Itunes is telling me i already purchased a song but it is not in my library. where do all your purchases go? i'm tried of repurchasing songs. you should always be able to access any song you've bought in the past!
itunes is telling me i already purchased a song but it is not in my library. Where do all your purchases go? I am tried of repurchasing songs. You should always be able to access any song you've bought in the past!
itunes is telling me i already purchased a song but it is not in my library. Where do all your purchases go?
Purchases go in your library. They'll be listed in the main section for each type of content, and normally also in the Purchased playlist. Was the song ever in your library, or have you been totally unsuccessful in getting it to download?
I am tried of repurchasing songs. You should always be able to access any song you've bought in the past!
Unfortunately the content owners do not as of this time agree. All the major download stores have the same "one purchase one download" for content other than apps because the content owners require payment for every download whether or not it's a new purchase.
If you can post more details about your setup, software versions, and the exact nature of the problem, perhaps someone here can help you figure out what's going on.
Regards.
Similar Messages
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I went to buy a song on iTunes and it said I have already purchased this item, but it's not in my library. Is there a way to populate songs that I have downloaded on past computers with the same apple ID?
If iCloud is available for your country, you should. Here is the article that has the steps on how you can do this:
http://support.apple.com/kb/HT2519 -
HT4623 my itunes is telling me i already have a ringtone in my collection but I cannot find it
i am on my 3 iphone however i am trying to buy a ringtone an it is saying i already bught it
itunes is telling me i already purchased a song but it is not in my library. Where do all your purchases go?
Purchases go in your library. They'll be listed in the main section for each type of content, and normally also in the Purchased playlist. Was the song ever in your library, or have you been totally unsuccessful in getting it to download?
I am tried of repurchasing songs. You should always be able to access any song you've bought in the past!
Unfortunately the content owners do not as of this time agree. All the major download stores have the same "one purchase one download" for content other than apps because the content owners require payment for every download whether or not it's a new purchase.
If you can post more details about your setup, software versions, and the exact nature of the problem, perhaps someone here can help you figure out what's going on.
Regards. -
HT3702 I have been charged for a song but it does not show in purchased library. What do I do?
I purchased a song, an error occured...Now in the itunes store I can't purchase the song because it says its already purchased...but It is not in my library..
What do I do?Hey there jessaq!
I have an article for you that will help you to redownload any previous purchases you have made. The article can be found here:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Thanks for using the Apple Support Communities!
Cheers,
Braden -
ITunes Match is on but IPhone 5 cannot access any songs stored in the iCloud. I have no issues with my IPad playing music stored in the cloud. All settings appear correct. ITunes Match is turned on on my PC. No matter what I do I cannot get get any music even when I try to sync tunes purchased from the IStore.
Hello mwbark,
The following article contains information that may be helpful in getting your iPhone working with iTunes Match.
iTunes Store: Troubleshooting iTunes Match
http://support.apple.com/kb/TS4054
Cheers,
Allen -
my ipod 7th generation is not recognised by itunes and my computer. I am not able to transfer any songs. Please help me on this regard. I tried all the steps from apple website
This article should give you the options
https://discussions.apple.com/docs/DOC-3991 -
I am not able to access any of my music.
I am not able to access any of my music in my library. It keeps saying could not be used because original file could not be found. What next?
The iTunes application doesn't actually contain your music, it points to a folder of music stored your computer.
Did you recently update iTunes or "organize your music?" You might have to point iTunes at the music folder again or undo any changes that you made to the folder.
Check out this document that Apple created -> No content shows up in iTunes after updating.
WTH. -
I purchased a One Direction song but it did not well downloaded successfully. It just downloaded halfway. And afterthat i cannot sign in to my itunes account. This happened for about a few days ago until now
What you are experiencing is 100% related to Malware.
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us! -
After the icloud update I have not been able to access any of the newly formatted icons including mail, is anyone else experiencing this. I report to apple through the tab but nothing changes. My iPhone mail is unaffected.
Happy to report that iTunes Match has returned to working like normal on iTunes 10.7 on my computer today. If any iTunes engineers read this thread, I really appreciate the fix.
Has it returned to normal for you? -
I purchased 4 songs today that show up in my purchase history in my iTunes account, but they are not in my Library under recent purchases. Why?
I figured out the problem. All music purchases now go to the cloud and must be downloaded to each computer or device. I needed to go to the iTunes Store and look at my recent purchases then click on the cloud to download them.
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how can you set up another iTunes account but keep all your purchases and music from a previous account
An iTunes account is something you log into online to buy music.
An iTunes library is a collection of media and other items (including apps) on your computer. This is what you see when you open iTunes.
So, do you mean account or library? You can set up a new iTunes account but all your purchases made in that account will remain in the old account and cannot be moved. You can set up a new library by starting iTunes and immediately hold down the option key. -
Please help!
It would be tremendously helpful to be able to access, set restrictions, and make changes from the parents device, to all devices under the same iTunes account, so that I could make changes to my kids devices without physical access.
I understand that I can set up a different Apple ID for the kids devices, or take physical control of the device and make the changes myself. However, my teenage son is technically savvy enough to have a job in Silicon Valley, as are most young people these days. However, in order to access his devices the current way, I first have to bypass the four digit pass code. This starts a fight of why I need in the device and continues to escalate. The argument that I am the parent will gain access but the fight is simply exhausting, and quite frankly shouldn't have to happen at all. He is not yet an adult, he did not pay for his iPad or iPhone and I, as a parent, should have not only have the right to change options at will, and from anywhere, but look at history or current activity when I feel like it.
I currently have the settings where app and in-app purchases require my password to be put in, and he must come to me to type it in, but I need more control and would like, and should be able to access any of our six devices and make individual changes simply by logging in to my account, with my password.
If I can see all my devices on the "Lost My iPhone" app, this technology should be easy to make happen.
C'mon parents! I have a pretty good kid, given all things that they can get into, but I am not stupid. For everything I see has been done, there is much more I haven't seen. I want my children to be kept safe and be able to know what they are looking at or listening to. We parents are the only ones who know our beliefs and what our kids can handle and when.
Thanks for any support or information that I may be missing in order to fulfill my request.There are mobile device management solutions that can do this, including in Apple's OS X Server system, but most parents generally find that setting this up is more work than it's worth. If you're interested, though, there are a couple that at least purport to be free (I don't know if there are any hidden "gotchas"):
http://www.unwireddevicelink.com/features/
https://meraki.cisco.com/products/systems-manager
and Apple's system:
http://www.apple.com/osx/server/features/#profile-manager
I don't think any, however, allow you to see current activity or browser history. iOS doesn't expose those to access from MDM solutions, to the best of my knowledge.
Regards. -
iTunes quit unexpectedly during the download of a movie. When I click on that movie now I get the following message: "You have already purchased this item but it has not been downloaded. To download it, select Check For Available Downloads from the Store menu."
I follow the instructions, but the download still doesn't resume - err = 11111
Any advice?Yeah, I am going to blast my iPhone for the 4th time today and pray this goes away. I had 6 apps showing updates, the 6 badge icon shows on the App Store on my iPhone and, having run them all, the 6 apps have two copies each on my iPhone: one that is the old version of the app and will not run and the other is a faded version of the app with an empty progress bar on the icon. Click those and you get an error message about connecting to iTunes, etc. as described in the article I linked to above.
It gets stranger than this. If I install a completely NEW app, the 6 that are stuck mid-update heal themselves and appear with the new version only, however now completely different apps (Hold Em for instance - which I did not update and didn't need an update) will not launch "app name Cannot Launch" message comes up.
Agh! -
I am trying to download songs i recently purchased onto my ipod, they are not in my library but a seperate folder on i tunes ( dont know what happened there ) there is no cloud next to the new songs ! how on earth do sync them into my ipod. Please help
Hey liverpoolellie!
Here is an article that should be able to address this issue for you:
Syncing music to iPod shuffle
http://support.apple.com/kb/ht1719
Thanks for coming to the Apple Support Communities!
Regards,
Braden -
ALL OF A SUDDEN IT SAYS IT CANNOT LOCATE SOME OF MY SONGS BUT THEY STILL APPEAR IN MY LIBRARY ANY WAY TO GET THEM BACK
Your only way is if you have the version that was compatible on your computer such as in the recycle bin/trash or in a computer file backup. In that case delete the current version that is in your iTunes App library and replace it with the older version. Then sync.
Also see:
Recover Older Versions of iPhone Apps After Updating — Apple News, Tips and Reviews
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