Itunes is not recognizing my iphone 3gs

itunes is not recognizing my iphone 3gs and I cannot update lastest software.  What to do?

See http://support.apple.com/kb/TS1538.

Similar Messages

  • Itunes is not recognizing my iphone.

    Itunes is not recognizing my iphone. when i plug my iphone in, iphoto pops up and my photos appear but nothing happens on itunes. i have a mac pro.

    Try Here  >  http://support.apple.com/kb/ts1591

  • Itunes is not recognizing my iphone 4s?

    itunes is not recognizing my iphone 4s?

    For a Windows PC try this http://support.apple.com/kb/TS1538
    For a Mac try this http://support.apple.com/kb/TS1591

  • HT1923 iTunes is not recognizing my iphone 4s?

    iTunes is not recognizing my iphone 4s?

    I have had this problem with Windows 7 and iTunes updates for some time. Each time it takes hours to solve but with the over the air upgrade to IOS6 on my iPhone and iPad, I was determined to solve and remember what I did, So here it is:
    http://www.care4pcs.co.uk/2012/09/pear-shaped-apple-ios-6-for-iphone-ipad.html
    I hope this helps you and any other users.

  • Syncing- Itunes is not recognizing my Iphone

    Itunes is not recognizing my Iphone when I open Itunes to Sync recently added information.

    I'm having the same issue but the apple solution did not solve the problem. Apple mobile device is started and i reinstalled itunes several times but it still only recognizes the iphone camera but it doesn't show in itunes for sync.
    This problem is very recent and everything has been working fine for 6 months with the same configuration.
    The cable is not the problem, nor is the iphone as i tested it with different cables and computers.
    Any help is appreciated.

  • I just got my iphone and i want to get all my apps and music from my ipod onto my iphone. the only problem is that my itunes is not recognizing my iphone in the devices. in fact there are no devices at all listed. Please help!

    I just got my iphone and i want to get all my apps and music from my ipod onto my iphone. the only problem is that my itunes is not recognizing my iphone in the devices. in fact there are no devices at all listed. Please help!

    See either:
    iPhone not recognized in iTunes for Mac
    iPhone not recognized in iTunes for Windows

  • Hi all, i just updated my iphone 3gs with 5.0 ios version and now i cannot configure the iphone with it because itunes is not recognizing my iphone

    hi all, i just updated my iphone 3gs with 5.0 ios version and now i cannot configure the iphone with it because itunes is not recognizing my iphone

    Contacts are NOT part of the iTunes backup.  If you had read the User Guide when you got your phone, you would have learned that Apple recommends you synch your contacts for safekeeping to your computer (Outlook, Address Book) or a cloud service.  Using the phone as your only source of your contacts is foolish as the phone can easily be lost, damaged, stolen, or the data become corrupt.
    If you've been using your phone as strongly recommended, your contacts are safe and sound on your computer or cloud service ready to be synched back to your phone.  Of course, you should be backing up your computer regularly as well.
    If you haven't been doing this, your contacts are likely gone. 

  • Itunes not recognizing my iphone 3gs

    I have a 3gs with iOS 4.3.3 and it has a cydia jailbreak. I want to update iOS and remove the jailbreak but itunes does not recognize my iphone. Even when I click on computer it doesn't show up there either. HELP!

    You cannot get help here for jailbroken iPhone, sorry. See Terms of Use

  • Desperate!! :(  iTunes does not recognize my iPhone 3GS

    I just bought a new iPhone 4S, and the plan was for my husband to take over my old 3GS.  We had the phones switched and activated at our local AT&T Store yesterday afternoon.  (The AT&T sales person had the SIM cards changed in our phones.)  I was told to go synch my old phone with the iTunes on my laptop before switching the phone info there.  That's exactly what I did and that's how my woe began.  I hadn't synched my phone for quite some time and there was a notification for a new OS.  The OS was downloaded to my laptop with no issue.  I connected my 3GS and first the iTunes on my laptop
     recognized the device (3GS) and began the synching process. The first step was to download the new OS to my 3GS.  That's exactly when the trouble started.  I kept getting the same message that there was no driver for the device.  I did a search on iTunes support, etc. and did exactly what I was recommended to do (computer>properties>manage drivers>check if the driver was there...)  The driver was there, however, it did nothing. I tried to upgrade the hardware on the driver, but it didn't work, either.  Finally, I followed someone's suggestion on the internet and deleted the driver which was inside windows system 32.  Before deleting it I had it saved into a different folder, for just in case.  Then I tried to reinstall the same driver to the same location, but it will no longer show up in the same spot... now I have no driver (it wasn't functionning before any way), and my phone is in the permanent "recovery" mode screen (but I cannot even get the phone functioning).  It seems the only solution now is to completely wipe out all Apple related programs from my laptop and reinstall iTunes.  However, I also own an old iPod Video 64GB which has TONS of movies and music in it, and I am very very worried that wiping out all Apple out of my laptop might cause a great loss of all my movies and music, which weren't purchase through iTunes store.  What should I do?  Are there any other solutions to this?  Naturally, I havent' been able to synch my new phone with my iTunes to get my pictures, etc. downloaded (which could be also lost, right? ) and my poor husband has no cell phone because of my mistake (shouldn't have downloaded the new OS after all! )  Can anybody out there help us?  I am so desperate and sleep-deprived now (in addition to having my carpal tunnel aggravated on my right hand due to the numerous hours I spent on my laptop!)  I am beginning to really hate the Apple OS and their way of doing business, because the OS has to upgrade so often and everytime when there is an upgrade, old device users have to suffer loss either big or small.  
    Please HEEEELLLLLPPPPP!!!

    I have already tried that a dozen times.  Did also reset Apple Support on control panel.  It is just stuck and plain "ruined".  I am so frustrated I am this close to returning my iPhone 4S and get a metro PCS!  I have an impression there is some code/bug issue with the new OS upgrade that doesn't match with 3G/3GS.  I guess Apple OS developers don't care about how the "lowly" consumers -- those who cannot afford to buy every single new model they roll out --  might feel about their "upgrades"...  I understand you're a Jobs fan (from your user ID), but this is not the first time I see this kind of so-called-upgrade crashes otherwise perfectly well-functioning older machines.  (There are obviously plenty of 3G/3GS users experiencing this kind of problem) If this is Apple's marketing strategy to force frustrated conumers to go out and buy a newer model, I am completely turned off by Apple.  It's not that I'm in love with Android or Windows.  iPhone is a good product.  But it's the Apple's technical service/back up for regular joes out there -- not techies/engineers -- who cannot afford every single model upgrade that really irritates me.

  • Hi I wonder if anyone can help? iTunes is not recognizing my iPhone.  It is showing on my computer but not in iTunes?

    My iPhone is not showing in iTunes.  I can see it on my computer but not iTunes.  Is anybody able to assist me please? Thanks

    iOS: Device not recognized in iTunes for Mac OS X
    iOS: Device not recognized in iTunes for Windows

  • TS1363 itunes is not recognizing my iphone

    I plugged my iPhone 4 in to my iTunes but it is not recognizing it. My Computer is also not recognizing it...

    Hello edith22greensley,
    The following article can help get your new iPhone and iTunes working together.
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Cheers,
    Allen

  • HT202213 itunes is not recognizing my iphone?

    why isnt itunes recognizing my iphone? new computer, just downloaded itunes

    iOS: Device not recognized in iTunes for Windows
    iOS: Device not recognized in iTunes for Mac OS X

  • Suddenly iTunes is not recognizing my iphone.

    It's the newest version of iTunes, latest version of Mac OS (in fact, just installed leopard snow). I tried restarting both iphone and computer. Any advice?

    Have you found a way to fix this problem? I have reinstalled iTunes, rebooted my computer and phone, checked for conflicts in msconfig and all to no avail. My phone is not recognized by my computer or by iTunes. The phone still launches iTunes when the phone is placed in the cradle. The phone is also visible , and it is also visible on My Computer, but it can't be opened to view pictures. It is very frustrating. Does anyone have a solution to this?

  • ITunes STILL not recognizing my iPhone 4S after 3 months

    I have the latest version of iTunes, and the latest upgrade to iOS 7.  My computer (running Windows 8--I have not upgraded to 8.1 because I hear it has all kinds of even worse problems) recognizes my iPhone 4S as a device, and opens it in "My Computer" right away when I plug it in.  However, since September, no matter how many times I upgrade iTunes, try the various forms of troubleshooting I find online, or reboot my laptop and iPhone, iTunes is fully convinced that no device is plugged in at all.
    Here is my diagnostics report in full:
    iPod Updater Library 11.1f5
    CD Driver 2.2.3.0
    CD Driver DLL 2.1.3.1
    Apple Mobile Device 7.0.0.117
    Apple Mobile Device Driver 1.64.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
    iTunes Serial Number 0160BEF80D20FB98
    Current user is not an administrator.  [This baffles me; there is only one user profile on my computer at all!  How am I not an administrator?]
    The current local date and time is 2013-12-04 09:44:06.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is supported.
    Core Media is supported.
    **** External Plug-ins Information ****
    No external plug-ins installed.
    **** Device Connectivity Tests ****
    iPodService 11.1.3.8 (x64) is currently running.
    iTunesHelper 11.1.3.8 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    No Universal Serial Bus Controller found.
    No FireWire (IEEE 1394) Host Controller found.
    Most Recent Devices Not Currently Connected:
    iPhone 4S running firmware version 6.1.3
    Serial Number:    C8PJ70UBDTD5
    **** Device Sync Tests ****
    No iPod, iPhone, or iPad found.
    The only fix I haven't tried (because I can't get it to work out) is to open something specifically called the "Device Manager" on my computer.  For some reason this isn't there; I only have something called "Devices," and as you can see above, "Devices" says that my iPhone is connected correctly.
    This is bothering me.  I have purchased and ripped autographed CDs in the past 3 months, but I can't put them on my iPhone.  I have PDF files I'd like to read on the go, but I can't put them on my iPhone.  The only kind of file transfer I can do is to move photos from my phone to my computer.  This is all I've been able to do for the past 3 months.  Please, PLEASE, somebody fix this!!

    Hi, I had the same problem.  I did this and it worked!
    http://answers.microsoft.com/en-us/windows/forum/windows8_1-hardware/cannot-upda te-any-drivers-after-upgrade-to-windows/9eb78fc4-8ffb-4b1a-9f95-fa5aa3860970
    I hope it works for you too!

  • My itunes is not recognizing my iphone or ipod touch.

    When I connect by USB my devices sectino does not appear in the margin of itunes. The only recognition of the device is a window popp;ing up ( I have windows 7 os) asking if i want to view the pictures, open teh files, etc. Any suggestions. Thank you. Really hoping I don't have to clear itunes and reinstall losing all music.

    Hello Shelob0,
    After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning device issues:
    iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/ts1591
    Thank you for contributing to Apple Support Communities.
    Cheers,
    BobbyD

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