 3gs and I cannot update lastest software. What to do?
See http://support.apple.com/kb/TS1538.
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HT1267 i restored my iphone and itunes is not recognizing the sim card why?
okay im having problems with my iphone, it was disabled and i went to itunes to restore the phone, now that it has itunes is not recognizing my sim card that was originally in the phone during the disablement and the restoring, so i have a phone that says no service but has a sim card in it. what do i do
iPhones require a SIM card for activation. The SIM does not need to be active, but it must be for the carrier the device is locked to.
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hi all, i just updated my iphone 3gs with 5.0 ios version and now i cannot configure the iphone with it because itunes is not recognizing my iphone
Contacts are NOT part of the iTunes backup. If you had read the User Guide when you got your phone, you would have learned that Apple recommends you synch your contacts for safekeeping to your computer (Outlook, Address Book) or a cloud service. Using the phone as your only source of your contacts is foolish as the phone can easily be lost, damaged, stolen, or the data become corrupt.
If you've been using your phone as strongly recommended, your contacts are safe and sound on your computer or cloud service ready to be synched back to your phone. Of course, you should be backing up your computer regularly as well.
If you haven't been doing this, your contacts are likely gone. -
Purchased a iPhone 5 to replace a 3, itunes is not recognizing the new phone. All of my email accounts and calendars have switched, what do I need to do to be able to access apps?
iOS: Device not recognized in iTunes for Mac OS X
iPhone:
Apple - Support - iPhone - iTunes Troubleshooting Assistant
If the issue persists after following the troubleshooting assistant, continue with the steps below, testing to see if the issue is resolved after each section.
Ensure that your Mac meets the minimum system requirements for your iPhone, iPad, or iPod touch. iTunes 10 and later requires Mac OS X v10.5.8 or later.
Update to the latest version of iTunes and Install software updates on your Mac.
Check USB connections. iOS devices require USB 2.0 to function properly. If you are not sure if your Mac has USB 2.0 ports, refer to the computer's specifications. Disconnect other USB devices, and connect your device directly to a USB port on your Mac.
Restart your Mac. -
Why is Itunes is not dectecting my ipods or iphone and have reinstalled itunes 3 times
Itunes will not detect either of my ipods or my iphone and therefore Im not able to sync them. I have tried reinstalling itunes three times and checked cables, etc.
See TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5, and TS1363: iPod: Appears in Windows but not in iTunes.
tt2
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