ITunes is reporting over capacity when I try and synch my iphone5.

iTunes is reporting over capacity when I try and sync my iphone5. The last time I did this I had 3GB free, so I know I have space. Interestingly, the only songs my iphone is reporting to have on it is the 11 U2 songs Apple gave me. I rebooted laptop [WIndows] and my phone.
Message was edited by: otismyman

Thank you.
None of the initial steps worked so I did a restore. Now my problem is it tells me my password is incorrect when I try the restore. I KNOW what my password is and yet it tells me it's wrong. My password to unlock the phone is the same as my iTunes password, so what other password could it be? Or is there some other issue. Very frustrating.

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