ITunes is shutting down my whole computer. Help!
I just recently upgraded to the newest iTunes version. 8.1 I think, and everytime I get on iTunes and after I start playing a song or something, my computer just shuts down...instantly. I run on Windows Vista and it is very annoying to keep having to turn on my computer and it makes it impossible to sync any music on my ipod or burn a cd. I would love it if you could help me with my problem because it is getting very annoying. I have uninstalled and reinstalled iTunes and the problem still persists. Please help.
Try:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
Next, post in the iTunes forum.
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Here’s some prior posts on Power Supply & Case Fans.
http://discussions.apple.com/thread.jspa?messageID=8548984
http://discussions.apple.com/thread.jspa?messageID=8641095
http://discussions.apple.com/thread.jspa?messageID=7222617
http://discussions.apple.com/thread.jspa?messageID=6388340
http://discussions.apple.com/message.jspa?messageID=6952401
http://discussions.apple.com/thread.jspa?messageID=8451459
Cheers, Tom -
Process: Safari [5661]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.1 (6534.50)
Build Info: WebBrowser-75345000~1
Code Type: X86-64 (Native)
Parent Process: launchd [106]
Date/Time: 2011-09-28 20:24:26.991 -0600
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 5665 sec
Crashes Since Last Report: 9
Per-App Interval Since Last Report: 4169 sec
Per-App Crashes Since Last Report: 9
Anonymous UUID: 8DD7F385-9503-46B3-A6F8-A8FB0CD56282
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
Crashed Thread: 9
Thread 0: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x00007fff89eaed7a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff89eaf3ed mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff82101932 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff82100dbf CFRunLoopRunSpecific + 575
4 com.apple.HIToolbox 0x00007fff870fa7ee RunCurrentEventLoopInMode + 333
5 com.apple.HIToolbox 0x00007fff870fa5f3 ReceiveNextEventCommon + 310
6 com.apple.HIToolbox 0x00007fff870fa4ac BlockUntilNextEventMatchingListInMode + 59
7 com.apple.AppKit 0x00007fff83328eb2 _DPSNextEvent + 708
8 com.apple.AppKit 0x00007fff83328801 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
9 com.apple.Safari.framework 0x00007fff87fb6452 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 177
10 com.apple.AppKit 0x00007fff832ee68f -[NSApplication run] + 395
11 com.apple.AppKit 0x00007fff832e73b0 NSApplicationMain + 364
12 com.apple.Safari.framework 0x00007fff88170f62 SafariMain + 200
13 com.apple.Safari 0x0000000100000f1c 0x100000000 + 3868
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x00007fff89ec7c0a kevent + 10
1 libSystem.B.dylib 0x00007fff89ec9add _dispatch_mgr_invoke + 154
2 libSystem.B.dylib 0x00007fff89ec97b4 _dispatch_queue_invoke + 185
3 libSystem.B.dylib 0x00007fff89ec92de _dispatch_worker_thread2 + 252
4 libSystem.B.dylib 0x00007fff89ec8c08 _pthread_wqthread + 353
5 libSystem.B.dylib 0x00007fff89ec8aa5 start_wqthread + 13
Thread 2: WebCore: IconDatabase
0 libSystem.B.dylib 0x00007fff89ee9a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff89eed881 _pthread_cond_wait + 1286
2 com.apple.WebCore 0x00007fff80013749 WebCore::IconDatabase::syncThreadMainLoop() + 265
3 com.apple.WebCore 0x00007fff80010c88 WebCore::IconDatabase::iconDatabaseSyncThread() + 296
4 libSystem.B.dylib 0x00007fff89ee7fd6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff89ee7e89 thread_start + 13
Thread 3:
0 libSystem.B.dylib 0x00007fff89eaed7a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff89eaf3ed mach_msg + 59
2 com.apple.QuartzCore 0x00007fff85905396 CA::Render::Server::server_thread(void*) + 177
3 com.apple.QuartzCore 0x00007fff859052d6 thread_fun + 34
4 libSystem.B.dylib 0x00007fff89ee7fd6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff89ee7e89 thread_start + 13
Thread 4: Safari: SafeBrowsingManager
0 libSystem.B.dylib 0x00007fff89eaed7a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff89eaf3ed mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff82101932 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff82100dbf CFRunLoopRunSpecific + 575
4 com.apple.Safari.framework 0x00007fff88129d39 Safari::MessageRunLoop::threadBody() + 107
5 com.apple.Safari.framework 0x00007fff88129d73 Safari::MessageRunLoop::threadCallback(void*) + 9
6 libSystem.B.dylib 0x00007fff89ee7fd6 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff89ee7e89 thread_start + 13
Thread 5: Safari: SnapshotStore
0 libSystem.B.dylib 0x00007fff89ee9a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff89eed881 _pthread_cond_wait + 1286
2 com.apple.JavaScriptCore 0x00007fff88e87690 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
3 com.apple.Safari.framework 0x00007fff881a3f6d Safari::MessageQueueWaitResult Safari::MessageQueue<***::RefPtr<Safari::SnapshotStore::DiskAccessMessage> >::waitForMessageFilteredWithTimeout<bool ()(***::RefPtr<Safari::SnapshotStore::DiskAccessMessage>&)>(***::RefPtr<Safari: :SnapshotStore::DiskAccessMessage>&, bool (&)(***::RefPtr<Safari::SnapshotStore::DiskAccessMessage>&), double) + 149
4 com.apple.Safari.framework 0x00007fff881a236d Safari::SnapshotStore::diskAccessThreadBody() + 379
5 com.apple.Safari.framework 0x00007fff881a2b27 Safari::SnapshotStore::diskAccessThreadCallback(void*) + 9
6 libSystem.B.dylib 0x00007fff89ee7fd6 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff89ee7e89 thread_start + 13
Thread 6:
0 libSystem.B.dylib 0x00007fff89ec8a2a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff89ec8e3c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff89ec8aa5 start_wqthread + 13
Thread 7: com.apple.CFSocket.private
0 libSystem.B.dylib 0x00007fff89ef2932 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x00007fff82123498 __CFSocketManager + 824
2 libSystem.B.dylib 0x00007fff89ee7fd6 _pthread_start + 331
3 libSystem.B.dylib 0x00007fff89ee7e89 thread_start + 13
Thread 8:
0 libSystem.B.dylib 0x00007fff89ec8a2a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff89ec8e3c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff89ec8aa5 start_wqthread + 13
Thread 9 Crashed:
0 com.apple.GeForceGLDriver 0x0000000200012010 gldAttachDrawable + 2528
1 com.apple.GeForceGLDriver 0x00000002000d63d7 gldUpdateDispatch + 14343
2 com.apple.GeForceGLDriver 0x00000002000d6c66 gldFinish + 646
3 com.apple.opengl 0x00007fff88d5926d CGLFlushDrawable + 67
4 com.apple.QuartzCore 0x00007fff8590d303 view_draw(_CAView*, double, CVTimeStamp const*, bool) + 2980
5 com.apple.QuartzCore 0x00007fff8590c708 view_display_link(double, CVTimeStamp const*, void*) + 64
6 com.apple.QuartzCore 0x00007fff8590c64f link_callback + 219
7 com.apple.CoreVideo 0x00007fff84ddc0ab CVDisplayLink::performIO(CVTimeStamp*) + 431
8 com.apple.CoreVideo 0x00007fff84ddb310 CVDisplayLink::runIOThread() + 754
9 com.apple.CoreVideo 0x00007fff84ddafe3 startIOThread(void*) + 139
10 libSystem.B.dylib 0x00007fff89ee7fd6 _pthread_start + 331
11 libSystem.B.dylib 0x00007fff89ee7e89 thread_start + 13
Thread 9 crashed with X86 Thread State (64-bit):
rax: 0x000000000123aef4 rbx: 0x0000000000000002 rcx: 0x00007fff89eaed7a rdx: 0x00000000e00002c2
rdi: 0x00000000e00002c2 rsi: 0x00007fff712515e0 rbp: 0x00000001175da8f0 rsp: 0x00000001175da8f0
r8: 0x000000000000bc43 r9: 0x0000000000000000 r10: 0x00000000000010bc r11: 0x0000000000000206
r12: 0x0000000112b00000 r13: 0x0000000115a24000 r14: 0x0000000000000000 r15: 0x00000001175da920
rip: 0x0000000200012010 rfl: 0x0000000000010296 cr2: 0x0000000000000000
Binary Images:
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Model: MacBookPro7,1, BootROM MBP71.0039.B0B, 2 processors, Intel Core 2 Duo, 2.66 GHz, 4 GB, SMC 1.62f5
Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545032B9SA02, 298.09 GB
Serial ATA Device: HL-DT-ST DVDRW GS23N
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26100000 / 2
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24600000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06600000 / 4
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06610000 / 5
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x06500000 / 3
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0x06300000 / 2That's the "gldAttachDrawable" crash in the NVidia graphics driver. It was supposed to have been fixed in 10.6.8. If you're still seeing it, you may need to download the 10.6.8 combo updater from the Apple Support site and apply it. It's also possible that you have a faulty graphics card. Reinstalling Safari will not help.
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My iPad frequently locks up, even after updating to iOS 7.1. When it locks up it's nonresponsive to the home button and the only remedy is to force a shut down and reboot. Help!
DEVICE NOT RECOGNISED IN ITUNES
If you have connected your device to your computer and it does not appear in the side bar in iTunes then for Windows computers read http://support.apple.com/kb/TS1538 or if you have a MAC then read http://support.apple.com/kb/ts1591 for troubleshooting steps. -
I have a higher end 13" MacBook Pro running OSX Snow Leopard 10.6.8 that I purchased in August of 2010. About a month ago, I was using iMovie to edit a project when all of a sudden it started responding extremely slowly. Like, near impossible to work on my project slow. The whole computer was lagging, the mouse was unresponsive and I could barely use the gestures on the trackpad to get to different programs. Eventually the pinwheel of death showed up, and I quit iMovie. As soon as it closed, everything returned to normal. I restarted the computer to see if that would help, but as soon as I opened iMovie again, the whole computer started lagging. I then noticed that the same problem occured when I used GarageBand, iPhoto, Skype, and when I watched Hulu or YouTube videos. With all of these programs/sites, everything is running fine beforehand, but when I open them up, chaos sets in. This problem doesn't occur when I use other intensive programs like Photoshop or Illustrator, nor while I'm browsing the web. The only web problems are when I watch a video. Any video. Other than that, web pages are as quick to load as ever, and I can use the computer normally for any other task. This is seriously a problem because I use iMovie and GarageBand for school a lot, and my grades depend on me being able to use these programs effectively. All of these problems have persisted with these apps since that first instance about a month ago, and no significant changes occurred to instigate them. In attempts to solve the situation, I have cleared my cache, freed up space on my drive (I have 56 free gigs out of 320), I have verified and repaired the disk permissions, and I have downloaded the Apple provided Trojan removal tool for Snow Leopard. This seemed to work for about 10 minutes, but the apps and videos quickly started lagging and slowing down my whole computer again. If anyone else has experienced anything like this, I would love to hear exactly what has happened to you and to see what you did to [try to] fix it. Thanks for reading all of this, I need all the help I can get right now. Also, I can't watch The Daily Show or The Colbert Report on Hulu anymore, and it's killing me! Thanks again.
It's very difficult to say without knowing more about your system. There are a number of possibilities. First, your 13" lacks a discrete GPU, so the CPU is doing the work that a GPU would have done as far as decoding video streams, etc. Each video stream will consume considerable resources from the machine, and if you have multiple things running with video streams being decoded (for example, a browser with video Flash or cumbersome animation and iMovie running at the same time), then that may be a factor.
Additionally, it could be that you are memory constrained. You didn't post a picture of the process list from activity monitor or the memory usage stats, but you probably want to look and see what the memory and CPU usage is and who's consuming what. Some applications are pretty inefficient. For example, if you have iPhoto open and have thousands of images, the indexed metadata and thumbnails are all stored in RAM. iMovie pulls in clip thumbnail sets - (and worse, it has to do on-the-fly transcoding video assets from some cameras that don't encode the video using the parameters it expects to make indexing frames easier). Again, this would show up as periodic spikes in CPU activity for the app.
You seem to have plenty of disk space, that's not likely to be a problem.
Check if Time Machine is running. Time Machine introduces a performance impact, but it's exacerbated by the presence of frequently changed large files (e.g., you don't want Time Machine backing up your video projects while you are working on them).
Lastly, you may consider checking the console for error messages. This might reveal background processes that might be bogging down the system, or things like filesystem/disk errors. If there are errors in the filesystem, when you access certain portions of the disk, the OS and applications can slow down or lock-up as a result. -
Itunes randomly shuts down while updating ipod
After i plug in my Video Ipod to my computer, Itunes recognizes it and begins to Update. After around 20-30 seconds of "updating" A window pops up saying..
" iTunes has encoutered a problem and needs to close. We are sorry for the inconcenience.
If you were in the middle of something, the information you were working on might be lost"...and so on
At first i thought there was a problem with iTunes, so i tried updating my Nano..and THAT WORKED!
So then once again i kept trying to update my Video ipod..but the same problem kept happening ( iTunes would shut down )..I thought if i restored my Video Ipod then it would work. However when i restored it and tried to Update it, iTunes would shut down again while its updating.
now, all the songs on my video ipod are deleted and i can not get the songs back on it.I ended up just redownloading iTunes 6 and it works now. No word on how to actually solve my problem via iTunes 7.
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My itunes keeps shutting down with an windows error
My itunes keeps shutting down with a windows error everytime i try to convert someting to AAC.
Im having the same issue. It starts up shutsdown and pops up an error has occured message. I have uninstalled and reinstalled it 3 times and even downloaded the Quicktime and ITunes seperately. But the same message appears everytime. I did discover that it was the Quick time messing up though... so uh this might not help but maybe someone else know something about the Quicktime problem.
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My iTunes keeps shutting down after i plug in my iPod
My iTunes keeps shutting down after i plug in my iPod. First it just wouldn't open but now it finds my iPod and then shuts down, it closes it's self. can anyone help?
The five R's don't work because I don't have enough time to restore iPod before it shutsdown, and reinstalling iTunes didn't solve it either.
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When I try to sync my iPad and iPhone it will get within the last 3 pictures then stop giving me an APPCRASH error message. Then iTunes will shut down. No matter what I do to increase or decrease the number of pictures it always stops 3rd from the last.
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.4.0.80
Application Timestamp: 4e262cfr
Fault Module Name: QuickTime.qts
Fault Module Version: 7.70.80.34
Exception Code: c0000005
Exception Offset: 00146b30
OS Version 1033
Locale ID:
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information4: 0a9e372d3b4ad19135b953a78882e789
Any assistance I can get will be greatly appreciated.Thank you iTunes for fixing the problem of downloading my pictures to my iPad and iPhone with the update 10.5.0.142
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I occasionally get an error that forces me to shut down/restart my computer. After restart, a message pops up stating that an error has occurred and a report will be sent to Apple. This has been going on for several months, and Apple has never contacted me about this problem. Other than the forced shutdown/restart, I have had no problems with Garage Band.
I occasionally get an error that forces me to shut down/restart my computer. After restart, a message pops up stating that an error has occurred and a report will be sent to Apple. This has been going on for several months, and Apple has never contacted me about this problem. Other than the forced shutdown/restart, I have had no problems with Garage Band.
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I have the latest version of Itunes but it freezes my whole computer when it starts up
I have the latest version of Itunes but it freezes my whole computer when it starts up. I have installed/reintalled Itunes but it still stops my whole computer when I start Itunes.
OK, so we rule out LSP then,
Try following steps one at a time and test your itunes:
1. Restart computer, right mouse click iTunes icon and select "Run As Administrator", now try your itunes.
2. If that does not work, check to see if this file APSDaemon.exe is the problem here.
Close your iTunes.
Press Ctrl-Alt-Del key and choose Task Manager. In the "Processes" Tab, select the file APSDaemon.exe and click End Prosses button, then close the task manager window.
Now open itunes and see if it is working?
If that works, to prevent having to do the same process everytime you restart Windows, go to. START button, type in
MSCONFIG
Hit ENTER
Click STARTUP Tab, Uncheck "Apple Push", click OK.
Restart Windows.
3. If that fails or you don't see ApsDaemon.exe in the Processes, refer to following article to remove SC files:
http://support.apple.com/kb/TS2363
4. If that fails, repair or reinstall your Quicktime. START / CONTROL PANEL / PROGRAMS N FEATURES / hightlight QUICKTIME and click REPAIR. -
Accessing iTunes Store keeps causing my iTunes to shut down on PC
I have just installed an upgrade on my PC to Windows 8.1. While iTunes seems to be working, when I click on the Store menu it causes iTunes to shut down. I can access iTunes on my devices. Is anyone else having this problem? I've also tried reinstalling iTunes on my PC but it is not resolving the issue.
See this article for 2 solutions:
http://reviews.cnet.com/8301-19512_7-10363965-233.html?part=rss&tag=feed&subj=iP honeAtlas -
iTunes keeps shutting down when I open it up. The message says iTunes has stopped working. A problem has caused the program to stop working correctly. Windows will close the program and notify you if a solutions is found.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If you've already tried something like the above then try opening iTunes in safe mode (press and hold down CTRL+SHIFT as you start iTunes) then going to Edit > Preferences > Store and turning off Show iTunes in the Cloud Purchases. You may find that iTunes opens normally now.
tt2 -
My Mac Book Pro 15", 2.33 GHz, 3 GB memory - runninfg Mac OS X 10.4.11 WILL NOT SHUT DOWN UNLESS FORCED! HELP!!!
When I use the SHUT DOWN command in the Apple Menu - programs close, the screen goes to a blue screen with a revolving time indicator and then remains that way until I FORCE SHUT DOWN by pressing the power button - then after a it makes the sound the screen goes black. I have restarted the machine several times and run disk doctor from the start up disk - no problems are recognized. The problem started last night. I upgraded to Mac OS 10.4.11 today - hoping that the update would resolve the issue - NO LUCK! I keep trying to get a successful SHUT DOWN from the apple command - However I have not been able to get it to SHUT DOWN without forcing the power button. HELP!"... and run disk doctor from the start up disk"
Please explain that one. Disk Doctor was part of Norton Utilities. NU is not supported by OSX and the faster you get rid of it the better. Boot from your Installer disk and run Repair Disk from Disk Utilities. An optional way of shutting down is holding down control-option-command keys and pressing the eject button. When you are having problems address the problem. Upgrading to a new OS version will not solve the problem.
Wht you should try is running the 10.4.11 intel combo updater here:
http://www.apple.com/support/downloads/macosx10411comboupdateintel.html
Repair Permissions before and after.
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