ITunes is repeatedly saying it can't read the content on my iPhone 5c

Question

Every time I connect my phone to my laptop (Windows 8 system), iTunes tells me it can't read the contents of the phone and suggests resetting it. I've done this several times, basically bordering on the obscene amount. If I had to pick an actual number of times, I'd say at least 20 over a week's time. Every single time I set up the phone, either from a back up or as a new phone, neither option fixes the problem, iTunes says it's syncing and then syncs nothing to the phone like it says it has. I usually try syncing a few more times just in case, but it never puts anything on the phone. I've uninstalled all Apple programs from my computer and re-installed them, I've taken my phone to the store I bought it at and had a completely new phone sent to me, I've reset it a billion times, I've turned it off and back on again, I've made sure to use the eject button every time I unplug the phone from the computer, I've checked to make sure I have the latest software updates, I use the cord from Apple and not a copycat version, and still every time (except for right after reset, before unplugging for the first time) iTunes says it can't read my phone and I need to reset it. I'm at a complete loss! Has anyone else had this problem and somehow managed to resolve it? I love my phone (and my iPad, which has also started doing this) and I don't want to switch to another device. 

Answer 1

When you removed and reinstalled iTunes, did you follow the steps in the support document? Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8  If not, that can create its own set of problems. What kind of anti-virus software are you using on the computer? Have you tried to disable the firewall and anti-virus software? Do you have a passcode on the device? If so, do you unlock the phone before you attempt to sync? Others have reported this helps. You say the iPad has started to display this behavior. Have you done anything different to it or the laptop just prior to this starting? Are you logged into the computer as an administrator?