ITunes is saying I haven't purchased something that I have
Theres this one season of a TV show I own that I've purchased all the episodes, but the store is saying I haven't purchased it, and still gives me the option to purchase again. I did last night, I got duplicates of all the episodes, but it's still marking it as not have been purchased. I really hope my credit card wasn't charged. I made an appointment to talk on the phone with them but not until next Saturday. Is there anything I can do to undo the purchase if I did end up purchasing it again?
Redownload it -> http://support.apple.com/kb/HT2519
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ok try this out:
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also explained here:
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HT1918 My ITunes account is not letting me make any purchase even that I have a costs on my card,
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If this was purchased many months ago it may be because Apple changed its security set-up about six months ago at a rough guess. Go to and complete the questions posed at:
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In trying to download itunes 11, I keep getting the message, verfiy that you have access to parental advisory. When I click yes it continually re tries but doesn`t load. Any ideas ???
Actual message
Error writing to file;C:\programs files(x86)\itunes.resourses\da.lproj\parentaladvisory.png. Verfiy that you have access to that directory.Sorry I can't help but I do get the same error. Previous versions of iTunes on Win XP machine ran fine. I have uninstalled, rebooted, and tried a new install but still get the same error. I can access the directory via Windows Explorer so not sure why the error says it can't access the directory.
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Hi
I am using iPhone 4s.ATT confirmed my iPhone is unlocked. I am in india now and I am using a sim card provide by a service provider in india.
I followed the following steps.
Open iTunes on your Mac or PC and verify that you have internet connectivity.
Connect your iPhone using the dock connector to USB cable that came with your iPhone.
Backup your iPhone.
Erase the contents of your iPhone
Restore your backup.
Swap the old SIM card with one for the new carrier.
Complete the Setup Assistant.
I am getting the following message
The Sim Card that you currently have installed in this iphone is from carrier that is not supported under the activation policy that is currently assigned by the activation server. This is not a hardware issue with iphone Please insert another SIM card from a supported carrier od request from this iPhone be unlocked by your carrier. Please contact apple for more information.
Can some one please help with me on this.
Regards
TittoYou are attempting to use the iPhone on a wireless provider that is not
supported. You will have to work with them to resolve any issues or
switch to a supported wireless provider. Which wireless provider are
you attempting to use? -
Question ? Trying to install latest iTunes on my pc comes up with verify that u have sufficient privileges to start system services tryed a few times can anyone please help
Hi Iss9243,
Welcome to the Support Communities!
You've already tried some great troubleshooting steps, but the article below gives you quite a few more for this issue. Hope it helps ....
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
- Judy -
how do i access a purchased book that i have on my adobe application on my laptop from my iphone adobe app?
Hi j.v.fromnc,
One of the advantages of having Pages in iCloud beta is its ability to share with other devices, so it is not surprising you want to be able to access it on your iPad. To begin with you will need to install Pages for iOS on the iPad.
Pages
Once the document is created in Pages in iCloud, it automatically becomes available to devices using your iCloud account. On the iPad, go to Settings > Pages and make sure that Use iCloud is on. Of course you will want to be using the same iCloud account.
See this article for further information -
Pages for iCloud beta: Sync a document across your devices
http://support.apple.com/kb/PH12887
This page also has some good resources -
Share and edit a document with others - Pages for iCloud beta Help
http://help.apple.com/pages/icloud/1/#/gil785102e55
Thanks for using Apple Support Communities.
Best,
Brett L
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