ITunes is stuck on "Purchasing", but hasn't started downloading

Hi All,
I’m hoping someone can help me.  I’m trying to purchase The Walking Dead, Season 2, which is currently available as a Season Pass (despite the season being complete, now). I downloaded season 1, no problem, but when I try to download season 2, itunes just gets stuck on ‘Purchasing’, with the grey striped in motion in the info section at the top of the window.
I clicked the “Buy Season Pass” button, was prompted to enter my password, and the info section changed to “Purchasing”.   The “Downloads” option on the left never appears.  It’s been THREE HOURS.  I could’ve showered, gotten dressed and driven to the mall to get dvds faster than this (provided that season 2 was available on dvd yet – it’s not, but it might be by the time itunes finally decides to download it!).
I’m getting extremely frustrated.  Why should I use Apple products if they aren’t going it work?!
I’m running OS 10.6.8, iTunes 10.6.1.
Any help would be greatly appreciated.

Morning all,
The problem seems to have resolved itself this morning.  I left iTunes running overnight, in the same state as above, and when I sat down a few minutes ago, it had changed to "Downloading".  It's currently on the 4th of 16 downloads, so it was probably very recently that it resolved!
Perhaps a problem with the iTunes server...? 

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